Logo

How to Fix Windows Update Error 0x80070103

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Restoro box imageFurther Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

  • Visit the Microsoft Update Website
  • After the "scan for updates" is complete, click the Welcome or Custom page.
  • Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
  • For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
  • Hit the "Review and install updates" button.
  • Confirm that the second update for the graphics card is not present, then move on the installing the updates.
  • Click on the start button, go to All Programs, and then click on Windows Update.
  • Hit the "Check for updates" tab.
  • After the "scan for updates" is over, click the"Optional updates" link.
  • In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
  • Hit the OK button.
  • To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
  • For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
  • After the scan is complete, click the"Optional updates are available" link.
  • Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
  • If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.

Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it.

However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Guide to Fixing Error 0x80070652 Windows 10

Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Restoro box imageError Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

  • Step one: Type Windows Update in the Search box near Start Menu
  • Step two: Select Windows Update settings
  • Step three: Select Update history
  • Step four: Review updates from the most recent to least recent to see which updates have failed
  • Step five: Click failed updates for more details and troubleshoot accordingly.

Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

Another option available to users is simply downloading updates manually by visiting the official Microsoft website, specifically the Windows section which provides downloads. To successfully complete this process, ensure you look for stand-alone packages of these downloads available on the website. You will need to know the Microsoft Knowledge Base (KB) article number related to the specific update(s) which failed.

Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

One of the best options for Windows 10 users facing certain PC problems is to apply System Restore. This allows them to reset their machine for a period of time in which the problem was not present. This is known as the restore point. To apply this manual repair method, follow the steps below.

  • Step one: In the search box beside the Start Menu, type System Restore
  • Step two: Select Create a restore point
  • Step three: Select the System Protection tab then Configure or Create
  • Step four: Provide details regarding a system restore point of your choice
  • Step five: Select Create, then OK.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
Fix error 0x00000709 when connecting a Printer
One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • When a UAC or User Account Control prompt appears, click Yes.
  • Once you’ve opened the Registry Editor, go to the following key location:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on the file named “Device on the right side pane under the Windows folder.
  • Now add the name of your printer in the Value Data field as you can see below and then click the OK button.
Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.
  • After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
  • Now right click on the Windows folder located on the left pane and click on Permission.
  • Select Restricted under the Group or user names section.
  • Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
  • After that click the Apply button and then OK to save the changes made.
  • Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
  • Now restart your computer to successfully apply the changes made.
  • After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
Read More
Automatically backup files & folders
If you are a person which spends a lot of time in front of the computer doing work, then you are aware of the importance of having a proper backup of your archive so if anything bad happens you will lose almost none of the work. We can never tell when we might experience HDD failures or when we might be a victim of cyber attacks, natural disasters,s and other unpredictable circumstances where we could lose all of our data in a matter of minutes. Having a backup of our data is very important but sometimes we are too busy or not around and we miss that data backup we wanted to do, and if in this case disaster strikes we are out of luck and data is lost. To avoid such circumstances, you can set up automatic Windows Backups at a scheduled time. This way it will help to have the loss of important files and documents from unexpected hazards. in order to create automatic backups of your files, you have several options, and below we will explore each one in hopes that you will find one that best suits your needs.
  1. Create automatic file backup with OneDrive

    This is probably the best way to do it because each time when you sign in OneDrive files get backed up right away, files are stored in the cloud and can be accessed on any device via a Microsoft account. To get started, open the Settings app first. Click on the Update & Security category Select the Backup tab from the left pane. Move to the right page and click on the Back up files button that is available under Back up files to OneDrive. Select the folders you want to backup in the cloud, and remove those ones you don’t want to backup. On the next page, click the Start backup button to start the procedure.
  2. Create a backup using File History

    File History is an inbuilt feature that allows users to create automatic file backup on Windows 10. File History allows the users to back up their files in an external or cloud drive at different intervals of time. To create automatic file backup using File History: Press the ⊞ WINDOWS + I to open the Settings app. Click on the Update & Security category and then select the Backup tab from the left pane. Under the Back up using File History section, click on Add a drive button. Now choose the drive to store the backup files. Windows will use this drive for File History. Then turn on the toggle button under Automatically back up my files. This will back up your data to the drive automatically whenever you connect it to the system. Below the toggle button, click on the “More options” link to set how frequently File History will back up. Use the Keep my backups drop-down menu to get the option to configure the time for how long you want to keep your backups. By default, it will keep your backups forever. Under the section Back up these folders, tap on the Add a folder button in order to add one more folder to the backup. Then click on the Add a folder button, under Exclude these folders. This will exclude the files that you don’t want to back up. You can stop the drive from storing backup files to change the backup storage location. To do this, click the Stop using drive option under the Back up to a different drive category.
  3. Backup using Windows backup & restore tool

    Open Control Panel Click on the System and Security option Scroll down and select the Backup and Restore (Windows 7) button Next click on the Set up backup button, available under the Back up or restore your files section Under the Save backup on section, select the Backup Destination where you want your backup files to get stored On the “Set up backup” page, Windows will ask you to choose the way to backup, check Let me choose checkbox, and then hit the Next button Under the section Computer, select the files and folders you want to backup. Then uncheck the box next to the Include a system image of drives option, and then hit the Next button Now click on the Change schedule link. Set the time and check the box beside Run backup on a schedule button Click OK then select the Save settings and run backup option
Read More
New Windows 11 update 22000.65
The first major update for Windows 11, 22000.65 has brought some bug fixes and some new features. The previous update was just a bunch of small fixes but this time Microsoft has brought much more with this one.

Windows 11 updateBug and security fixes:

  • Patch for the PrintNightmare vulnerability.
  • Taskbar icons not displaying after you rotate the screen back and forth.
  • Date and time not following format settings.
  • Contrast issues with File Explorer title bar
  • Search dropping the first keystroke when you press the Windows key and type
  • Blurry windows in ALT + Tab

Besides bug and security fixed newest update has also brought us some functional changes:

  • The start menu can no longer be moved from center
  • A search box appears at the top of the Start menu.
  • Taskbar appears on secondary monitors.
  • The refresh option appears on the jump list when you right-click the desktop. It was on the "Show more options" list before.
  • New look for certain dialog boxes such as "battery low" or "display change"
  • New snap layouts for portrait mode screens.
  • Option to troubleshoot sound problems when you right-click the volume icon.
  • Power mode settings on Power & battery settings menu.
  • Right-clicking .ps1 files offers a "Run with PowerShell" option.
  • New GIFs in the emoji panel in China
Honestly, I really like a search box on top of the start menu but really dislike the option to move it to left, I am sure that there are a lot of users who would feel more like at home if they could still move and set Windows to function and work how they want. It is very strange to me that Windows 10 was made to be so user-focused and been able to be user specific and Windows 1 takes most of these things away. I am not sure why Microsoft is going this way but I cannot really see how moving the taskbar on left is a programming issue or why it is wrong for example.
Read More
Fix Origin Not Loading in Windows 10
Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.
  1. Delete the cache

    Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC
  2. Clear the temporary files

    Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system
  3. Try Windows built-in tools to check compatibility

    Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions
  4. Update Origin

    Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.
  5. Add origin as an exception to antivirus and firewall

    Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.
  6. Reinstall Origin

    If everything else fails, reinstall the Origin client
Read More
How to Set up and Use a Ram Drive in Windows
RAM drive is basically a hard drive made of your RAM memory. Altho this kind of drive can not and is not available to save any data when the computer is shut down its advantage is lightning fast speed since the application is installed in RAM itself, it is loading from there and executing from there. Creating this kind of drive which will use your RAM memory, well part of it can not be done natively in Windows, you will need some kind of application for this task. Luckily there is a free open source application for this kind of task. ImDisk, you can download the application here. ImDisk Toolkit is an application for managing virtual drives. It also includes a utility that allows the creation of RAM drives. Download the application and install it, make sure that you select all components on the installation selection screen. After installation is finished double click on icon labeled RamDisk Configuration. Once the application is running adjust the disk size in the box at the top of the window for your RAM drive. Click “OK” at the bottom of the window. This will create your RAM drive, which is just a virtual disk that’s assigned to your computer’s RAM. The process happens transparently, so there’s nothing you need to do. If you get a warning about shutdown settings, click on the “Shutdown Settings” button. Then unlock the settings pane with your administrator password. Finally, uncheck the checkbox next to “Turn on fast startup (recommended)” and click “Save Changes” at the bottom of the window. Your RAM drive is now ready for use. Fast Startup speeds up the process of turning on your computer by saving a system state between completely off and hibernation to your hard drive. This happens when the computer writes the contents of your RAM to a stable hard drive. As you may guess, this could mess with your RAM drive’s ability to preserve and track its data. With Fast Startup off, boots may take slightly longer, but it’s doubtful that you’ll notice much. Disabling a fast startup will satisfy the warning window, but let’s consider why. This will also allow ImDisk to save your RAM drive’s data to an image file when you shut down your computer. If you don’t, the contents of your RAM drive will be erased completely every time, with no saved image storage. It would also disable the RAM drive’s ability to load the previous content. Basically, the drive would act much more like RAM and much less like a disk. Depending on your use case, that may be disappointing or unusable. You can access and use it just like any normal hard drive. It shows up in Windows’s file explorer just like any other drive. However, a Ram drive is exponentially faster than traditional types of storage. And we mean exponentially. Whereas an SSD might offer 300 to 500 MB when reading from the disk, a RAM drive can offer more than 5000 MB, even on mediocre memory sticks.
Read More
Computer makes a beeping noise when you turn it on
Recently, a few users reported that they were unable to turn on their computers for some reason and at the same time their computers Computer makes a beeping noise couple of times or continuously whenever they try to turn them on. The sounds the computers are making can be quite annoying and it also signifies that there is something wrong with them. The problem might have something to do with the hardware inside of the computer system rather than Windows 10 itself. As you know, a computer is designed to deliver audible error sounds every time some part of the hardware is not properly working. For instance, if you hear a single beep, this indicates that your GPU is having some issues and if you’re hearing two beeps, it indicates that your RAM is not working properly, whereas three beeps that repeat after a pause when you turn on your computer means that there is something wrong with the system memory. On the other hand, if your computer is beeping continuously, this means that the problem lies with the processor. To fix this issue, here are some suggestions that might help but before you proceed, make sure that you know how to manage your computer’s hardware, if not, better have some expert do it for you.

Option 1 – Try checking the RAM

One of the basic things you can do in this kind of case is to check the RAM. Prepare some screwdrivers and dig into your PC and then look for the RAM slots and ensure that they are attached firmly. There are times when moving around your computer daily can cause certain components in your computer to become loose. Worst case scenario is that the RAM might be broken so really have to replace it.

Option 2 – Try checking the graphics card

After digging into your computer, check the graphics card and give it some good cleaning. As you know, you have to remove certain components like the graphics card regularly and clean them to help increase their lifespan and avoid errors in a startup. And if it turns out that the graphics card is broken, you have to replace it with a new one to fix the problem.

Option 3 – Try checking the processor

The processor is the brain of every computer so if it ends up not working, everything else is useless. Thus, you need to check it to see if it’s firmly attached and see if it needs some cleaning of dust and other debris. After that, try turning on your computer again. If it doesn’t work, then you might have to take your system to a technician to resolve the problem for you.
Read More
3 ways to bypass TPM and install W11 anywhere
TPM 2.0 requirement for Windows 11 has produced a lot of discussions since it was announced. A lot of somewhat older hardware seems to be left behind with this decision from Microsoft. So naturally, when something like this is announced, especially when it is stated it is the must-have thing, people find a way to break it and to prove it is not the case. In that spirit, I am proud to present you with not one but three-way you can install Windows 11 on hardware that does not has TPM 2.0. Please note that by bypassing this you will not be able to use some Windows 11 features tied to modules like Device encryption, vTPM in Hyper-V, and all TPM-related services. I will cover methods from the most simple and straightforward ones to the more complicated using registry editor.

Windows 11 TPM installationBypass TPM with changing installation media

For this method to work you will need both Windows 10 ISO and Windows 11 ISO since it will require some file copying between them. You will also need Rufus or another tool to make a new installation media once files are copied All you have to do in this method is to go into your Windows 10 ISO and delete the install.esd, then just copy install.wim from Windows 11 installation media into the same place, and you are done. Make install ISO with Rufus and install Windows 11.

Change DLL on installation media method

For this method, you will need everything like in the previous one and the process is almost the same, but this time instead of migrating the whole installation file, we will just replace the appraiserres.dll file. Copy appraiserres.dll file from your Windows 10 installation media over the same file on Windows 11 installation and you are good to go.

Bypassing TPM via registry editor

If for some reason previous easy solutions have not worked for you do not lose hope just yet, there is one more way you can bypass TPM. In this given method you will not need Windows 10 installation media but the process is a little more complicated than previous ones.
  1. Create Windows 11 media installation
  2. Start the installation process
  3. Click the Next button.
  4. Select region, language, and time when asked. You can change these settings later.
  5. Click the Install now button.
  6. If your device was already activated, click the I don’t have a product key option to continue.
  7. Click the Next button. Select the edition of Windows. When you’re installing the OS on an existing device, Windows won’t activate if you select the incorrect edition.
  8. Click the Next button.
  9. Select the I accept the license terms option and click next.
  10. Select Custom: Install Windows only (Advanced)
  11. During the Windows installation screen, now you will see a message stating that the PC can’t run Windows 11 if you do not have TPM 2.0
  12. On this screen, press SHIFT + F10 to open Command Prompt window.
  13. Launch the registry editor, type regedit.exe in Command Prompt, and press ENTER
  14. Create a new key “LabConfig” by right-clicking on the Setup key and select New > Key under HKEY_LOCAL_MACHINE\SYSTEM\Setup.
  15. Type LabConfig and press ENTER.
  16. Right-click on the LabConfig key.
  17. Select New > DWORD (32-bit) value.
  18. Create two values: BypassTPMCheck and BypassSecureBootCheck.
  19. Set their DWORD32 value to 1.
  20. Press ENTER.
  21. Close the Registry Editor.
  22. Type exit in the Command Prompt and press ENTER or close its window.
  23. Press the back button in the Windows installation setup if it still says “This PC can’t run Windows 11”.
  24. Accept the terms & conditions.
  25. Select Custom: Install Windows only (Advanced) option and configure the partition with the current installation.
  26. Click the Next button.
  27. Finish Windows 11 installation
Read More
Microsoft bans Windows from Russia

Microsoft has cut out Russia from downloading ISO files for Windows 10 and Windows 11 as well as installation tools without any explanation or reason behind this.

microsoft

If you connect via VPN to a Russian server and try to download either ISO files or installation tools you will be greeted with the error 404 and an explanation of File or Directory not found or There was a problem with your request.

At this time you can still download Windows 11 Media creation tool but once you run it will throw a 0x80072F8F-0x20000 error with text: For some unknown reason, this tool failed to run on your computer.

People in Russia can still download files if they connect via VPN and go to a server located outside Russia.

Microsoft has not published any explanation why is this happening, it might be technical difficulty or it could be on purpose.

Other histories of Microsoft vs Russia

Since the beginning of the Russian military operation in Ukraine Microsoft has been putting restrictions on Russia starting with a suspension of all sales in March, next month in April Microsoft started suspending developer's accounts on GitHub linked to sanctioned companies and the suspension was even if the developer is not working for a given company or left it.

At the beginning of this month, Microsft laid off 400 employees inside Russia as they began scaling back operations in the country but has also stated that they would continue to provide services to all contractors and customers inside Russia so this sudden blocking of downloads is unexpected and it goes against their statement.

Read More
Blizzard caught destroying evidence
Blizzard employeesCalifornia's Department of Fair Employment & Housing has widened its anti-discrimination lawsuit against Activision Blizzard and claims the publisher has been shredding vital documents relevant to the ongoing investigation. A recent report from Kotaku described the department as offering poorly paid, highly insecure positions, with a culture of hostility towards LGBTQ+ testers. The DFEH's rewording of "employees" to "workers" now hopes to take these contractors' experiences into account. "As a contract employee, I feel there's a lot of pressure to excel, impress, and move through the ranks as fast as you can before your contract ends and you're forced to go 3 months without income or find another job," Axios reports one worker saying. "I take pride in what I do, but it feels like it's never enough." Activision's contentious hiring of union-busting third-party law firm WilmerHale "directly interferes" with its own investigation, it says. By going to WilmerHale, Activision appears to be claiming that all work related to the investigation is privileged and can't be shared with DFEH. The suit also claims that Activision HR shredded documents related to "investigations and complaints", against its legal obligation to retain them during the investigation. The relevant parts of the updated lawsuit were shared by Axios reporters Stephen Totilo and Megan Farokhmanesh, the former also noting that the DFEH "fixed their misspelling of Bill Cosby's name". "DFEH is also informed and aware that documents and records have not been maintained as required by law or by the DFEH's Document Retention Notice," the complaint reads, "including but not limited to documents related to investigations and complaints were shredded by human resource personnel and emails are deleted thirty days after an employees separation."

Speculation and answer from Activision Blizzard

Blizzard employee Jessica Gonzalez suspects that the costs of fines associated with destroying these documents may have been an easier blow for Blizzard to take than any penalties drawn from their existence in helping the lawsuit go through. In an email to Kotaku, Activision denied the shredding allegations and issued a statement outlining steps it had taken to improve company culture—including the ousting of high-level executives like Blizzard president J. Allen Brack. The full statement reads: "Throughout our engagement with the DFEH, we have complied with every proper request in support of its review even as we had been implementing reforms to ensure our workplaces are welcoming and safe for every employee. Those changes continue today, and include:
  •     Several high-level personnel changes
  •     Revamped hiring and recruiting practices requiring diverse interview panels
  •     Greater transparency on pay equity
  •     Expanded and improved training and investigative capabilities for human resource and compliance staff
  •     Created investigation teams outside of business units to support greater independence
  •     Restructured divisions to support greater accountability
  •     Enhanced review processes to include evaluation of managers by employees
  •     Clear boundaries on workplace behavior with a zero-tolerance approach to harassment and other actions that diminish or marginalize.
"We strive to be a company that recognizes and celebrates the diverse talents and perspectives that lead to the creation of great, globally appealing entertainment. We have provided the DFEH with clear evidence that we do not have gender pay or promotion disparities. Our senior leadership is increasingly diverse, with a growing number of women in key leadership roles across the company. "We share DFEH’s goal of a safe, inclusive workplace that rewards employees equitably and is committed to setting an example that others can follow."

California and RIOT

Beyond Activision Blizzard, California's DFEH has also probed into League of Legends creator Riot Games, accusing the studio of dragging its heels over sexual harassment allegations dating back to 2019. Riot denied the allegations, telling us that it "will never retaliate against anyone for talking to any government agency".
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status