Fix Update Error 0x800705B3 in Windows

Some Windows users are encountering the 0x800705b3 error code after failing to install a pending update on Windows 10. Most commonly this particular issue is reported to occur with Integrated webcam drivers updates and Bluetooth adapter driver updates.

Follow the guide below in order to fix the issue and update your Windows successfully

Running the Windows Update Troubleshooter

The majority of users that were dealing with this issue reported that the issue was fixed after they ran the Windows Update Troubleshooter and applied the recommended fix.

  1. Open a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘ms-settings:troubleshoot’ and press ENTER to open up the Troubleshooting menu.
    Opening the Troubleshooting tab on Windows 10
  2. Once you’re inside the Troubleshooting tab, move over to the right-hand section of the screen and click on Windows Update (under Get up and Running). Next, from the context menu that just appeared, click on Run the Troubleshooter.
  3. Once you’re inside the Windows Update troubleshooter, wait until the initial scan is complete and see if a viable repair strategy is found.
  4. If the scan has identified a strategy with the potential to fix your ongoing issue, click on Apply this fix and wait until the procedure is complete.
    Applying the fix
    Note: Depending on the type of fix that was recommended, you might need to follow an additional set of instructions before the fix will be properly imposed.
  5. After you’ve done this, reboot your computer and wait for the next startup to complete.
  6. Open Windows Update once again and see if the installation of this pending update is now successful.

Installing the pending Update Manually

Whether you’re experiencing this issue with an integrated webcam driver or with anything else, chances are you’ll be able to circumvent the apparition of the 0x800705b3 error by using the Microsoft Update Catalog to find, download and install the pending update manually.

  1. Open your default browser and navigate to the root web page of the Microsoft Update Catalog.
  2. Once you’re inside the Microsoft Update Catalog, use the search function (top-right corner of the screen) to search for the update that is failing.
  3. After the search is completed and you get the list of results, look for an updated driver version that is compatible with your Windows version and CPU architecture.
  4. Once you manage to identify the correct Windows Update, click on the hyperlink associated with the update that you want to install, then click the Download button and wait for the process to complete.
  5. After the download is complete, use File Explorer to navigate to the location where you previously downloaded the update.
  6. When you get to the correct location, right-click on the .inf file and choose Install from the context menu that just appeared.
    Note: If you have multiple failing updates with the same 0x800705b3, repeat the instructions above with every Windows Update that you’re having trouble installing.
  7. At the end of this operation, reboot your computer and see if the problem is fixed at the next computer startup.

Enabling the Windows Installer Service

The Windows installer service is responsible for installing pending updates that get downloaded by the Windows Update component. If this service is disabled on your configuration, none of the updates waiting to get installed will get completed.

  1. Press ⊞ WINDOWS + R to open up a Run dialog box. Inside the text box, type ‘services.msc’ and press ENTER to open up the Services utility.
  2. Once you’re inside the Services screen, move over to the right-hand tab of the screen, scroll down through the list of services and locate the Windows Installer service. When you find it, right-click on it and choose Properties from the context menu that just appeared.
  3. Once you are inside the Properties screen of the Windows Installer services, access the General tab, click on the Start button to force-start the service.
    Note: If you can, also change the Startup type to Automatic via the associated drop-down menu. However, depending on your administrator settings, this might not be possible.
  4. Restart your computer and wait for the next startup to complete. Once your PC boots back up, attempt to reinstall the driver that was previously triggering the 0x800705b3 error and see if the issue is now fixed.

Performing a Winsock Reset

In case the 0x800705b3 error is related to some kind of network inconsistency (TCP or IP related), you might see Windows Updates failing due to bad data that forces the Windows to abort the installation of new pending updates.

In this case, you should proceed by doing a complete Winsock reset procedure to fix the majority of the socket and temporary data-related issues that might cause this behavior.

Several affected users have confirmed that this method was the only thing that allowed them to finally fix the Windows Update issue and install pending updates normally.

Here are some step-by-step instructions that will walk you through the process of performing Winsock Reset:

  1. Open up a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘cmd’, then press CTRL + SHIFT + ENTER to open up an elevated Command Prompt.
    Accessing an elevated CMD prompt
    Note: When prompted by the UAC (User Account Control) prompt, click Yes to grant admin access.
  2. Inside the elevated CMD prompt, type and taste the following commands in order and press ENTER after each one to effectively reset the TCP and IP data that might be responsible for the apparition of the 0x800705b3 error code:
    nbtstat -R
    nbtstat -RR
    netsh int reset all
    netsh int ip reset
    netsh winsock reset
  3. Once every command above is processed successfully, you can go ahead and close the elevated Command Prompt and reboot your computer.
  4. After the next startup is complete, repeat the installation of the Windows Update that was previously failing and see if the issue is now fixed.

Performing SFC and DISM Scans

If none of the ‘superficial’ causes have worked in your case, you should start considering some type of system corruption that might affect your computer’s ability to complete pending updates that are currently waiting to be installed.

In case you find yourself in this particular scenario, you should run a couple of built-in utilities capable of fixing corrupted instances that might be currently affecting the Windows Update component.

Our recommendation is to start with a simple System File Checker scan. An SFC scan will cross-check every Windows File against a local archive that maintains healthy copies. In case corrupted instances are found, this utility will swap the corrupted instance with the healthy equivalent.

Performing an SFC scan

Once the SFC scan is complete, reboot your computer and wait for the next startup to complete.

After your computer boots back up, initiate a DISM scan. This utility works differently in the sense that it relies on a sub-component of Windows Update to download healthy copies for the corrupted Windows files that need to be replaced. Because of this, it’s important to make sure that you have a reliable Internet connection before initiating this operation.

Doing a DISM scan

After the DISM scan is complete, reboot your computer one final time and see if the issue is fixed once the next startup is complete.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

What to do if Windows 10 Store is not downloading Apps
The store is not downloading Apps: As you know, the Windows Store is one of the places where you can download Windows apps. However, there are times when you might not be able to do so for some reason. For instance, if you search for an app and click on the get it now button, instead of downloading the app, nothing happens and there are also cases when the download will start but the page will refresh after half a second. When this issue happens, you won’t be seeing any error message or warning at all. So you’ll just have to look at the download get started where the page will refresh and you’ll be back at the Get button. This issue in the Windows 10 Store only happens for a few apps so even though you are able to download some apps, you might be able to do on other ones. Note that the apps affected are random and there is no specific set of apps that cause this issue while downloading and that this problem will repeat again each time you click on the Get it now button. This issue is definitely caused by Windows itself and has something to do with a bug in the Windows store which was brought by the latest Windows Update. It’s already a known issue among other Windows 10 users who are also suffering the same dilemma. So until Microsoft releases another update to fix this bug, you will have no choice but to deal with it in the meantime. On the other hand, you can also try a couple of suggestions laid out in this post. Follow the steps in every option given below to fix the issue with the Windows 10 Store.

Option 1 – Try signing out from the Microsoft Store

A lot of Windows 10 users were able to resolve the problem by simply signing out and signing back into the Microsoft Store. How? Follow these steps:
  • Go to the Microsoft Store.
  • Next, go to the Get page of the app you were trying to download.
  • And then click on your account picture located in the top right corner of the window and select your account.
  • Sign out from your account and after that, click the Get button to download the app.
  • After that, a new window will appear where you’ll have to select your account and click on Continue.
  • Now enter your credentials. Once you do, the app should be downloaded automatically after you’re signed in. And that’s about it.
Note: Keep in mind that this option is merely a temporary solution to the problem and once you close the Microsoft Store and open it back again, you will be back to square one.

Option 2 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
Read More
How to Get Rid of GifsGalore

The GifsGalore Toolbar from Mindspark Interactive Network, Inc. is proposed to active Web users who like to embed GIFs into their emails and share entertaining GIFs with friends via social media services. The GifsGalore software can be added to your Internet client for free but you need to be using Google Chrome, Internet Explorer or Mozilla Firefox for the GifsGalore Toolbar to be activated.

When installed it hijacks your New tab page and default search engine changing them to search.myway.com. This extension also monitors user browsing activity recording information such as: visited websites, clicked links, viewed products, etc. This information is later used to better target ads. While browsing the internet with this extension enabled you will see additional pop-up ads, as well as sponsored links and injected ads throughout your browsing session, especially in search results.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, often a browser add-on or extension, which causes modifications in web browser’s settings. There are various reasons why you may experience an internet browser hijack; however commercial, advertising, and marketing are definitely the main reasons for their creation. The idea would be to force users to visit specific sites that are aiming to improve their site visitor traffic and generate higher ad earnings. It could seem naive, but most of these sites are not legitimate and could present a serious risk to your online safety. Browser hijackers can even let other vicious programs without your knowledge further damage the computer.

Find out how to identify a browser hijack

When your web browser is hijacked, the following can happen: the browser’s homepage is modified; bookmark and the new tab are also changed; the default search engine has been changed and your browser security settings have been lowered without your knowledge; you see unwanted new toolbars added; unstoppable flurries of popup ads appear on your computer screen; your web browser gets sluggish, buggy, crashes very often; you are prohibited access to particular web pages, including the site of an anti-malware software developer like SafeBytes.

How browser hijacker finds its way onto your computer system

Browser hijackers might use drive-by downloads or file-sharing networks or perhaps an email attachment to reach a targeted computer. They may also come from any BHO, browser extension, toolbar, add-on, or plug-in with malicious purpose. Other times you might have unintentionally accepted a browser hijacker as part of an application package (usually freeware or shareware). Examples of well-known browser hijackers are Fireball, CoolWebSearch. save, Ask Toolbar, RocketTab, and Babylon Toolbar.

Removal

Some browser hijacking could be quite easily reversed by discovering and removing the corresponding malware software from your control panel. Yet, certain hijackers are far harder to find or eliminate since they might get themselves associated with some crucial computer files that enable them to operate as a necessary operating system process. Additionally, manual removals demand deep system knowledge and therefore can be a very difficult job for novices. Installing and running an anti-malware program on the affected computer could automatically erase browser hijackers and other malicious applications. Safebytes Anti-Malware has a sophisticated anti-malware engine to help you prevent browser hijacking in the first place, and mop up any pre-existing problems. And use a PC optimizer, like Total System Care, to get rid of all related files in the registry and repair browser issues.

What you can do if Malware Stops You From Downloading Or Installing Anything?

All malware is bad, but certain types of malware do a lot more damage to your computer than others. Some malware is created to restrict or prevent things that you want to do on your PC. It may well not let you download anything from the internet or stop you from accessing some or all websites, particularly the antivirus websites. If you’re reading this article, you may have infected by a virus that stops you from installing security software such as Safebytes Antimalware on your PC. There are some actions you can take to circumvent this problem.

Remove malware in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. If the malware is obstructing internet access and affecting the computer, launching it in Safe Mode allows you to download anti-virus and run a scan whilst limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. After you restart into Safe Mode with Networking, you can download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove computer viruses and malware without any interference from another application.

Download the security software using an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular browser or attacking specific versions of the browser. If you are not able to download the anti-malware software program using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you should switch over to a different browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install and run antivirus from your USB drive

Another solution is to create a portable anti-malware program onto your USB stick. Adopt these measures to run the antivirus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double click on the executable file to run the installation wizard. 4) Select flash drive as the place when the wizard asks you where you wish to install the software. Do as instructed on the screen to finish up the installation process. 5) Now, transfer the USB drive to the infected computer system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

If you’re planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. A few of them are good but there are lots of scamware applications that pretend as legit anti-malware programs waiting around to wreak havoc on your computer. You need to go with a tool that has obtained a strong reputation and detects not only viruses but other kinds of malware as well. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious individual. SafeBytes anti-malware is a trusted tool that not only protects your PC completely but is also extremely user-friendly for people of all ability levels. With its cutting-edge technology, this application can help you remove multiples types of malware which include viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a myriad of enhanced features that sets it aside from all others. Below are a few of the good ones:

Robust, Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool can identify and remove several stubborn malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Live Protection: SafeBytes gives you round-the-clock protection for your personal computer restricting malware intrusions instantly. They’re extremely effective in screening and removing numerous threats because they are regularly improved with new updates and alerts. Web Filtering: SafeBytes inspects the links present on a web page for possible threats and alerts you whether the website is safe to browse or not, through its unique safety ranking system. Fast Scan: SafeBytes’s virus scan engine is one of the quickest and most efficient in the industry. It's targeted scanning greatly increases the catch rate for viruses which is embedded in various computer files. Very Low CPU and RAM Usage: SafeBytes is a lightweight and easy-of-use anti-virus and anti-malware solution. Since it uses low computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. To sum it up all, SafeBytes Anti-Malware offers superb protection combined with very low system resource usage with both great malware detection and prevention. You now may realize that this particular software does more than just scan and eliminate threats from your computer. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

To remove GifsGalore manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you would like to remove or disable. You’ll probably also want to reset your web browser. If you choose to manually delete the system files and registry entries, use the following list to make sure you know precisely what files to remove before undertaking any actions. However, editing the registry is usually a difficult task that only experienced users and professionals should try to fix it. Moreover, some malware is capable of replicating or preventing deletion. Carrying out this malware-removal process in Safe Mode is recommended.
Files: %LOCALAPPDATA%\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fnjgjdfhhakkbojkgmiihabbbjhgbchh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller GifsGaloreTooltab Uninstall Internet Explorer HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.myway.com HKEY_CURRENT_USER\Software\GifsGalore
Read More
Internet, best or worst thing ever

Started as an internal network and has slowly expanded since 1960 internet has taken over the world. In the beginning, it was a means of information change but in the modern age you can run applications and virtual machines over the internet, you can stream video and audio, and you can communicate in real-time with someone on the other side of Earth.

With the internet growing so fast in such a small amount of time it is only logical and wise to take a step back and take a good look at what it offers now, what are great things about it and what are some of the worst.

internet

Good sides of the internet

Information

There are a lot of advantages of the internet, first and foremost is information. Internet was made as an information exchange service and even today you can find a lot of various information about various topics that interest you. A site like Wikipedia is a completely free online encyclopedia and a lot of news companies have their own internet sites where you can find free information and news.

On the other hand, there are also websites like udemy, edx, Coursera, and many others that will offer you the education, some for free, some for money but you can get a glimpse and part of university quality education for just a fraction of price.

Online shopping

Sites like Amazon have used the internet and launched themselves as today's multi-billion companies. In today's world, there is not a single thing you can not buy online. Many sites today are going from the large online marketplace where you can find everything to small niche specialized ones. Also every major brand in the world today has its own online store.

Other shops will offer you music, movies, games, etc. Services like steam, xbox pass, sony pass etc, will let you buy games online, other music, movies, and many more.

Streaming services

Days, when you had to buy movies in order to watch them at home, are gone, thanks to the internet we have plenty of streaming services for movies and tv shows as well as ones for music. If you do not want to spend money on actually purchasing things then a good idea is to have a streaming plan set up when you want it.

Email and messaging

Communication is a great thing and since the dawn of mankind people have been talking and sharing with each other, the internet has made it possible to send mail electronically and instantly and modern chat communication is everywhere. We can not just talk with our friends and family that can be on the other side of the world, we can also talk in real-time with the sales representative, with technical service, or attend online classes with a group of people.

Cloud storage services

Saving your pictures in this digital media age on the hard drive can be risky but thanks to modern technologies you can save most of your precious files on cloud servers for safekeeping. From pictures to documents and even other files that you need and want to save. There are some of them that will offer you a free amount and some basic free plans as well.

Bad sides of the internet

Malware, viruses, and phishing

We could not talk about the bad side of the internet if we do not mention its greatest threat. Bad sites, infected software, phishing emails, and many more malicious threats. Problem is that these kinds of tricks and attacks have become more and more sophisticated and harder to detect and avoid.

Pornography

Pornography is bad, having it freely available to children is even worse. Sadly the only way to regulate this is on a computer-by-computer basis by turning on parent control on each one. There are many studies that go into detail about why this is bad, sadly currently there are no effective ways to isolate this content.

No privacy

When we say there is no privacy we do not mean by using social media and not setting your privacy settings altho that also fits in this point, what we are talking about is data mining of your habits and things you do. It is well known that today lot of websites are using some form of AI recommender system in order to tailor your internet experience to suit your needs better. Most of these AI systems are trained by mining your data and analyzing your habits.

If you have 2 google accounts there is a high probability chance that for the same query you will get different results, depending on your so far browsing habits. The same goes for other services as well.

Dark webshops

There are some great things in dark and deep WEB-like sites with true news and information. Even some legit libraries where you can find and download rare books. Sadly as goes with the internet dark and deep WEB also has its well, dark sides, from disturbing content to shops that sell stolen items to straight stealing your money by parading as legit shops but only to steal your money.

Dating sites

We all try to find someone that is perfectly matched with us but using the online dating site has many proven bad effects on psychology. It also devaluates interaction between people and can lower self-esteem.

Bad habits

Since the internet has become wildly available and popular on various devices like tablets and mobile phones more and more people are spending an unhealthy amount of time on it. Harvesting the benefits of the internet is great but find some time for other people as well.

Read More
Fix 0xC03A0005 error in Windows 10
When performing a Windows Backup to the NAS device (backup to a network share) that is running Samba, fails with an error message The backup failed, The version does not support this version of the file format (0xC03A0005). The problem occurs because of a conflict with the VHD file that is created by Windows Backup and is mounted during the process. There are three types of VHD files:
  1. Fixed,
  2. Expandable
  3. Differencing
If the VHD file is a sparse file that is not supported by the native VHD driver, the mounting will fail, and you will get this error. An example VHD file is one that keeps expanding depending on the backup size. The problem occurs only in the case of  File Level backup (file/folders in a volume) but not on the block level backup as the vhd file is never mounted. However, in the case of File Level Backup, the vhd is mounted, created by Windows Backup, which does not support the mounting of sparse files.

The solution is to use Strict Allocate: option in the smb.conf file

Login to SMB using SSH. Open the configuration file using the VI editor located at /etc/samba/smb.conf. If the option is not there, you can manually add strict allocate = yes which will make sure there are no sparse file that is created.
Read More
Fix The selected boot device failed in Windows
If you suddenly receive an error message that says, “The selected boot device failed, Press <Enter> to Continue” during an installation on your Windows 10 computer, you should know that this kind of error can occur when you use a USB stick as well as a DVD Disk to boot from. This error indicates that some settings inside your BIOS are not compatible with the bootable device that you have created. Note that fixing this kind of error does not vary from device to device at all. All you have to do is change some settings in the BIOS and create a proper bootable disk. Follow the options given below to fix the “The selected boot device failed, Press <Enter> to Continue” error. The options below do not have to be necessarily followed in the same sequence since you can create a bootable USB drive before you change some settings in the BIOS.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further Options including System Restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Read More
Fix UNEXPECTED STORE EXCEPTION in Windows 10
Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.

Option 1 – Try to update your Display driver

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
  • Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • After that, if a User Account Control prompt pops up, click on Yes to proceed.
  • Once the Command Prompt window is pulled up, type the following command and hit Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
  • Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
Note: You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen. On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:
findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
Read More
How to Fix Unknown Hard Error in Windows 10
The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Read More
Cannot save media from Microsoft Photos
The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:
“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”
There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.
  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F <path>
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS <path> /grant administrators:F
  • Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.
  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
Read More
Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Step-by-Step Guide to Patching Error Code 24

Code 24 - What is it?

You may experience error code 24 when you try to use a device on your PC that is not properly installed or its driver is corrupted. Code 24 is a Device Manager error and it pops up on your computer screen in the following format:

“This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)”

Solution

driverfix boxError Causes

Error code 24 may be triggered due to several reasons. However, the most common causes for this error code include:

  • Incorrect device installation
  • Hardware failure/ conflict
  • Corrupted or outdated driver
  • Device prepared for removal

It is recommended to resolve the error code to ensure your PC works at its optimal performance. Error code 24 can lower the device functionality and PC performance dramatically.

Further Information and Manual Repair

Since this error code can mean several different things, troubleshooting it can be quite tricky but to make it simple to resolve, we have listed down some easy methods to repair error code 24.

Try these methods to fix error 24 on your PC and ensure your system works at its optimal pace. Let’s get started….

Method 1 - Update the BIOS on Your Motherboard

Problems with BIOS, the controlling software in the PC motherboard, can sometimes trigger hardware conflicts resulting in Device Manager error code pop-ups.

In such a scenario, it is advisable to update BIOS. To update, go to your PC motherboard manufacturer’s website. Here you will be able to find instructions on updating BIOS.

Follow the instructions carefully to resolve error code 24 on your system. If the error code still persists, then try other methods discussed below.

Method 2 - Remove New Devices

If you experienced code 24 on your PC after installing new devices, then it is advisable to remove them to resolve the error code.

If the device is attached to your computer, then simply disconnect and remove it immediately. Once you disconnect it, reboot your system to activate changes.

Method 3 - Update Drivers

If device removal does not resolve the problem, then consider updating the device driver. Code 24 is also related to driver problems.

It can occur if a device driver is corrupted or outdated. In such an event, it is advisable to update the driver by installing the new and latest device driver version on your PC.

For doing this, simply download the latest device driver version from the manufacturer’s website and update it.

Method 4 - Install DriverFIX for Both Device Driver Update and Safe Device Removal

Finding problematic drivers and the latest device driver versions to update them, however, can be time-consuming and sometimes even frustrating. To avoid being in this situation, it is advisable to download DriverFIX.

DriverFIX is a cutting-edge, user-friendly and an innovative program exclusively designed to resolve device driver related issues and problems on computer systems

It is integrated with the newest technology and intelligent programming system that enables and empowers PC users like you to repair device driver error codes in seconds.

Once you install this software on your PC, simply run it. The software program instantly detects all problematic drivers and updates them with their latest versions available on the internet.

All this is done in mere seconds and it’s not time-consuming at all. Moreover, device driver updates are performed frequently to ensure that you don’t experience any driver problems again.

  • With this software on your PC, you don’t have to worry about updating drivers regularly.
  • In addition to this, as we discussed above, driver code 24 can also occur due to new plugged-in devices. If that’s the reason, then DriverFIX can help you resolve this problem too.
  • It can help you manage and unplug USB devices safely from your PC. After installing DriverFIX, unplugging USB devices is easy and you don’t have to worry about data corruption or drive damage.
  • DriverFIX manages USB devices smoothly by making the ejecting process easy and safely removes hardware from your PC, thereby resolving error code 24 in no time.
  • DriverFIX is easy to install and use and is compatible with all Windows versions.

Click here to download DriverFIX and repair Device Manager error code 24 right away.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status