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Fix Windows 11 Black Screen Error

A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.

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Potential issues with DRM and Alder Lake
We are all waiting for the release of Intel’s Alder Lake series of processors and real-world results on its performance. Sadly lately it came to our attention that some games might have issues with the processor. alder lake cpuNow before you go on the bandwagon on bashing Intel itself take note that it is not Intel’s fault at all. The issue that arises is mostly due to DRM software and how it works. As you might know or not, Alder Lake has two sets of cores, standard performance cores, and power cores, and with Intel’s Thread Director on-chip right cores will be used for the right tasks, and here lies the issue. DRM software might detect Thread Director as something suspicious and malicious, and then cut access to the game because of this. Intel, of course, has reached DRM manufacturers and places documentation about how software should be developed with this hybrid technology in mind. Of course, newer games will be updated if needed and everything will work fine, also games on GOG will work fine because of GOG’s policy of no DRM store but some older ones might be left in limbo. They could work fine but DRM might be triggered and prevent them from loading, usually, game developer itself removes DRM protection after some time but that is not really always the case and there is a chance that some games might simply just not work on Alder Lake CPU only because of DRM protection.

Conclusion

I will admit that I have not been a great fan of DRM in general, I understand that game developer want to protect themselves from piracy but how it looks they were not really successful with it. Even today single-player games get pirated on the day they are released and legally bought ones always make trouble for people that actually paid for them. I remember times when DRM was awful and you could install a game a limited number of times, luckily this was removed but it seems that many old habits still remain sadly and DRM is present even today in various forms. GOG is proof that people will buy DRM-free games and that they will support this kind of model. Maybe it is time to forget about fighting against piracy, you will not make it go away and people who do not want to buy games will not buy them, on other hand many users that do buy games, if they cannot use them they will rest to pirated version since that one will work. It is sad to see that pirated software can work better than a legal one and offer a more pleasant experience.
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Fix MS Store error code 0x80073d12 in Windows
The Microsoft Store error 0x80073d12 occurs when you try to download software from the store. In order to solve the issue follow the presented guide step by step in the order presented.
  1. Check do you have enough hard drive space for installation

    Store locates and assigned space on the hard drive before it installs the application, if there is not enough space available it will return the given error. Go to file explorer and check is there enough space available.
  2. Check that game is not expansion

    If you are trying to install expansion for the game without owning the required base game, you will receive the mentioned error. Check the store page to see if there are some prerequisites for the game like other games or packs.
  3. Install the game from my library

    Press Start. Open the Microsoft Store App. Click the See more button at the top right of the MS Store app’s window. Click Download and updates on the menu. Click Downloads on the left to open My library. Then click Ready to install to open a list of apps. Click the Install button for the game app that you need to install.
  4. Install on another partition

    It was reported that an error vanishes if installation is placed on another partition instead of the default C drive.
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NVIDIA Control Panel is not opening
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC. Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
  • Restart the process of the NVIDIA Control Panel
  • Restart the NVIDIA Display Driver Service
  • Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.

Option 1: Restart the process of the NVIDIA Control Panel.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 2: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 3: Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
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How to Fix Error 0199, Security password retry
The errors that are caused by the BIOS of your computer can get annoying as they can be hard to fix for they are really dangerous and won’t be resolved by simple fixes. This is because of the fact that these kinds of errors do not even allow you to load your operating system as it throws the error even before you can access your computer. One of these errors is the “Error 0199: System Security – Security password retry count exceeded”. Fixing this error can be quite tricky but you need not worry for you will be guided in doing so. Simply follow the given instructions below.

Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 2 – Try resetting the BIOS

If updating the BIOS didn’t help in fixing Error 0199, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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Cortana Web Preview is not working in Windows
Recently, a lot of users experience issues after the Windows 10 v1903 upgrade and one of them is that the Cortana Web Preview is not functioning like it’s supposed to. Even though Microsoft has already replaced the unified search where you no longer have to use Cortana, it is still undeniably useful and is packed with some great features, one of which is the Web view. Each time you type a search query, it will open a web view where you can see the results using Bing. However, some users reported experiencing some issue wherein the web view does not show anything and appears to be broken and users have to click on the Open in Browser link. Thus, if you are one of the users who experience the same problem, then this post is for you – it will guide you on what you can do if the web preview in Cortana is not working on your Windows 10 device. To fix the Web Preview issue in Cortana, you can try to restart Cortana or reset it using the Windows Settings app or change the Search filter level. You could also try to run the Windows Store App troubleshooter or re-register or reinstall Cortana. For more details refer to the options provided below.

Option 1 – Try to restart the process of Cortana

There are times when the running process of Cortana might encounter an error and breaks a particular component of the whole service so the first thing you can do is to restart Cortana’s process in the Task Manager.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and look for Cortana’s entry.
  • Once you find it, right-click on it and select the End task option.
  • Afterward, open Cortana again and see if it fixes the web view problem or not.

Option 2 – Try changing the search filter level

The next thing you can do to fix the Web View is to change the search filter level. All you have to do is go to Settings > Search and change filter level and from there, modify the search filter level and then see if it fixes the problem.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset Cortana via Settings

  • Launch the Windows 10 Settings app and go to Apps > Apps & Features.
  • Next, look for the entry of Cortana on the right-side panel and select it.
  • After that, select the Advanced options and then select the Terminate button under the Terminate section.
  • Once done, click on the Reset button under the Reset section.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 5 – Try to re-register and reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to reinstall Cortana:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if the Web Preview in Cortana is now working.
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Fix Error 0x8024a11a or 0x8024a112
What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:
“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”
And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “command prompt” in the field and hit Enter to open Command Prompt.
  • And in the elevated Command Prompt type in the following command and hit Enter:
SC config trustedinstaller start=auto
  • After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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Windows 10 exploit using App installer
Scammers have decided to target Windows’s 10 App installer process in order to infect your computer and steal your data. windows 10 mail exploitAs in most usual online scams, everything starts with a strange email containing threats and other poorly written and composed speech. At the end of the given email, there would be a link claiming that you, of course, need to read it and follow instructions about the threat, if you click the link it will open a web page where you will have an innocent-looking PDF file with more information about the threat itself. If you click on a seemingly innocent PDF file it will summon Windows 10's AppInstaller.exe tool, kickstarting a download-and-run process that'll put you in a bad place very quickly. From there, you'll have to deal with the dangers of malware BazarBackdoor, including data and credential theft. This kind of scam is nothing new but the interesting thing here is that it uses App installer and by clicking on a link you are opening and giving permission for a malicious crook to use it. So, stay safe and do not click on any links from unknown emails no matter what.
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Fix Error 0x80200056 during Windows Update
You might have experienced a situation where your Windows computer was interrupted due to some battery issues or power failure. It could be that the upgrade process was interrupted because you’ve signed out of your computer or you restarted it by accident. In this case, you will most likely get a Windows Update or Upgrade error 0x80200056. If you are getting this error, read on as this post will guide you in fixing it. This kind of error pops up when the upgrade process was interrupted and could be caused by anything but the baseline here is that your computer was restarted accidentally or someone could have signed out your PC. To resolve the problem, here are some fixes you ought to try:

Option 1 – Try updating or upgrading your computer again

This is the basic thing to do since the process was suddenly interrupted. Just log in to your account and restart the Windows Update or Upgrade process but make sure that your internet connection is stable and that you don’t touch anything so as not to interrupt the upgrade/update process again.

Option 2 – Check if your PC is plugged in or if the battery is full

It is always best to update your computer always when you’re really sure that the power won’t fail. If you’re using a desktop computer, make sure that everything is plugged in. And if you’re using a laptop when this error occurred, make sure that its battery is at 100% but it’s better if you just plug it into power just in case as there are times when the Windows update or upgrade gets stuck for too long like for hours so it will really help if your device is connected to power.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update errors as well as the error 0x80200056. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Try running the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the error 0x80200056. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Run the Chkdsk utility to repair hard disk errors

You can also run the Chkdsk utility to resolve the Windows Update error 0x80200056. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f

Option 7 – Run the DISM tool to repair the Windows Update client

The Windows update/upgrade error 0x80200056 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.
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Fix 169 IP address error in Windows 10
169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.
  1. Reconnect your Modem or Router

    Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.
  2. Use built-in Windows Network troubleshooter

    Press ⊞ WINDOWS + X top open secret menu Go to settings Go to Network & Internet Inside click on Network troubleshooter Follow onscreen instructions After the troubleshooter ends reboot your PC
  3. Reconfigure IP address

    Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type ncpa.clp and press ENTER Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) and click on OK Now press ⊞ WINDOWS + X and click on Command prompt (admin) In command prompt type and after each line press ENTER netsh winsock reset catalog netsh int ip reset reset.log ipconfig /release ipconfig /renew Reboot your computer
  4. Restart DHCP client

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type services.msc and click on OK Find DHCP client Right-click on it and choose Restart Reboot PC
  5. Reinstall Network Adapter

    Press ⊞ WINDOWS + X to open the windows menu Click on Device Manager Expand Network Adapter and right-click on wireless or ethernet adapter, click on Uninstall device Reboot the computer to automatically reinstall the device driver
  6. Reset IP and subnet mask

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in ncpa.cpl and press OK Right-click on your network adapter and select properties Uncheck Internet Protocol Version 6 (TCP/IPv6) Double click on Internet Protocol Version 4 (TCP/IPv4) Select Use the following IP address and change it to 192.168.0.1 Change Subnet mask to 255.255.255.0 Leave default gateway blank Click OK to save changes
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Fix Error Code 0x80090016 for PIN and MS Store
If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:
“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”
On the other hand, here’s the error message you get for the Microsoft Store-related error:
“Try that again, Something happened on our end and we couldn’t sign you in.”
Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.
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