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Error Code  0x80070490 - What is it?

Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.

The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.

Solution

Error Causes

Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:

• Attempts to install Windows 8 or 8.1
• A corrupted Component-Based Servicing (CBS)

Further Information and Manual Repair

The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.

1. Repair Corrupted Windows Files with System File Checker

The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.

To repair files, begin scan by swiping the right edge of the screen then opening the search box. Type Command Prompt, right-click this option, then select Run as Administrator. Once the scan begins, wait for the process to be completed then restart your device. Check if the error is resolved by reattempting updates. If error code 0x80070490 in Windows 8 or 8.1 persists on your device, proceed to the solution below.

2. Perform Clean Boot

A clean boot is one of the best ways to reduce conflict among files – an issue that may arise whenever users update, install or run programs on their Windows device.

To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.

You can access the clean boot tool by entering msconfig in the search box. Select Services, then System Configuration. Check the Hide all Microsoft services checkbox then select Disable all. Next, go to the Startup tab, click and open Task Manager. After selecting the Startup tab, make sure you right-click each startup program. Click Disable from the context menu then close Task Manager when done. Select OK on the System Configuration menu then restart your machine to clean boot Windows 8 or 8.1.

If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.

3. Run Windows Update Troubleshooter

This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.

To run Windows Update Troubleshooter, simply download from Microsoft’s website. Be sure you are downloading the tool recommended for your operating system, in this case Windows 8 or 8.1. After you download Windows Update Troubleshooter, run it to enable the tool to check for and resolve update issues on your device.

4. Use DSIM or System Update Readiness Tool

The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.

Once you download and install this tool, it will be able to run automatically. The process may be technical, however, requiring specialized knowledge to successfully download and run the tool. Consider getting assistance from an IT professional in this case. Also, check Microsoft's online resources to download the tool.

5. Use an Automated Tool

Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.

If you encounter a Blue Screen error that points out to the CMUDA.sys, read on as this post will guide you in fixing it. The CMUDA.sys file is a Windows operating system driver file that is related to the USB Device Audio capabilities of a computer. There are times when this file causes Blue Screen error due to some conflicts in RAM or some incompatible firmware or hard disk issues, corrupted drivers or malware infection, and so on. There are various Blue Screen errors that are related to the CMUDA.sys file such as:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED (CMUSBDAC.sys)

In most cases, the CMUDA.sys file usually triggers the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Blue Screen error. Although this Blue Screen error may seem complicated, its workarounds are straightforward so you won’t have any problems in following them.

Option 1 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, locate the device drivers that are marked with a small yellow exclamation mark icon and right-click on each one to open their Properties. On the other hand, you can also look for sub-entries under Sound, video, and game controllers like the C-Media USB Audio Class
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. You can download the as C-Media USB Audio Class driver from the cmedia.com website.

Option 2 – Try to recreate the CMUDA.sys file

The first thing you can try is to recreate the CMUDA.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. Which is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to CMUDA.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the CMUDA.sys Blue Screen error is now fixed.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

On the other hand, you can also try running the online Windows 10 Blue Screen troubleshooter from Microsoft. It is a wizard that could help you fix any Stop errors related to the CMUDA.sys file and will offer you helpful links as you use it.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run System Restore

Running System Restore might also help in fixing Blue Screen errors related to the CMUDA.sys file.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Referenced Memory at - What is it?

0x Referenced Memory at 0x is an error code that occurs when the random memory addresses conflict. This error causes running programs or browsers to crash. Referenced memory at error code is considered as a service violation error. It is displayed as the following:

“The instruction at 0xf77041d24 referenced memory at 0×00000000. The memory could not be read.”

Solution

Error Causes

The ‘referenced memory at’ errors is either triggered by:

• Hardware failure
• Problems with the RAM and the registry

Hardware failure may result if the driver is not installed properly. The problems in the RAM indicate registry issues that occur due to data overload in the hard disk and poor PC maintenance. The registry saves all the information and activities you perform on your system on the hard disk. This includes the junk files, temporary files, invalid registry entries, and files of both installed and uninstalled programs.  These files accumulate and take over a lot of RAM space. Also, the referenced memory at error can be considered to be a form of memory leak where unknown third-party software can take up the memory space that has been reserved for a particular program. For example, if you have toolbars and add-ons installed in your browser, it can also lead to invalid registry storage in the registry. If you don’t clean the registry, these unnecessary files can overload your data and lead to hard disk/RAM damage and corruption triggering obscure error messages like referenced memory at error.

Further Information and Manual Repair

Referenced memory is a critical error; if not resolved it can lead to serious PC damages like a system failure. To avoid this, it is advisable to fix it right away. Here are a couple of ways to repair this issue on your system:

Cause: Hardware Failure

Solution: If the referenced memory at error is generated due to hardware failure then to resolve this error you must reinstall the driver that has caused the error to appear. Let’s say if the error pops up because of the printer driver, reinstall it. For re-installation of the driver, simply go to the control panel and click on the Device Manager option. Once you click it you will see a detailed page with a list of devices. Now click on the printer (the problematic driver in this situation) to reinstall the driver software. Double click on it to open the properties dialog box and then click the driver tab and update the driver. Once you have updated the driver, try using the printer. Check if it works. If it works and the referenced memory at the error code does not appear on the screen, this means the problem was with the hardware. However, if the error still pops up then this means the problem is deeper. It’s related to the registry.

Cause: Problems with the RAM and the registry

Solution: If the problem is with the RAM and the registry, then it is advisable to download Restoro. Restoro is a new, next-generation, and highly functional registry cleaner. It detects and removes all the registry issues, unnecessary and obsolete files saved in the hard disk taking up a lot of RAM space. It clears the RAM and cleans up the disk. Furthermore, it repairs the damaged files, fragmented disk, and the corrupt registry in seconds enabling you to resume the program that you were running before the error occurred. Restoro has a user-friendly interface and easy navigation. To run and operate this system you don’t need any kind of technical expertise. In just a few clicks you can resolve the critical referenced memory at error on your PC. It is compatible with all Windows versions Click here to download and install Restoro on your PC and fix the referenced memory error code now.

Windows 10 has a Cloud Clipboard feature that allows users to have a list of multiple copied text in place so that they can reuse it. And each time the computer restarts, the Clipboard Data is cleared. However, you can actually do it manually. How? Read on as this post will walk you through how you can turn on or off as well as clear the Clipboard history in Windows 10. This kind of feature is already available in Windows 10 v1903. In the previous versions of Windows, there was no feature to turn off history in the clipboard and users have to use other ways to clear the clipboard history. And now it seems that Microsoft has put an end to this dilemma as it now allows users to clear the clipboard history. To turn on or off or clear the Clipboard history, here are some instructions you need to follow: Step 1: Tap the Win + X keys to open the power menu and select Settings. Step 2: After that, navigate to Settings > System > Clipboard. Step 3: From there, turn off the toggle button under the Clipboard history section. This will turn off the Cloud Clipboard feature. As a result, the default clipboard will hold one last item and will not display the data on the clipboard. Note: When you tap the Win + V keys to invoke the clipboard manager, you will see a prompt that says, “Can’t show history, See all copied items in place, Turn on clipboard history”. You have the option to turn it back on by simply clicking on the available button. Doing so would only hide the existing data and makes sure that no copy of the data is kept.

Conclusion

On the other hand, if you want to clear the clipboard without affecting its history data, you have to make sure to pin the items on the clipboard that you want to stay. After that, click on the three-dotted icon for the menu and click on the “clear all” option. This will delete all the entries but will keep the pinned items on your clipboard.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Error Code 0x803f7001 – What is it?

Error code 0x803f7001 results when users fail to update their Windows operating system. This often occurs when they seek to update from Windows 8 or 8.1 to Windows 10. Users will be able to identify error code 0x803f7001 because of the following common symptoms which occur:

• Inability to upgrade your Windows operating system to Windows 10
• Message box with error code 0x803f7001

Solution

Error Causes

The causes for error code 0x803f7001 are usually associated with the use of an unlicensed version of Windows 8 when upgrading to Windows 10. In such cases, the error code occurs when there is no valid Windows license or product key on your device.

Further Information and Manual Repair

To fix error code 0x803f7001, users may not necessarily need technical knowledge or the help of a Windows repair technician. Usually, the process is simple and can be resolved with the use of a valid product key. However, if users have trouble implementing the instructions found in the manual repair methods listed below, contact a Windows repair specialist for help or use an automated tool that provides the best solutions for problems like error code 0x803f7001.

Method One: Use a Valid Product Key

A product key is a 25-character code that enables users to activate their Windows operating system. To successfully activate your operating system and resolve error code 0x803f7001, enter the product key in the correct order. Once you have a valid product key in your possession, begin to resolve the error code by following the instructions below:

• Step one: Click the Start button then select Settings
• Step two: Select Update & security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key. (Ensure you include the 25 characters of your product key in the correct order.)

Once you type in the valid product key, you should be able to successfully upgrade to the latest version of Windows. However, this method is only effective if the error code 0x803f7001 on your device is caused by issues related to the product key.

If the error code reappears after attempting manual repair method one, move to the next manual method suggested below.

Method Two: Reinstall Genuine Version of Windows 8

This method is crucial for you to perform if method one was not successful. Begin the reinstallation process by ensuring you have a genuine version of Windows 8. After reinstalling this version of your Windows operating system, attempt to upgrade to Windows 10 by following the instructions below:

• Step one: Type Settings in the search box near the Start button or click the Start button and select Settings
• Step two: After clicking Settings, select Update & Security
• Step three: Select Windows Update then the Check for updates tab
• Step four: Activate Windows 10 update

If this method is successful, you will no longer see error code 0x803f7001 pop up in a message box. You will also be able to access Windows 10, and all the benefits it provides users, on your device.

Method Three: Install an Automated Tool

Automated tools help PC users eliminate common issues such as Windows error codes. To address or rectify error codes like error code 0x803f7001 download a powerful automated tool on your machine. This tool enables users to access quick solutions. It also scans for and corrects issues that may result in error codes or poor PC performance.

The number of Hertz is the number of how many images your screen draws in one second. So monitor with a refresh rate of 60Hz will draw 60 images each second on your screen. To most users, this will look fine and enough but actually, if you would place them in front of a 120Hz screen difference will be visible right away.

Benefits of higher refresh rates

In most simple words just looking at a screen that has a higher refresh rate will produce a more natural feel of things, although some people would argue that flickering can not be seen on 60Hz monitors and that should be enough, I would argue that they never watched the movie, played the game or used high refresh rate screen when they can state something like that.

Yes, 60Hz might be enough to look at the web page or read some documents but long exposure to 60Hz can have a tiring effect on the eyes in the long run. 120Hz and above just feel more relaxed and it is far less demanding on the eyes. Watching movies also is much better on a higher refresh screen, with way much less motion blur in fast scenes giving the overall experience a greater natural feel.

Gaming is perhaps an area where a refresh rate of 120Hz and above will show its best. Having a higher refresh rate will be easier on your eyes and can even give you a competitive edge. When for example you have twice more images per second on your screen than your opponent his movement will be more fluid and predictable because of that and overall precision will be much higher when moving the cursor in the game since more frames per second means more precision and smoother movement.

The dark side of high refresh rates

After all the positive things that were said about the advantages of high refresh rates, it is just fair to look at some negatives or in this case only negative one and that is Computer power. As said in the previous section having a 120Hz refresh rate means having 120 frames displayed on the screen per single second. Having even higher monitors like 360Hz means even more frames per second and in order to actually see all of that frames you will need to have enough computer power to back it up. Having for example screen with a refresh rate of 240Hz means nothing if your GPU and rest of the computer are able only to push 150 frames per second, in this case, you will still have 150 frames in one second despite the monitor being able to go to 240.

Conclusion

Generally and with all of my heart I would recommend moving away from 60Hz monitors, yes they are cheaper and more affordable but at the end of the day if you are someone like me who spends most of his daily time in front of the computer you would be grateful to have higher refresh rate screen and save your eyes, and after all, why not enjoy some smoother and better movie and game experience as well as saving your eyesight.

TPM 2.0 requirement for Windows 11 has produced a lot of discussions since it was announced. A lot of somewhat older hardware seems to be left behind with this decision from Microsoft. So naturally, when something like this is announced, especially when it is stated it is the must-have thing, people find a way to break it and to prove it is not the case. In that spirit, I am proud to present you with not one but three-way you can install Windows 11 on hardware that does not has TPM 2.0. Please note that by bypassing this you will not be able to use some Windows 11 features tied to modules like Device encryption, vTPM in Hyper-V, and all TPM-related services. I will cover methods from the most simple and straightforward ones to the more complicated using registry editor.

Bypass TPM with changing installation media

For this method to work you will need both Windows 10 ISO and Windows 11 ISO since it will require some file copying between them. You will also need Rufus or another tool to make a new installation media once files are copied All you have to do in this method is to go into your Windows 10 ISO and delete the install.esd, then just copy install.wim from Windows 11 installation media into the same place, and you are done. Make install ISO with Rufus and install Windows 11.

Change DLL on installation media method

For this method, you will need everything like in the previous one and the process is almost the same, but this time instead of migrating the whole installation file, we will just replace the appraiserres.dll file. Copy appraiserres.dll file from your Windows 10 installation media over the same file on Windows 11 installation and you are good to go.

Bypassing TPM via registry editor

If for some reason previous easy solutions have not worked for you do not lose hope just yet, there is one more way you can bypass TPM. In this given method you will not need Windows 10 installation media but the process is a little more complicated than previous ones.

1. Create Windows 11 media installation
2. Start the installation process
3. Click the Next button.
4. Select region, language, and time when asked. You can change these settings later.
5. Click the Install now button.
6. If your device was already activated, click the I don’t have a product key option to continue.
7. Click the Next button. Select the edition of Windows. When you’re installing the OS on an existing device, Windows won’t activate if you select the incorrect edition.
8. Click the Next button.
9. Select the I accept the license terms option and click next.
10. Select Custom: Install Windows only (Advanced)
11. During the Windows installation screen, now you will see a message stating that the PC can’t run Windows 11 if you do not have TPM 2.0
12. On this screen, press SHIFT + F10 to open Command Prompt window.
13. Launch the registry editor, type regedit.exe in Command Prompt, and press ENTER
14. Create a new key “LabConfig” by right-clicking on the Setup key and select New > Key under HKEY_LOCAL_MACHINE\SYSTEM\Setup.
15. Type LabConfig and press ENTER.
16. Right-click on the LabConfig key.
17. Select New > DWORD (32-bit) value.
18. Create two values: BypassTPMCheck and BypassSecureBootCheck.
19. Set their DWORD32 value to 1.
20. Press ENTER.
21. Close the Registry Editor.
22. Type exit in the Command Prompt and press ENTER or close its window.
23. Press the back button in the Windows installation setup if it still says “This PC can’t run Windows 11”.
24. Accept the terms & conditions.
25. Select Custom: Install Windows only (Advanced) option and configure the partition with the current installation.
26. Click the Next button.
27. Finish Windows 11 installation

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:

• Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
• After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
• Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
• From there, switch from the “General” tab to the “Member Of” tab.
• Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
• After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
• And in the Search results box, double click on Remote Desktop Users.
• Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.

• In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
• From there, go to User Rights Assignment.
• Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
• If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
• After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
• Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:

• Tap the Win + R keys to launch the Run utility.
• Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
• Next, look for the Remote Desktop Services and double click on it to open its Properties.
• After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
• On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
• You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
• Finally, restart your PC and see if the problem is now fixed.