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How to Fix Windows 10 Upgrade Compare Exchange128 Error Message

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Restoro box imageError Causes

The CompareExchange128 error normally occurs due to two possible reasons:

  • CPU lacks CMPXCHG16b Instruction
  • Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

  1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
  1. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
  1. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

  1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
  1. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
  1. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
  1. Download Windows 10, 64-bit version.
  1. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
  1. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
  1. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

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Linkey is a potentially unwanted web browser search extension for the top browsers, designed to modify the user’s search and home pages in order to direct advertising. This extension changes your default search provider, redirects new tabs, and distributes information & statistics to the server. This extension will display unwanted ads, redirect you through unwanted search engines, and send your browsing information (potentially private information) back to its ad network.

From the publisher: Linkey is compatible with all the latest versions of Internet Explorer, Chrome, and Firefox. Linkey is a simple browser extension that allows you to get the best sites in one click in visualized & friendly interface.

About Browser Hijackers

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What To Do When You Cannot Download Safebytes Anti-Malware?

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Install in Safe Mode

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Use an alternate browser to download an antivirus application

Certain viruses might target vulnerabilities of a specific web browser that obstruct the downloading process. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate internet browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install security software on a thumb drive

Here’s another solution which is creating a portable USB anti-malware software that can check your system for malicious software without needing installation. Do these simple actions to clean up your affected PC using portable anti-malware. 1) Download the anti-malware program on a virus-free computer. 2) Plug the Flash drive into the clean computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the USB flash drive as the destination for saving the software file. Follow the on-screen instructions to finish the installation. 5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer system. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

A Look at the Best AntiMalware Program

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Technical Details and Manual Removal (Advanced Users)

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Files: C:Users%USER%AppDataLocalTempis33084504mysearchdial.dll C:Users%USER$AppDataLocalTempis357113909833170_stpsetup.exe c:Users%USER$AppDataLocalTempMega Browsemegabrowse_setup.exe C:Program Files (x86)Linkeylog.log C:Program Files (x86)LinkeyHelper.dll C:Program Files (x86)LinkeyChromeExtensionChromeExtension.crx C:Program Files (x86)Linkey C:Program Files (x86)LinkeyChromeExtension C:Program Files (x86)LinkeyIEExtension C:Users%USER$AppDataRoamingDigitalSitesUpdateProc Registry: HKLMSOFTWARECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWAREWOW6432NODECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWARECLASSESCLSID181F2C09-56DD-4F98-86D7-59BA2BC59B5A HKLMSOFTWARECLASSESCLSID4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47 HKLMSOFTWAREMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTS HKLMSOFTWARELINKEY HKLMSOFTWAREWOW6432NODELINKEY HKLMSOFTWAREWOW6432NODESYSTEMKGeneral HKUS-1-5-18-ED1FC765-E35E-4C3D-BF15-2C2B11260CE4-0SOFTWARECONDUITValueApps HKLMSOFTWAREWOW6432NODEMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTSEF5625A3-37AB-4BDB-9875-2A3D91CD0DFD HKLMSOFTWARELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js HKLMSOFTWAREWOW6432NODELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js
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Obtain the antivirus program using an alternate web browser

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Technical Details and Manual Removal (Advanced Users)

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The following files, folders, and registry entries are created or modified by PrivateSearchPlus

Registry: HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL HKEY_LOCAL_MachineSoftwareClasses[PUP.Private Search Plus] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstall[PUP.Private Search Plus]
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Method 1: Install Anti-Malware in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode may block the attempt. Since only the minimal applications and services start-up in safe mode, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode.
  • 1) Tap the F8 key continuously as soon as your computer boots, however, before the large Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
  • 2) Choose Safe Mode with Networking using arrow keys and press Enter.
  • 3) When you are into this mode, you will have access to the internet once again. Now, utilize your web browser normally and download Safebytes Anti-Malware.
  • 4) After installation, do a complete scan and allow the software to get rid of the threats it detects.

Method 2: Utilize An Alternate Internet Browser to Download Anti-Malware Software

Malicious program code may exploit vulnerabilities in a specific web browser and block access to all antivirus software sites. If you suspect that your Internet Explorer has been hijacked by computer malware or otherwise compromised by cybercriminals, the most effective plan of action is to switch to an alternate web browser such as Chrome, Firefox, or Safari to download your chosen security program - Safebytes Anti-Malware.

Download SafeBytes Anti-Malware for Malware Removal

Method 3: Install and Run Anti-Malware From a USB Drive

To effectively remove the malware, you might want to approach the problem of installing an antivirus software program on the affected computer from a different angle. Adopt these measures to employ a flash drive to fix your infected computer.
  • 1) Use another malware-free PC to download Safebytes Anti-Malware.
  • 2) Plug the thumb drive into the uninfected computer.
  • 3) Double click on the executable file to open the installation wizard.
  • 4) Choose the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow activation instructions.
  • 5) Now, transfer the thumb drive to the infected computer.
  • 6) Double-click the antivirus program EXE file on the USB flash drive.
  • 7) Click on the “Scan Now” button to start the malware scan.
If no other method of downloading and installing the antivirus software works, then you've no other option than to hit the last resort: a full Windows reinstallation, the only approach known to have a 100% rate of success at virus removal.
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Disable Windows insider in Windows 10
In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone. This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Type in dialog gpedit.msc and press ENTER
  • You will find yourself in the Local Group Policy Editor Window. Inside windows find: Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
  • Move to the right pane and double-click on the Manage Preview Builds option
  • Inside the Manage Preview Builds window, check the Enabled radio button
  • Go to the Options section, and using the drop-down menu, set the preferred release channel
  • Select Apply and then OK
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A Guide to Fix Error Code 0x80070004 on Windows 10

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Restoro box imageError Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

  • System (or SYSTEM)
  • SELF
  • LOCAL
  • Network
Failure to fix this error message might result in others, including error code  0xc0000001

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

  • LOCAL
  • System (or SYSTEM)
  • Network
  • SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

  • Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
  • Step 2: A dialog box will open. Just click the “Change” button
  • Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

  • Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
  • Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
  • Step 3: Find the “Computer Name” tab then click “Change”
  • Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

  • Step 1: Go to the Start menu and type System
  • Step 2: Click System  then go to the Advanced tab
  • Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

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