Logo

How to Fix Windows 10 Error 8024402C

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on.

Common symptoms include:

  • A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

As previously stated, there are five major reasons why error code 8024402C occurs.

  • An erroneous character in the proxy override settings
  • A wrongly configured firewall is preventing the update from taking place.
  • Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
  • Workstations that operate behind a corporate ISA server.
  • A corporate network system that does not have auto proxy enabled.

The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

  1. Access your firewall software.
  2. Specifically, look into the settings associated with your firewall.
  3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.
  • https://*.windowsupdate.microsoft.com
  • http://download.windowsupdate.com
  • http://*.windowsupdate.microsoft.com
  1. If any of these websites are missing from your firewall list, add them to the list.
  2. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

  1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
  2. Open your internet explorer tools window.
  3. Click on internet options.
  4. Choose the connections tab.
  5. Select LAN settings.
  6. Choose the Advanced option.
  7. Delete anything that appears in the exceptions section.
  8. Closeout of internet explorer.
  9. Click on your start button.
  10. Select RUN and type CMD into the field, press ENTER.
  11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
  12. Type the command “net stop wuauserv” and press ENTER.
  13. Finally, type “net start wuauserv” and press ENTER.
  14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

  1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
  2. Retry the Microsoft Windows 10 update.
  3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

  1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
  2. From the control panel, select the firewall client option.
  3. Choose the configure option.
  4. Check the box next to “automatically detect firewall server”.
  5. Select the “update now” button.
  6. Click the OK button.
  7. Restart your Microsoft Windows 10 update.

Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to personalize STEAM with custom skin
steam skinSkinning of applications is not new to PC users, but did you knew you could skin Steam? With skin, you can customize the UI and style of the client to what you want making it more personal and to your liking. First thing is to find the skin that you would like to install. There are a lot of sites where you could find custom made Steam skins but we would recommend steamskins.org The site itself is organized in tabs with different sections, once you click on the tab you will get a list of skins available for chosen section. If you click on the skin you will be taken to skin page detail where you can find what skin is aiming for, its legibility, a record of how the skin has been altered over time, or some mix of these aspects. Note that some skins might have issues like some buttons might be missing from big picture mode but so far none of the skins has any kind of client breaking feature, only functionality one.

Downloading skin

Once you have chosen desired skin and while on the skin details page, scroll to the middle of the page just above the Related Skins sections with two options: Direct Download and External Download. Now usually I would recommend Direct download but in this case, I would advise going with External Download for the simple reason that the External link will send you to the developer's website where there is a higher chance to get the latest updated skin.

Installing it in Steam

Once the skin is downloaded you will first need to create a skin folder inside your Steam installation location. Navigate to your Steam installation folder (default: C:\Program Files (x86)\Steam) and create a new folder inside it. Give new folder name Skins and confirm. Extract the skin zip file in the newly made folder. Once the file is extracted you can delete the ZIP file if you wish. Go to your Steam client and go to Steam>Settings. In settings select Interface on the left bar and on the right part then click the Select the skin you wish Steam to use the drop-down menu and select the skin that you wish to use. Confirm and restart your Steam client

Reverting to old skin

If you found skin unappealing or, unfortunately, has some functions missing you can always choose another skin or revert back to default Steam skin. Default Steam skin is named in the drop-down menu as < default skin >.
Read More
How to Fix UNEXPECTED_KERNEL_MODE_TRAP error
It is a fact that Blue Screen of Death errors can give you a headache for you will have a hard time fixing it as it is one of the most difficult errors you can encounter on your Windows computer. One of these BSOD errors is the UNEXPECTED KERNEL MODE TRAP error. If you receive this kind of error then it means that the operating system was not able to catch a trap or an exception generated by the CPU. This BSOD error has an error code 0x00000007F and indicates that the Intel CPU generated a trap that the kernel failed to catch. One of the most likely causes is hardware failure due to faulty memory. Aside from this cause, you also have to track down other probable causes for this problem like corrupted system files, incompatible drivers or programs, faulty hardware, and even dusty components, and so on. To fix the UNEXPECTED KERNEL MODE TRAP BSOD error, here are some suggestions that might help.

Option 1 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not. Moreover, you can also perform a clean boot to make things easier for you.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 2 – Update your device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 3 – Use the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like UNEXPECTED KERNEL MODE TRAP. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Run the Windows Memory Diagnostic tool

You can use the Memory Diagnostic tool in Windows to check RAM. Before you use this tool, make sure you save all your important work.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “mdsched.exe” in the field and hit Enter to open Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Disable Memory caching in the BIOS

You can also disable memory caching in the BIOS to fix the UNEXPECTED KERNEL MODE TRAP error.
  • Open the BIOS Setup screen.
  • Next, go to Advanced > Cache Memory and then disable it.
  • Tap the F10 key to save the changes made and restart your computer.

Option 6 – Run System File Checker

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.

Option 7 – Clean your hardware components for dust

Cleaning your computer’s hardware components for dust might also help in resolving the UNEXPECTED KERNEL MODE TRAP error. Make sure to use a soft cloth in cleaning the hardware as well as a small blower. Moreover, ensure that you do not damage any parts with moisture or cause harm to any circuits while you’re at it.
Read More
HDMI Port not working properly in a Windows PC
HDMI which stands for High Definition Multimedia Interface is an audio/video interface that can be used to interconnect various multimedia devices. One of the common use for HDMI is when a CPU is connected to a monitor and a projector. Aside from that, it can also be used in connecting Blu-ray players and laptops to televisions as well as monitors. One of the main advantages of using HDMI is that it can transmit both audio and video at high qualities such as 4K using only a single connection. However, you may also experience some issues in using it every now and then and one of them is when you find that after connecting the devices using the HDMI port, the screen appears to be black and there is no audio output. In such cases, there are a variety of hardware malfunctions that could be causing the problem with the HDMI connectivity. Although there a lot of potential causes, there are also potential fixes you can try to fix the problem. Before you troubleshoot the HDMI Port problem, you might want to perform System Restore first as it might help you in fixing the problem. It could be that you’ve made some changes in some of the settings in your computer that triggered the problem. Thus, you can try run System Restore to undo them, refer to these steps:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.
If the problem still persists after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

You might also want to run the Video Playback troubleshooter. To do so, refer to these steps:
  • First, open the Windows settings app.
  • Then navigate to Update & Security > Troubleshoot.
  • From there, scroll down until you see the Video Playback section and click on it.
  • After that, you’ll see the Run the troubleshooter button, click on it to run the Video Playback troubleshooter, and follow the next on-screen instructions.
On other hand, you can also run the Hardware and Device troubleshooter if the Video Playback troubleshooter wasn’t able to fix the problem. You can run it from the same page that you run the Video Playback troubleshooter.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

To fix the problem with the HDMI port, you can either roll back, update or disable them depending on your preference in order to resolve the problem.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters. Note that the rollback option is only available if the update was recent. So if it isn’t there, just click on the Update Driver option.
  • From there, Windows will automatically check for problems and update the Graphics card drivers.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to reset the Monitor

You could also try resetting the monitor or television using its hardware keys and see if it can resolve the problem. You can just refer to your TV or monitor’s guide for more information on how to reset them.

Option 5 – Try some miscellaneous fixes

Apart from the four given options above, you can also check out some miscellaneous fixes to fix the HDMI connectivity issue and here they are:
  • You can try to plug out the HDMI cord/cable from both source and destination and then plug it back in after a couple of minutes.
  • You can also check if the HDMI cable you are using is still in working condition.
  • You can also try to change the source and the destination of the video and see if either one of them is in a non-workable state.
  • Try checking if your settings are how they should be as intended in the “Project my screen” option by tapping the Win + P key combination on your keyboard.
Read More
Enable or Disable Windows 10 Boot Log
Booting the Windows computer system includes loading it from the various boot devices such as drivers, network as well as USB drives when the computer is turned on. The instant the startup sequence is done loading the operating system the system hardware will be ready to perform some complex operations – in this process, the Boot Log in Windows 10 is a record that maintains the list of success or failure of many pieces of Windows 10 system during the booting process. In other words, the Boot Log is the one that keeps a record of all that has happened while loading from the computer storage system to the memory during the boot process. It is available for several devices like network, hardware devices, and the operating system which assist in detecting issues during the boot process and other issues with regards to troubleshooting. Through Boot Log, you’ll know which drivers were unloaded and loaded from the start of the system during the boot process. You have the option to either disable or enable this feature on your Windows 10 PC. Named as “ntbtlog.txt”, the log file lists all the successfully loaded processes and the unsuccessful ones during the boot process. It is saved to the drive C:Windowsntbtlog.txt. As mentioned, you can enable or disable this feature in two ways – the first one is by using the System Configuration or MSConfig while the second one is using the Command Prompt. In this post, we’ll show you how you can enable or disable Boot Log in Windows 10 either way.

Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
  • Then click on OK to save the changes made.
  • Next, click on the Restart button in the prompt window to get started with the Boot Log process.
  • After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.
Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below. Disable Boot Log:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
  • Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:
  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • After opening Command Prompt, type in “bcdedit” and tap Enter.
Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.
  • To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
  • Next, type in the following command with the operating system identifier to enable the boot log.
bcdedit /set {identifier} bootlog Yes
Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance: In this example, the identifier was replaced with the actual operating system identifier as current.
bcdedit /set {current} bootlog Yes
  • Afterward, restart the system to start the Boot log process.
  • After the restart, go to C:Windowsntbtlog.txt to open the boot log.
Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do. Disable Boot Log:
  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.
bcdedit/ set {identifier} bootlog No
Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance: In this example, the {identifier} was replaced with the actual operating system identifier as {current}.
bcdedit /set {current} bootlog No
  • Now close the Command Prompt.
Read More
Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
Read More
Razer unveils their first internal PC hardware
razer pc hardware componentsRazer is a well-known brand among PC gamers and users, it started as a peripheral manufacturer focused on keyboards and mouse but after years passed Razer expanded its inventory offerings. It soon started offering headphones and lately has branched into wider product lines like gaming chairs and protection masks. It is not a big surprise that Razer is expanding into other branches of the PC industry. This time, however, it has revealed not one but three new hardware for your PC. Case fans, all in one liquid cooler and power supply. There are not many details about the products themselves but one thing is one hundred percent confirmed, they come with Razer Chroma, all of them, even the fans.

Katana Chroma ATX PSU

razer power supplyMost interesting for me personally is Razers Katana, the power supply unit. It is a modular power supply ranging from 750W to 1200W with the additional option of Titanium rated one with an impressive 1600W of power. Power supply will start shipping in early 2022 and at the time of writing this article no price range has been released.

Razer Hanbo AIO

razer water coolingHanbo liquid cooler will feature an optimized intake design so it can ensure greater heat transfer and fluid dynamic for improved reliability and silent operation. Radiator comes in 240mm size with two fans and a larger one of 360mm with three fans. The pump will be able to rotate in any direction of full 360 degrees so it can fit in any case. Hanbo will be released in November this year but no pricing has been released so far.

Razer Kunai Chroma case fans

razer case fansKunai fans will boast high static pressure performance with lowered noise. They will go as far as 2200rpm for the 120mm version where the 140mm version will go up to 1600rpm. They will come with addressable LEDs and up to eight fans will be able to be connected to Razer’s PWM fan controller that will come with a magnet at the back for easy attachment to any steel part of PC casing. PWM will use Razer’s Synapse software to customize pulse width modulation in order to improve airflow and noise. PWM will be priced at $49.99 in the Razer Store and it is available for preorder. Fans are priced at $44.99 for one 120mm or $129.99 for a three-pack of 120mm. One 140mm will go for $49.99 and a three-pack will be $129.99.
Read More
Windows 11 android apps update

One of the selling points of Windows 11 was the ability to run Android apps natively in it without the need for any third-party software. It is not a big surprise that even after its release Microsoft is evolving and expanding Windows 11 and its features.

Windows 11 Android apps

Microsoft is now rolling out an update for the Windows Subsystem for Android on the Dev Channel of the Windows Insiders program. The new version upgrades the core operating system from Android 11 to Android 12.1 (also known as Android 12L), which means the new system and app features in Android 12 and 12.1 are now available on Windows for the first time. However, not the new features in those updates apply to the modified version that runs on top of Windows. For example, one of the main improvements in 12.1 was a dual-pane notification panel for larger screens, but Android app notifications on Windows just show up in the Windows notification panel.

The upgrade also improves how Android apps integrate into Windows. The Windows taskbar will now show which Android apps are currently using the microphone, location, and other system services — similar to many native Windows applications. Toasts messages (the small popups that some apps use for temporary messages) are now displayed as Windows notifications, and the titlebar on Android apps will use the current activity name for the title.

Full changelog

  • Windows Subsystem for Android updated to Android 12.1
  • Advanced networking on by default for newer x64 Windows builds
  • Updated Windows Subsystem for Android Settings app: redesigned UX and diagnostics data viewer added
  • Simpleperf CPU profiler recording now works with Windows Subsystem for Android
  • Windows taskbar now shows which Android apps are using microphone and location
  • Improvements to Android app notifications appearing as Windows notifications
  • Reduced flicker when apps are restored from minimized state
  • Apps are not restarted when devices come out of connected standby on recent Windows builds
  • New video hardware decoding (VP8 and VP9)
  • Fixes for on-screen keyboard in apps
  • Fixes for full-screen Android apps and auto-hidden Windows taskbar
  • Windows Subsystem for Android updated with Chromium WebView 100
  • Added support for Android NetworkLocationProvider in addition to GpsLocationProvider
  • Improved general stability, performance, and reliability

The new update is limited to Windows Insiders for now, but once Microsoft fixes all the bugs, it should start rolling out to everyone on Windows 11 that has the Android Subsystem enabled.

Read More
Logitech G Cloud gaming handheld

Logitech announced the Logitech G CLOUD gaming handheld, somewhat of a STEAM Deck competitor. Somewhat, because the reason is that not like Deck this device is not packing huge power in order to run locally PC games, instead it is made with one goal in mind to connect to Cloud gaming and let you play games in that way.

Logitech G cloud gaming handheld

The device is packed with a 7-inch display featuring 1080p resolution in a 16:9 ratio with a refresh rate of 60Hz, an analog thumbstick, a D-pad, 4 action buttons, and triggers. Inside the device beats Snapdragon 720G (CPU used in most Android phones), 4GB of LPDDR4X RAM & 64GB of internal storage. As seen hardware is way less impressive than one that is packed inside the STEAM deck but as stated this handheld is not meant to run natively PC games so this hardware will suffice for its purpose.

Logitech has partnered with both Nvidia and Microsoft to add GeForce now and Xbox Cloud Gaming access to its device. If you have an account on either one of these services you can fully use them on the Logitech G Cloud gaming handheld. You can also play some Android games via the Google play store but the main goal is Cloud gaming.

The price of 350$ USD is not very impressive since STEAM Deck which is a way more capable device is running for 400$ USD, for the difference of only 50$ USD Deck has an advantage, and the price itself is a hard point for selling and if we place into this mix som retro handhelds that go as low as 100$ USD Logitech is in an awkward position. Note that Nintendo Switch is 300$ USD.

Read More
A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Fixing Error 0x80070057 in Windows 10
Whether you’re using Windows Update or upgrading or installing on your Windows 10 computer, you can’t really tell if things will go smoothly as there are times when you might encounter some issues that prevent you from completing the update or upgrade or the installation. One of the errors you can encounter is error 0x80070057. Usually, when you receive this error, it means that one or more arguments are not valid. You can encounter this error in the following cases:
  • Windows Update, Upgrade, or Installation
  • Windows Backup, The parameter is incorrect
  • Partitioning a Disk
  • System Image Restore error 0x80070057
  • Downloading Windows Store apps
Keep in mind that the troubleshooting steps you need to take will depend on the scenarios you are in. Thus, you need to go over each one of the troubleshooting options given below and make sure to carefully follow each one of them but before you proceed, you have to create a System Restore Point first.

Option 1 – Run the Windows Update Troubleshooter

The first thing you can do to fix error 0x80070057 is by running the Windows Update Troubleshooter. It is a built-in tool in Windows that helps users resolve any issues with Windows Update. All you need to do to run it is go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 2 – Use the Registry Editor

If you get the error 0x80070057 during Windows Backup, then you need to make some modifications to the Windows Registry. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem
  • Then create a new DWORD value and input “CopyFileBufferedSynchronousIo” as its name and put “1” as its value.
  • Close the Registry Editor and restart your computer then check if the error is fixed or not.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 5 – Reset Windows Store Cache

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.

Option 6 – Run SFC scan

Running the SFC scan or System File Checker might also help in fixing error 0x80070057.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status