Fix can not open EXE file in Windows 10

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Error Causes

User32.dll errors are triggered by the following reasons:

• Missing and damaged .dll files
• Viral infection
• Registry corruption

User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.

What is Webguard?

Developed by Interesting Solutions, Webguard is a tool supposedly used for tracking those online who’ve developed a habit of tracking you. The application would provide logical analysis into a user’s website history, providing insight on what websites you’ve visited and also how persons are able to track your every move while browsing. While Webguard is unable to dispose of who specifically is tracking your computer usage, they’re able to determine what computer installed tracking codes or cookies on your computer system. In this case, it’s then left up to the user’s discretion to determine who they want to allow or block from tracking their online use.  Overall, this application allows the user some measure of freedom and control over their online experience. Like any other application, however, which has landed themselves a spot on Virus Total, Web guard has hidden agendas. At a distance, Webguard installs a service for Windows but later distributes advertisements. Technical details about Webguard include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of Webguard Potentially Unwanted Program

While Webguard claims to track your computer usage, information reported by the application isn’t sufficient for the common computer user. This brings us back to the ulterior motive or principal objective of developing Webguard – to advertise and generate revenue from clicks made by users on Ads displayed on Internet Browsers – namely Chrome, Internet Explorer and Firefox. Why should a computer user remove Webguard? Simply, it compromises one's Internet privacy and security and it keeps abreast of your Internet history. If you’re online for an extended period, you’ll see what Webguard does. While the publishers behind the application did not alert users to the use of web beacons, cookies for tracking, and other related tracking technology, that’s not why Webguard is considered unwanted. The program is potentially unwanted because of the unpredictable advertisements it displays. Not all sites are trusted and so it’s difficult to determine, in some cases, what websites are legit for business.

Remove Webguard with Spyhunter

In most cases, at least from what I’ve seen, Webguard is installed as a single application. After it was installed for this assessment, it could be found in ‘All Programs”. This meant that one could manually delete the application from their computer system (see manual steps below). However, is that really sufficient to completely rid your PC of Webguard’s blueprints? While you might opt to remove Webguard manually – maybe because it’s more economical – an automated process is able to completely eradicate hidden threats from Webguard. In comparison to manually removing Webguard, Spyhunter penetrates your computer system for all infections. In most cases, nasty threats are unable to be removed manually. Additionally, Spyhunter not only removes installed threats, but it detects incoming ones – hence, acting as a preventative tool. Furthermore, Spyhunter detects cookies placed on your computer by Webguard. These are all undetectable threats and so an automated tool, as Spyhunter, should be used to remove Spyhunter effectively from your computer.

Manual Steps for Removal of Webguard

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: Locate the CONTROL PANEL on your computer using the SEARCH option.
• Step 2: Once the search box appears , input 'CONTROL PANEL'.
• Step 3: The Control Panel option will then appear. From the menu, choose the "Programs" option.
• Step 4: Another menu will appear. Select "All Programs and Features".
• Step 5: From the 'Programs list', search for the Webguard application.
• Step 6: Right-click on Webguard when it's found.
• Step 7:  Choose the "Uninstall" option.
• Step 8:  Follow the uninstall wizard instructions until the Webguard application is fully removed.

To completely remove Bandoo from your computer, click here to download and install Spyhunter

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

Error 0146 - What is it?

Dell laptop is a great choice for laptop users who like to have the best configuration, fast working platform, and long warranty period. But this does not mean that your errors can’t pop up on Dell laptops. Users can experience a variety of hardware and software-related issues on Dell laptops. And one such error is the error code 0146. This is a typical Dell laptop hard drive-related error code. It can cause your Dell laptop to freeze and system applications to stop responding for a long period of time. Therefore, it is recommended to fix the error immediately.

Solution

Error Causes

Error 0146 may be triggered due to several reasons on your system. These include:

• Program corruption
• Viral infection
• Hard drive issues

Further Information and Manual Repair

The good news is that error 0146 is easy to fix. Here are some of the easy do it yourself methods that you can try to resolve error 0146 on your system:

Method 1 - Run a Virus Scan

Malware and viruses can corrupt and damage the hard drive and trigger error 0146. In such an event, it is recommended that you open your antivirus, update it and run a full virus scan on your PC. Once the scan is complete, remove all the viruses. This will hopefully resolve the error 0146.

Method 2 - Run Your Laptop in Safe Mode and Clean Boot

Another alternative is to run your Dell laptop in safe mode and clean boot. To do this, simply disconnect all the attached devices like wireless printers, routers, and USB keys and turn off your laptop. Turn it on again and then press and hold the F8 key. Make sure you do it quickly before the Windows logo comes up. Now select ‘Safe mode with networking’ and press enter. After that, open System Configuration Utility by going to the start menu and typing ‘msconfig’ in RUN, and then click OK. In the System Configuration Utility click General then selective startup. Now uncheck the load startup items box ad select services and then check the hide all Microsoft services box and disable all. To apply these changes, click ‘Apply’ and then OK.  Now restart your laptop.

Method 3 - Change to SATA Drive

Sometimes error 0146 may pop up due to hard drive configuration changes. If this is the reason for error occurrence, then simply go to Dell Laptop BIOS. Check whether the hard drive configuration has been changed to AHCI SATA from SATA Drive. If it has changed, then it is advisable to change it back to SATA Drive. When you are done back up all your data, and then format your hard drive. It is important to create a backup because formatting will make you lose all your data. Once you format the hard drive, reinstall Windows from scratch.

Method 4 - Run a Registry Scan

If the error 0146 results due to program corruption then there is a possibility that the underlying reason might be registry damage. Therefore it is advisable to run a registry scan and repair it. To do so, download Restoro. This is a cutting-edge and user-friendly PC Fixer integrated with a registry cleaner. Run it to scan for registry issues. It removes all obsolete files corrupting and damaging the registry, repairs important and damaged system files and cleans the registry in the shortest time. Click here to download Restoro and resolve error 0146.

As you know, Windows 10 offers its users tons of options to log in to their computers. This includes simple and easy methods like PIN and complex ones like the Windows Hello Face unlock. However, there are instances when you might face a situation where the login screen in Windows 10 does not appear at all. If you are currently facing this problem, worry not for this post will show you what you can do to fix this problem. There are actually two scenarios to this issue, you might encounter one where the login screen does not show up at all, while the second one is when the login screen shows up but there is no username or password box. There are several options you can check out to resolve the problem. You can try to run System Restore or try the combination of Ctrl + Alt + Delete keys. You could also try to enter a username and password to use the computer or disable Fast Startup or troubleshoot the problem in a Clean Boot State. You could also create a new User Account or run Fresh Start or run the Startup Repair. To get started, follow each one of the given options below.

Option 1 – Try using the Ctrl + Alt + Delete key combination

The first and simple thing you can do to fix the login screen is to tap the Ctrl + Alt + Delete keys and see if it makes the credentials appear or not. If not, proceed to the next given option.

Option 2 – Try running System Restore

If you aren’t able to boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
• Once it’s done, restart your computer.

Option 3 – Try to turn off Fast Startup

• Tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended).
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 4 – Try troubleshooting the problem in a Clean Boot State

There are times when some conflicting programs installed in your computer might be the reason why there is an issue with the password box in the login screen of Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 5 – Try to run Startup Repair

You might also want to run Startup Repair in fixing the issue with the login screen. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Microsoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.

If you suddenly noticed that your Onscreen keyboard in Windows 10 has become completely white or transparent for some reason, then you’ve come to the right place as this post will guide you on what you can do to resolve this kind of issue in your computer. As you know, the on-screen keyboard is included in Windows 10 and has an executable file named “osk.exe”. The on-screen keyboard is a part of the Ease of Access feature in Windows 10 which allows users to navigate the computer with the help of the mouse instead of the physical keyboard. However, there are times when you might encounter some issues when using the on-screen keyboard. One of the issues reported recently is that the on-screen keyboard becomes transparent or it only displays the borders but there is no way for you to access it. You also won’t be able to move it from the view completely. To fix this problem, there are several suggestions you can check out. You can try to check the Fade button or run the Windows Touch Keyboard troubleshooter. You can also restart its process in the Task Manager. For more details, refer to each one of the given options below.

Option 1 – Try to check the Fade button

The first thing you can do is to check the Fade button on the on-screen keyboard. You can find it at the bottom right corner of the keyboard. If it is enabled, then it’s probably the reason why your on-screen keyboard is transparent as it lets it fade in the background. Thus, you have to disable it to resolve the problem.

Option 2 – Try to run the Windows Touch Keyboard troubleshooter

The next option you can check out is running the Windows Touch Keyboard troubleshooter. This troubleshooter will help you identify the problem and would fix them automatically.

Option 3 – Try to restart the process of the on-screen keyboard via Task Manager

The next thing you can do is to restart the on-screen keyboard’s process in the Task Manager. Just follow the steps below.

• First, tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for the option that says, “Accessibility On-screen Keyboard”.
• Once you found it, click on the drop-down arrow next to it and right click on the “On-screen Keyboard” option, and select End task to end its process.
• After that, tap the Win + R keys to launch the Run utility and type “osk.exe” in the field, and then hit Enter to open the on-screen keyboard.

Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well? Well, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.

The steam Family sharing feature

The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements. Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it. Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.

How to Share Your Game Library

In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account. To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.

Sharing Games on another Steam account

Now that Steam Guard is enabled on the primary account let’s share some games!!! Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again. Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!

If you have set a static IP address manually in your Windows 10 computer and you encounter an error saying, “This operation failed as no adapter is in the state permissible for this operation”, then you won’t be able to connect to any network. Many users have reported that they were unable to connect to any network after they set their IP addresses manually and all they see is a red cross symbol on the network icon located at the left-hand side of the taskbar. And upon trying to release the IP configuration and renew the address using Command Prompt or Windows PowerShell, they are getting the error instead. Users also noted that their internet connection is fine since they were able to connect to their Wi-Fi connection on their mobile devices. However, they find it hard to connect to the internet using their PCs. To fix this issue, here are some possible fixes you can check out. Make sure to follow each one of the instructions carefully.

Option 1 – Try to run the Internet Connections troubleshooter

As you were not able to connect to your internet connection using your PC, you can try to run the Internet Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:

• Tap the Win + I keys to open Settings.
• After opening Settings, go to Update and Security.
• Next, navigate to the Troubleshoot pane and select the Internet Connections section and click the Run Troubleshooter button to get started.
• Wait until the troubleshooter is finished doing its job and then try connecting to your network again.

Option 2 – Try to perform Network Reset

As pointed out, the “This operation failed as no adapter is in the state permissible for this operation” error occurs due to the static IP you’ve set. Thus, to fix it, you can try to perform a Network Reset. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 5 – Temporarily disable Firewall and third-party antivirus Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.