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Calibrating Windows 10 display for HDR video

High Dynamic Range or HDR is a technique that’s used to create lifelike videos which have improved and better dynamic range, especially when it comes to details. And as you know, Windows 10 supports the steaming of HDR videos as long as the display supports it and it comes with the option to enable the HDR Playback for Windows 10 Video Streaming apps. However, before you can get the best viewing experience, you need to calibrate the display further for HDR video on your Windows 10 PC.

Take note that even when you have the HDR Playback feature enabled on your computer, you still need a display that supports it. To make sure that your display supports this feature, you can use the DirectX Diagnostic Tool to have the display correctly wired and have the latest WDDM 2.4 drivers installed as well as set the other settings properly.

Once you’ve made sure that your computer’s display really supports HDR and you’ve already enabled the HDR Playback feature, now it’s time for you to calibrate. Remember that when you calibrate the display, you should make an external monitor your primary display if you are using it for HDR and then adjust the settings to your liking. And if you are calibrating for primary display, you need to disconnect all other displays.

Follow the given steps below to calibrate the display of your PC.

  • Step 1: You need to open the Video Playback first. To do so, navigate to Settings > Apps > Video Playback.
  • Step 2: Under the Video Playback settings, uncheck the “Don’t increase display brightness when watching HDR video on battery” checkbox or plug in your PC.
  • Step 3: Next, click the “Change calibration settings for HDR video on my built-in display” link located on the right side.
  • Step 4: After that, click on the Play button located on the left side to play the video. Then move the sliders to the left or right so you can start to calibrate. Once you see that the quality of the image is to your preference, stop.

Note: Just a tip when calibrating – you just have to find the right balance between the details in the darker parts of a scene. For instance, you have Mountains in the background and buildings in the front – you need to drag the slider to the right to add more details to the snow on the mountain or drag the slider to the left to add more details to the buildings. After that, you can pause the video and exit the full-screen mode. Keep in mind that the quality of HDR depends on you as it is a personal choice. Some users might like a brighter shade while other ones want the darker shade so it really depends on your taste. If you are not satisfied with how your HDR turned out, you can just try calibrating the display again. Simply go back to the default HDR video calibration and click or tap the Reset calibration button.

Another thing to remember. First, you can only see HDR content on the full screen and if you’re using a laptop, you need to make sure to watch videos when plugged in and check that the battery settings won't’ lower the brightness.

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Fix MS Store Error 0x80131500 in Windows
One of the essential parts of the Windows 10 operating system is the Microsoft Store as it is the distribution hub of numerous applications such as Netflix, Facebook, and many more. In fact, Microsoft is planning to make it a hub not just for UWP applications but also Windows Classic applications. Microsoft has already built a bridge with the power of Project Centennial which allows developers to migrate and upload their Windows Classic applications to the Microsoft Store. Although the Microsoft Store has been constantly improving, there are still times when you might face an error while using it. One of these errors is error 0x80131500. When you encounter this error, you will get the following error message on your screen:
“Try that again, Something happened at our end, Waiting a bit might help, The error code is 0x80131500 in case you need it.”
To fix this error, you can try changing your internet connection, toggle the date & time settings, change DNS, create a new user account, run the Microsoft Store Apps troubleshooter or reset the Microsoft Store as well re-register it using Windows PowerShell.

Option 1 – Try changing your internet connection

The first thing you can do is to change your internet connection. If you are using Ethernet, you can try to connect to a Wi-Fi connection instead and see if it helps.

Option 2 – Try to toggle the Date and Time settings

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the error 0x80131500. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 3 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing error 0x80131500. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if the error is fixed or not. Note that you have to sign in with your main account before you can create an admin account.

Option 5 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x80131500. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 7 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
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Fix GDI32.DLL error in Windows 10
The GDI32.DLL is a DLL (Dynamic Link Library) file that was developed by Microsoft. It is an essential file of the Windows OS as it contains instructions and information for exe files to follow. These DLL files also use to store the various procedures and codes for the Windows programs. It is considered an essential component of Windows because it ensures that all the programs on Windows are operating properly. So, if the gdi32.dll not found on your computer, then it can negatively impact your computer and the associated programs. Though DLL files used to be so efficient and convenient, they are extremely vulnerable to errors and issues.
  1. Perform SFC scan

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x marked From the menu choose command prompt (admin) Windows menu command prompt adminIn command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer
  2. Run DISM

    Press ⊞ WINDOWS + X to open the Windows menu keyboard with windows and x markedFrom the menu choose command prompt (admin) Windows menu command prompt adminin command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer
  3. Update device driver

    Go to your manufacturer's website and update drivers for your components with the latest versions.
  4. Update Windows

    If you have an update ready for Windows, update it and see if this will remove the error
  5. Scan computer for malware

    Perform a full PC scan for malware to see if this is causing issues with the GDI32.DLL error.
  6. Download file

    One solution is to download a file from the official site and place it in the corresponding folder.
  7. Perform System restore

    Rollback system restore before the issue happened and your Windows will be working as intended
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Fix 0x80070013 for Restore, Backup and Update
In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages. For System Restore, it states:
“System Restore did not complete successfully. Your computer’s system files and settings were not changed. Details: System Restore failed while scanning the file system on the drive <Partition Letter> The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk. An unspecified error occurred during System Restore. (0x80070013) You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”
Whereas in Windows Backup, it states:
“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors. The backup failed, The media is write protected (0x80070013).”
On the other hand, you will see the following error message in Windows Update:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”
There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager. Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.
  • Open the Command Prompt with admin privileges.
  • After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
  • Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
  • Open Command Prompt with admin privileges again.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.
Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
  • Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.
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Fix HIDCLASS.sys failed Blue Screen Error
If you were trying to print some documents but encounter the HIDCLASS.SYS Blue Screen error instead, then you’ve come to the right place as this post will guide you in fixing any Blue Screen errors related to the HIDCLASS.SYS file. HIDCLASS.SYS is a Windows operating system driver file. HID or Human Interface Device includes Keyboards, mice, and other input devices. HIDCLASS.SYS is a critical system driver file that is responsible for connecting different kinds of devices all over the system, including the functionality where a Word Processor can access the printer to print documents. This file comes under the category of kernel-mode device drivers and if the driver fails, it can result in a Stop Error. There are a lot of Stop errors related to the HIDCLASS.SYS file, such as:
  • KMODE EXCEPTION NOT HANDLED
  • SYSTEM SERVICE EXCEPTION
  • DRIVER POWER STATE FAILURE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • DRIVER VERIFIER IOMANAGER VIOLATION
  • IRQL NOT LESS EQUAL
The fixes for the Blue Screen errors related to the HIDCLASS.SYS files are pretty simple but before you troubleshoot the problem using these fixes, make sure that you boot your computer into Safe Mode with Networking first. After that, get started on these tips:

Option 1 – Update or rollback or disable concerned device drivers

To fix the HIDCLASS.SYS error, you can also try to roll back, or update, or disable the concerned device drivers.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers particularly the ones that are under the sections of Keyboard, Mouse, USB, and HID Drivers.
  • Next, right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions or disable them.

Option 2 – Check for any incompatible devices

The next thing you can do to troubleshoot the HIDCLASS.SYS Stop error is to plug in and out each one of the different hardware that is connected to your computer. Doing so will help you determine which one of the hardware is the one that’s triggering the error to pop up. You will also know what hardware drivers or anything else that could be causing this error which includes external devices like mouse, keyboard, printer, as well as internally attached components like the Graphics card and so on.

Option 3 – Try running the ChkDsk utility

Running the ChkDsk utility can also help you resolve any Blue Screen errors related to the HIDCLASS.SYS file. To run this tool, refer to these steps:
  • First, open This PC and right-click on your operating system partition for Windows.
  • Next, click on Properties and navigate to the Tools tab.
  • Then click on Check under the Error Checking section.
  • After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 4 – Try checking the Memory for any errors

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the Blue Screen error is fixed or not.
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CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
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How To Repair Error Code C0000135

Error Code C0000135- What is it?

C0000135 is a blue screen of death error code (BSoD) also referred to as the ‘Stop’ error. This error code usually pops up on the screen at startup. The system stops and displays the error code:

Stop: c0000135 {Unable to Locate DLL} The dynamic link library FILE_NAME could not be found in the specified path Default Load Path

Solution

Restoro box imageError Causes

There are multiple reasons behind the error code C0000135 BSoD such as:
  • Missing and damaged .DLL files which is linked to registry corruption
  • Malware attack
  • Viral infection
When this error code pops, the computer screen turns blue and hampers your ability to use Windows successfully. Nonetheless, if the error C0000135 is not repaired timely this error can cause a great deal of damage to your PC. It puts you at risk of:
  • Data Loss with possibly no chances of recovery
  • System Failure and crash
  • Cybercrime if malware is the underlying cause of the occurrence of the error code C0000135
To avoid serious PC damages and inconvenience it is advisable to repair this error immediately.

Further Information and Manual Repair

There are two ways to fix the error code C0000135:
  1. Hire a Professional
  2. Download Error Tools PC Repair

Hire a Technician

Hiring a professional can be costly. You may have to pay hundreds of dollars to the technician to resolve this issue. However, the latter option is not only money-saving but also time-saving, convenient, and simple. In fact, it is so easy that even if you have no technical knowledge you can still work your way around it and repair the error in seconds.

Download Restoro

Restoro is a top-quality, efficient, and multi-functional PC fixer. It is integrated with cutting-edge technology. It has a comprehensive suite of advanced utilities like an intuitive registry cleaner, powerful anti-virus, and a smart system stability detector. All of these exciting and highly functional features are combined together in one. With this helper, you don’t need to search for the underlying cause of the error. When you experience the BSoD error code C0000135 on your system all you have to do is run it for a scan and its intuitive in-built technology will detect the issues and causes in no time and display them to you in the form of a comprehensive scan report. Once the scan is complete, you just have to hit the repair tab to resolve it. It’s that easy and fast! Restoro is powered by a highly functional registry cleaner. This cleaner helps detect all the errors related to the registry. It cleans the unnecessary files cluttering and damaging the hard disk including the junk files, invalid registry entries, internet history, and the files from the programs that you have uninstalled on your PC. These files acquire a lot of disk space and damage .dll files as well. Overloaded registry also slows down the system and the CPU and RAM then require more power to start and function. The registry cleaner embedded in the Restoro removes and wipes out all this unnecessary clutter, clears up the disk space and repairs the damaged files, and corrupted registry, and thus resolves the error code C0000135 on your system. Restoro also serves as a system optimizer. And when you repair issues on your PC with this helper, you’ll see a massive difference in the speed and performance of your computer. It will run smoothly and boot efficiently. Restoro is safe to use. It is bug-free and used widely by PC users experiencing different types of PC-related issues including the error code C0000135. It has easy navigation and a user-friendly interface. You can download and run Restoro on all Windows versions. Click here to download Restoro today!
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Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
  • ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
  • ADSKFLEX_LICENSE_FILE=@localhost
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
Read More
0x3D55: Family App information is corrupted
What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
  • Wait for the process to be completed and then restart your computer.
Read More
Taskbar has disappeared from the Desktop
As you know, the Taskbar is one of the integral parts of the Windows desktop and it has been there since the release of Windows 1.0 and up until now with Windows 10. Since then, Microsoft has been modifying the Taskbar with a new design which makes it a home for new features such as Windows Search, Task View, and many more. However, there are times when you may that the Taskbar has disappeared or has stopped responding. If you experience either one of these scenarios, read on as this post will walk you through what you can do to resolve the problem. Here are some suggestions you can check out to resolve the issue with the Taskbar in Windows 10 but before you proceed, make sure that you create a System Restore point first. To do that, follow these steps:
  • In the Start search, type in “create a restore point” and click the entry “System Properties”.
  • Next, select the main system drive under Protection Settings and click on the Configure button.
  • After that, select the “Turn on system protection” option and then click on the Apply and OK buttons to save the changes made.
Once you’ve created a System Restore point, refer to the troubleshooting steps below to fix the Taskbar in Windows 10.

Option 1 – Try to restart the Explorer process

This may sound really basic but it actually is a proven method to fix the Taskbar issue. So if anything gets stuck on the system tray or the Taskbar, you can always fix it by restarting the explorer.exe. How? Refer to these steps:
  • First, right-click on the Taskbar and select the Task Manager.
  • After opening the Task Manager, go to the Processes tab and look for the process named “Windows Explorer”.
  • Then right-click on that process and select the option to Restart. Afterward, you should now be seeing the Taskbar as this will reload the whole Windows Shell.

Option 2 – Unhide the Taskbar using the Settings app

It is possible that the Taskbar could be hidden so you can try to unhide it using the Settings app.
  • Tap the Win + I keys to open Settings.
  • After that, go to Personalization > Taskbar.
  • From the main section, make sure that the “Automatically hide the task in desktop mode” is toggled to the off position. However, if it’s already off then proceed to the next options below.

Option 3 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:
  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode

Option 4 – Try to check the Projection Settings

You might also want to check the Projection settings as it could be the reason why Taskbar has disappeared.
  • Tap the Win + P keys to open the Windows Projection settings.
  • Next, make sure that you select the “PC screen only” option and then check if your Taskbar has now appeared or not.
Read More
Fixing “The .NET Framework 4.7 is not supported on this operating system” Error in Windows 10
In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: After that, type in “winver” in the field and tap Enter.
  • Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
  • Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.
After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.
  • November Update (1511)
  • Anniversary Update (14393)
  • Creators Update (1703)
  • Fall Creators Update (1709)
  • Spring Creators Update (1803)
As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.
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