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Changing the Primary and Secondary monitor

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that.

A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab.

Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor.

Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu.

Step 4: After that, mark the checkbox for the “Make this my main display” option.

Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer.

So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

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Yellow triangle with exclamation on Battery
Seeing a yellow triangle with an exclamation mark on the battery symbol on the System Tray of your Windows 10 laptop is not really uncommon especially if your battery is about to run out of power. However, if you just purchased your laptop recently and the first thing you’ve noticed when you first opened it is the yellow triangle with an exclamation mark in the battery, read on as this post will help you resolve this issue. Seeing this kind of icon on your computer does not necessarily mean that you have to replace your battery as there are still several potential fixes you can try to resolve the problem. So if you notice this icon, you can try running the Power troubleshooter as it will help you resolve any potential issues with the battery. Aside from that, you can also restore the default settings of the power plan manually or uninstall and reinstall the battery driver. For more information, refer to the given options below.

Option 1 – Try to run the Power troubleshooter

As pointed out, the Power troubleshooter can help you resolve any issues your battery might have automatically. It plans and detects system settings that can affect power usages like timeout and sleep settings, display settings, and screensavers and restores them to their default settings. To run this troubleshooter, follow these steps:
  • Open the Windows Settings and go to the Update and Security option.
  • Next, click on the Troubleshoot option under Update and Security and then scroll down until you see the “Power” option.
  • Under Power, click on the “Run the troubleshooter” button to start running the Power troubleshooter.
  • Wait for a couple of seconds until the Power troubleshooter is done scanning your computer for issues. Once it’s done, follow the next on-screen instructions that appear on the screen.
  • If needed, restart your computer and see if it has fixed the problem.

Option 2 – Restore the default settings of the Power plan manually

  • Open the Windows Settings again and select System.
  • Next, scroll down until you see the “Power & sleep” option.
  • After that, click on the “Additional power settings” option located in the right pane to open the Power Options.
  • Now click on the link that says, “Change Plan Settings” and select the “Restore default settings for this plan” option.

Option 3 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
  • Plug the power chord and restart your computer.
  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power chord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.
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How to Fix Windows 8 Error Code 0x80070422

Error Code 0x80070422 - What is it?

Error Code 0x80070422 can be found on many versions of the Windows operating system including Windows 7, Windows 8, and 8.1, and Windows 10. The reason for its occurrence may vary, however, depending on the version of the operating system that you use.

In the case of error code 0x80070422 in Windows 8, it often occurs when users attempt to update their firewall or download apps from the Windows store. When this error occurs the user is unable to complete the updates and will need to apply different solutions to correct the issue.

Solution

Restoro box imageError Causes

Whenever error code 0x80070422 is encountered on Windows 8 or 8.1, it might be a result of various factors. These error codes include:

  • Registry errors – This occurs when new programs are installed over old ones
  • Malicious software such as adware, spyware, and or viruses

Further Information and Manual Repair

You do not need to be a Windows expert to attempt to solve errors like the 0x80070422 Windows 8 error code. Simply try the solutions below. If however, you feel you need a professional’s help, contact a certified Windows technician.

  • Check for any viruses or malicious software

Viruses and other malicious software are often the cause of various issues within the PC. For this reason, be sure to check your machine for a possible virus infestation. If you are unable to use your anti-virus software or if none is present you might need to download an automated tool that offers overall repair and other solutions.

  • Disable third-party security apps

Another step you can take is to disable third-party security apps. When these apps are downloaded onto your device, it can lead to the disabling of your Firewall and the inability of your device to download other apps. If this is the source of the 0x80070422 error code on your machine, the issue will be resolved after you disable the third-party apps and reboot your computer.

  • Disable Firewall

If error code 0x80070422 in Windows 8 or 8.1 occurred while you attempted to update Windows firewall, one of the best solutions you can try is to disable the firewall. Note however that disabling your firewall should be temporary as it protects your computer from worms as well as hackers that might infect or compromise your PC. Access the firewall by swiping right on the screen then searching for “firewall”. Click “Windows firewall” then select “Turn off Windows firewall”.

  • Performs a clean boot

Another option is for you to perform a clean boot. This simply refers to a reboot in Windows where only a minimum set of drivers and programs are used. A clean boot can help resolve issues related to software conflict which can occur when Windows users install programs or updates or simply run a program. Note that you must log on to the computer as an administrator. Otherwise, you will not be able to perform the clean boot.

  • Clean registry

The source of many errors related to Windows can lie within the registry. This is because the registry is involved in every aspect of a Windows computer’s operation. If there is an issue in the files of the registry or if it has been hacked, your computer will not function. For this reason, begin by cleaning the registry regularly. To clean our registry, use a powerful tool that is both reputable and user-friendly. Research your option before you make a selection as choosing the wrong tool could lead to even more errors or computer malfunctions.

  • Set Windows Update to Automatic

Another important method to solve issues related to error code 0x80070422 in Windows 8 or 8.1 is your Windows Update service. Though you may have never noticed this feature before now, the Windows Update services allow PC owners to access updates to their operating system automatically. This leads to a properly functioning PC as your machine will always have the latest features and tools available. However, if the setting is not correct, your computer may end up experiencing error code 0x80070422. Check if this is the source of your problems by verifying if your Windows Update settings are automatic. Once the settings are on automatic, reboot your machine to ensure your computer responds to the changes.

  • Download an Automate Tool

Always be prepared for the possibility of other errors. You can do this by downloading powerful software. This enables users to regularly check for issues that may cause errors on their Windows device.

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How to Repair Missing MSVCR100.dll Error

What is MSVCR100.dll Error?

Msvcr100.dll is a dynamic link library file. This file is loaded into the memory at runtime for successful program execution. This process is also referred to as runtime dynamic linking. The Msvcr100.dll belongs to the Microsoft Visual C++ Runtime Library. It is a core Windows component used by numerous Windows-based applications to load and run smoothly on Windows PC. Msvcr100.dll error occurs when the process of runtime dynamic linking fails. Due to this error, you are unable to access the desired application. The error code is displayed in either of the following formats:
  • “Msvcr100.dll Not Found"
  • "This application failed to start because msvcr100.dll was not found. Re-installing the application may fix this problem."
  • "Cannot find [PATH]msvcr100.dll"
  • "msvcr100.dll  is missing from your computer"
  • "XXX.exe - System Error - MSVCR100.dll is missing from your computer."

Solution

Restoro box imageError Causes

Narrowing down the cause of the Msvcr100.dll error is not possible as this error can occur on your PC due to multiple reasons. However, here are some of the most common causes of Msvcr100.dll error code on Windows PC:
  • Msvcr100.dll file corrupt and damaged
  • Missing Msvcr100.dll file
  • Corrupt runtime code library
  • Registry issues
  • Malware attack and viral infection

Further Information and Manual Repair

Here are some of the best ways to resolve this error on your system:

Reinstall the application causing the error

As dll are shared files used by multiple programs to load and run, there is the possibility of it getting deleted when uninstalling a certain program. If so, then the best way to fix it is to reinstall the application that is causing the error to pop up on your screen. This way you’ll be able to set up the program again and install the Msvcr100.dll file back on your system.

Download Microsoft Visual C++ 2010 Redistributable Package

Another way to resolve this error is to download Microsoft Visual C++ 2010 Redistributable Package. To do this, first, see if you are running a 32 bit or 64-bit copy of Windows. XP users go to the start menu and click run then type winver and press enter. In Vista and Windows 7, go to the start menu and type computer and click properties. The information you require is under Windows Edition. Once you find out whether you are using a 32 bit or a 64-bit version, accordingly, download the correct version of Microsoft Visual C++ 2010 Redistributable Package directly from Microsoft’s official website. Simply download and install the software. Then follow the prompts to add the toolbox to your PC. After that, restart your computer; most likely the error message will be gone. If it still persists, then this means the error is either related to the registry or malware.

Download and Run Restoro

Restoro can be used to resolve both malware infection and registry issues on your PC that could be triggering Msvcr100.dll errors. Restoro is a next-generation and multi-functional PC repair tool embedded with powerful utilities like an antivirus, a registry cleaner, and a system optimizer. The registry cleaning feature detects all registry issues and Msvcr100.dll errors. It removes unnecessary and obsolete files on the disk, like junk files, cookies, internet history, and temporary files cluttering the disk and damaging dll files. It repairs the damaged and corrupt dll files and restores the registry. Simultaneously the antivirus feature scans and removes all malicious software on your system. These include spyware, viruses, Trojans, adware, and malware that can damage dll files. This software is efficient and resolves the Msvcr100.dll error in seconds. It is easy to use and has a simple navigation. It is compatible with all Windows versions. Click here to download Restoro on your PC and resolve the Msvcr100.dll error today!
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Quick Tips and Tricks for Supreme Windows 11 Performance

Finally upgraded to Microsoft’s newest OS, but the performance is a bit sluggish? Here are a few useful tips you may not have thought about that could significantly transform your experience!

How to speed up Windows 11?

1. Disable startup programs

There are many programs that launch right on startup that really aren’t essential. This, in turn, causes your PC to launch and run more slowly.

To check which programs are enabled on startup, go into the Task Manager and select the Startup tab. Find every program that doesn’t need to launch immediately, right-click on it and press ‘Disable’.

This will not shut down the program in that instant. It’ll just prevent it from running automatically as you turn on your PC. You can always launch it manually when you need it.

2. Expand your memory and storage

If you want your PC to run super smoothly, you need to have enough memory to support that. This is especially significant for those of you who love to multitask. Upgrading your RAM gives your PC more space to store the temporary data it needs to complete processing tasks. In other words, processing takes a lot less time.

Your long-term storage is equally important. Hopefully at this point you’re already using SSD over HDD, since this type of storage offers a faster boot time.

Motherboard with memory cards
Credit: Marc Pezin on Unsplash

In any case, we recommend expanding your storage capacity. The more files and data you store, the more there is to load, significantly influencing your PC’s speed. Larger storage capacity means new data and essential updates can be stored comfortably, preventing any strain on your PC’s performance.

3. Clean up disk space

If you aren’t willing to upgrade your storage just yet, the least you can do is clean up your storage right now. 

Aside from manually deleting stuff you no longer need, you can also get rid of temporary files that clutter up your storage and eat up performance for no reason. To get to them, click Windows + X and select ‘Run’ (or just type it in the search bar).

A small window will pop up, where you need to type %temp%. This will take you to a whole folder full of all the temporary files you can remove without thinking twice. 

For those who upgraded from Windows 10, there’s a neat trick to get rid of potential leftover files you don’t need on your brand new iteration. Only do this if you’re 100% sticking with Windows 11, though. Go to System > Storage > Temporary files. Make sure to only leave ‘Previous Windows Installation’ and ‘Windows Update Clean-up’ checked and click on ‘Remove files’.

Lastly, make use of Windows 11’s fantastic Storage Sense feature. Turning it on will enable your PC to constantly watch out for junk or unused files to optimize your PC’s performance to the maximum.

4. Install pending updates

This one should go without saying, but pending updates can be detrimental to your Windows 11 performance. The longer you leave them untouched, the more bugs the outdated programs and patches can cause. So, make sure to regularly check for updates and install them as soon as they’re available.

5. Disable visual effects

As cool as visual effects, animations, shadows and transparency are, they can also put quite a toll on your computer’s speed. On a newer setup this generally shouldn’t be a problem, but if you do notice a drop in performance, definitely consider turning off some of these settings.

To do this you can go to the Control Panel, System Properties and click the ‘Advanced’ tab. In the Performance section, choose Settings. If you’d like a quicker way to get to the dialog (Performance Options) with Visual Effects, you can also type sysdm.cpl in the search bar.

Once there, you can either have your PC choose what’s best, choose the best appearance or the best performance. The other option is to manually toggle the effects off and on. The biggest obstacles to speed are taskbar animations, window shadows, control/element animations and animations upon minimizing/maximizing.

Windows 11 on a laptop
Credit: Windows on Unsplash

In the same vein, you should go to Settings > Personalization > Colors and disable Transparency, to prevent your computer from doing overtime just to hit the aesthetic appeal.

6. Get rid of bloatware

Bloatware is one of the biggest culprits of slow computer speed. 

Pre-installed software that’s pretty much useless but takes up valuable system resources has been around since day one. No matter which device or platform you’re talking about. Luckily, a lot of it is removable, making it easy to lighten the load on your device.

To boost your Windows 11 computer, go to Settings > Apps > Installed apps. You’ll probably see a bunch of apps you don’t want or need. Click on the three dots next to each one you want to remove and press ‘Uninstall’. 

Aside from helping optimize performance, removing bloatware has another great benefit. Unfortunately, often this pre-installed software is quite vulnerable, exposing you to great risk of cyberattacks. So, removing it definitely improves your device’s security and gives you at least some peace of mind.

Summary

These are a few of our fastest tips for boosting performance. There are other, more complex and time-consuming ways, of course. If you’ve tried these quick ones and still need advice on how to improve your PC’s speed, feel free to reach out!

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How to Fix Windows 10 Error Code 0x80070570

Error Code 0x80070570 - What is it?

Error Code 0x80070570 is a common Windows 10 error code that generally is seen by users who are attempting to install a new version of the operating system. While it is most often associated with Windows 10, variations on this same error code have been present in previous versions of the operating system, going all the way back to Windows 7.

Common symptoms include:

  • Inability to run through the installation process to completion when attempting to install a new version of the operating system
  • Error message regarding corrupt or missing files
While it is frustrating to encounter an error like Error Code 0x80070570 as you try to install a new operating system version on your device, there are several methods that can be used to try to resolve the issue. If you do not feel like you have the skill or knowledge necessary to successfully apply the steps below, be sure to get in touch with a trusted computer repair technician that is competent in the repair of Windows 10 errors.

Solution

Restoro box imageError Causes

In some cases, Error Code 0x80070570 arises erroneously when the system isn’t able to find a particular file that it needs. Other times, it happens when there is a conflict with the antivirus software that you are running and the installation software. Finally, there may be a faulty source of RAM in your computer that needs to be removed before the installation can be completed.

Regardless of what you believe to be the cause behind the error code, there are at least two different methods that you can use to try to resolve Error Code 0x80070570 on your device. The first is fairly simple and easy to follow, while the second requires a little bit more knowledge of your hardware in order to complete it successfully.

Further Information and Manual Repair

There are two common ways that users can attempt to get around Error Code 0x80070570 on their devices. Each requires a little more skill and technical knowledge than the last. If you don’t feel like you have the skill, time, or ability to invest in the methods below, be sure to get in touch with a Windows repair technician who can help you to complete the necessary steps in the right ways.

Here are the best ways to attempt to resolve Error Code 0x80070570 on your Windows device:

Method One:  Reattempt Installation

In some cases, when Error Code 0x80070570 appears on your computer, you can simply click on the OK button and then go back to the screen immediately proceeding where your installation has left off, choosing to restart the process of installation. For some users, repeating this method at least four times has allowed them to bypass the error without undertaking more serious and time-consuming methods to resolve the issue at hand.

Method Two:  Check Your Various Sources of RAM

If you have more than one source of RAM in your computer, first remove one of the sources, then re-attempt installation. If you are still encountering Error Code 0x80070570 after removing one of the sources, continue to remove each until you are down to a single source, then trade that last source for one of the ones that have been pulled.

If you have a bad source of RAM, this can help you to figure out which input is causing the error to appear and to address the problem appropriately. Once you have determined which specific source is causing the problem, you can reboot your computer and attempt to run the installation process one more time.

If your RAM sources are not specifically causing the issue, you may still need to run diagnostics tests on your hardware to identify the source of the problem at hand.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Fix ACPI_BIOS_ERROR in Windows 10
BSOD or Blue Screen of Death errors are one of the most common errors you can encounter on your Windows PC. One of these BSOD errors is the “ACPI_BIOS_ERROR”. If you suddenly get this error, it means that there is some problem in booting the operating system from your hard drive or Windows was not properly installed on your PC. In addition, this error could also mean that there is something wrong with the CMOS battery located in the motherboard. Unlike other BSOD errors, the workaround for this error is a bit different as these workarounds require a bit more expertise in updating the BIOS as well as setting the correct boot configuration. If you know are capable enough in troubleshooting the problem, refer to the instructions laid out below to fix the BSOD “ACPI_BIOS_ERROR”.

Option 1 – Try to remove the SSD and update the BIOS

The first thing you have to do is to check the primary storage devices on your PC. If you have just installed a new hard drive or SSD recently on your computer, then it’s most likely the cause of the BSOD error. Moreover, you should also ensure that your BIOS is up-to-date to the latest available build.
  • Remove the SSD/HDD and inject a different HDD that was already preinstalled in your Windows PC.
  • After that, update the BIOS to the latest available build. After updating it, insert the old SSD/HDD and then try to boot your PC again. The problem should be fixed now. If not, refer to the next given option.

Option 2 – Try to check the CMOS battery and reset the CMOS module

As mentioned earlier, the CMOS battery might also be the one that’s causing the problem. It is a physical component of the motherboard and is a memory chip that contains all the settings configuration on your computer and is also powered by a battery. So if your battery loses power, the CMOS will be reset and as a result, all the configurations will be gone as well. It is also possible that the CMOS module is not properly working and every time things are saved, they are properly written due to the battery. That’s why you have to consider changing the CMOS battery and see if it fixes the problem. In addition, you also have to make sure that you completely reset the CMOS module and then try booting your PC again.

Option 3 – Try to check the BIOS settings

If the BIOS settings are incorrect, chances are that’s the reason why you’re getting the “ACPI_BIOS_ERROR” BSOD error. Every BIOS has different settings which you can make use of to enhance your computer experience. So make sure that your BIOS is up-to-date and that the settings are in accordance with your requirement. Another thing you can try is to disable the Legacy USB and the Legacy BIOS in the BIOS settings if you are trying to install a 64 bit Windows version. Make sure that you also enable AHCI before plugging in the installation drive on your PC. Moreover, ensure that your PC is using IDE or Integrated Drive Electronics mode instead of SATA or Serial Advanced Technology Attachment. Aside from that, try to check the extracted setup if it is in NTFS format, if it is, you should extract the ISO in FAT32 and use it to install Windows.

Option 4 – Try to reset the ACPI Compliant Control Method

ACPI or Advanced Configuration and Power Interface provide an open standard that operating systems can use to detect hardware, perform power management, as well as monitor the status of your device and provide information for other processes. Chances are, there are some misconfigurations with this module on your PC that lead to believing that there is no battery present. That’s why you need to reset it and see if it fixes the BSOD error or not.
  • Boot your PC into Safe Mode.
  • Tap the Win + R keys to open the Run dialog box.
  • Type in “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After opening the Device Manager, go to the “Batteries” section and click it to expand it and then right-click on the “Microsoft ACPI-Complaint Control Method Battery” option and click on Uninstall.
  • After you disable the module, click on any empty space and then click the “Scan for hardware changes” option.
  • Then check if you can now boot your PC normally and without the BSOD error.
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Four Proven Methods to Fix The Rundll Error

Rundll Error - What is it?

Rundll Error, DLL is also known as Dynamic Link Library is a Window library that basically consists of instructions and codes used and shared by multiple programs installed on your system. It helps programs load and run smoothly. Rundll error is generated when the system fails to access DLL files thereby hampering your ability to successfully run your desired program.

Solution

Restoro box imageError Causes

The rundll error code is triggered due to multiple reasons such as:
  • DLL file affected by virus and malware
  • Poor program installation
  • Invalid Windows registry entries
It is advisable to fix the run.dll error immediately without any delay because this error exposes your PC to serious threats such as system crash, freeze, failure, data loss, and even privacy threats like cybercrime, data breaches, and identity thefts.

Further Information and Manual Repair

To resolve the rundll error on your system, here are some solutions that you can try:

Solution 1: Reboot your System

Sometimes rebooting your system can also resolve the issue. However, if it doesn’t then you need to try some other solution to fix it.

Solution 2: Identify the Program Triggering the Error

To fix rundll error, the first thing that you need to do is to identify the program generating this error and check it for validity. For this, simply analyze the rundll error dialog box. Let’s say you get the following run.dll error on your system Error loading
C:\WINDOWS\system32\usvdgpo.dll.
This error message indicates that the program ‘usvdgpo’ is causing the run.dll error on the system. Once the program is identified, the next step is to stop it manually. For this, you go to the start menu and click run, now type ‘services.msc’ in the dialog box, and press ‘Enter’. After that right-click the related process to your rundll error and then click the ‘Stop’ button to stop the program. Now close the window. Though this action will stop the process it will not remove the reference to the bogus items. To remove that you will have to remove the program from the Windows Registry. This can be done by typing ‘Regedit’ in the Run dialog box. This will open the registry editor. From the keys listed in the left panel, navigate to the following key: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run. Now right-click on this key and click delete and then simply close the windows registry and reboot your system. After this, you will then have to uninstall the program to completely eradicate the rundll error. To do this, go to the control panel, Add/remove programs, and right-click to uninstall the program causing the run.dll error on your system. Click yes to confirm your decision. Once the program is uninstalled, reinstall the program using the program CD to get yourself an error-free program. This procedure is tricky, time-consuming, and maybe slightly challenging for you especially if you are not a computer programmer.

Solution 3: Run an Antivirus

If the cause of the run.dll error is a malware attack then you need to download an antivirus and run it on your system. However, this may impact the speed of your PC. Antivirus is notorious for slowing down PC speed.

Solution 4: Download Restoro.

If you are not a computer programmer, then running Restoro is possibly the easiest way for you to resolve rundll errors on your system in seconds. Restoro is an innovative, cutting edge, and multi-functional feature-filled PC repair tool that can be used to repair all kinds of system-related errors including rundll errors. The registry cleaner utility cleans up the RAM by removing unnecessary and obsolete files like junk files, invalid registry entries, and files from the uninstalled programs. It resolves disk fragmentation issues, repairs dll files, and the registry. In just a few clicks you can easily repair the registry and remove malware thereby resolving rundll errors on your system. Operating Total System Care is quite simple. It has a user-friendly interface and easy navigation. It is safe, efficient, bug-free, and compatible with all Windows versions Click here to download Restoro and resolve ‘rundll errors’ and access/run programs on your system smoothly.
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Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
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Windows Photo Viewer can’t display picture
There are instances when you open a picture or an image in the Windows Photo Viewer and instead of displaying the image, it displays nothing and you’ll see an error message instead that says, “Windows Photo Viewer can’t display this picture because there might not be enough memory available on your computer”. Although this may look like a clear-cut issue of less storage space or low RAM in your computer, that’s not always the case. Security experts noticed that even when your computer has enough resources and disk space, this kind of problem could still occur. So if you experience the same thing, you need to check the Color Profile of your screen. For more information, refer to the detailed instructions provided below but before you proceed, make sure that you close some processes in the Task Manager or restart your computer and see if it helps in fixing the problem. You can also try using the Disk Cleanup tool. To use it, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
  • After that, select the drive you want to clean.
  • Now click OK to clean the disk and restart your computer.
If the Disk Cleanup tool didn’t help in resolving the issue, refer to the instructions below. Step 1: In the search box, type “color management” and then select the “Change advanced color management settings for display” option from the search results. Or you could simply go to Settings > System > Display, Advanced display settings, and from there, select display and click on the Display adapter properties of Display. Step 2: Next, switch to the Color Management tab and click on the Color Management button. Step 3: Select the monitor where you’re getting the “Windows Photo Viewer can’t display this picture because there might not be enough memory available on your computer” error in the next window. And if you have two displays, make sure that you select the primary display. You also have an option to identify the monitor. Step 4: Once confirmed, select the “Use my settings for this device” checkbox. Step 5: After that, select the Profile listed under the “Profiles associated with this device” option and then click on Remove. Step 6: Next, go to the Advanced tab and make sure that all settings are set to System default which includes a device profile, perceptual images, rendering intent, Relative Colorimetric, and many more. Step 7: Once you’re done, you have to restart your computer and then try to open the same image you were trying to open earlier and then check if you can now open it instead of seeing the error.
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RAC Manager not working, Error 0xc0000005
If the Diagnostic Data level in your Windows 10 computer is configured manually to the non-default security setting of zero and you’ve encountered an error code of 0xc0000005, read on as this post will guide you in fixing the problem with the Remote Access Connection Manager Service. In relation to error 0xc0000005, you might also encounter an error in the Application section of Windows Logs in the Event Viewer, along with the Event ID 1000 which would most likely have a reference of “svchost.exe_RasMan” and “rasman.dll”. Before you troubleshoot the problem, keep in mind that the Remote Access Connection Manager or RasMan service is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks. Each time you connect, the Services dials the connection or sends out a request for a VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel. There are several options you can check out to resolve this error, you can try to install the KB Update 4505903 or fix it via Group Policy. You could also try to enable Telemetry from the Settings app or enable it via Registry Editor. For more information, make sure to check out the provided options below.

Option 1 – Try installing the KB Update 4505903

The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog. On the other hand, if you are using the Windows Server Update Services or WSUS, then you can just manually import the KB Update 4505903 into WSUS.

Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service

The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
  • After that, open the policy and select one of the security levels like Basic, Enhanced, and Full.
  • Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
  • Once one, open the Run dialog box again and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
  • From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not...

Option 3 – Try enabling Telemetry via Settings

  • Tap the Win + I keys to open the Settings app.
  • Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
  • After that, tap the Win + R keys to launch Run and type “services.msc” in the field, and hit Enter to open the Services Manager.
  • From there, look for the Remote Access Connection Manager Service and restart it.

Option 4 – Try to enable Telemetry via Registry Editor

  • Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • From this path, look for “AllowTelemetry” and double click on it.
  • Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
  • If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
  • Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.
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