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Change Windows 10 Lock Screen Background

Hello everyone, I hope you are all doing well. Today we will be changing the Windows Lock Screen background. Changing the lock screen background is a very easy task and it can be done in a very short time. So let's jump right into it.

The first thing you need to do is to press the Windows start button on the bottom left and then press settings.

Windows 10 Star menu with marked settings iconOnce the settings screen appears, choose and click on Personalization.

Windows 10 settings menu with marked Personalization groupInside personalization, click on the Lock Screen tab.

Windows settings lock screenOn the right screen, under the picture, you will find Windows spotlight, click on it to bring a drop-down menu up.

lock screen drop down menuYour choice is presented as a single picture for background or slideshow, a series of pictures that are going to be looped in a given time interval.

If you would like just a single picture for your background, choose that and click on it.

lock screen browse for picturesOnce you are in choose picture dialog, click on the browse button and navigate to the picture on your storage which you would like to have as a background.

If however, you fancy slideshow as your lock screen background, click on the background drop-down menu and choose the slideshow. Next, click on add a folder and navigate to a folder where you have pictures that you would like to have as a slideshow for your Windows lock screen.

lock screen add a folder option

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How to Repair Windows 10 Error 0x800F0922

Error Code 0x800F0922 – What is it?

Error Code 0x800F0922 refers to an issue with downloading the newest version of Microsoft Windows, Windows 10. It could mean that your PC doesn't have enough free space in the System Reserved partition, or that it couldn't connect to the Windows Update servers. This issue is not very common, most users will never see this error code. Some, however, will need to follow the below fixes in order to download and upgrade their systems properly. Common symptoms include:
  • Dialog box appears with the Error Code 0x800F0922
  • Microsoft Windows 10 upgrade is unsuccessful and/or incomplete
  • Users are unable to open applications after attempting the Microsoft Windows 10 upgrade

Solution

Restoro box imageError Causes

There are two standard reasons why this error occurs during the Microsoft Windows 10 upgrade.
  • There may not be enough free space in the “System Reserved” partition of your hard drive.
  • Error Code 0x800F0922 could also mean that your PC was not able to successfully connect to the Microsoft Windows update servers due to a VPN (virtual private network) connection in your home or office network.
  • The .Net framework installation portion of the Windows 10 upgrade fails.

Further Information and Manual Repair

Error Code 0x800F0922 as stated is somewhat rare, but it does occur occasionally. Users who have experienced this error while attempting to upgrade their system to Microsoft Windows 10 have the following options for do-it-yourself fixes.

Method 1:

Use this method if you are operating on a network that uses a VPN connection.
  1. Disconnect from your office or home network.
  2. Turn off your VPN software.
  3. Run the Microsoft Windows 10 upgrade.
  4. Restart your PC.
  5. Reconnect to your home or office network.
  6. Turn your VPN software back on.

Method 2:

This will run the Windows 10 Update troubleshooter that is built into your PC.
  1. Click on the Windows icon on the lower-left corner of your desktop.
  2. Press the “w” key to open the SEARCH function.
  3. Type “troubleshooting” in the search field and press ENTER
  4. When the troubleshooting window opens, select the “view all” option from the left window pane.
  5. Select “Windows update”.
  6. Select “advanced” and then choose the “run as administrator” option.
  7. Click the NEXT button and follow the on-screen prompts.
  8. This troubleshooter will walk you through the steps needed for your specific situation.

Method 3:

This method will run the DISM (deployment image servicing and management) tool built into your PC.
  1. Press the “windows key” on your keyboard followed by the “x” key.
  2. Select the “command prompt admin” option.
  3. Type the command “exe /online /cleanup-image /scanhealth” into the command prompt field and press ENTER.
  4. Wait for the scan to run completely.
  5. When the scan is complete, a message will appear telling you that “the operation completed successfully”.
  6. Type the command “dism.exe /online /cleanup-image /restorehealth” into the command prompt field and press ENTER.
  7. This will take a while to run completely, but it will restore any missing or corrupted files necessary for the Microsoft Windows 10 update.
  8. Restart your computer.
  9. Attempt the Windows 10 upgrade again.

Method 4: Use this option if you believe the issue is a result of the .NET framework being disabled.

  1. Press the “windows” key followed by the “x” key.
  2. Select the “control panel” option.
  3. When the control panel window opens, click your cursor in the search field on the upper right hand corner.
  4. Search for the phrase “windows features”, then select the link “turn Windows features on or off”.
  5. Select the check box (add a check) to the box next to “.Net framework”.
  6. Click the OK button.
  7. Proceed with your Microsoft Windows 10 upgrade.
To resolve this, all you need is third-party software to increase the size of the System Reserved partition. One of the four methods listed above should fix your Error Code 0x800F0922 issue and allow for a successful Windows 10 upgrade. On an occasion where there isn't enough space, use third-party software to increase the size of the System Reserved partition.  If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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What Is Phishing And How Can You Protect Yourself From It?

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Phishing Illustration
Credit: Anne Nygård on Unsplash

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

Illustration of Email Phishing
Credit: Justin Morgan on Unsplash

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

Spear Phishing Illustration
Credit: Azamat E on Unsplash

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

  • Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
  • In any instance where payment information is requested, be very, very careful.
  • If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
  • Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
  • Bad spelling and grammar are usually a telltale sign of phishing.
  • Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
  • If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
  • Always examine first-time senders in detail.
  • Block suspicious e-mail addresses, numbers and social media accounts.
  • If you are receiving a coupon for free stuff… You aren’t.
  • If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

Illustration of a Lock on Keyboard Keys
Credit: FLY:D on Unsplash

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!

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Windows Defender error code 0x80073afc
If you receive an error code of “0x80073afc” in Windows Defender after you boot your Windows 10 computer or when you try to manually run Windows Defender, then it could be that the Windows Defender files are corrupted. In such cases, this error could also occur if there is third-party security software that interferes with the smooth functioning of this Microsoft Security Client. If you are one of the users who are currently facing this issue, then here are some suggestions you can check out to resolve the Windows Defender error code 0x80073afc.

Option 1 – Try to check the status of all the Windows Defender-related services

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try to re-register the concerned DLL files

You could also try to re-register some Dynamic Link Library or DLL files on your computer as this could also help in fixing the Windows Defender error.
  • In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • After opening Command Prompt as admin, type the following commands one after the other:
    • regsvr32 dll
    • regsvr32 dll
    • regsvr32 dll
    • regsvr32 dll
  • Once you’ve entered the commands given above, it will re-register the concerned DLL files in your system.
  • Now restart your computer for the changes to take effect.

Option 3 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box,
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Afterward, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Options
  • Next, look for the DWORDs named “MSASCui.exe”, “MpCmdRun.exe”, “MpUXSrv.exe” and “msconfig.exe”.
  • If you can’t find these DWORDs, refer to the next given option below.
  • Restart your computer.

Option 4 – Check the Environmental Values

  • Type “View advanced system settings” in the Windows search box and select the appropriate result.
  • This will open a new mini window. From there, go to the Advanced tab and click on the “Environment Variables…” button located at the bottom part of the window.
  • Next, look for the “%ProgramData%” variable name and make sure that its value is set to C:/ProgramData.
  • Then click OK to save the changes made.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the Windows Defender error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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An Easy Guide to Resolving Error 0x80040600

0x80040600 - What is it?

This is a typical MS Outlook error code. This error message may prevent you from sending and receiving emails via your Outlook account. The error message is displayed in the following format:
"An unknown error has occurred. 0x80040600"
If this is the primary source of your communication in the office, then this error can cause you a great deal of inconvenience as it may prevent you from running important business errands via your Outlook account efficiently. Therefore, when you experience the 0x80040600 error on your PC, it is advisable to fix it immediately.

Solution

Restoro box imageError Causes

This error code is triggered due to multiple reasons. These include but are not limited to:
  • PST (Personal Storage Table) file reaches its file size limit
  • PST file corruption
  • Viral infection
  • Incorrect Windows registry settings
  • Improper shutdown of Outlook
This error code can lower your office productivity as you may be unable to send and receive emails on your Outlook account. Also, you may get locked out of your account and be unable to view your calendar entries and open email attachments saved previously in your account.

Further Information and Manual Repair

To resolve the error on your PC, you don’t have to wait for the network personnel to fix it or be a computer expert. Here is a list of easy and effective DIY methods to help you fix this error code right away.

Method 1: Download a PST File Repair

If the error occurs because your PST file has reached it maximum limit which is normally 2 GB or because of PST file corruption, then it is advisable to download a PST file repair tool. After downloading it, simply run it on your PC. This tool will immediately fix the damaged PST file and file the issue.

Method 2: Download an Antivirus

Deadly viruses like Trojans and spyware can penetrate into your PC if through downloads and opening phishing emails. Therefore, to remove such viruses it is important to install an antivirus and scan your entire PC.

Method 3: Install Restoro.

If the problem is associated with incorrect Windows registry settings or viral infection, it is advisable to download Restoro. This software is multi-functional deployed with 6 different and powerful utilities including an antivirus, a registry cleaner, and a system optimizer to name a few. The registry cleaner repairs the registry corrects the settings and fixes the damaged files. The antivirus on the other hand simultaneously removes all types of viruses including Trojans, spyware, malware, and adware on the system. While the system optimizer feature ensures the PC performance and speed are not compromised during the scanning and cleanup process. This software is safe, efficient, and compatible with all Windows versions. It has a user-friendly interface and simple navigations which makes it quite easy for all levels of users including novice and intermediate to operate. Click here to download Restoro and resolve the 0x80040600 error code on your PC today!
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Fix Err_Connection_Closed in Windows
If you suddenly encounter an error message that says, “This webpage is not available, Err_Connection_Closed” while browsing the internet or visiting a website and the website fails to load, then it means that there is some problem with your network connection. Similarly, you may also get other error messages like “Err_Network_Changed”, “Err_Connection_Reset” and “Err_Internet_Disconnected” errors in different browsers like Chrome, Firefox, and Edge. The problem lies in your Windows 10 computer and your internet connection since this is a network issue. So before you troubleshoot the problem using the suggestions given below, you need to refresh your browser first or you could also tap Ctrl + F5 on your keyboard to hard reload the webpage. If you’re still getting the same error message, then proceed to the guide below.

Option 1 – Try removing the Proxy

Removing the Proxy might also help you in fixing the “This webpage is not available, Err_Connection_Closed” error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try using Google Public DNS

If the first option didn’t resolve the issue, you can try to use the Public DNS by Google and see if it can help fix the problem. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the Err_Connection_Closed error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’re getting the “This webpage is not available, Err_Connection_Closed” error when trying to browse the internet.

Option 5 – Try to check the network cables and then restart your router

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting this error.

Option 6 –Try a Network Reset

When all else fails, you might have to consider resetting your entire network settings. Simply follow the steps below to do so.
  • Click on the Start button and then click on the gear-like icon for Settings to open it.
  • Next, select Network and Internet.
  • Then scroll down and look for “Network Reset” – click on it and then click on the Reset now button.
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The PrintNightmare vulnerability finally fixed
PrintNightmare vulnerability has been a struggling issue for Microsoft in the past weeks, each time it seems to be addressed and fixed something new popped up and it still had issues. Microsoft finally addressed the issue but with a price. The default behavior of Point and Print is changed. From this fix onward, the Point and Print driver installation and update behavior will require administrator privileges, which should prevent the exploit to the Windows Print Spooler that could be used by malicious individuals to gain administrative privileges in Windows. The drawback of this fix from Microsoft is that non-elevated users may have difficulty adding or updating printers. Microsoft feels that the security risks caused by PrintNightmare are worth the tradeoff, though. If you really want to let non-elevated users add printers, you can follow the instructions in this Microsoft Support article to disable this mitigation with a registry key. However, doing so will expose you to this known vulnerability and isn’t recommend.
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How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
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A Quick Way to Fixing Error 0x8007045D

What Does 0x8007045D Error Code Mean?

The 0x8007045D error code is an I/O (input and output) error that is associated with the registry. It indicates that the Windows operating system has become overloaded with invalid system references in the registry. This may prevent you from executing reading and writing to and from devices successfully.

Error Causes

Registry is the main database of your PC. This portion of your computer saves all the activities that you perform on your PC including the junk files, temporary internet files, invalid entries, bad registry keys, and more. This clutters the hard disk. If the unnecessary files are not removed from the registry, it may lead to I/O errors like 0x8007045D. On the hard drive, some parts of the drive may fail to function. If this is not fixed on the time it may lead to serious disk damage and registry corruption eventually resulting in system failure. System failure can make you lose all the valuable data saved on your system for good.

How to Fix the Error Code 0x8007045D?

Error codes on your PC are like warnings. These codes indicate that your PC has some issue. Therefore ignoring it is not wise. To spare yourself from such serious PC damages, it is advisable to take correct measures timely instead of prolonging and making the situation go from bad to worse.
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New Windows vulnerability discovered
The latest security vulnerability was discovered inside both Windows 10 and Windows 11 letting any user access admin privileges inside the operating system. This can, of course, be used by a potential attacker to get full control of the system. The problem lies in Microsoft's security rules assigned to the Windows Registry and the Security Account Manager. Both for some reason have reduced restrictions allowing any local user to fully access the files without administrator privileges. The problem is even more amplified if we think about Security Account Manager which includes all account data including the passwords of all users using the same PC. This can provide a potential attacker with all information and let them log on into the administrator account for full control. Microsoft is aware of the matter and is tracking it with code CVE-2021-36934, and includes a complete workaround for the issue, which includes restricting access to  %windir%\system32\config and deleting any restore points or Shadow volumes that were created before that point until the hole is plugged with an official security patch.
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Windows got stuck on Preparing Windows screen
You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10
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