Error 0x00000024 – A Quick Fix

DirectX function GetDeviceRemovedReason error is a DirectX error that comes up during playing games on Windows 11 operating system. Usually, the error occurs in gaming systems powered by AMD and very rarely if any times at all on Nvidia or intel platforms. If you are one of the gamers affected by this error, fear not because we have a solution for you. Follow provided fix guide in order to correct this error and get back to gaming asap.

1. Update drivers

The first thing of course is to update your graphic card driver, you can do this with your graphic cards panel software or directly in Windows itself but the best practice and one that I would recommend is to go to your graphic card manufacturer’s website and download the latest driver there, and then install it inside Windows 11.

2. Change power mode

Changing power mode inside Windows 11 can solve this issue since sometimes Windows power manager if it is set to anything except best performance can interfere with the proper functioning of the graphic adapter, and because of this error. To change the power setting do the following:

1. Press ⊞ WINDOWS + I to open settings
2. Click on the System tab
3. Select power & battery on the right part
4. Click on the menu beside power mode
5. Select the best performance

3. Run SFC scan

Corrupted system files can also cause this error and if previous steps have not resolved it we will use Windows built-in tool SFC scan to find and repair all bad files in windows.

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows terminal and run it as administrator
3. If prompted click on YES on UAC
4. Press CTRL + SHIFT + 2 to run command prompt
5. Type in sfc /scannow and press ENTER
6. Wait for the whole process to finish and then reboot your system

4. Reinstall the problematic game

Sometimes game files can get corrupt and maybe even overwritten, try with game reinstallation if the problem still persists.

Recently, a number of Windows 10 users getting an error on their computers that state, “Windows can’t find one of the files in this theme”. According to the affected users, this error occurs at random times even when they didn’t make any changes to their computer’s theme prior to getting the error. If you are one of these users, read on as this post will help you resolve this problem. If you click on the Yes button of the dialog box where the error is displayed, it won’t fix the problem as you will still get the same error from time to time. This kind of error could be caused by the executable file named “SettingSyncHost.exe”. It is possible that this executable file is unable to sync your theme all over your computer. On the other hand, it could also be due to some problems with the active theme. To resolve this issue, you can try to change the active theme, or disable the custom screensaver or disable theme syncing on your computer, as well as run a System File Checker or run the DISM tool. For more instructions, follow the options given below.

Option 1 – Try to change the active theme

The first thing you can do to fix the error is to change the active theme of your computer since the SettingSyncHost.exe file might not be able to properly sync the theme on the computer.

• Go to Settings and click on Personalization.
• Next, click on Themes and scroll down to apply a theme, and change the theme of the operating system.
• After that, tap the Win + R keys to open the Run dialog box and type “%windir%ResourcesThemes” in the field, and then tap Enter to open the folder where the theme files are located.
• Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.

• Click on the Start button and go to Settings > Personalization > Lock screen.
• Here, scroll down and click on the Screen Saver settings.
• After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:

• Click on the Start button and go to Settings > Account > Sync your settings.
• From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
• Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

• When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
• Certain apps may become unresponsive.
• You may not be able to download apps or Windows update
• You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
• When you have multiple applications running, you may experience crashes and freezes.

Solution

Error Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:

• Corrupted, broken, or missing system files.
• Malware/spyware infection or virus attack
• Hardware/RAM decline
• Fragmented file
• Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:

1. Press and hold the Windows key and press R. This will open up the Run command
2. Now, type exe and hit Enter
3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.

This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:

1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
2. A new window will open. Click View all from the left pane.
3. Scroll down to the bottom and click on Windows update.
4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
5. The troubleshooter will automatically detect problems and fix them.
6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer

1. Press the Windows + R Run window will appear.
2. Type cpl and hit Enter
3. Click the Connections tab and click LAN settings
4. Under proxy server uncheck “Use a proxy server for your LAN”
5. Click OK

Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:

1. Open Run command as previously described
2. Type MSConfig
3. Click on the Boot tab
4. Tick Safe boot in Boot option
5. Select Network
6. Click Apply and OK
7. Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:

1. Move the mouse cursor over to the upper right side of the screen.
2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
3. On the Settings window, click on the “Change PC settings.”
4. Now, left-click on the “Update and recovery” feature.
5. For the next step, left-click on the “Recovery” feature.
6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
7. Now, follow the instructions on the screen to finish the Refresh process.
8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
9. Check again to see if the error 0x80240017 has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

• In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
• Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
• Click the OK button and then restart your computer.
• Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

• Open VirtualBox on your computer and select the virtual machine.
• Next, click on the Settings button and go to the Display section.
• After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
• Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

Error 0x8004210A - What is it?

0x8004210A is a typical POP3 email error message. This error may sometimes occur when you try to check your Post Office Protocol 3 (POP3) email account. 0x8004210A error code hampers your ability to both send and receive e-mails on your Outlook account. Error 0x8004210A is displayed in any one of the following formats on your PC:

The operation timed out waiting for a response from the receiving (POP) server 0x8004210a Task 'SMTP server name - Sending and Receiving reported error' (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Error Causes

Error 0x8004210A occurs due to several reasons. However, some of the most common reasons include:

• Wrong port number for the POP incoming server
• Your connection to the mail server is too slow
• Incoming and outgoing emails are being scanned and stopped by an antivirus installed on your system
• The Outlook send and receive job is being blocked by Firewall
• You are sending and receiving large series of emails or large email attachments
• Registry issues

No matter what the cause of this error is, to resume email communication via Outlook and to ensure your work productivity is not affected, it is recommended that you resolve this 0x8004210A error code on your PC immediately.

Further Information and Manual Repair

To fix error 0x8004210A, here are some of the most efficient and easy manual methods that you can try:

Method 1

If the cause of the error is related to the internet connection then here’s what you need to do. Try freeing up your internet connection by closing any other online activities in progress or downloads being carried on your system.

Method 2

Try to increase your server time-out periods. To do this, go to the Outlook File menu and choose account settings. Now double click on your email account and more settings. Now click advanced and increase your server timeout period to resolve.

Method 3

If you are trying to send or receive large and heavy emails on your Outlook account, the error 0x8004210A may pop up. This happens because when transferring heavy files the email account automatically locks until the task is complete, however, if it takes more time the next Send and Receive job starts while the first one is still not complete. In such an event, the email server then times out and shows you the error. Therefore to resolve, you will have to show patience. Simply wait for the large email to be sent or received before you start sending another email.

Method 4

If the antivirus installed on your system is the reason for the error pop up, then disable it for a while until the operation is complete. Then enable it once the task is performed successfully.

Method 5

Similarly, if the Firewall installed on your system is preventing Outlook from reaching your mail server, then simply disable the Firewall to resolve.

As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:

• In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
• After that, you will see a list of apps, and here, click on the “Change Settings” button.
• Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
• Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and click on the “View” option located at the top.
• After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
• Then click on the “End Task” option and close the Task Manager.
• Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.

• Click on the Windows key and then click on the icon for Settings.
• From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
• Next, click the “Add someone else to this PC” option.
• After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
• Type in the credentials for the new account you are creating and click on Next.
• After the account is created, click on the account and then select the “Change account type” option.
• Click on the drop-down menu and select the “Administrator” option and then click on OK.
• Now sign out of the current account and sign in to the new one and then open Google Drive again.

Error Code 0x8000ffff - What is it?

Error Code 0x8000ffff is an error that is often experienced while attempting to install updates on a Windows machine. It has been found in Windows 10, although the error has been present in the Windows operating systems dating back to Windows Vista.

Common symptoms include:

• Inability to download updates for the operating system
• Inability to successfully run updates for the operating system through to completion

There are several basic Windows tools that can be used to attempt to resolve Error Code 0x8000ffff on your machine. While some of these tools may be familiar for basic users, others may require advanced competency in order to be used correctly. If you are unsure of your ability to complete the methods listed below in order to resolve this error code on your system, you may need to get in touch with a computer repair technician who is competent in dealing with Windows Update repairs.

Solution

Error Causes

The most common cause of Error Code 0x8000ffff is that there is a problem within one of the system files or the registry entries on the computer. There are a number of reasons why a device could have an error in these places, from conflicting software commands to updates that were not installed correctly, to bugs within the system, to viruses or malware that have corrupted the necessary files.

Further Information and Manual Repair

There are several common ways that users can attempt to resolve the appearance of Error Code 0x8000ffff on their Windows devices. If you are not sure that you can follow these steps through to completion, you would be well advised to get in touch with a qualified computer repair technician to help you to finish out the repair process.

Here are the best methods to resolve Error Code 0x8000ffff on your Windows machine:

Method One:  Restart Your Computer

It may sound obvious, but one of the most effective ways to resolve Error Code 0x8000ffff on your machine is to simply reboot your computer. In some cases, the error shows up because there are processes that the system believes are still running when they really aren’t. Restarting your machine also allows your system to apply any previous changes that have been made and to mark any installations that have been undertaken as being complete.

Reattempt your update installations after you have restarted your computer to see if you are able to finish them out successfully.

Method Two:  Run the Windows Registry Repair Tool

The Windows Registry Repair tool is an asset that can make it easy for your system to scan for potential problems in the registry and notify you as to their status. In many cases, the Registry Repair tool can fix the problems that it finds all on its own, although in some cases, you may receive a message that states an error was found that could not be resolved through the program.

The simplest way to access the Windows Registry Repair tool is to do a search for it within the search bar in the Start menu. Once you begin to run the Registry Repair tool, it can take a while to complete its scan, so be prepared to wait for some time once you start it.

Once the tool has completed its scan of your system, it’s always a good idea to reboot your computer so that all of the changes that have been made to the system can be applied successfully to the operating system.

Method Three:  Run the Windows Fix It Tool

Another great tool to help in the resolution is the Windows Fix It tool. You can download it directly from the Microsoft website. Once you run it, it will complete a scan of your system to find any potential hang-ups and to attempt to resolve them. After you run the scan, it is a good idea to reboot your computer to allow all changes to be recognized and applied properly.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

The new razer modular table looks like something that came out from Star Trek. Project Sophia is a desk but, it is a special kind of desk. It comes with modules that attach themselves underneath the table itself for customization purposes so each user can somewhat create a layout on the table itself as he or she desires. The table itself comes packed with intel CPU and Nvidia GPU but it is said that this component and PC parts will overall be easily upgraded to different ones as users desires. The table itself looks very basic and it comes with a very large OLED screen between two different sizes depending on your table choice. You can choose between 65” or 77” screen sizes and OLED is mounted on the table itself so you cannot move it or adjust the angle of it that I somewhat find annoying but that comes from th4e fact I am used to adjusting my screens, but for this large screen maybe you do not need to adjust its rotation in order to get best viewing angle. Modules themselves will offer some on-the-fly information and quick settings for the PC itself while being modular in a sense they could be mounted in different positions on the table itself providing some customization and order to suit users needs. Modules, for now, are: THX Spatial Surround Sound Controls, system monitoring, programmable hotkey module, Thunderbolt™ Powered eGPU, RAID Controller, Network Performance Module, 15W Wireless Charger, Thunderbolt™ 4 Hub, Media Controls. Of course table, itself will have Razer chroma RGB on its surface and Razer says it will have a total of 13 different modules available on launch for a true level of personalization.

Conclusion

Is this Razer table something that you really need or just another expensive toy? Personally, I would not mind this table at all but I would choose modules for work, not gaming. Having some things like media controls or RAID controllers all the time at your fingertips is a great time saver and productivity asset. Razer also advertises some modules and setup already for streamers, creators, or team members and has some according modules like touch screen digitizer with stylus and similar.

I do not know about you, but I prefer to set my Windows to be more to my liking and not how Microsoft thinks it should be. Let’s face it, not all users feel comfortable whit Microsoft settings and idea how things should be. One of the things I particularly did not like even in Windows 10 is icons that come by default on my taskbar, now so far, well until the latest Windows 11 update you could remove default taskbar icons the same way as in Windows 10, just right-click on them and unpin, sadly with latest update build on Windows 11 this option has been removed. In order to remove default icons from the taskbar, one must go now to Windows 11 settings and choose from there which one you would like to be placed on it. Of course, this is nothing game-breaking but it still feels strange why the standard option has been removed, it just makes no sense but lately not many things that come from Microsoft do. I do not know about you, but I prefer to set my Windows to be more to my liking and not how Microsoft thinks it should be. Let’s face it, not all users feel comfortable whit Microsoft settings and idea how things should be. One of the things I particularly did not like even in Windows 10 is icons that come by default on my taskbar, now so far, well until the latest Windows 11 update you could remove default taskbar icons the same way as in Windows 10, just right-click on them and unpin, sadly with latest update build on Windows 11 this option has been removed. In order to remove default icons from the taskbar, one must go now to Windows 11 settings and choose from there which one you would like to be placed on it. Of course, this is nothing game-breaking but it still feels strange why the standard option has been removed, it just makes no sense but lately not many things that come from Microsoft do.

There are times when we delete a system files without meaning to on your Windows 10 computer. This happens a lot for users sometimes mistake a system file for a malware-laden file or junk file when it’s actually a system file from the System32 or SysWOW64 folder. In such cases, it could affect your computer. For instance, you might not be able to reboot your PC or open Settings. If you have removed system files from any of these folders by accident and you desperately want to restore them, read on, as this post will guide you in resolving the problem. Restoring them isn’t actually hard, just make sure that you have system admin access. The good thing is that there exists Windows Resource Protection which protects registry keys and folders and even critical system files. So if there are any detected changes to a protected system file, the modified file is restored from a cached copy located in the Windows folder. However, if the Windows Resource Protection program fails to restore these files, you need to check out the given fixes below.

Option 1 – Run System File Checker scan

To restore the system files you deleted, you can try running System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Boot your PC into Safe Mode.
• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 2 – Try to run the DISM tool

Aside from System File Checker, you can also run the DISM or Deployment Imaging and Servicing Management Tool as it could help in restoring the system files on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try performing a System Restore

Running System Restore can also help you bring back the system files. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try to run Automatic or Startup Repair

Startup Repair, previously known as Automatic Repair, is an advanced tool in Windows that can help you diagnose various system issues, including this one. This tool will scan system files, configuration settings, registry settings, and so on in order to fix the problem on its own. To run Startup Repair, all you have to do is boot into the Advanced Startup Options and then go to Troubleshoot > Advanced option > Startup Repair and then run it. This will resolve the problem if you have deleted any system file that’s essential to your Windows 10 PC.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.