Code 19 is a Windows PC error code that indicates a damaged or corrupt registry. This code usually appears when trying to start a connected device, the DVD/ CD ROM drive. Code 19 is a type of Device Manager Error code.
When you experience Code 19, the error message is displayed on your Windows screen in either of the following formats:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)"
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)"
You might encounter other error messages such as error code 42.
Typically the underlying cause of this error code is problems in the registry. The error should be fixed timely without any delays before the damage sets in. Registry issues are critical PC errors. If not resolved it can lead to system freeze, crash, and failure.
You are most likely to lose all your important data.
If you have come across this error on your computer, you don’t need to panic.
Though this is a serious issue the good news is that it is easy to resolve. You don’t have to be a computer programmer, technically sound or hire a technician to fix the error on your system.
Here are a couple of ways to work your way out of this problem:
For this here’s what you need to do: simply click on the start menu, and type Device Manager in the search box, and press enter. When the device manager window opens locate the DVD/CD ROM drives.
Click on the + sign to expand it. Now right click on the DVD drive click uninstall. After doing this, restart your PC. On the restart, Windows should automatically detect and reinstall the DVD driver. Once the driver installation is complete now see if the DVD drive works.
If the error still appears, then you need to repair the registry by deleting the corrupt registry entries. You can download drivers automatically by using a tool such as Restoro.
To remove the corrupt registry entries, go to Start and select Run.
Type ‘Regedit and press enter to open the registry editor windows. To continue you may be asked to enter the administrator password, insert it to proceed. Now the registry window will be displayed.
Here locate the registry key HKEY_LOCAL_MACHINE, then navigate to the following sub registry key HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
Here you will see the upper filters registry entry in the right pane. Right-click on the upper filter and select delete. You will be prompted for the confirmation for deletion. Click on the yes tab to confirm. Exit the editor and restart your computer.
If you are not technically sound, this may be a little confusing for you, and besides it does not guarantee to resolve all the registry issues on your PC so chances are that Code 19 error may reappear in a short time.
To resolve registry issues for the longest time and ensure that errors like Code 19 don’t pop up every now and then, you need to perform proper and in-depth registry cleaning. For this, it is advisable to download Restoro.
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Option | Recommended use |
---|---|
Automatically select unsigned drivers | Useful for testing on computers that are running versions of Windows that do not require signed drivers. |
Automatically select drivers built for older versions of Windows | Useful for testing driver compatibility with newer versions of Windows. |
Automatically select all drivers installed on this computer | Provides maximum coverage in terms of the number of drivers that are tested on a system. This option is useful for test scenarios where a driver can interact with other devices or drivers on a system. This option can also exhaust the resources available for Special Pool and some resource tracking. Testing all drivers can also adversely affect system performance. |
Select driver names from a list | In most cases, you will want to specify which drivers to test. Selecting all drivers in a device stack allows the Enhanced I/O Verification option to track objects and check compliance because an I/O request packet (IRP) is passed between each of the drivers in the stack, which allows for a greater level of detail to be provided when an error is detected. Select a single driver if you are running a test scenario that measures system or driver performance metrics, or if you want to allocate the greatest number of resources available for detecting memory corruption or resource tracking issues (such as deadlocks or mutexes). The Special Pool and I/O Verification options are more effective when used on one driver at a time. |
/c ren %systemroot%System32Spupdsvc.exe Spupdsvc.old