Guide to Quick Fix Error 0x0000007B,0xF78524

0X0000007B (0xF78d2524) - What is it?

If you are a laptop or a notebook user and you are trying to install Windows XP on it, you might come across 0x0000007B (0xF78524) error message. This error is a popular blue screen of death error and very similar to the error 0x0000007B.

Solution

Restoro box imageError Causes

The common causes of 0x0000007B (0xF78524) error code on your laptop might be:

  • File Corruption
  • Device Configuration Issues
  • Adware/spyware invasion
  • Incomplete Installations
  • Problem with your computer’s hard drive controller

Further Information and Manual Repair

Many people panic when they experience 0x0000007B (0xF78524) error on their laptops and notebooks simply because it is a blue screen of death error. The BSoD has this whole persona of being deadly computer errors that can almost cripple systems.

If you have also experienced this error on your laptop, remain calm and follow the solutions given below to ensure you fix the error quickly without any hassle.

Here are various ways to fix and resolve the BSOD error code 0x0000007B (0xF78524):

  1. Whether you have Lenovo IdeaPad Y550 or Dell Latitude E4300 or any other laptop for that matter, if device driver configuration is the cause of the error 0x0000007B (0xF78524), then all you need to do is start up your laptop and press F2 to enter BIOS. Now expand the ‘Drives’ section. After doing so, go to ‘SATA Operation’. SATA is the abbreviation for Serial Advanced Technology Attachment which enables mass storage devices like hard drives and optical drives to communicate with the motherboard by using a high-speed serial cable. For successful communication between devices, you need to configure SATA controller mode. Once you go to the ‘SATA Operation’ mode, change this from RAID AHCI to RAID ATA. Save changes and exit BIOS. This helps resolve the error 0x0000007B (0xF78524) in no time.
  2. Another way to fix this error is to download and install the 0x0000007B (0xF78524) repair tool. Once this tool is installed on your laptop, click the scan button. Once the scan is complete, you will see a list of errors; click the ‘Repair’ button to fix the errors found and then restart.
  3. The 0x0000007B (0xF78524) error may also occur due to the boot volume corruption. In such an event, it is advisable to run chkdsk command on the hard drive. This is recovery console command is used to check the hard drive, repair and recover data on the drive successfully.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix terminated lsass.exe in Windows
The Local Security Authority Subsystem Service or LSASS.exe is a process in the Windows operating system that is valuable as it enforces the security policy on the computer. Every time you log in to the Windows Server, the LSASS.exe is the one that handles the password changes and creates the access tokens while updating the security log. However, it is also frequently targeted by malware and is often imitated. The original location of this file is at “C:/Windows/System32” so if you open the Task Manager and notice that a process with a similar name has a different location then it is definitely a threat and is exploiting the security of your computer. To resolve issues related to LSASS.exe, here are some fixes that could help.

Option 1 – Use the Performance Monitor’s Active Directory Data Collector

Note that this option will only work on the recent Windows server versions. Refer to the steps below to use the Performance Monitor’s Active Directory Data Collector set on your computer.
  • Tap the WINKEY + R button to open the Run dialog box.
  • Then type “Perfmon.msc” in the field and hit Enter to open the Performance Monitor and from there open the Server Manager.
  • Next, navigate to Diagnostics > Reliability and Performance > Data Collector Sets > System from the left side of the navigation bar.
  • Then right-click on “Active Directory Diagnostics” and select Start from the context menu. This will take about 5 minutes or 300 seconds depending on the performance capabilities of your hardware to gather the data required and then take some more time to compile a report from the gathered data. Note that these timings are dependent on one another.
  • After the report is compiled, you can find it under Diagnostics > Reliability and Performance > Reports > System > Active Directory Diagnostics. The report will contain all the information as well as conclusions. However, it does not mean that it will also contain the exact cause of the problem with LSASS.exe. Nevertheless, it should help you in fixing the problem.

Option 2 – Try to run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the LSASS.exe file is having some issues. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Now restart your computer and see if the problem is fixed or not.

Option 3 – Put your computer in a Clean Boot State

If none of the options given above helped, you can try putting your computer in a Clean Boot State as this can help you in finding any incompatible programs that’s causing the problem.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.
Read More
Change Windows 10 Lock Screen Background
Hello everyone, I hope you are all doing well. Today we will be changing the Windows Lock Screen background. Changing the lock screen background is a very easy task and it can be done in a very short time. So let's jump right into it. The first thing you need to do is to press the Windows start button on the bottom left and then press settings. Windows 10 Star menu with marked settings iconOnce the settings screen appears, choose and click on Personalization. Windows 10 settings menu with marked Personalization groupInside personalization, click on the Lock Screen tab. Windows settings lock screenOn the right screen, under the picture, you will find Windows spotlight, click on it to bring a drop-down menu up. lock screen drop down menuYour choice is presented as a single picture for background or slideshow, a series of pictures that are going to be looped in a given time interval. If you would like just a single picture for your background, choose that and click on it. lock screen browse for picturesOnce you are in choose picture dialog, click on the browse button and navigate to the picture on your storage which you would like to have as a background. If however, you fancy slideshow as your lock screen background, click on the background drop-down menu and choose the slideshow. Next, click on add a folder and navigate to a folder where you have pictures that you would like to have as a slideshow for your Windows lock screen. lock screen add a folder option
Read More
How to place different wallpapers on 2 screens
Two monitor systems are not such a rarity like they were just a couple of years ago. More and more people are finding out the benefits of having 2 screens instead of one no matter if you play games or do serious work. So how technology has moved forward and new norms so have Windows and we can now set different wallpapers to different screens very easy, a task which was very difficult in the past.
  1. Go to the Personalization option in the Control Panel.
  2. Right-click on your home screen and select the Personalize option from the menu.
  3. In the new window, you can browse for images you wish to set as wallpaper on both of your monitors. This way, the images would be preloaded in the “Choose your picture” option.
  4. Right-click on the image. Doing this will open a new menu that will allow you to set wallpapers for each screen. There is also another option called “Choose a fit” which gives you the option to select the fit of the wallpaper.
  5. Choose one wallpaper for “monitor 1” and a different wallpaper for “monitor 2.” You will now see your dual-screen setup customized with two different wallpapers.
Read More
Fix Device not migrated on Windows 10
Hello everyone, in today's tips and tricks we will focus on providing you with various solutions on how to solve the Device not migrated error that appears after the Windows update has been performed. Sometimes sadly updates to our operating systems can introduce us to various issues that look scary but in reality, they are solvable and not so scary at all. After all who would not find this message concerning, especially when it happens in the middle of work. device error messageThe first thing that would pop into my mind is that I have lost tons of work and that something in my hardware has gone very wrong and it is dead. Luckily that is not the case and this error means that due to Windows update drivers were not properly transferred due to some compatibility issues, maybe it was a corrupt update file, etc. Of course, the reason could be hardware malfunction as well, but if everything was working fine before the update, it is a software issue, and I must say it is a common one and fixable. Please keep reading this guide in order to fix the Device not migrated error.
  1. Update the Driver

    You should always try this first, if the device is not recognizable, try updating its driver and see if the problem vanishes. In order to update the driver, we will need first to locate which device has not been migrated properly, we will do this with help of a search engine on the internet like google for example. So open your browser of choice, go to a search engine (google for example) and type in the search box first line from your error message, yes, that scary one. You will be given which device has malfunctioned and was not migrated properly, now we will locate the device and update its drivers. To do this press WINDOWS + X on your keyboard to bring up Windows secret menu and choose device manager. keyboard with windows and x marked Find device inside device manager, right-click on it, and choose properties. Go to the events tab and make sure that the device has migration issues. device not migrates status You have now 3 options for updating the driver, you can do it manually, automatically, or with the driver installer. We will cover all 3 options so you choose which one best suits you. OPTION 1: Manually. Close the Properties tab, go to the device manufacturer website and download the latest driver, if there are no drivers there, the only executable installer for the device skip this step and try the other 2. After you have downloaded the driver package from the website, right-click on the device and choose update driver. device update driver Now navigate to the folder where you have downloaded your driver package and update the driver. Reboot your system. OPTION 2: Automatic update. Close the Properties tab, right-click on the device and choose to uninstall. device manager uninstall device Once the device is uninstalled, restart your system, and Windows will automatically search and install the latest driver for the device. OPTION 3: Via driver installer. If you have downloaded .EXE or executable driver installer from device manufacturers web site try installing it, if the installation fails, try using compatibility mode for the installer. Navigate where the installer is located, right-click on it, and choose properties. Go to compatibility TAB and try installing it with administrator privileges in Windows 8 mode. device run compatibility troubleshooterReboot your system after this step. This should solve the issues, however, if the issue still persists, follow the next steps.
  2. Verify the Corrupted System Files

    Press WINDOWS + X on the keyboard to open the hidden system menu and choose Command prompt (administrator) keyboard with windows and x marked In the command prompt type in: sfc /scannow and press ENTER. command prompt SFC scan The scanning process and repair of files will take around 15 min. Leave it to finish completely, do not restart, work on the computer or shut it down while the process is active, and only after it is finished reboot your system.
  3. Update Windows.

    If your Windows is not updated sometimes this issue can be resolved by updating it on the latest version. Click on start and then on settings. Windows 10 Star menu with marked settings icon Once the settings screen is opened, find and click on Update and Security. Windows settings update and security section marked Go to the Windows update tab and click on DOWNLOAD or click on check for updates for the latest Windows fix. windows settings windows update selected
  4. Reset BIOS to factory settings.

    Sometimes BIOS not being properly configured can cause issues in Windows itself and prevent it from detecting PnP devices thus creating this error. Restoring BIOS back to the factory setting can help. Turn off your computer and turn it back on. Press delete, f12, f11, or any other key which will take you to BIOS (default key is delete but sometimes manufacturers map this to another one. Once your screen turns ON you will see in the bottom message which key needs to be pressed in order to enter BIOS). Sadly since every BIOS could be different we can not cover step by step guide for each but you need to find the option where you load BIOS defaults, click on it save, and exit. Your computer will restart and boot into Windows, check to see if the problem still persists. BIOSD load defaults
  5. Update BIOS

    BIOS can cause issues with certain PnP devices when the newest Windows update is rolled. If reverting BIOS to the factory setting has not been successful try update. Go to your motherboard manufacturer website, find the update and read step by step guide there since updating BIOS differs from version to version and from manufacturer to manufacturer. After the update is done, restart the computer and hopefully, the error is gone.
  6. Perform a System Restore

    If everything else fails, perform a system restore to get Windows back into the state before the update was installed and when everything was working fine. Press WINDOWS + R on the keyboard to open the run dialog. keyboard with windows and r marked In the run dialog, type control panel and press enter to enter control panel, locate recovery and click on it. control panel recovery selected Inside the recovery screen click on Open System Restore. advanced recovery tools Choose a date when everything was working in order, the best bet is the date before Windows update and roll it back. system restore latest backup restore Click on date, and then on next.
Read More
Setting a Static IP Address in Windows 10
If you are having issues with your network connection and you have it configured to DHCP, then you shouldn’t have any issues in figuring your IP address out. If you want to prevent conflicts between network devices and enable their easy management, then you have to set a static IP address in your Windows 10 computer, worry not for this post will show you how it’s done. The IP addresses for computers are usually configured to the Dynamic Host Configuration Protocol or DHCP automatically by the respective router. This is really convenient since the devices instantly connect to your network and through this, you can save yourself the trouble of configuring the IP address for each new device manually. However, there’s a shortfall in the process – the computer’s IP address can change every now and then. Moreover, you might also find it a lot easier to share a printer or configure a Port forwarding when you set a static IP address. There are three ways to do it – you can set it via Control Panel or Windows Settings or using Windows PowerShell. For more details, follow the options provided below.

Option 1 – Set a static IP address via Control Panel

  • Right-click on the network or Wi-Fi icon located in the Taskbar.
  • Then select the “Open Network and Internet settings” option from the given list of options.
  • Next, go to Wi-Fi settings and scroll down until you see the “Related Settings” section. Here, click on the “Change adapter options” link which will open a new window that will direct you to the Network Connections section of the Control Panel.
  • After that, right-click on the network connection you want to set a static IP address for and then select the Properties option.
  • Then select Internet Protocol Version 4 (TCP/IPv4) under the Networking tab and click the Properties button.
  • Now switch the selector to the “Use the following IP address” option and make the entry for the following fields that correspond to your network setup.
    • IP address (Find it using the “ipconfig /all” command)
    • Subnet Mask (On a home network, it is 255.255.255.0)
    • Default Gateway (It is your router’s IP address.)
  • Then check the “Validate settings upon exit” option to help Windows check your new IP address quickly as well as the other relevant information to make sure that it’s working.
  • Once you’re done, click the OK button and close the network adapter’s properties window.

Option 2 – Assign Static IP address using Settings

  • First, click on the gear icon for Settings and select the Network & Internet tab.
  • Next, select Wi-Fi > Current connection where you’ll have to select the network connection your computer is connected to.
  • After that, scroll down until you reach the IP settings section and then click the Edit button.
  • Now click the drop-down arrow when the IP settings window pops up and select the Manual option.
  • Now turn on the IPv4 toggle switch and set the static IP address. You also have to set the Subnet prefix length (subnet mask). For instance, if your subnet mask is “255.255.255.0”, then the subnet prefix length in bits should be 24.
  • Afterward, configure the Default Gateway address and the Preferred DNS address and then save the changes you’ve made.

Option 3 – Assign the static IP address using Windows PowerShell

  • In the Start Search, type “PowerShell” and right-click on Windows PowerShell from the search results to open PowerShell with admin privileges.
  • After that, enter this command to view your computer’s current network configuration: Get-NetIPConfiguration
  • Next, take note of the following information:
    • InterfaceIndex
    • IPv4Address
    • IPv4DefaultGateway
    • DNSServer
  • Once you’re done, execute this command to set a static IP address: New-NetIPAddress -InterfaceIndex 15 -IPAddress 192.168.29.34 -PrefixLength 24 -DefaultGateway 192.168.29.1
  • Afterward, change the default gateway with the default gateway address of your network and make sure that you change the InterfaceIndex number with the one that corresponds to your adapter and IPAddress with the IP address you want to assign to your computer.
  • Now execute this command to assign a DNS server address: Set-DnsClientServerAddress -InterfaceIndex 4 -ServerAddresses 10.1.2.1
  • Finally, save the changes you’ve made and restart your computer.
Read More
How to Fix Low Wi-Fi signal strength on Windows 10
If you are experiencing a Low Wi-Fi signal strength on your Windows 10 PC after you’ve updated or reinstalled it, read on as this post will guide you on what you can do to fix the problem. The way devices connect these days has evolved with our cognitive revolution. Various devices use some or other wireless technology to connect with other devices. However, all wireless technology has some kind of limitation when it comes to range and signal strength. From time to time, you might have faced several Wi-Fi issues. Low Wi-Fi signal strength usually happens after you update or reinstall your Windows 10 system. This issue can be identified easily by looking at the signal bars in the Wi-Fi icon or by measuring its strength. Since this problem is wide scope, there are tons of possibilities which is why this post covers the most generic situations that could help most users. Refer to the options given below to fix the low Wi-Fi signal strength of your Windows 10 PC.

Option 1 – Try running the Network Adapter Troubleshooter

If a few days ago the range and signal of the Wi-Fi was perfectly fine before you did an update or reinstall, it is possible that there were some changes made in the configuration as well. In most cases, the latest configuration that came with the update has not aligned the config in your computer or laptop. The easiest and simplest way to fix this is by using the Network Adapter Troubleshooter. How? Follow the steps below.
  • Right-click on the Wi-Fi icon from the system tray to start troubleshooting.
  • After that, select Troubleshoot problems. Note that it might take a while to run it but once it’s finished, it will show you all the problems with the network adapter.
Note: The Network Adapter Troubleshooter will also fix the issues in the background but there might be some issues that will require manual action. And if the troubleshooter wasn’t able to identify and fix the problem for you, proceed to the next given option below.

Option 2 – Try using the Device Manager

If the problem is related to hardware, you need to seek out the help of the Device Manager. To do so, follow the steps below.
  • Pull up the Device Manager.
  • Next, look for your Wi-Fi adapter under the Network Adapters.
  • Once you found it, right-click on it and open Properties.
  • After that, you will see all the actions related to drivers under the driver tab.
  • You can either update or roll back the selected driver or you could also disable and re-enable it to see if the problem’s fixed.
Note: If updating the driver didn’t help, you might have to dig into the advanced settings. From this post on, it can get a bit complicated as there are terms that you might not understand as well as some configuration. To make it easier for you, you can search for your Wi-Fi adapter online and try following the instructions from there. And before you make any further changes to your computer’s settings, make sure that you create a system restore point first.

Option 3 – Try changing the Wi-Fi Roaming Sensitivity

If you want to enhance the Wi-Fi reception as well as the performance on your Windows 10 PC, you might want to change the Wi-Fi Roaming Sensitivity or Aggressiveness. Roaming Sensitivity is the rate at which your computer chooses and switches to the nearest available point of access which offers a better signal. It is based on the strength and quality of the Wi-Fi and not on the distance to the Wi-Fi point.

Option 4 – Try adjusting the Wi-Fi range

The issue could also be caused by the position of your computer with respect to the Wi-Fi router instead of your hardware or drivers. It could be that your physical location might be a factor for the low signal strength of your Wi-Fi so you might want to adjust the Wi-Fi range to fix the problem.
Read More
Specified service does not exist, 0x80070424
Every now and then, the Windows Installer can also encounter some problems or glitches. One of these problems is where the Windows Update Standalone Installer, Windows Defender as well as Windows Firewall throws an error message that says, “The specified service does not exist as an installed service, 0x80070424”. This type of error can actually affect various applications on your computer so you have to fix it as soon as you can. Although there is no clear reason for what really causes this error, there are various suggestions you can try to fix it.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with errors “The specified service does not exist as an installed service, 0x80070424”, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reconfigure the Windows Time Service

  • In the Start Search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • net stop W32time
    • exe /unregister
    • exe /register
    • net start W32time
  • After executing the given commands above, wait until it says, “W32Time successfully registered”.

Option 3 – Try to restart related Windows services

  • First, type “command prompt” in the Start Search and right-click on Command Prompt from the search results.
  • Then click on the “Run as administrator” option to open Command Prompt with admin privileges.
  • Now execute each one of the given commands sequentially and hit Enter right after you type each one of them.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
Note: The commands you’ve just executed will make sure that the required Windows services are available.

Option 4 – Try to download and install the Windows Update Agent

You might also want to download and install the latest Windows Update Agent as it could also help you resolve the “The specified service does not exist as an installed service, 0x80070424” error.

Option 5 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC and then check for updates on your computer and see if the error is resolved.

Option 6 – Try running the Windows Firewall troubleshooter

You could also try to run the Windows Firewall troubleshooter as it might also help you fix the problem. This could help in repairing and fixing Windows Firewall issues automatically. Check if it’s available for your Windows.
Read More
Infographic: How To Speed Up PC Startup

A slow PC startup can be pretty annoying. This usually results from various computer issues. If your computer is acting sluggishly, here are four ways to speed up your PC startup.

How-to-Sped-Up-PC-Startup
Read More
How to Add Safe Mode to Windows 10 Boot Menu Options
In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.
  • Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
  • After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
  • Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.
To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “MSConfig” in the field and click OK.
  • Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
  • Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
  • Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.
Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.
Read More
Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status