A Guide to Fixing Error 0x8007007e on Windows 10

Recently, several Windows 10 users have reported an issue with the Windows folder sizes in their PCs. If you are one of these affected users, read on as this post will walk you through fixing this issue. For instance, if you have a folder with 100 GB worth of data and when checking its size using its properties, you see the wrong size instead of 100GB. The size displayed will most likely be a random number which can either be bigger or smaller than the real size of the folder. This incorrect folder size issue does not happen to any specific drive or certain kinds of folders as any folder can be affected by this incorrect folder size issue. When you try to rename the affected folder, the size will change but its size still remains to be incorrect. The root cause of this particular issue is in Windows 10 itself. It is a known bug that came along with one of the latest Windows Updates which prevents the File Explorer to accurately read the metadata of a certain folder or file and leads to displaying incorrect and unexpected file sizes and the reason why you might also notice that your drive is also not correct. Since this is brought upon by one of the recent or latest Windows Updates the good thing is that Microsoft will most likely release a fix on its next upcoming updates but until then, you will be left with no choice but to deal with an incorrect folder or file size. To remedy that, here are some suggestions you can try that might fix the problem.

Option 1 – Try using the System File Checker

The System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the incorrect folder or file size in Windows 10. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try resetting Windows 10

To fix the folder and file size issue, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files. That way, you won’t have to deal with inaccurate folders or file sizes as you browse and use your files.

Option 3 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.

NVIDIA is undeniably the market leader as a Graphics Card manufacturer. Recently, NVIDIA came about a feature known as NVIDIA Share. This feature allows users to carry out a number of tasks such as streaming, recording, and sharing their gameplay with other users. NVIDIA Share allows users to take multiple snapshots of the gameplay which brings in capabilities to get the memories of the moments that happen during an awesome game. However, as of late, there were reports that NVIDIA Share is not working or responding. So if you are one of the users who are currently facing this issue, then read on as this post will guide you in resolving it. Make sure to follow the options given below carefully for a successful result.

Option 1 – Try to update the drivers from the official site of NVIDIA

The first thing you can do is to update the drivers from the official site of NVIDIA. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of Nvidia graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Option 2 – Try to roll back the driver to the previous version

If the first option didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand them.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Option 3 – Try disabling NVIDIA Share

If the first two options given above didn’t work then you might want to try disabling NVIDIA Share. In case you didn’t make any modifications to the driver, chances are either your driver is out of date or there are some issues with the installation of the drivers. For you to find out, you need to first check if your NVIDIA drivers are really up to date. Once you’ve confirmed it, you can now disable the NVIDIA Share feature. Just refer to the steps below to do that.

• Search for the NVIDIA GeForce Experience in the search box and then click on the appropriate result to open it.
• After you open the NVIDIA GeForce Experience, go to the General tab.
• Next, scroll down to the NVIDIA Share section and then select the toggle to turn off this feature.
• Now restart your computer and try to check if there are any updates available for the NVIDIA Graphics card and install them again if there are any.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Windows and S keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows and S keys simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:/windows/SoftwareDistribution/softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users we recommend using a third-party registry cleaner/tools, many of which can be found online.

Although it’s easy to set up wired printers in most cases and they have their charm, you don’t have to be around the printer if you are connected to the same network. So in this post, you will be guided on how you can install and set up a wireless printer on your Windows 10 computer. The idea here is to ensure that your Wi-Fi printer and your Windows 10 computer are connected on the same network and to do that, you need to carry out the following steps:

• You have to connect the printer to the Wi-Fi network.
• You have to add the printer or scanner to Windows 10.
• You have to install the printer software.
• You have to change the default printer.
• And troubleshoot the printer.

For more details, follow the instructions below.

Step 1: Connect your printer to the Wi-Fi network. In this step, you need to turn on your printer and look for the option to connect to a Wi-Fi network. Note that the step to connect to the Wi-Fi network depends on what kind of printer you use as well as its OEM since there will be a user interface or a Wi-Fi button that will get the job done for you. Once your printer is connected to the Wi-Fi network, you need to keep it turned on until the setup is completed. Step 2: Next, add a printer or scanner to Windows 10

• Since you’re already connected to the Wi-Fi network, you now have to go to Settings > Devices > Printers & scanners.
• From there, click on the Add a printer or scanner option.
• After that, the scanning process will begin as Windows 10 looks for the printer and once it finds it, it will display the printer in the result.
• Choose the Wi-Fi printer from the results and click on the Add device option. Once you click this option, Windows will install the drivers via Windows 10 update. Note that this process will apply to all the printers – connected, wireless, and so on.

Step 3: You have to install a printer software In this step, you need to use the driver software from the OEM even though the default printer software works since in most cases, the driver software from OEM works better compared to the default ones and offers much better functionality like ink-saving modes, and many more. Step 4: You now have to change the default printer After installing the printer software, you now have to set or change the default printer in your computer. If you have not installed any printer, the default printer in Windows is the one that saves the files. Now since you have already installed your printer, all that’s left for you to do is to change the default printer of Windows 10 to the one you installed earlier. To do that, follow these sub-steps:

• Go to Settings and navigate to Devices > Printers & scanners.
• From there, check the checkbox labeled, “Let Windows manage my default printer” if there are many printers. This will recommend you to use the most used printer. But if you don’t want to switch to the most used printer, then uncheck the checkbox.
• Once done, click on the printer you want to set as the default one and go to Manage, and then click on the Set as default button.

Step 5: If you have any issues with your newly installed printer, then you need to troubleshoot it One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

As more and more people get into insider preview of upcoming Windows 11 we will see more and more different takes and opinions on it. Generally speaking, the first wave was quite positive when it was previewed but how time is passing more and more limitations and frustration comes to the surface. Some of the limitation that is inside it, which have been confirmed by Microsoft itself includes features missing that we had in Windows 10 like moving the application to the taskbar in order to pin it, moving the file in the taskbar to open it in default application and some big annoyances like Windows opening widgets always in Edge no matter what is your default browser. Not being able to move the taskbar from the bottom is also one of many illogical things. There is not really a point in these missing features since they were working fine in Windows 10 and many users liked them since they could customize Windows more to their liking, now with this new look at limitations it reminds me personally much of apple macOS and I will be honest, I am not a big fan of that kind of thinking. If I wanted that kind of OS I would have gotten myself a MAC, not custom build PC, but hey, Linux is always a free alternative, and how Microsoft itself is pushing limitations and in my opinion bad design choices along with awful system requirements that might just be a case for a lot of users. I am really not sure what is logic behind these moves and I am sure they have their reasons but this time it seems that their take on the new OS is not resonating well with the overall user population, well at least what I have heard so far. Things of course can still be changed and made for the better and I would rather see release postponed and issues addressed than getting more system hogging and limited new OS that at its current state looks like reskinned Windows 10 with limitations.

Microsoft Edge may be about to win a lot of fans by introducing a new feature that it says could prevent one of the most annoying things about being online. A new update to the browser suggests it is looking at a way to block auto-playing videos by default when a user navigates to a website. People spotted a new entry to the Microsoft Edge Canary browser where the company tries out its in-progress updates, that suggests auto-playing videos may have had their day at last. The new addition, for Mac, Windows, and Linux systems, is called “Autoplay Limit Default Setting”, with the description suggesting that Microsoft Edge would set the media autoplay setting to "Limit" as a default - stopping videos from starting up when a user lands on a website. Currently, Edge offers two options for users to control media autoplay - "Allow" (the current default setting), where all videos on a website will play automatically with sound, and "Limit", where media won’t be autoplayed on sites that a user has previously visited. It appears that Microsoft is looking to test the feature in Canary before rolling it out to a wider user base - as blocking autoplaying videos can cause issues for some websites. The same Canary entry also hints at a future "Block" option, which would presumably stop any videos or media from playing when a user lands on a website. However, this feature, which is also listed as being available for Mac, Windows, and Linux systems, doesn't appear to be enabled as yet. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Universal PnP or plug-and-play monitors use a generic PnP Windows driver. Whenever a user plugs a USB device or monitor into a PC the system will automatically identify the device and it will install the proper driver for smooth running. Generic PnP Monitor in Windows 10 means that Windows 10 installed a monitor driver as the PNP did not recognize the device. This generic PnP monitor driver may not work perfectly like the manufacturer’s one. It can lead to issues like unable to set the best monitor resolution and the screen refresh rate. Therefore, it is important to fix this issue. All of that being said let us fix your PnP display driver issue.

1. Reconnect monitor

   Always try this first, just by unplugging the monitor and then plugging it back may resolve the issue, if the monitor was not detected properly the first time, there are very high chances that this method will resolve the issue.

2. Check if the Device Manager is reporting an error and update the driver

   If the hardware is functioning properly then the issue might be in Windows not detecting device or driver malfunction. In any case, the Device Manager will be the one who will report this problem. In order to check to see if the driver is properly working press ⊞ WINDOWS + X to open the hidden start menu. Once it opens, click on Device Manager to open it, If you have a driver device error inside Windows, you should see it immediately when entering the Device Manager, it will have a yellow exclamation mark beside it. Right-click on it and choose update driver.

3. Reinstall driver

   If driver update failed or you already have the latest drivers, reinstalling them could fix the issue since drivers might have corrupted during installation of some update or application. Follow steps from point 3 to get to the driver in Device Manager, then right-click on it but instead of update choose to uninstall. Reboot Windows once the driver is uninstalled and Windows will install a new one automatically. If you do not want to update drivers automatically install the latest driver for your device, then reboot.

4. Check Windows update

   Check to see if the latest Windows update is installed, update your Windows if needed

5. Fix driver issue with DRIVERFIX

   If everything else fails, get DRIVERFIX, a premium solution for your PC issues, and fix driver errors.

Seeing a yellow triangle with an exclamation mark on the battery symbol on the System Tray of your Windows 10 laptop is not really uncommon especially if your battery is about to run out of power. However, if you just purchased your laptop recently and the first thing you’ve noticed when you first opened it is the yellow triangle with an exclamation mark in the battery, read on as this post will help you resolve this issue. Seeing this kind of icon on your computer does not necessarily mean that you have to replace your battery as there are still several potential fixes you can try to resolve the problem. So if you notice this icon, you can try running the Power troubleshooter as it will help you resolve any potential issues with the battery. Aside from that, you can also restore the default settings of the power plan manually or uninstall and reinstall the battery driver. For more information, refer to the given options below.

Option 1 – Try to run the Power troubleshooter

As pointed out, the Power troubleshooter can help you resolve any issues your battery might have automatically. It plans and detects system settings that can affect power usages like timeout and sleep settings, display settings, and screensavers and restores them to their default settings. To run this troubleshooter, follow these steps:

• Open the Windows Settings and go to the Update and Security option.
• Next, click on the Troubleshoot option under Update and Security and then scroll down until you see the “Power” option.
• Under Power, click on the “Run the troubleshooter” button to start running the Power troubleshooter.
• Wait for a couple of seconds until the Power troubleshooter is done scanning your computer for issues. Once it’s done, follow the next on-screen instructions that appear on the screen.
• If needed, restart your computer and see if it has fixed the problem.

Option 2 – Restore the default settings of the Power plan manually

• Open the Windows Settings again and select System.
• Next, scroll down until you see the “Power & sleep” option.
• After that, click on the “Additional power settings” option located in the right pane to open the Power Options.
• Now click on the link that says, “Change Plan Settings” and select the “Restore default settings for this plan” option.

Option 3 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:

• Plug the power chord and restart your computer.
• Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• After that, look for the “Batteries” driver from the list of drivers and expand it.
• Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
• Once it’s done, restart shut down your computer and remove the power chord and then attach the battery.
• Now attach the power chord again and restart your computer to automatically install the driver.