Fix fatal error C0000034 applying update

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.

There are times when system files get corrupted and if the Windows Update process finds the system’s integrity questionable, chances are, the update, upgrade or the installation may fail and you will only be getting an error code 0x80073712 instead of completing the process. The error code 0x80073712 indicates that a file needed by the Windows setup or the Windows Update is most likely missing or damaged. To resolve the problem, here are some suggestions you can try.

Option 1 – Try running the DISM Tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80073712. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Chkdsk utility

You can also try running the Chkdsk utility to resolve the Windows Update error 0x80073712. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
• chkdsk C: /r /x
• chkdsk C: /f

Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed.

Option 4 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.

1. Reconnect monitor

   Always try this first, just by unplugging the monitor and then plugging it back may resolve the issue, if the monitor was not detected properly the first time, there are very high chances that this method will resolve the issue.

2. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

3. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

4. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

5. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

RAM drive is basically a hard drive made of your RAM memory. Altho this kind of drive can not and is not available to save any data when the computer is shut down its advantage is lightning fast speed since the application is installed in RAM itself, it is loading from there and executing from there. Creating this kind of drive which will use your RAM memory, well part of it can not be done natively in Windows, you will need some kind of application for this task. Luckily there is a free open source application for this kind of task. ImDisk, you can download the application here. ImDisk Toolkit is an application for managing virtual drives. It also includes a utility that allows the creation of RAM drives. Download the application and install it, make sure that you select all components on the installation selection screen. After installation is finished double click on icon labeled RamDisk Configuration. Once the application is running adjust the disk size in the box at the top of the window for your RAM drive. Click “OK” at the bottom of the window. This will create your RAM drive, which is just a virtual disk that’s assigned to your computer’s RAM. The process happens transparently, so there’s nothing you need to do. If you get a warning about shutdown settings, click on the “Shutdown Settings” button. Then unlock the settings pane with your administrator password. Finally, uncheck the checkbox next to “Turn on fast startup (recommended)” and click “Save Changes” at the bottom of the window. Your RAM drive is now ready for use. Fast Startup speeds up the process of turning on your computer by saving a system state between completely off and hibernation to your hard drive. This happens when the computer writes the contents of your RAM to a stable hard drive. As you may guess, this could mess with your RAM drive’s ability to preserve and track its data. With Fast Startup off, boots may take slightly longer, but it’s doubtful that you’ll notice much. Disabling a fast startup will satisfy the warning window, but let’s consider why. This will also allow ImDisk to save your RAM drive’s data to an image file when you shut down your computer. If you don’t, the contents of your RAM drive will be erased completely every time, with no saved image storage. It would also disable the RAM drive’s ability to load the previous content. Basically, the drive would act much more like RAM and much less like a disk. Depending on your use case, that may be disappointing or unusable. You can access and use it just like any normal hard drive. It shows up in Windows’s file explorer just like any other drive. However, a Ram drive is exponentially faster than traditional types of storage. And we mean exponentially. Whereas an SSD might offer 300 to 500 MB when reading from the disk, a RAM drive can offer more than 5000 MB, even on mediocre memory sticks.

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Error Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

• NX feature is not enabled
• You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.

2. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.

3. But, if you can’t find it you need to install the patch manually.

4. Go to Windows Update then click the “Check for Updates” button.

5. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1

6. Download the right patch. You may need to reboot your system once it’s done.

7. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.

2. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).

3. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.

4. Once you’re in the NX settings, make sure that it’s enabled.

5. Exit the BIOS and SAVE your changes.

6. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.

2. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn

3. Execute the command. You will need to reboot your computer once this is done.

4. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

A lot of Windows users, use a second GPU for their computer systems, especially gamers above the dedicated graphics card. The operating system is set such that the dedicated high-end graphics card is set to default but there are times when the system does not recognize or detect the second graphics card. Even though every computer system comes with an integrated graphics card, for the most part, it is insufficient for graphics-intensive games and software which is why if you have an extra dedicated graphics card and your computer does not seem to detect or recognize it, then this post is for you. It could be that the dedicated graphics card has failed or it could also be an issue with the drivers and so on. Follow the suggested options below to resolve the problem.

Option 1 – Update your Graphics drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 3 – Try changing the GPU settings

• Right-click on any empty space on your Desktop and select Graphics Properties. Note that the Graphics Properties screen depends on the graphics drivers installed on your computer and are system-specific as they may be different for other systems but they aren’t hard to find.
• After that, make sure that the dedicated Graphics card is selected as Default under the Select Display drop-down.
• If the Graphics card isn’t set as Default, set it and click Apply and Exit.

Option 4 – Try disabling the driver for the integrated Graphics card

• Tap the Win + R keys to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, expand the list of Display Adapters and then right-click and select Disable device for the Integrated Graphics card. However, if the dedicated Graphics card fails, the display won’t work so you need to restart the system and enable it.

Interrupts are designed so that the resource requests don’t get into a headlock when it comes to the hardware level. To simply put it, it is used to break a loop that never ends. Aside from that, developers also designed levels in order to prioritize interrupts. It is also known as “Interrupt Request Level” or IRQL. And if you suddenly encounter a “Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL” error, this means that a driver has accessed a memory location illegally while NT is operating at a specific IRQL. The Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL is a fatal driver coding error and as an end-user, there isn’t much that you can do to resolve it but if you’re a developer, then this means that your code is trying to access an invalid memory location. You could check on different parameters such as memory location that was referenced and code addressed which referenced memory. The technical parameters are:

• a memory location that was referenced
• IRQL at time of reference
• 0 = read, 1 = write
• code addressed which referenced memory

As mentioned earlier, if you are an end-user, there is nothing much that you can do to resolve this problem, but worry not for there are still possible solutions that could help you in fixing it. Refer to the suggestions laid out below to fix Bugcode 0xA –IRQL_NOT_LESS_OR_EQUAL error.

Option 1 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Run the Memory Diagnostic Tool to check for Memory leaks

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Error Code 48 – What is it?

Error Code 48 is a device driver error code that users can encounter on any Windows 2000 operating system and later versions.

It occurs when the connected peripheral device cannot be run as the Windows operating system’s driver required to install the programs for peripheral devices has either been corrupted or is incompatible with the system.

It prompts the user with the following message on the screen:

The software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)

Solution

Error Causes

Like most other Windows error codes, error code 48 is triggered by the following factors.

• Corrupted system registry files
• Presence of viruses in the device
• The device driver is out-of-date

If this error code is not rectified, it could give birth to other driver device errors such as error code 52.

Further Information and Manual Repair

Method 1 – Run a complete scan for malware and spyware

Identifying and removing the viruses in the system registry and in the connected devices is the easiest method to fix the corrupted registry files.

Viruses such as spyware and malware infect the registry entries and eat up the files that lead to incomplete or missing data. This creates problems for installing external devices as the driver required to install them is not complete.

Method 2 – Use System Restore

You can also use system restore to eliminate the problem. Here is how you can use it:

• Log in using an Administrator account
• Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
• Click ‘Restore my computer to an earlier time’ and click ‘Next’
• Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
• Click ‘Next’ on the confirmation window to proceed
• Restart your PC after restoration is complete

By restoring the system via the last saved system checkpoint, you can obtain undamaged Windows system registry files that can help resolve the error code.

Method 3 – Manually uninstall and reinstall the device driver

Since Error Code 48 is due to a missing or an out-of-date device driver, uninstalling and then reinstalling the device driver can help solve the error.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual. Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer. DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 48. It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 48 quickly and effectively!

Error Code 0x80070005 – What is it?

Error code 0x80070005 is also known as the “Access Denied” error code because it prevents Windows users from accessing updates on their machines. This error code exists due to a lack of permissions on one’s system files or registry, permissions which are necessary for the updates via Windows Update to complete successfully. Error code 0x80070005 affects multiple versions of the Windows operating system including Windows 8, 8.1, and Windows 10.

Solution

Error Causes

The lack of files or registry permissions which result in the presence of error code 0x80070005 on your device may occur based on several reasons. The most common of these relates to the existence of malware programs on your machine. Malware can disrupt and change system files which are required for the update process to occur. Thus, this error code requires a systematic approach to first find missing or corrupt files, as well as cleaning up malware programs that could be preventing your machine from accessing updates.

Further Information and Manual Repair

Windows 10 users can repair error code 0x80070005 by implementing manual repair procedures. These procedures include the installation of tools like SubInACL.exe which enable users to access information about registry keys and files, thus detecting issues that may be preventing them from completing the update process in Windows Update.

These manual repair methods are listed below with clear instructions that even average Windows users can understand and follow. However, if you attempt the procedures and experience any issues that prevent you from successfully fixing error code 0x80070005, contact a Windows repair technician. Also, consider downloading an automated tool since these tools often help users fix PC performance issues that cause error codes to occur within various versions of the Windows operating system.

Method One: Log on as Administrator to Install Updates

By logging on as an administrator, Windows users may be able to access updates via Windows Update and thereby fix error code 0x80070005 in Windows 10. Follow the steps below to complete this manual repair method.

• Step one: Click the Search bar near the Start button
• Step two: Type User Accounts in Search
• Step three: Select User Accounts
• Step four: Click Manage User Accounts, then type in password if prompted to do so

Once you are logged on as an administrator, go to Settings to access Windows Update. You will be given the option to install the latest updates. Select this option and wait for the process to be completed. If error code 0x80070005 reoccurs, however, you will need to proceed to manual repair method two which requires that you scan for malware.

Method Two: Scan for Malware

This method is very simple. As you scan for malware on your machine, you will be able to detect any malicious programs that may be preventing you from installing updates on your device. This will in turn enable Windows users to clean up their system, fix the error code, and prevent others from occurring.

First, be sure you have a viable antimalware program on your machine. Scan for viruses and other harmful programs using this third-party software. Another option is to run Windows Defender on your machine.

Once you’ve completed the scan and error Code 0x80070005 moved any malware that may be present, attempt to install updates via Windows Update. If the problem causing error code 0x80070005 in Windows 10 is resolved, you will be able to install the updates. However, proceed to the next manual repair method if the error code remains on your device after you have scanned and removed malware programs.

Method Three: Install SubInACL Tool

The SubInACL tool enables Windows users to access security details and other information regarding files and registry permissions. Use this tool to fix files and registry permissions by following the instructions below.

• Step one: Download the SubInACL tool via Microsoft’s official website
• Step two: Run program as administrator
• Step three: Restart machine
• Step four: Go to Settings, Update & security, then Windows Update
• Step five: Reattempt installation of updates

Once you’ve been able to run the SubInACL tool and fix files or registry permissions, your machine should be able to access updates. If error code 0x80070005 reoccurs, however, you may need to contact a Windows repair technician to verify if issues unrelated to permissions are causing the error code to occur.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe. Make use of the options given below to resolve the issues caused by NTOSKRNL.exe. 1] Scan your computer for potential malware There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

• Tap the Ctrl + Shift + Esc to open the Task Manager.
• After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
• Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
• Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

• Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
• Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

• After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.