Configure Windows 10 to create Dump Files on Blue Screen of Death

NoteHomepage (by MyWay) is a browser extension that may be bundled with other free software that you download off of the Internet, or delivered via other advertising means. When installed NoteHomepage will set the homepage and search engine for your web browser to http://search.myway.com. While installing this extension will gather information from your browsing sessions, including website visits, clicked links, and sometimes even private information, that it later sends back to display unwanted ads into your browser. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your computer. It is considered potentially unwanted, and many users wish to remove it, so it is flagged for optional deletion.

About Browser Hijackers

Browser hijacking is a form of unwanted software program, usually a web browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijacker malware is developed for many different reasons. Generally, browser hijacking is utilized for earning advertising revenue from forced advert mouse clicks and site visits. Even though it might seem harmless, these tools are designed by malicious individuals who always look to take full advantage of you, so that they can earn money from your naivety and distraction. Some browser hijackers are programmed to make certain modifications beyond the browsers, like altering entries on the system registry and letting other malware further damage your machine.

Find out how to identify a browser hijack

Below are some signs and symptoms that suggest your browser has been hijacked: the home page of your browser is changed unexpectedly; your browser is constantly being redirected to adult websites; the default search engine is changed; you are getting browser toolbars you have never noticed before; never-ending pop-up advertisements show up and/or your web browser popup blocker is disabled; your web browser gets sluggish, buggy, crashes regularly; Inability to navigate to certain websites, particularly anti-malware and also other security software websites.

So how exactly does a browser hijacker infect a computer?

Browser hijackers might use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also come from add-on programs, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software application downloads also that you unknowingly install alongside the original. A good example of some infamous browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are regularly changing. Browser hijackers will affect the user’s web surfing experience severely, track the websites frequented by users and steal personal information, cause difficulty in connecting to the web, and eventually create stability problems, causing software programs and systems to crash.

Learn how to remove browser hijackers

Some hijackers can be removed by just uninstalling the corresponding freeware or add-ons through the Add or Remove Programs in the Windows control panel. But, many browser hijackers are difficult to get rid of manually. No matter how much you try to get rid of it, it might keep returning again and again. Additionally, manual removals demand in-depth system knowledge and thus can be a very difficult job for novices. Industry experts always suggest users remove any malicious software including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal method. Employ a PC optimizer along with your anti-malware software to solve various registry issues, remove computer vulnerabilities, and boost your computer performance.

Download the software in Safe Mode with Networking

If the malware is set to run immediately when Windows starts, stepping into safe mode may block the attempt. Just minimal required applications and services are loaded whenever you start your laptop or computer in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you should have an internet connection. Now, get the malware removal software you want by utilizing the web browser. To install the program, follow the directions in the installation wizard. 4) Immediately after installation, run a full scan and let the software remove the threats it discovers.

Switch over to an alternate browser

Some viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you’re not able to download the anti-virus software program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Firefox or Chrome to download the antivirus program.

Run anti-virus from a pen drive

To successfully get rid of the malware, you have to approach the problem of installing anti-malware software on the affected computer system from a different perspective. Adopt these measures to run the anti-virus on the affected computer system. 1) Download the anti-malware software on a virus-free computer. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double-click the anti-malware software EXE file on the USB drive. 7) Press the “Scan” button to run a full computer scan and remove viruses automatically.

Technical Details and Manual Removal (Advanced Users)

To eliminate NoteHomepage manually, navigate to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might also want to reset your home page and search providers, as well as clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please be aware that this is for professional users only and could be challenging, with incorrect file removal resulting in additional PC errors. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.

In case you didn’t know, the new Windows 10 v1903 has brought tons of new features around Windows 10 Updates. One of these features is the ability to automatically adjust the Active Hours based on your computer activity. This feature is really useful as it tells the operating system when to install the Windows Updates. A lot of users use the Active Hours feature to ensure that the Windows Update won’t force them to restart their PCs to install the update. So if your computer is turned on, it won’t apply the update during the active hours you’ve specified. In addition, the active hours change for many users and they are not that strict. For instance, if you set the active hours between 10 am to 5 pm, Windows Update won’t be forcing you to restart your computer to install the updates at those times. Note that Windows Update allows enabling an option using where it can monitor the active hours in your computer and change it. To configure this setting, here’s what you have to do:

• Frist, go to Settings > Update & security > Windows Update.
• Next, take note of your current active hours and click on the “Change active hours” link.
• Then toggle the option that says, “Automatically adjust active hours for this device based on activity”. This will change the active hours and if you match it with the previous one, it should be different.

As you can see on the image given above, the earlier active hours were between 8:00 to 17:00 and were changed to 11:00 to 19:00. If you have been using this feature for a while you’ll find how useful and handy it is especially when you’re using your computer and don’t want any notifications like the prompts for Windows Updates to bother you while working.

In every task carried out in the Windows 10 operating system, some of them don’t go smoothly and it could encounter a couple of errors along the way. One of these errors you could encounter is the Windows Update error code 0x8007000e. This particular error was reported to occur a lot when downloading and installing a Feature update via Windows Updates. And recently, it has been reported to occur a couple of times for the Windows 10 1903 May 2019 update. According to security experts, this error could be caused by a lack of memory or disk space as well as issues in the Windows Update mechanism. Whatever the cause is, troubleshooting this problem shouldn’t be hard as this post will give you some potential fixes you can check out. To fix this error, here are some options you need to consider:

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x8007000e.

Option 2 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try configuring the Windows Update-related Services

• Tap the Win + R keys to open the Run dialog box.
• Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• Next, execute the following commands. Note that you have to type and enter each the command one after the other.
  • SC config wuauserv start= auto
  • SC config bits start= auto
  • SC config cryptsvc start= auto
  • SC config trustedinstaller start= auto
• The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 4 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x8007000e, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation tool to make a bootable drive.

• After making the bootable drive, you need to plug it in your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Spring is almost here and with spring comes work, nature wakes up, people wake up, no more heating bills, time to start working, and time to start cleaning your PC. Good day everyone and welcome to another tip & trick for your PC. This time we are talking about cleaning your PC and keeping it up to software tight so you are ready for the upcoming spring season. Thank you for being with us and let's start:

Uninstall applications that you are not using

The unused applications can cause many issues for PC, from taking unnecessary disk space to even causing slower boot times if they have active services that require to be all-time up and running. They could slow down other applications like file explorer if they have extensions installed into them and can take RAM space with their background processes. If you are not using a particular application anymore or do not plan to use it soon it is always best practice to delete it from the system and thus removing all services and processes that go with it freeing so much-needed RAM and disc space.

Remove browser extensions you do not need

Browser extensions like applications can cause some issues with PC performance. if you spend a lot of time on the internet browser extensions can slow down browser and page loadings, they can make browsers take up more RAM memory and if they are outdated they could even present a serious security threat. Best practices are to keep only the extensions that you need all time, maybe some password managers or similar, extensions that you use on a daily basis, the rest should be uninstalled.

Remove things from the startup

Many services are booted along with Windows itself, some of them are crucial to the system even working, some not so. By eliminating not-needed services from the startup menu you will make sure that your boot times and overall performance of the system are in healthy form and that your PC is more responsive.

Organize files, folders, and desktop

The speeding of computer is not the only thing that you need to take care of, in order to be prepared and have maximum efficiency you will need to organize your files and folders as well. In a working environment, we often tend to save and place files all over the place, and in time they clog up desktop and hard drives. If the files are not well organized we will lose precious time trying to find anything that we need and require, so instead of wasting your time in locating files, why not organize them for easy and logical search so you can access them easily when needed.

Clean taskbar and start menu

Taskbar and start menu as well can be clogged with icons and non-organized application shortcuts and document shortcuts. Remove everything you do not need for that tidy and easily accessible access.

Sort bookmarks

It is very likely that you have plenty of bookmarks saved in our browser. It is also very likely that these bookmarks are not sorted and organized and now would be a great time to do it. Like files bookmarks also can cause you a lot of time loss if you need to find a specific one in a sea of many.

Run disc cleanup

Built-in disc cleanup utility will find temporary files, unused ones, and plenty of other junk on your hard drive. Now would be a great time to run it and get rid of junk files from your system.

Physically clean your computer

Now when we have taken care of the software part of our computer and system, it is time to clean up the computer itself. Unplug your computer and clean it, we will not go into details of this procedure, there is already an article on our site which deals with this part in detail so look it up if you need assistance with this part.

Clean your peripherals

Besides the computer for effective and pleasant work take care of your screen, keyboard, mouse, printer, etc. All of these devices need to be dust-free and clean if you expect them to behave on top of their game. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Error Causes

There are multiple reasons behind the error code C0000135 BSoD such as:

• Missing and damaged .DLL files which is linked to registry corruption
• Malware attack
• Viral infection

When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:

• Data Loss with possibly no chances of recovery
• System Failure and crash
• Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135

To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:

1. Hire a Professional
2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

• Dell Encryption Management service
• Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Valve has announced the first gaming PC handheld console: Steam Deck. At its core, Stead Deck is just a portable, small PC in little casing. It uses AMD Zen 2 CPU and RDNA 2 GPU architecture, has 16GB of RAM, Wi-Fi, and Bluetooth. It is a portable device with both a touchpad and joystick packing a seven-inch screen with a resolution of 1280x800 (16:10 aspect ratio). The screen has an ambient light sensor for automatic light adjustments same as your modern mobile device. Stating to Valve battery will hold up from two to eight hours depending on the activity of the user and what exactly he is doing. The handheld comes also with a carrying case.

Steam Deck operating system and software

Out of the box, Steam Dock comes with the latest Valve’s version of SteamOS 3. Just for comparing, the steam box was coming SteamOS 2, so this new Linux-based OS is aimed to provide better performance and better compatibility. Naturally, all Linux games in your Steam library will work right out of the box but Valve has something called PROTON inside OS, it is emulation software based on Wine that will supposedly let you play all of your Library games on a given OS. One big thing to mention here is that this is PC after all meaning that if you do not like having SteamOS on it you can install Windows instead and so far as we know it will support Windows 11. Now with Windows 11, you will be able to play all of your Steam games and run any kind of Windows software on it including EPIC store, battle.net, and others.

Cost and release date

The initial release date is set for December 2021 and today on July 16^th Valve is opening you can reserve your copy if you want to pre-purchase. Follow this link if you want to reserve your copy. Reserve your Steam Deck device The price of the device will depend on the memory capacity which you would like to have. Please note that each of the 3 offered devices will have the same hardware, the only difference will be in memory available, and the most expensive version will also have anti-glare screen, everything else is identical. 64GB model will be $399, 256GB model will have the price of $529 and largest one with whooping 512GB will be $649

Conclusion

Valve ventures into the digital hardware domain again but it is unsure will they make it this time. Both Steam machine and their controller were in long run failed and later unsupported products so perhaps some customer caution is advised. Although having a handheld PC is tempting I would advise seeing how the overall market will accept this contraption before throwing money into it.

Bluetooth perhaps is slowly becoming an outdated feature but sometimes you can really used it and need it. By default, in Windows 11 Bluetooth is turned OFF so if you need it, you will need to turn it ON first. Luckily turning it ON is easy and we will guide you through the process

Turning Bluetooth using the Quick Settings menu

The easiest and fastest way to turn the Bluetooth ON is using the quick setting menu:

1. Click on indicator icons located left of date and time in Taskbar
2. Click on the Bluetooth icon (if the icon is not displayed, click on the pencil icon, then click on Add and add Bluetooth icon from the list)
3. Right-click on the Bluetooth icon and select go to Settings
4. Go to Adding a Bluetooth Device to Windows 11 section

Switch it ON via Windows Settings

1. Open Windows settings by using ⊞ WINDOWS + I combination
2. Click on Bluetooth & Devices
3. Inside settings turn Switch to ON beside Bluetooth
4. Click + Add Device large button on top
5. Click Bluetooth
6. Select device in the list of found devices (make sure device is turned ON, it has Bluetooth sharing ON, and that it is in pairing mode)
7. If the device needs the password, type it in
8. When the message Your device is ready to go is showed on the screen click on the Done

Advice on Bluetooth devices

Note that the Bluetooth devices you connect to Windows 11 stay linked to your PC unless you pair them with a different PC, smartphone, or tablet later. After a time, most Bluetooth devices power down automatically to save battery life. To continue where you left off, either power the Bluetooth device up (if it has a power button) or press a button on a keyboard or mouse, and it should automatically turn on and reconnect with your PC. If you’re having trouble connecting your Bluetooth device, make sure that Windows 11 is fully updated and that you’ve installed any drivers that came with your device. Make sure that the device is fully charged or that it has a fresh set of batteries. while Windows is searching. You’ll need to remove the device from Windows 11 first and then attempt to pair it with your PC again.

Removing devices

If you need to remove (un-pair) a Bluetooth device, just open Windows Settings and navigate to Bluetooth & Devices. Locate the name of the device that you want to remove, click the three dots button in the corner of its square and select Remove Device.

Most scrollbars are hidden by default if they are not used in Windows 11. If you are not ok with this feature and want scrollbars to be always visible and available do not worry, turning them ON is very easy.

• Press ⊞ WINDOWS + I to open Windows settings
• Click on Accessibility in the sidebar
• Select Visual Effects
• Inside visual effects settings find Always show scrollbars and switch it ON

Windows 11 will save settings automatically and apply setting right away. Close settings and continue with work.

A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:

“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

• Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
• Step 2: After that, under the View menu, enable Hidden items.
• Step 3: Next, navigate to the following path:

C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft

Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.

• Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
• Step 5: Right-click on the Ngc folder and select Properties.
• Step 6: Under Properties, go to the Security tab and click on the Advanced button.
• Step 7: Next, click on the Change link which corresponds to the Owner field.
• Step 8: Then click on Object Types and ensure that everything is selected.
• Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
• Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
• Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
• Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.