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Hello and welcome to our Reasons to Defrag Hard Drive. You ought to defrag your hard drive, in case your PC is slow. This could enhance the efficiency and pace of your PC too as its hardware longevity. It places them where there is space, whenever your PC saves files. Often files are separated into bits. For example, whenever you remember a file and focus on it, it frequently doesn't fit back in exactly the same physical place. Where it can your PC divides up the file, occasionally into several parts, and saves it.

Why defrag?

Fragmentation causes difficulties that doing a defrag can correct. Fragmented files because it requires more resources and time to locate and remember these files slow down your pc. Applications may also take longer to load. Defragging can prolong the life span of the components. A defragged hard disk too can raise your likelihood of recovering lost information. Once fragmentation starts, it can propagate fast -- demanding defragging. It's like the pages of a publication are divided and hidden in several locations around a house, if a file is fragmented. It's like the pages of the book being brought back together, should you defrag. Defragging discovers all the bits of the file and places them in contiguous, actual places.

How will you defrag?

To defrag your hard drive, you must utilize software or utility. There are lots of defragging tools available. SpeedyPC Pro, a whole package of cleaning and optimization tools, can defragment your PC. Before you defrag, it's best to assess your hard drive. This evaluation finds if a defrag is needed and how much of the disc is fragmented. You simply allow the application do the work if it's determined that you must defrag your PC to enhance performance. To be able to defrag a drive, free disk space will be required by your PC. Defragging can take a while. How long depends on several variables, such as the system resources accessible, the disc volume, the number of files, and how fragmented the files are. It's a great idea to defrag when you don't have to use your pc or it isn't doing other jobs. For example, the night could become a great time to defrag. Be certain to close out of resource-intensive applications, like your antivirus scanner, before you defrag.

Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.

• In the Windows Search box, type “command prompt” and hit Enter.
• Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
• After opening Command Prompt as admin, type the following command and hit Enter:

resource setautoreset true C:

• After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.

• Open an elevated Command Prompt.
• Then type each of the commands listed below and press Enter after you type each one of them.
  • cd /d %SystemRoot%System32SMIStoreMachine
  • attrib -s -h *
  • del *.blf
  • del *.regtrans-ms
• After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.

Error Code 80070103 –What is it?

Error code 80070103 affects Windows users who attempt to access the latest updates for hardware drivers using Windows Update. Windows 10 users who are affected by this error code will be unable to complete the upgrade process. This error code usually occurs due to the Windows Update attempts to download an incompatible version of a driver or a driver that is already downloaded on one’s device.

Solution

Error Causes

The cause of error code 80070103 in Windows 10 is usually easy to determine. This is due to the fact that the error code only affects users who attempt to access updates related to hardware drivers. In such cases, the error code will only occur if the Windows Update website or tool on your machine attempts to install a driver that is already present on one’s machine or the version of the driver is unsuitable for one’s machine due to lower compatibility.

Further Information and Manual Repair

Manual repair methods are very effective in helping Windows users fix problems related to error code 80070103 as well as other errors. These repair methods can usually be implemented by users with very limited technical skills. In some cases, however, you may need to contact a Windows repair technician, i.e. if you have problems following the manual repair method instructions provided or if the repair methods prove unsuccessful.

In the case of error code 80070103, the problem can be rectified by either hiding the update or reinstalling the hardware driver. Windows users can hide an update on the Windows Update website or via Windows Update within their machine’s Settings. However, users will need to contact their device manufacturer to reinstall hardware drivers in most instances. See below for further details regarding these manual repair methods.

Method One: Hide the Update

In the case where you are informed via an error message box that a driver, for instance, your graphics driver, is incompatible you may need to consider hiding the update to prevent error code 80070103 from reoccurring on your machine.

The incompatible issues will come about when the Windows Update website attempts to download a driver that is already on the device or one with a lower compatibility. When you hide the update, it is in essence, preventing Windows Update from offering this driver in the future. To complete this manual repair method, follow the steps below:

• Step one: Visit the Microsoft Update site 
• Step two: Select Custom on the Welcome page after completing the scan for the updates process
• Step three: Select Hardware, Optional.
• Step four: Open the second update for the graphics card, then select Don't show this update again check box.
• Step five: Review and install updates.

You may also complete this process by opening Windows Update within your computer’s settings, then selecting the Optional update or available link. Once you’ve done this, you may then select the updates you would like to install and hide the update that has resulted in the occurrence of error code 80070103.

Method Two: Reinstall Hardware Driver

In the case where you need to install a hardware driver, you will need to contact the manufacturer of your device. Once you’ve contacted the manufacturer or visit the manufacturer’s official website, you can then install the latest device drivers manually. Read the instructions for the installation of the latest drivers carefully. This will ensure you avoid any problems and improve your chances of successfully fixing error code 80070103.

After you’ve contacted your device manufacturer and completed the process of reinstalling the hardware driver, check Windows Update to see whether or not error code 80070103 has been rectified. If the problem was related to your hardware driver and you successfully reinstalled the driver, the error code will not reoccur when you attempt to download the latest updates for your hardware drivers.

However, you may need to take another approach if this manual repair method fails to fix error code 80070103. For instance, consider getting help from a Windows repair technician who is equipped with the skills and expertise necessary to offer a detailed inspection of your machine. Though the error code is related to one’s drivers, the fact that a Windows error code occurred may mean that your system needs a thorough evaluation as other issues may be present.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:

1. Physically clean the key and keyboard
2. Disable Sticky Keys.
3. Update, Reinstall, or Rollback Keyboard driver.
4. Test the keyboard on another system.
5. Check your connections
6. Run the Hardware troubleshooter
7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:

• Tap the Win + I keys to open the Settings app.
• After that, navigate to the Ease of Access section, and here, select Keyboard.
• Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If you encounter errors 1603 and 0x00000643 on your Windows 10 computer while trying to install or update your Google Chrome browser. Although most errors can be fixed by some simple troubleshooting steps, that is not the case for these two errors since they have pretty specific solutions. To resolve errors 1603 and 0x00000643 on your Chrome browser, here are some solutions you need to check out.

Option 1 – Try to run Microsoft Install and Uninstall Troubleshooter

Running the Microsoft Install and Uninstall Troubleshooter could help you fix errors 1603 and 0x00000643 in Chrome as well as the following issue in your Windows 10 computer:

• Corrupted registry keys on 64-bit operating systems.
• Corrupted registry keys that control the updated data.
• Problems that:
  • Prevent new programs from being installed.
  • Prevent new programs from being installed.
  • Problems that block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel.

To use the Microsoft Install and Uninstall Troubleshooter, refer to the given steps below.

• First, right-click on the downloaded MicrosoftProgram_Install_and_Uninstall.meta.diagcab file and run it with administrative privileges.
• Next, it will offer you two scenarios to troubleshoot namely, “Installing” or “Uninstalling” and you have to select Installing to resolve the current errors.
• After that, it will show you a list of available programs on your computer. From there, select Google Update Helper and then click Next.
• It will then start to troubleshoot the problem and will automatically apply the fixes for you. It will offer you to uninstall Chrome if it turns out that it’s the root cause of the problem.
• After that, you need to download Google Chrome again and then reinstall it.

Option 2 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try to run the Network Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 5 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

If the Diagnostic Data level in your Windows 10 computer is configured manually to the non-default security setting of zero and you’ve encountered an error code of 0xc0000005, read on as this post will guide you in fixing the problem with the Remote Access Connection Manager Service. In relation to error 0xc0000005, you might also encounter an error in the Application section of Windows Logs in the Event Viewer, along with the Event ID 1000 which would most likely have a reference of “svchost.exe_RasMan” and “rasman.dll”. Before you troubleshoot the problem, keep in mind that the Remote Access Connection Manager or RasMan service is the one that manages dial-up and VPN connections from the computer to the internet as well as other remote networks. Each time you connect, the Services dials the connection or sends out a request for a VPN connection. However, the error 0xc0000005, only occurs when a VPN profile is configured as “Always On VPN or “AOVPN” connection with or without a device tunnel. There are several options you can check out to resolve this error, you can try to install the KB Update 4505903 or fix it via Group Policy. You could also try to enable Telemetry from the Settings app or enable it via Registry Editor. For more information, make sure to check out the provided options below.

Option 1 – Try installing the KB Update 4505903

The first thing you can do to fix the problem is to make sure that you’ve already installed the KB Update 4505903 in your computer. If not, then you have to go to Settings > Update & Security > Windows Update and from there select the Check for updates link. You need to get the standalone package if you are using the Microsoft Update Catalog to update your computer and for that, you have to the website of the Microsoft Update Catalog. On the other hand, if you are using the Windows Server Update Services or WSUS, then you can just manually import the KB Update 4505903 into WSUS.

Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service

The next thing you can do to fix the problem is to enable Telemetry via Group Policy and then run the RASMAN service. To do that, follow these steps:

• Tap the Win + R keys to open the Run dialog box and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
• After that, open the policy and select one of the security levels like Basic, Enhanced, and Full.
• Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
• Once one, open the Run dialog box again and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
• From there, look for the Remote Access Connection Manager Service and restart it. And then check if it resolved the problem or not...

Option 3 – Try enabling Telemetry via Settings

• Tap the Win + I keys to open the Settings app.
• Next, go to Privacy > Diagnostics and Feedback and select Basic or Enhanced under the Diagnostic data.
• After that, tap the Win + R keys to launch Run and type “services.msc” in the field, and hit Enter to open the Services Manager.
• From there, look for the Remote Access Connection Manager Service and restart it.

Option 4 – Try to enable Telemetry via Registry Editor

• Launch the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Then navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• From this path, look for “AllowTelemetry” and double click on it.
• Now enter the values, 1, 2, 3 for Basic, Enhanced, Full, respectively.
• If you can’t find AllowTelemetry, then just create a DWORD (32-bit) and name it “AllowTelemetry” and edit its value.
• Once done, exit the Registry Editor and restart the Remote Access Connection Manager Service from the Services Manager.

If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.

• First, you need to extract the disk file to an accessible location.
• After that, go to Sources > Setup.exe.
• Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

• In the Cortana search box, search for Internet Explorer and then click on the related search result.
• After that, tap the Win + T keys on your keyboard and click on Internet Options.
• Next, navigate to the Connections tab and click on LAN Settings.
• Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
• Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
  • netsh winhttp reset proxy
  • net stop wuauserv
  • net start wuauserv
• Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

• Type in “internet options” in the Cortana search box and then click on the related search result.
• After that, navigate to the Connections tab.
• Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
• Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
• Now restart your computer to apply the changes made successfully.

When you are copying some files from your computer to your hard disk and vice versa or when you have several disks connected to your Windows 10 computer and you suddenly receive an error message saying, “The request failed due to fatal device hardware error”, then this means that there is some issue with the hardware of your computer. This issue might be caused by various reasons but whatever they may be, this post will guide you on how you can fix the “The request failed due to fatal device hardware error”. To fix the error, here are some suggestions that could help.

Option 1 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

Option 2 – Run the CHKDSK utility

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including “The request failed due to fatal device hardware error”.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer

Option 3 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:

• Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
• After opening Command Prompt as admin, type the “wmic disk drive get status” command and hit Enter.
• You should get a result after that, and if you see that it’s “normal”, proceed to the next option below.

Option 4 – Format your hard disk

You can try formatting your drive since this problem also occurs on removable hard drives. In addition, if your drive is not properly initialized, this error will really pop up. Thus, you need to make sure that the hard drive is initialized and that the correct partition style is selected.

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select Initialize Disk.
• Next, select the correct partition type and proceed.