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Fix Origin Not Loading in Windows 10

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty.

Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

  1. Delete the cache

    Close origin client completely
    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %ProgramData%/Origin and press ENTER
    Go into the Origin folder
    Delete all files and folders except the LocalContent folder
    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %AppData% and press ENTER
    Delete the Origin folder
    In the address bar click on AppData
    Go into the local folder
    Delete Origin folder
    Reboot your PC

  2. Clear the temporary files

    Press ⊞ WINDOWS + R to bring the run dialog
    In the run dialog type in %AppData% and press ENTER
    Go into the roaming folder
    Delete Origin folder
    Go to the AppData folder and delete the Origin folder from there also
    Reboot system

  3. Try Windows built-in tools to check compatibility

    Locate where Origin is installed and right-click on the executable file
    Click on properties
    Go to the compatibility tab
    Click on Run the compatibility troubleshooter and follow on-screen instructions

  4. Update Origin

    Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

  5. Add origin as an exception to antivirus and firewall

    Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

  6. Reinstall Origin

    If everything else fails, reinstall the Origin client

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Sometimes, some applications after they are installed will put their shortcut in the context menu (right-click on desktop) for easy access, most of the time these are some system tied applications like AMD and Nvidia control panels or archives like WinRAR or 7ZIP but it can happen even for some usual application to do this.

Windows contex menu

There are some applications that you use frequently and they could be worth putting in the context menu, if you want to avoid clutter on the desktop or in the taskbar this is the third place that you should consider placing shortcuts.

Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

Adding apps to the context menu in the registry

Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

HKEY_CLASSES_ROOT\Directory\Background\shell

Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

The next task is to create a command key that will actually hold the command to launch the application. Right-click on the entry that you have created, hover over New, and click on Key.

Next, you’ll need to create the command key that will actually hold the command used to launch the application. Right-click on the new Notepad key, and then choose New \ Key from the menu. Name this key 'command', all in lower case and without hyphens.

Now in order to finish setting the launcher, you need the full path of the file that you would like to run. Locate your file in file explorer or in another tool and copy its path by SHIFT + right-clicking on the file itself and choosing copy as path option.

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Running old applications using the compatibility option

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Option 1 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like NMI_HARDWARE_FAILURE. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 2 – Try to rollback, update, or disable the Graphics card drivers

Since the NMI_HARDWARE_FAILURE Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.
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Option 3 – Make sure that all memory modules have the same type

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Option 4 – Try to run the Blue Screen Troubleshooter

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Windows is stuck in Airplane Mode
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Option 1 – Try to check the Radio Management Service status

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Option 2 – Flush the DNS cache

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Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.
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  • From the search results that appear, click on Airplane mode.
  • After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

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  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
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  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

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Any modifications in a computer, either big ones or small ones can definitely trigger some errors which is why you have to be careful when you modify the system setting. One of the errors you might encounter when you’ve modified your computer is the WHEA_UNCORRECTABLE_ERROR 0x00000124 Blue Screen Error. According to the error data provided by the Windows Hardware Error Architecture or WHEA, aside from system modifications, you could also encounter this error if your computer has a hardware failure which could be due to a hard drive, RAM, or any other hardware component. In most cases, it is related to physical hardware failures which might have something to do with defective hardware, heat-related, memory as well as a processor that is starting to fail or has already failed. To fix the WHEA_UNCORRECTABLE_ERROR 0x00000124 Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try to perform System Restore

Before you further troubleshoot the problem, you might want to perform System Restore first as the BSOD error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
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  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.
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  • From there, select the UEFU Firmware Settings.
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Option 3 – Check your computer’s cooling components and make sure that they are working

It is a known fact that an overheated PC causes system slowdowns and even Blue Screen errors like WHEA_UNCORRECTABLE_ERROR 0x00000124. To fix it, you need to check your computer’s cooling components to see whether they’re properly working or not. Then make sure that you clean them up including the fan and other hardware from dust and other debris.

Option 4 – Use the Windows Memory Diagnostics

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    • Check for problems the next time I start my computer
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Option 5 – Update or rollback or disable concerned device drivers

To fix the WHEA_UNCORRECTABLE_ERROR 0x00000124 error, you can also try to roll back, or update, or disable the concerned device drivers.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
  • Next, right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 6 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 7 – Try to disable the Digital Driver Signature Enforcement

  • Reboot your computer from the Start menu.
  • Then select the option while pressing the Shift key. This will open the Advanced Boot menu.
  • From there, click on Troubleshoot and select Startup Settings.
  • Now select the “Disable driver signature enforcement” option using the arrow keys on your keyboard and then restart your computer normally.
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Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
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To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
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net stop wuauserv net start cryptSvc net start bits net start msiserver
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  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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MS Edge Can’t connect to the proxy server
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Option 1 – Try to check your internet connection

The first thing you can do to resolve the “Can’t connect to the proxy server” error in Microsoft Edge is to check your internet connection. There are times when your internet connection or Wi-Fi router can cause such problems. In such cases, you have to ensure that you have a valid internet source and if you are using a Wi-Fi router, you can try to use another connection and then see if the error is gone or not.

Option 2 – Try to disable the manual proxy set up from the Settings

In case you miss it, there is actually an option in the Settings panel that you can use to set up proxy in your Windows 10 computer. So if you encounter the “Can’t connect to the proxy server” error, you should disable manual proxy for the meantime and check if it fixed the error or not.
  • Tap the Win + I keys to open the Windows Settings.
  • Then go to Network & Internet > Proxy.
  • And on your right-hand side, ensure that the Automatically detect settings are enabled and that the Use a proxy server option under the Manual proxy setup is disabled.
  • Now try to open any website again and see if the problem’s fixed.

Option 3 – Try disabling the VPN

Like pointed out earlier, if you are using VPN, this could be the reason why you’re getting the “Can’t connect to the proxy server” error so the most obvious thing to do is for you to turn off the VPN and try to load a website in Edge again. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there.

Option 4 – Disable the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 6 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 7 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Option 8 – Scan your computer for malware using Windows Defender

Your computer could be infected with malware which might have triggered the “Can’t connect to the proxy server” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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