Fix Windows 11 Black Screen Error

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• Step 3: After opening the Registry Editor, navigate to the following registry key:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

• Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:

%USERPROFILE%Downloads

• Step 5: Now click OK and close the Registry Editor.

Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.

• Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:

Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}

• Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
• Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
• Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
• Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.

Error Code 0x8024002e - What is it?

Windows 10 error code 0x8024002e is related to the Windows update service. When you see the error code displayed on your screen, it means that the Windows update service has been blocked or not working. As a result of this error code, your computer might lag and the system may freeze while performing normal operations. The error may read as follows:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information this may help: (0x8024002e)”.

Common symptoms include:

• Slow computer performance
• System freezes while performing normal operations or freezes while multitasking
• BSOD error is showing
• Some unwanted files get opened automatically
• Updating is not possible

Solution

Error Causes

This error code appears because of the following reasons:

• Incomplete installation of the Windows operating system
• Incorrect registry entry
• Corrupt or damaged system files
• The computer has come under a virus attack
• Miscommunication between the computer and the Windows Automatic Update service

The decline in RAM or outdated Hard Disk Drive

Further Information and Manual Repair

Method 1:

• Remove any external media connected to the computer
• Crash reboot your PC 2 to 3 times.
• Now check if you are still having the problem.

If the problem still persists, try the following methods if you are able to boot to the desktop and check for the problem.

Method 2:

Changing Windows Update property to automatic: You might see this error if your Windows update property is set to manual. Follow the steps below to change it to automatic. Open Task Manager.

1. Click on the Services tab. Find “Open Services” at the bottom of the window.
2. A new window will pop up. Scroll down and find “Windows Update” from the list. Double click on the Windows Update. It will open its properties.
3. Select Automatic for ‘Startup Type.’ Click Apply, Start, and OK.

Now, try the Windows Update and check if you are still getting the error message. If the problem isn’t resolved, reboot your PC for the changes to take effect and then try again.

Method 3:

Disable Antivirus program: If you have any antivirus installed on your PC, you might need to disable it first and see if that helps. Although, most of the antivirus makers have made changes to work smoothly with Windows 10, it is a new Operating System and some antivirus may cause conflict. Disable the antivirus and check for updates to see if it is preventing you from updating your system and displaying the error code 0x8024002e.

Method 4:

Run inbuilt Windows update troubleshooter. Follow the steps given below:

1. Press Windows + W keys on your keyboard to enable the search option.
2. In the Search box type Troubleshooting.
3. Click on View all
4. Click on Windows update and follow the prompts to run the troubleshooter.

If the issue persists, try Method 5

Method 5:

Run the System File Checker tool (sfc.exe):

1. Open Command prompt.
2. Type sfc /scannow and hit Enter.
3. The sfc /scannow will scan all protected system files and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%System32dllcache. The %WinDir% has the Windows Operating System folder. For example, C:\Windows.

Do not close the Command prompt window until the verification is 100% complete. The command prompt will show the scan results when it is done. After it is done, you may receive one of the following messages:

“Windows Resource Protection did not find any integrity violations.” This means you do not have any missing or damaged system files.

OR you may receive a message saying:

“Windows Resource Protection could not perform the requested operation.”

To resolve this problem, run the System File Checker in safe mode and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%WinSxSTemp.

OR you may also receive a message saying, “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.” OR you may receive a message saying, “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.”

The new widget's menu inside Windows 11 is generally met with a positive attitude but there are still users which prefer not to have it. Luckily for them, Microsoft included a very easy way to turn the widgets menu on or off. Follow this easy guide to see how. Right-click on the widget button in the taskbar and click on Hide from Taskbar and that’s it Alternatively, you can also turn it off via the setting app. Go to the settings app and navigate to Personalization > Taskbar > Taskbar Items and flipping the switch beside Widgets to Off. Please note that both methods will only hide the button to toggle widgets menu, at the current state there is no really a way to actually turn it off, only hide it and make it not available to bring it up.

By default inside Windows 11 in File Explorer, once the file is selected, the small check box will appear beside it on left indicating visually that the file is selected. Older users will remember this feature from old Windows Vista and the feature itself is great if you are on some sort of touch device and need to select multiple files. However, if you are working on a computer with a keyboard and mouse this feature might annoy you and seem like something that is not needed. Like many things inside Windows 11 this feature also can be customized and turned OFF if you do not want it. In this guide, we will see how to turn these boxes off. Microsoft has somewhat hidden this feature but luckily it is not difficult to find it if you know where to look.

Turning check boxes OFF

1. Open File Explorer (if you do not have an icon on your Taskbar, right-click on the Start button and select File Explorer from the menu)
2. Click on View on the top toolbar
3. Select Show
4. Uncheck Item Check Boxes

That is everything that needs to be done, after the checkbox is unchecked all check boxes from File Explorer will disappear. If you wish to turn boxes back ON, just follow the steps and check the box beside Item Check Boxes.

PuzzleGamesDaily is a Browser extension developed by Mindspark. This extension monitors user activity such as website visits, clicked links and other web-related tasks that It later uses to display targeted ads.

When installed it changed the default home page, search engine and new tab page to MyWay.com, and while browsing the internet with this extension active you will see additional pop-up ads, injected (unwanted) ads, and sponsored links during your browsing sessions.

From the Terms of Use: You hereby acknowledge and agree that by using an MS Product you may be exposed to Content that may be offensive, indecent or objectionable in your community […] MS Products are exposed to various security issues, and should be regarded as insecure. By accepting this Agreement, you acknowledge and accept that the MS Products and any information you download or offer to share by means of an MS Product, may be exposed to unauthorized access, interception, corruption, damage, or misuse, and should be regarded as insecure. You accept all responsibility for such security risks and any damage resulting therefrom.

This extension has been marked as a Browser Hijacker by several anti-virus scanners and has been flagged for optional removal. It is not considered malicious but many users wish to remove it due to the above reasons.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant danger that targets internet browsers. It’s a type of malware program that directs the web browser requests to some other suspicious internet sites. Browser hijacker malware is created for many different reasons. Often, it will force users to particular sites which are aiming to boost their advertising campaign income. Many people believe that these websites are legitimate and harmless but that is not true. Nearly every browser hijacker pose an existent threat to your online safety and it’s vital to categorize them under privacy risks. Browser hijackers could also permit other destructive programs without your knowledge to further damage your computer.

Major signs that your internet browser has been hijacked

There are many signs that indicate your web browser is highjacked: the browser’s home-page is modified; bookmark and new tab are likewise modified; the main web browser settings is modified and unwanted or insecure sites is put into the trusted sites listing; you are getting browser toolbars you have never found before; you observe numerous ads show up on your web browsers or display screen; your browser has instability problems or displays frequent errors; Inability to navigate to certain sites, especially anti-malware and also other computer security software webpages.

So how exactly does a browser hijacker infect a computer?

Browser hijackers attack computers through malicious e-mail attachments, downloaded infected documents or by checking out infected sites. They can be included with toolbars, BHO, add-ons, plugins, or browser extensions. Browser hijackers sneak to your computer in addition to free software application downloads that you unwittingly install along with the original. An example of some infamous browser hijacker includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. Browser hijackers could record user keystrokes to gather potentially important information leading to privacy concerns, cause instability on systems, significantly disrupt the user experience, and eventually slow down the computer to a stage where it will become unusable.

Removal

Some hijackers can be easily removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your PC. Yet, certain hijackers are far more difficult to discover or get rid of since it could get itself associated with certain crucial computer files that enable it to operate as a necessary operating system process. Inexperienced PC users shouldn’t ever attempt for the manual form of removal, since it needs detailed computer knowledge to carry out fixes on the system registry and HOSTS file. Anti-malware application is very effective with regards to catching and removing browser hijackers that regular anti-virus software has overlooked. Among the best tools for fixing browser hijacker malware is SafeBytes Anti-Malware. It assists you eliminate any pre-existing malicious software on your system and provides you real-time monitoring and protection from new threats.[/section][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][section header="How One Can Eliminate Malware that is Blocking Websites or Preventing Downloads"]Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the net connection and blocks some or all websites that you would like to visit. It might also prevent you from adding anything on your computer, particularly anti-malware applications. If you’re reading this article, you may have infected by malware that prevents you from downloading a computer security program such as Safebytes Antimalware on your PC. Refer to the instructions below to eliminate malware through alternative ways.

Install the antivirus in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load automatically when PC boots, switching into this mode could prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you may download, install, as well as update anti-malware program from there. After installation, run the malware scanner to remove most standard infections.

Switch to a different web browser

Certain malware may target vulnerabilities of a particular web browser that block the downloading process. If you are not able to download the security program using Internet Explorer, it means virus could be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser like Chrome or Firefox to download Safebytes Anti-malware software. Create a portable antivirus for eliminating viruses Another option is to store and run an antivirus program entirely from a Flash drive. To run anti-malware using a flash drive, follow these simple steps: 1) On a clean computer, install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Pick thumb drive as the place when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to complete the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the USB flash drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you’re looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you cannot trust blindly anyone, regardless of whether it is a free or paid program. Some of them are great, some are decent, and some will destroy your computer themselves! When looking for an anti-malware program, purchase one that offers dependable, efficient, and complete protection against all known viruses and malware. When considering the trustworthy software programs, Safebytes Anti-Malware is certainly the highly recommended one. SafeBytes is a powerful, real-time antivirus application that is designed to assist the average computer end user in safeguarding their PC from malicious threats. Using its cutting-edge technology, this software can help you eliminate several types of malware which includes computer viruses, trojans, PUPs, worms, ransomware, adware and browser hijackers.

SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. Here are some of the good ones:

Active Protection: SafeBytes provides real-time active monitoring and protection against all of known viruses and malware. They are extremely efficient in screening and removing numerous threats because they’re continuously improved with latest updates and alerts. Best AntiMalware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is intended to catch and eliminate threats that are hidden deep in your computer’s operating-system. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient in the industry. Its targeted scanning vastly increases the catch rate for viruses that is embedded in various computer files. Website Filtering: Safebytes assigns all sites a unique safety ranking that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Lightweight Tool: SafeBytes gives complete protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms. 24/7 Online Support: Support service is available for 24 x 7 x 365 days via email and chat to answer your concerns. To sum it up, SafeBytes Anti-Malware is pretty great for securing your computer against all kinds of malware threats. There is no doubt that your computer system will be protected in real-time once you put this tool to use. You will get the very best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you would like to perform the removal of PuzzleGamesDaily manually rather than utilizing an automated software tool, you can follow these measures: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In case of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You may even want to reset your web browser settings, and also clear your browser cache and cookies. To make sure of complete removal, find the following registry entries on your computer and remove it or reset the values appropriately. However, this can be a difficult task and only computer professionals can carry out safely. Furthermore, certain malware is capable of replicating or preventing removal. It is advisable that you carry out the removal process in Safe Mode.

Error Code 17 - What is it?

Code 17 is a typical Spotify error code. Spotify is a music streaming service. Through this software, PC users can browse songs and search by artist, album, and playlist. Simply put, it is an audio player available for BlackBerry, iOS, and Microsoft Windows desktop. You may experience error code 17 if the process fails when downloading Spotify from the internet. The error message is displayed in any one of the following formats:

Error 17: Spotify has encountered a problem and needs to close. We are sorry for the inconvenience. Spotify could not be started (Error code 17)

Some of the symptoms of this error code are program crash, slow Windows performance, and periodic system freeze.

Solution

Error Causes

Error 17 may be triggered by several reasons such as:

• Viral infection
• Incomplete installation of Spotify software
• Corrupt download
• Registry corruption
• Windows Installer service terminated

To use the audio player Spotify successfully on your PC, it is advisable to fix error 17 right away on your system. Delay may cause inconvenience and limit your access to your desired program.

Further Information and Manual Repair

To repair this error code on your PC, you don’t have to hire a professional or be a technical whiz yourself. The good news is that this error is quite easy to fix. You don’t need to be technically sound to resolve it. Here are some proven methods for you to fix error code 17 on your system. So let’s get started:

Method 1 - Make sure that the Windows Installer is running

Sometimes Spotify error 17 may occur if the Windows Installer service is terminated. Therefore before you download, make sure the Windows Installer is running. This is a good way to ensure the error code 17 messages don’t pop up on your PC again. For this here’s what you need to do, first quit all programs. Now go to the start menu and in the search box type RUN, and press enter. In the Open Box, type msiexec /unregister and then press OK to confirm. After that, perform the same steps again, and now in the Open Box type msiexec /regserver and press OK to save. Reboot your PC and try downloading Spotify again. If the program successfully downloads on your system, then this means error 17 is resolved. However, if the error code still persists, then try other methods given below.

Method 2 - Use System Restore to Undo Recent Changes

Another reason for the cause of error 17 is the improper or incomplete installation of Spotify. Improper installations can configure settings and also leave bad entries in the registries. To resolve, use System Restore utility built-in Windows. By using this system tool, you can undo recent changes and resume your computer to its previous condition as it was before the proper installation was attempted. To do this, go to the start menu, then in the search box type System Restore and press enter. Go to System Restore and choose a restore point. Once you’ve selected the point, reboot your PC to activate changes.

Method 3 - Remove Viruses

Viruses can enter and damage your PC if you download software programs from unknown websites. These not only damage your PC but also hinder your ability to install desired programs successfully in this case audio player Spotify. In such an event, simply use an antivirus to remove all viruses infecting your system. After they are removed, make sure you download and install Spotify software from a trusted website.

Method 4 - Repair the Registry

Another cause of error 17 is registry corruption. This occurs due to bad entries, invalid and junk files saved in the registry. To fix the corrupt registry simply download Restoro. This is a user-friendly PC Fixer embedded with a powerful registry cleaner. This software is compatible with all Windows versions. The registry cleaner detects all registry issues, removes all file corrupting the registry, and cleans it immediately in just a few clicks. Click here to download Restoro on your PC and resolve Error 17.

Since Windows 10 introduced the concept of notifications, almost any application installed on your computer sends you one. However, there are times when too many notifications can be quite annoying. Although some of them are important, most of them are not and are only getting in the way of your tasks. So if you don’t like to be flooded with tons of notifications on your Windows 10 computer, say no more as this post will help you out in disabling notifications for any apps installed. And now with the new feature in Windows 10 called Focus Assist, you will be able to manage the level of notifications that you receive. This new feature also allows you to disable all notifications except for the ones from important or priority apps. You will just have to maintain a list of priority applications or you could also disable all the notifications except for the important ones like alarms. In addition, you could also set up some automatic rules such as the Focus Assist timings which means that you can make Focus Assist enabled for a certain period of time during the day or when you are duplicating your display or playing a game and whatnot. So if there is an application that keeps on spamming you with notifications, you can just disable the notifications for that application.

To get started on disabling notifications, refer to the steps given below.

• Step 1: Go to Settings > System.
• Step 2: From there, open Notifications and actions and then scroll down to the “Get notifications from these apps” section.
• Step 3: After that, look for the application that you want to disable notifications for and click on the toggle button that corresponds to disabling notifications for that application. You could also click open to explore additional settings for that particular application.

Note: You can disable notifications or just the notification banners, your choice. Aside from that, you can also control the notification sound as well as its behavior when the computer screen is locked. What’s more, is that you can also adjust the number of notifications displayed in the Action Center or select the priority applications. As stated earlier, Windows 10 gives you control that allows you to customize every nook and cranny of the notification on your Windows 10 computer. Apart from applications, there are also other notifications-related settings that you can control including disabling notifications about tips, tricks, and suggestions as well as summary notifications from Windows Defender that you get every time you use or scan your computer.

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.