169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.
Reconnect your Modem or Router
Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.
Use built-in Windows Network troubleshooter
Press ⊞ WINDOWS + X top open secret menu
Go to settings
Go to Network & Internet
Inside click on Network troubleshooter
Follow onscreen instructions
After the troubleshooter ends reboot your PC
Reconfigure IP address
Press ⊞ WINDOWS + R to open the run dialog
Inside run dialog type ncpa.clp and press ENTER
Right-click on your network adapter and select properties
Uncheck Internet Protocol Version 6 (TCP/IPv6) and click on OK
Now press ⊞ WINDOWS + X and click on Command prompt (admin)
In command prompt type and after each line press ENTER netsh winsock reset catalog netsh int ip reset reset.log ipconfig /release ipconfig /renew Reboot your computer
Restart DHCP client
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type services.msc and click on OK
Find DHCP client
Right-click on it and choose Restart Reboot PC
Reinstall Network Adapter
Press ⊞ WINDOWS + X to open the windows menu
Click on Device Manager
Expand Network Adapter and right-click on wireless or ethernet adapter, click on Uninstall device Reboot the computer to automatically reinstall the device driver
Reset IP and subnet mask
Press ⊞ WINDOWS + R to open the run dialog
In run dialog type in ncpa.cpl and press OK
Right-click on your network adapter and select properties
Uncheck Internet Protocol Version 6 (TCP/IPv6)
Double click on Internet Protocol Version 4 (TCP/IPv4)
Select Use the following IP address and change it to 192.168.0.1
Change Subnet mask to 255.255.255.0
Leave default gateway blank
Click OK to save changes
As you know, NVIDIA is one of the topmost graphics cards used and it has been that way for several years already. And in those years, the company has managed to release the best cards on the market. However, there are still times when some things fail and don’t work as expected due to some NVIDIA driver issues.
As of late, one of the issues users reported about NVIDIA drivers is that it keeps on crashing on a daily basis. It gets to the point where they aren’t able to play games anymore while some users experience lag and rendering issues. In addition, some users also reported that their computer display tends to freeze sometimes, and then things would seem to go back to normal but only for a short span of time as the crash seems to happen every 10 minutes. This can be extremely annoying as you won’t be able to use your computer properly. If you are one of these users, worry not for there are several ways you can try to resolve the problem in your Windows 10 computer. Make sure to carefully follow the options given below.
Option 1 – Try checking if the NVIDIA graphics card is enabled
Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:
Tap the Win + R keys to open the Run dialog box.
Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.
Option 2 – Try to choose Maximum Performance and disable Vsync
If the first option didn’t work out for you, then you might want to try turning off Vsync and adjust the performance to the maximum. Refer to these steps to disable Vsync and adjust performance to the maximum.
The first thing you have to do is right-click on your desktop and select the NVIDIA Control Panel among the options.
After opening the NVIDIA Control Panel, select Manage 3D Settings.
After that, set Vsync to off, and then in the Power Management Mode, set it to Maximum Performance. That should fix the problem.
Option 3 – Try updating the drivers from the official site of NVIDIA
If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
Tap the Win + R keys to open the Run dialog box.
Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
From there, you can see what type of Nvidia graphics card that your system is on.
Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times.
Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.
Option 1 – Try to reset the Microsoft Store cache
Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
Right-click on the start button and click on Command Prompt (administrator).
Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
Now restart your PC and afterward, try opening Microsoft Store again.
Option 2 – Check the Cryptographic Service
Tap the Win + R keys to open the Run dialog box.
Next, type “services.msc” in the field and hit Enter or click OK to open Services.
From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.
Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder
Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauservnet start cryptSvcnet start bitsnet start msiserver
After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
Type each one of the following commands.
net start wuauservnet start cryptSvcnet start bitsnet start msiserver
After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
Option 4 – Check the Root Permissions
You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.
Option 5 – Try to use the Media Creation tool
The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
After making the bootable drive, you need to plug it into your computer and then reboot.
Next, tap the F10 or Esc key to open the boot options.
Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
Option 6 – Try installing the updates in a Clean Boot State
It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.
Option 7 – Run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
The GameStream is an NVIDIA service that allows users to stream games from their Windows 10 computers to other supported devices which includes the NVIDIA SHIELD devices. However, a number of users reported that the NVIDIA GameStream is not working on their Windows 10 computers. This kind of issue is most likely caused by improper installation, some glitches with the network, and many more.
To fix this issue in the NVIDIA GameStream, there are several options you need to check out to fix the problem. You can try to lo logout of GameStream and try logging back in again. You could also try to update or uninstall and reinstall the drivers related to NVIDIA or fix some network glitches or update the NVIDIA SHIELD device. For more details, you can refer to each one of the given potential fixes below.
Option 1 – Try to logout and log back into NVIDIA GameStream
The first thing you can do is to log out and then log back into NVIDIA GameStream. Some users claimed that by doing this simple task, they were able to resolve the problem. This is probably because with the re-login, the entire cache of the system and service is rebuilt and any bad sectors of that data will be replaced with the fresh one so this should resolve the problem with the NVIDIA GameStream, if not, refer to the other given options below.
Option 2 – Try updating the drivers from the official site of NVIDIA
If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
Tap the Win + R keys to open the Run dialog box.
Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
From there, you can see what type of Nvidia graphics card that your system is on.
Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
Option 3 – Try to roll back the driver to the previous version
If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.
Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
Next, select the driver entries that are labeled appropriately.
Then select each one of them and double click to open a new mini window.
After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
Now restart your computer to successfully apply the changes made.
Option 4 – Try fixing your network
The next thing you can do to fix the problem with the NVIDIA GameStream is to fix the glitches in your network. Make sure that you connect both of your devices to a 5 GHz Wi-Fi network and you also have to ensure that the Wi-Fi connection you’re connected to is strong enough for both the devices for the latency to go down. Once you’ve covered all of these things with your network, restart your computer and change the Wi-Fi channel both devices are connected to. This should resolve the problem.
Option 5 – Try to update the NVIDIA SHIELD device
You might also want to update the NVIDIA SHIELD device. There are times when an outdated NVIDIA SHIELD device can result to several issues like the problem with the NVIDIA GameStream. Thus, you need to update NVIDIA SHIELD and check if it fixes the problem or not.
When you run a program in Windows 10, error 0xc000012f may pop up, mentioning that the files and binaries you’re trying to run are corrupted. Error 0xc000012f means Bad Image, denoting that the program’s executable or one of the supporting modules is corrupt. Or there is probably a DLL mismatch.
This error usually manifests itself after a windows update or after installation of some application, in order to fix it follow the steps below:
Perform SFC scan
Press ⊞ WINDOWS + X to open the Windows menu
From the menu choose command prompt (admin)In command prompt type sfc /scannow and press ENTER
Leave the computer for the operation to be completed and Reboot your computer
Run DISM
Press ⊞ WINDOWS + X to open the Windows menu
From the menu choose command prompt (admin)in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER
wait for the process to be finished and Reboot your computer
Reinstall application
If this error has been popping up after the application install remove the installed application and install it again. There is the possibility that the application installer has by accident corrupted some files, reinstalling it might fix the issue.
Uninstall Windows update
In some cases, Windows update can introduce this issue, go to Windows updates, into advanced options, and uninstall the latest update to see if this will fix the error.
Install Visual C++ Redistributable
Go to the official Microsoft website and download C++ redistributable package and install it
Install new windows update
If there is a new Windows update install, there is a chance that in the last update something went wrong and it is very likely that it was fixed in the last one.
Toolbar.Dll is one of the most destructive software you will encounter on your Personal Computer.
For every report out there you read about threats to your Windows PC, a significant number speak about Toolbar.Dll. Technically, this is non-essential to the functioning of your computer yet poses great dangers to your computer's security. It can cause massive destruction if not properly resolved.
Solution
Error Causes
As suggested below, the sources of Toolbar.Dll are many and broad:
a) Misconfigured System: Nothing causes this malfunction on your own Computer a lot more than having a misconfigured system. You ought to anticipate this malfunction and repair the situation before it gets worse.
Especially if you have Toolbar.Dll files on your computer. More often than not the situation can only get worse.
b) Broken Windows OS File: the 2nd trigger of Toolbar.Dll, and that is linked to the primary aforementioned one, is a broken Windows OS file. Fix it as soon as you realize its existence.
c) Installation Issues: If you poorly install Windows on your PC, you generate a loophole by which Toolbar.Dll malfunction might appear. You essentially provide a massive possibility to the Toolbar.dll error to affect your Computer, if you neglect to finish an install or uninstall procedure.
d) Removing Programs and Hardware Incorrectly: When you decide to remove programs and hardware, you need to exercise caution. Should you be rash with this specific procedure, you raise the odds of striking the Toolbar.Dll malfunction on your Personal Computer.
e) Incorrect Shut-Down: unless you want to strike this malfunction, ensure that you shut down your Computer procedurally. Regardless of what hurry you might be in, always power down your computer correctly.
Further Information and Manual Repair
In the event you strike the Toolbar.Dll malfunction on your Personal Computer, you shouldn't get frightened. But, prior to starting considering of ways that to fix this malfunction, you should look for the signs, to be able to recognize it.
The malfunction exists in your Computer in circumstances where software programs can't load properly.
The situation might be repaired in numerous methods, as revealed below:
Switch on your computer, and log in as the superuser/admin. Next, select All Programs, subsequently go to Accessories. Under Accessories, choose System Tools. Click on System Restore from the menu.
A fresh window will appear. In the new window, find the choice designated "Restore My Pc To An Earlier Time", before you click next.
Search for the newest System Restore update from "On This List, Click a Restore Point" before you click Next once more.
Pick Next when a verification window appears on the screen. After the complete procedure is done, reboot the pc and the Toolbar.Dll malfunction will soon be no further.
Each of the measures suggested previously, are for advanced pc users. You must obtain the very best software on the web to eliminate this malfunction, in case you are a non-techie. Alternately, contact a tech to help fixing the problem.
Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly.
This error may occur during the execution of the program. It also slows down your PC performance.
Solution
Error Causes
Error 504 can be triggered by many causes such as:
Incompatibility between 2 software programs
Malicious software
Missing DLL files
Registry issues
Further Information and Manual Repair
Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover.
To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.
1. Get the latest updates for Windows and for the program showing the error
This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu.
In the search box type ‘update’ and then in the list of results click Windows Update. In the left pane click on check for updates, wait while Windows looks for the latest updates.
It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates.
After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.
2. Scan For Malicious Software
Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.
3. Scan for Registry Issues
Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504.
The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer.
The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds.
As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly.
Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions.
Click here to download Restoro and resolve error 504 today!
A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it.
As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem.
You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.
Option 1 – Try to disable Files on Demand
The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.
Option 2 – Try to change the icon view
The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:
First, open Control Panel in Windows 10.
Next, in the search box, type “folder” and then click on the File Explorer Options.
From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
Run the video playback troubleshooter
Click on Start and select Settings.
Go to Update and Security.
Scroll down and open the Troubleshoot tab.
Scroll down and select the Video Playback option.
Click the Run the Troubleshooter button.
The troubleshooter will perform an initial scan and offer a few options.
Select Continue with this troubleshooter.
The troubleshooter will scan the system again for driver and codec issues.
Follow on-screen instructions and apply recommended fixes.
Reset the Movies and TV app
Click on Start and select Settings.
Go to Apps and open the Apps and features tab.
Scroll down to Movies and TV.
Select Movies and TV.
Click Advanced options.
Scroll down and click on the Reset button.
Create a new user account
Click on Start and select Settings.
Open Accounts.
Open the Family & other users tab.
Scroll down to Other users and click the Add someone else to this PC button.
In the Microsoft account window, type your email address.
If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
Next, select Add a user without a Microsoft account (for a local account).
Else, enter your Microsoft account login details.
Enter a user name and password for your new account. Also, select a security question and add an answer to it.
Once the new profile is ready, log out of your current account.
Check for permission issues
Right-click on the problematic file and select Properties.
Open the Security tab.
Click the Advanced button.
In the Advanced Security Setting window, click the Change link.
In the Select User or Group window, enter Everyone in the text box.
Click the Check Names button.
Click OK and Apply to save the changes.
Close all the Properties windows.
Try playing the file or modifying the properties and check for any improvements.
DuckDuckGo has risen in the public eye as a private search engine offering searches without tracking. A less known fact about DuckDuckGo is that they have their own browser, well they have it for the Android platform and it was stated that it is coming for desktops soon.
People were excited for this new browser for a few reasons, one of them being privacy and another that it is built from scratch, not using existing chromium runtime that assured users that privacy is the main focus. Still, lately, things got a little out of control. Duckduckgo is under fire from users since a security researcher has discovered that there is an exception for Microsoft trackers inside Browser.
The main feature of their browser is that it blocks tracking scripts and most online advertising with the goal of preventing servers from collecting data about your online behavior. Of course, tracking protection is never 100% effective since it requires a lot of manual labor from people to add sites and links to blocklists but it was discovered that DuckDuckGo has a defined exception in the browser for Microsoft owned ad networks and tracking scripts giving them free pass even when they are related to privacy compromisation.
Zach Edwards first pointed out the exception in a series of tweets, after noticing DuckDuckGo on iPhone and Android wasn’t blocking LinkedIn and Bing advertisements on Facebook’s Workplace site.
You can capture data within the DuckDuckGo so-called private browser on a website like Facebook's https://t.co/u8W44qvsqF and you'll see that DDG does NOT stop data flows to Microsoft's Linkedin domains or their Bing advertising domains.
DuckDuckGo’s CEO and founder, Gabriel Weinberg, replied with his own series of tweets.
Most of our other protections also apply to MSFT-owned properties as well. This is just about non-DuckDuckGo and non-Microsoft sites, where our search syndication agreement prevents us from stopping Microsoft-owned scripts from loading, though we can still apply protections post-load (like 3rd party cookie blocking). We are also working to change that.
DuckDuckGo says it uses over 400 sources for search engine results, including the company’s own web crawler, but typical link results are sourced most commonly from Bing. According to Weinberg, DuckDuckGo’s ability to use Bing search results depends on a carved-out exception for Microsoft’s ads in the mobile browser. A representative from DuckDuckGo told that third-party cookies from Microsoft services are still blocked.
Of course, the main aim and campaign of DUckDuckGo's rise was private search and private browsing so this kind of news did not go well among long supporters. The latest statement from them is as follows:
We have always been extremely careful to never promise anonymity when browsing, because that frankly isn’t possible given how quickly trackers change how they work to evade protections and the tools we currently offer. When most other browsers on the market talk about tracking protection, they are usually referring to 3rd-party cookie protection and fingerprinting protection, and our browsers for iOS, Android, and our new Mac beta, impose these restrictions on third-party tracking scripts, including those from Microsoft.
What we’re talking about here is an above-and-beyond protection that most browsers don’t even attempt to do — that is, blocking third-party tracking scripts before they load on 3rd party websites. Because we’re doing this where we can, users are still getting significantly more privacy protection with DuckDuckGo than they would using Safari, Firefox and other browsers. This blog post we published gets into the real benefits users enjoy from this approach, like faster load times (46% average decrease) and less data transferred (34% average decrease). Our goal has always been to provide the most privacy we can in one download, by default without any complicated settings.
Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like:
“Check your backup results. The backup completed but some files were skipped.”
You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines:
“Check your backup results. The backup completed but some files were skipped. View skipped files.”
Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.
Solution
Error Causes
There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:
Case 1
You will see the following message when you press “View skipped files”:
“Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))”
You will face this case if you have backed up a library that included custom folders that were located in your user profile.
Case 2
Upon pressing “View Skipped files” you will encounter the below-mentioned messages:
“Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))”
“Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))”
You are likely to encounter any of these messages in case:
The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
All three of these folders don’t exist in your system.
Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.
Notes
The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.
Further Information and Manual Repair
To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:
Solution for Case 1
Ignore the error. The store files of the custom library in your user profile will not be created as backups.
Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:
Go to Start and select your username.
Hover across to the folder you wish to move, right-click on it and select “Cut”.
Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
Right-click on the folder that you just moved and select “Copy”.
Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.
Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive.
Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.
Solution for Case 2
You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:
Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:
Head over to the Control Panel and open “Backup & Restore”.
Go to the Backup section and select “Change Settings”.
Click Next in the Setup backup dialog box.
Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
Proceed by clicking next and select “Save Settings” then exit.
Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.