Error 0x8000ffff prevents you from using the Microsoft store. Altho it is not a critical error that will break Windows, it is annoying enough that will require fixing so we can use the store once again and install apps when we want to. Interesting thing is that this error was present inside Windows 10 as well causing some annoyance, you think Microsoft would learn, and then you see reality. Anyway, we have not come here to bash Microsoft, we came to solve errors.
So there are several problems that can cause this error like issues with accessing the Microsoft servers, corrupt system files, settings being misconfigured, malware infections, or conflicting applications. We will cover all solutions for each scenario taking approaches from most simple solutions to more complex ones. Follow the guide and let's fix this annoyance.
Wait for Microsoft's servers to become accessible
Yes, just wait. If the problem is tied to Microsoft servers having heavy load or being temporarily down there is not much you can do except for their tech team to resolve the issue. Go to Twitter or Facebook and check the Microsoft page to see if anyone else has this issue, if several people are reporting the same error then it is due to server problems. In this case, the only thing you can do is to wait.
Run troubleshooter
If servers are working fine then the issue is within your system so let's get down to fixing. Most simple and easiest solution is to let Windows try and resolve the problem by itself. We will use troubleshooter for this, Windows's integrated fixing solution:
Press
⊞ WINDOWS +
I to open the
settings app
Click on
System in the left panel, then on
Troubleshoot on the right
Click on
Other troubleshooters
In
most Frequent section find
Windows Update and click on the
Run button
Wait for the troubleshooter to finish and follow on-screen instructions
Clear Store cache
If the troubleshooter has not found the issue or was unable to repair it, the next step is cleaning the Microsoft store cache in order to eliminate corrupted or partial cache files.
Press
⊞ WINDOWS +
R to open the
run dialog
In run dialog type in:
wsreset and press
OK or press
ENTER
A black screen will appear and it will not give any kind of feedback about progress, so it might seem like Windows has frozen, but do not panic nor try to do anything, this kind of behavior is normal, just wait for the process to finish and once it is done Microsoft store will launch with the cleared cache.
Disable Proxy
Proxy setting can interfere with establishing a connection to the store servers and if previous solutions have not worked we will check proxy next.
Press
⊞ WINDOWS +
R to open the
run dialog
Inside run dialog type:
inetcpl.cpl and hit
ENTER or press
OK button
Inside
Internet Properties click on the
Connections tab and then on
LAN settings
Uncheck the box next to
Use a proxy server for your LAN and click on
OK
Turn off antivirus
If nothing worked so far, turn off your anti-virus software, there is a slight possibility that your antivirus is misconfigured or preventing the system from accessing the store. Turn off antivirus and firewall to make sure that this is not an issue.
Delete the software distribution folder
So, we have tried a lot of things, and the error still persists? Let's then go to the next step and delete the software distribution folder in order to be remade new so we can eliminate corruption in the folder itself. To do this follow the guide:
Press
⊞ WINDOWS +
S to open the
search menu
Inside search type in
Windows terminal, right-click on the terminal and click on
Run as administrator.
Confirm with
YES on
UAC prompt pop up
Inside terminal press
CTRL +
SHIFT +
2 to open
command prompt
inside command prompt type in:
net stop wuauserv and press
ENTER
Then type in:
net stop bits followed with
ENTER
Next press
⊞ WINDOWS +
R to open the
run dialog
Inside run dialog type in
C:\Windows\SoftwareDistribution and press the
OK button or
ENTER
File Explorer will open and you will find yourself inside
SoftwareDistribution folder. Press
CTRL +
A to select all files inside
Press on the
delete icon or press
DEL, confirm with
YES
Once all files are deleted, the system will redownload new ones.
Enable Cryptographic service
Windows 11 has come with a cryptographic service that aims to make your computer more secure but if the service is turned off it can be the cause of 0x8000ffff error. In order to turn this service back ON, follow the guide:
Press
⊞ WINDOWS +
R to open the
run dialog
In
run dialog type in
services.msc and press
ENTER or click on the
OK button
In the list find
Cryptographic Services and double click on it
Inside
properties click on
Startup type dropdown menu and select
Automatic from the list
Click on the
Start button to run service and then on the
OK button to save the changes
Run SFC scan
SFC is an internal Windows tool for fixing corrupt system files, application will scan all system files and repair ones that are corrupted. To run an SFC scan do the following:
Press
⊞ WINDOWS +
S to open the
search menu
Inside search type in
Windows terminal, right-click on the terminal and click on
Run as administrator.
Confirm with
YES on
UAC prompt pop up
Inside terminal press
CTRL +
SHIFT +
2 to open
command prompt
inside command prompt type in:
SFC /scannow and press
ENTER
Wait for the whole process to finish and reboot your system
Run DISM scan
Similar to SFC, DISM scan will scan your system Windows image and if required it will repair it.
Press
⊞ WINDOWS +
S to open the
search menu
Inside search type in
Windows terminal, right-click on the terminal and click on
Run as administrator.
Confirm with
YES on
UAC prompt pop up
Inside terminal press
CTRL +
SHIFT +
2 to open
command prompt
inside command prompt type in:
DISM /Online /Cleanup-Image /RestoreHealth and press
ENTER
Wait for the whole process to finish and restart your computer
Then click on System.
Once you are in the system, on the left tabs find and click on Clipboard.
If you are not logged in to your Microsoft account do so on the right panel by locating Sync across devices and click on sign in.
When you are signed in click on the option to turn it on.
One option is turned ON, you will be greeted with two choices, to copy everything from the clipboard automatically or to choose text which you want to sync and paste it with ⊞ WINDOWS + V. Choose whatever better suits your needs, and you are done.
When opened you will be greeted with general settings window. These are settings for power toys themselves, Here you can check for updates, change the looks of power toys, run it on system startup and run them as administrator. Set them up so they best suit your needs.
The color picker will let you as the name suggests pick colors, it will sample colors from running applications and windows, snap their values, and place them in the clipboard. A useful application if you are working as a graphic designer, want to create some cool word document, or just want to compare the difference between colors.
After the Color Picker is activated, hover your mouse cursor over the color you would like to copy and left-click the mouse button to select a color. If you want to see the area around your cursor in more detail, scroll up to zoom in. The copied color will be stored in your clipboard in the format that is configured in the settings (HEX by default). The editor lets you see the history of picked colors (up to 20) and copy their representation in any predefined string format. You can configure what color formats are visible in the editor, along with the order that they appear. This configuration can be found in PowerToys settings. The editor also allows you to fine-tune any picked color or get a new similar color. Editor previews different shades of currently selected color - 2 lighter and 2 darker ones. Clicking on any of those alternative color shades will add the selection to the history of picked colors (appears on the top of the colors history list). Color in the middle represents your currently selected color from the history of the colors. By clicking on it, the fine-tuning configuration control will appear, which will let you change the HUE or RGB values of the current color. Pressing OK will add newly configured color into the history of the colors.
FancyZones is a window manager utility for arranging and snapping windows into efficient layouts to improve the speed of your workflow and restore layouts quickly. FancyZones allows the user to define a set of window locations for a desktop that are drag targets for windows. When the user drags a window into a zone, the window is resized and repositioned to fill that zone. When first launched, the zones editor presents a list of layouts that can be adjusted by how many windows are on the monitor. Choosing a layout shows a preview of that layout on the monitor. The selected layout is applied automatically.
Only 3 options here but maybe some are important to you. This extension lets you enable SVG file preview in File Explorer, enable Markdown preview, and enable SVG thumbnails. Turn on each one you might need.
Image Resizer is a Windows shell extension for bulk image-resizing. After installing PowerToys, right-click on one or more selected image files in File Explorer, and then select Resize pictures from the menu. You can specify your own sizes if you want, you can resize when dragging files, you can overwrite files or make new copies of new sizes, and many more options. A very useful tool I am sure plenty of users can use since this eliminates the need for pictures or any other image application for common resizing tasks.
The PowerToys Keyboard Manager enables you to redefine keys on your keyboard. For example, you can exchange the letter A for the letter D on your keyboard. When you select the A key, a D will display. You can also exchange shortcut key combinations. For example, the shortcut key, Ctrl+C, will copy the text in Microsoft Word. With the PowerToys Keyboard Manager utility, you can exchange that shortcut for ⊞ Win+C). Now, ⊞ Win+C) will copy text. If you do not specify a targeted application in PowerToys Keyboard Manager, the shortcut exchange will be applied globally across Windows. PowerToys Keyboard Manager must be enabled (with PowerToys running in the background) for remapped keys and shortcuts to be applied. If PowerToys is not running, key remapping will no longer be applied.
PowerRename is a bulk renaming tool that enables you to:
PowerToys Run is a quick launcher for power users that contains some additional features without sacrificing performance.
PowerToys Run features include:
This guide uses PowerToys to display common keyboard shortcuts that use the Windows ⊞ key. Windows key keyboard shortcuts can be used while the guide is being shown and the result of those shortcuts (active window moved, arrow shortcut behavior changes, etc) will be displayed in the guide. Releasing the Windows ⊞ key will make the overlay disappear. Tapping the Windows ⊞ key will display the Windows Start menu.
Hey, you made it till the end, thank you for reading and I hope to see you soon. 
