Fix KMODE EXCEPTION NOT HANDLED e1d65x64.sys

What is 0x80070002 Error Code?

0x80070002 error message triggers Windows update problems. This error code pop prevents you from successfully updating Windows operating system and its installed components. Windows update is necessary to keep the system up to date and efficient. It also helps you close security holes in your system and prevents your system from being infected by viruses or hacked.

Solution

Error Causes for 0x80070002

This error code pops up on the screen and results in an unsuccessful Windows update, when either your system has wrong date/time settings or when Windows update temporary folder is corrupted. The latter cause is the one to be worried about as it usually results from malware, viral infection, and registry corruption and damage. If this error code is not fixed timely it can lead to system crash and failure too.

Further Information and Manual Repair of 0x80070002

The best way to fix the 0x80070002 Windows update error code is to download Restoro on your system. Restoro is a new, powerful, intuitive, and cutting-edge PC fixer that serves as both a registry cleaner and a system optimizer. It is integrated with multiple performance-boosting and highly functional utilities. With this helper, you can resolve the maximum number and types of PC issues in a few seconds. This tool spares you from the hassle of finding and detecting the underlying cause of the error 0x80070002. Its intuitive built-in technology automatically detects and identifies the error and its causes and repairs it right away. Restoro includes utilities like registry cleaner, privacy issue detector, Active X and Class cleaner, and system stability scanner. The registry cleaner feature assists users to clean up registry clutter. This includes clearing junk files, temporary files, and invalid registry entries which take up all the disk space causing the registry to get corrupted and hampering Windows updates. It repairs the corrupt registry in no time allowing you to perform successful Windows updates.

Restoro Privacy Features

Nonetheless, if the error 0x80070002 occurs due to malware, Restoro will scan and repair it too. Its advanced privacy error anti-virus built-in feature scans for all types of malware, spyware, and viruses quickly and removes them from your PC. This ensures that your PC remains safe from malicious malware that can cause unsuccessful Windows updates and error codes like 0x80070002. Restoro is compatible with all Windows versions. It has a sophisticated and easy-to-use layout making it easier for users of all levels to use it without any complexity or hassle. It is safe and efficient.  It also helps boost the speed of your PC thus lowering boot time tremendously. For user safety, Restoro advises users to create backup files. This helps retrieve valuable data and files in the event of data loss during repair which rarely happens; but in case it does, you don’t have to suffer from a big loss.

Get Restoro

To get started, all you have to do is download and install Restoro on your system. After downloading, run it on your PC for a scan. Once the scanning is complete, a comprehensive scan report will be displayed on your screen showing you the errors affecting your system including 0x80070002 errors that you’ve been experiencing when performing Windows updates. To resolve issues on your PC right away, simply click on repair.  This will repair the error 0x80070002 issues on your PC in seconds. After your PC is repaired, you can then perform a Windows update again. It will be executed successfully. Click here to download Restoro today!

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Microsoft just released Windows 11 Insider build 22000.71. Let’s dive in and see what it brings with you.

Changes and features

New entertainment widget. The entertainment widget allows you to see new and featured movie titles available in the Microsoft Store. Selecting a movie will direct you to the Microsoft Store to see more information about that title. Just open widgets and click or tap on the “Add widgets” button and choose the entertainment widget. For now, the entertainment widget is available for Insiders in the following countries: US, UK, CA, DE, FR, AU, JP. The new context menus and other right-click menus have been updated to use acrylic material. We are testing the usability of a SplitButton for making new folders and files in the File Explorer command bar. The Taskbar previews (when you mouse-over open apps on the Taskbar) have been updated to reflect the new visual design of Windows 11.

Fixes

Taskbar:

• We fixed an issue where if you drag app icons on the Taskbar to rearrange them, it was making the apps launch or minimize when you released the icon.
• Using a long press with a touch on an app icon in the Taskbar to open the jump list should now work.
• After right-clicking the Start icon in the Taskbar, clicking somewhere else should now dismiss the menu more reliably.
• Shift + Right-click on an app icon in the Taskbar will now bring up the window menu like it used to and not the jump list.
• We’ve addressed an issue that was making your mouse move slowly when hovering over the Taskbar previews.
• We’ve included the fix for an issue when using multiple Desktops where an app icon in the taskbar might give the appearance of multiple windows being open when that wasn’t the case on that Desktop.
• When using the Amharic IME you should no longer see an unexpected X next to the IME icon in the taskbar.
• The issue where if you click on the input indicator on the Taskbar and it would unexpectedly highlight Quick Settings has been fixed.
• When you hover over Task View, the preview flyout for your Desktops will no longer pop back up after using Esc to dismiss them.
• We made a fix to address an issue where explorer.exe might crash after hovering over the Task View icon in the Taskbar.
• We fixed an issue where the selected date in the calendar flyout was out of sync with the date in the Taskbar.
• We made an update to address a scenario resulting in some Insiders not seeing the lunar calendar text in the calendar flyout when enabled in Settings.
• This flight addressed an issue that could unexpectedly make the Taskbar background transparent.
• Right-clicking the focus assist icon in the taskbar should now show a context menu.
• The issue from the previous flight where icons in the taskbar corner were getting crushed against the top of the Taskbar has been addressed.
• The tooltip for the location in use icon in the Taskbar should no longer appear blank sometimes.

Settings:

• We fixed an issue making Settings crash on launch periodically.
• Using the volume mixer sliders in Sound Settings should be more responsive now, as well as the page responsiveness as a whole.
• We fixed an issue resulting in Disk and Volumes Settings’ change size option being clipped.
• There was a non-functional verify link under Backup Settings – this has been fixed.
• The Power and Battery Settings page should no longer be reporting that the battery saver is engaged if it’s not.
• The Power and Battery Settings page should also now not crash when launched from Quick Settings.
• We fixed a grammatical error in the Sign-in Settings text.
• The “I forgot my PIN” link was unexpectedly missing in Sign-in Settings when a PIN was set up and has now been returned.
• The issue where the Move option under Apps & Features in Settings wasn’t working reliably should be addressed in this build.
• We’ve mitigated a problem where some of the colors in Settings weren’t updating after switching between dark and light mode, leaving the unreadable text.
• We’ve done some work to help improve the performance of Settings when switching between light and dark mode.
• We addressed an issue where some of the elements of the Themes page in Settings would end up crowded together when the window size was small.
• We resolved an issue where the Pen menu toggle under Taskbar Settings was not in sync with the actual state of the feature.
• Changes made to “Dismiss notification after this amount of time” in Accessibility Settings should now persist.
• Some of the icons you could enable in Taskbar Settings were erroneously labeled Windows Explorer even though that’s not what they were – this should now be fixed.
• The Connect text in Quick Settings has been updated to say Cast.

File Explorer:

• Clicking the command bar button twice should now close any dropdown that appeared.
• The new command bar should now appear when “Open folders in a separate process” is enabled under File Explorer Options > View.
• This build addresses an issue where right-clicking a file and selecting Open With > Choose another app might launch the file in the default app rather than opening the Open With dialog.
• Fixed an issue the desktop and File Explorer context menu would stop launching.

Search:

• We fixed an issue where the option to verify your account in Search wasn’t working.
• Hovering over the Search icon on a secondary monitor will now show the flyout on the correct monitor.
• Search should now work if you open Start and start typing after having gone to the apps list and back.

Widgets:

• When using the Outlook client with a Microsoft account, Calendar, and To-Do updates should sync faster down to the widgets.
• We addressed an issue where if you added multiple widgets quickly from the widget's settings, it could result in some of the widgets not being visible on the board.
• We fixed a bug where widgets could all become stuck in a loading state (blank squares in the window).
• The traffic widget should now follow the Windows mode (light or dark).
• The title of the sports widget should no longer mismatch with the content of the widget.

Other:

• This build addresses an issue where ALT + Tab was getting stuck open sometimes after you released the keys and had to be manually dismissed.
• We made a fix for an issue where Narrator's focus wasn’t ending up on the emoji panel after using the keyboard shortcut to open it.
• Magnifier’s lens view has been updated so the lens now has rounded corners.
• We found an issue that was noticeably impacting Start launch reliability for some Insiders, and have addressed it with this flight.
• We’ve updated the “Most Used” text in the Start menu’s app list so it should no longer be getting clipped.
• Using the semantic zoom in Start’s app list should no longer result in the list being pushed down and to the right off the edge of the window.
• We fixed an issue where if you pressed ⊞ WIN + Z you would need to press Tab before you could use the arrow key to navigate through the snap layouts.
• We addressed an issue where an acrylic area could get left on the screen after repeatedly snapping and unsnapping a window with touch.
• We’ve done some work to mitigate an unexpected flash when moving a snapped window with touch.
• We made a change to help window borders have a little more contrast when “Show accent color on title bars and windows borders” was turned off.

Known issues in Windows 11 repaired

Start:

• In some cases, you might be unable to enter text when using Search from Start or the Taskbar. If you experience the issue, press ⊞ WIN + R on the keyboard to launch the Run dialog box, then close it.
• Based on feedback, we are working on adding access keys to ⊞ WIN + X so that you can do things like “⊞ WIN + X M” to launch Device Manager. Insiders may see this functionality in this build, however, we are currently investigating an issue in which sometimes the option is unexpectedly unavailable.

Taskbar:

• There is an issue in this build where Explorer.exe will crash when the date and time button on the Taskbar is clicked to access new notifications with Focus Assist turned off. The workaround for this is to enable Focus assist to priority or alarms mode. Note that when focus assist is turned on, notification popups won’t appear, but they will be in the notification center when opened.
• The Taskbar will sometimes flicker when switching input methods.
• Taskbar previews may draw partially offscreen.

Settings:

• When launching the Settings app, a brief green flash may appear.
• When using Quick Settings to modify Accessibility settings, the settings UI may not save the selected state.
• The button to rename your PC doesn’t work in this build. If needed, this can be done using sysdm.cpl.
• Settings will crash when clicking “Facial recognition (Windows Hello)” under Sign-in Settings if Windows Hello is already set up.
• Reset this PC and Go back buttons in Settings > System > Recovery does not function. Reset and rollback can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
• Choose Reset this PC to perform a reset.
• Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

File Explorer:

• exe crashes in a loop for Insiders using the Turkish display language when the battery charge is at 100%.
• When right-clicking the desktop or File Explorer, the resulting context menu and submenus may appear partially off-screen.
• Clicking a desktop icon or context menu entry may result in the wrong item being selected.

Search:

• After clicking the Search icon on the Taskbar, the Search panel may not open. If this occurs, restart the “Windows Explorer” process, and open the search panel again.
• When you hover your mouse over the Search icon on the Taskbar, recent searches may not be displayed. To work around the issue, restart your PC.
• The search panel might appear black and not display any content below the search box.

Widgets:

• Widgets board may appear empty. To work around the issue, you can sign out and then sign back in again.
• Launching links from the widgets board may not invoke apps to the foreground.
• Widgets may be displayed in the wrong size on external monitors. If you encounter this, you can launch the widgets via touch or WIN + W shortcut on your actual PC display first and then launch on your secondary monitors.

Store:

• The install button might not be functional yet in some limited scenarios.
• Rating and reviews are not available for some apps.

Windows Security:

• Device Security is unexpectedly saying “Standard hardware security not supported” for Insiders with supported hardware.
• “Automatic sample submission” is unexpectedly turned off when you restart your PC.

Localization:

• There is an issue where some Insiders may be missing some translations from their user experience for a small subset of languages running the latest Insider Preview builds. To confirm if you have been impacted, please visit this Answers forum post and follow the steps for remediation.

That's is so far, the latest update information on Windows 11 insider build. Stay tuned for more information when it comes as it comes.

The standard icon place in the Taskbar inside Windows 11 is in the center. Some users welcomed this change, some not so much. If you are part of the user base that is not so much thrilled with this Microsoft’s idea of innovation, do not worry, there is an easy way to move all icons and start button on the left inside Taskbar.

Moving icons in Taskbar

1. Open Windows settings by using ⊞ WINDOWS + I key combination
2. Click on Personalization
3. Select Taskbar
4. Click on Taskbar Behaviors
5. Click on the drop-down menu beside Taskbar Alignment
6. Select your desired option of icon alignment
7. Close settings

Your options will be active right away and you will see icons switching to the position of your choosing.

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

If you receive an error that says, “An unspecified error occurred during System Restore (0x800700b7)” when you tried to restore your Windows 10 PC, worry not, for this post will help you resolve the problem. This kind of error typically occurs when System Restore was not completed successfully and fails instead with this error. Before you start, you must not abruptly shut down your computer and wait for the error to occur. You may receive this error due to many possible reasons. It could be caused by your antivirus program that’s not letting the process complete or corrupted system files which causes the failure or it could also be caused by an unsuccessful installation of a Windows Update. Here are some fixes you can check out if you can still boot into your computer:

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.

Option 2 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 3 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Try to run the System Restore in a Clean Boot State

If the first three given options didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run System Restore again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run System Restore again and see if the process goes smoothly.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:

Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 7 – Run the SFC scan and DISM via Advanced Startup Options

Like what you did in the first given option, you can use the Advanced Startup Options to run both System File Checker and DISM. All you have to do is boot into the Advanced Startup Options and from there select Troubleshoot > Advanced Options > Command Prompt. After accessing Command Prompt, you can run the System File Checker scan first by entering the “sfc /scannow”. As for DISM, you can run the “Dism /Online /Cleanup-Image /RestoreHealth” command.

Option 8 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

One of the most common Blue Screen of Death errors you can encounter on your Windows 10 computer is the Tcpip.sys Blue Screen error. The Tcpip.sys file is a driver file that is associated with the Transmission Control Protocol over Internet Protocol. When you see this kind of BSOD error, you may see any of the following error descriptions:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• PAGE_FAULT_IN_NONPAGED_AREA

Whichever error description you got, you need to do use the following instructions below as a reference to obliterate the Tcpip.sys Blue Screen error.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Tcpip.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try resetting TCP/IP

In case you didn’t notice, the Tcpip.sys file is associated with the TCP/IP protocols in your computer system which is why resetting TCP/IP can help in resolving the Tcpip.sys Blue Screen of Death error especially when the TCP/IP has been modified.

• First, you need to type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option to open Command Prompt.
• After that, type the following command in the elevated cmd window and hit Enter:

netsh int ip reset

• Now reboot your computer after the command has been executed and check if it helped to fix the Blue Screen error.

Option 3 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to update the Network drivers

You might also want to try updating all your network drivers in order to fix the Tcpip.sys Blue Screen error. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 5 – Try to disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’ve encountered the error when trying to browse the internet.

If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:

• You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
• Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
• Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
• Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

• Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
• From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
• After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.

Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:

• Click on Mouse and Touchpad.
• Next, click on Additional Mouse Settings located in the right pane.
• After that, click on the “Use Default” option under the Pointer tab.
• Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.

• Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
• After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
• If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.