A Quick Fix Guide to Error 0x8004060c

Converters Now developed by Mindspark Interactive is a Browser Extension for Google Chrome and is promoted at their website like a very useful tool for converting PDF and Doc files, alongside with dictionary, and other useful tools. While this might appeal to you the extension hijacks your New Tab page, changing it to Search.MyWay.com

While active, this extension monitors user’s online activity, recording visited websites, clicked links, bought products, and other browsing information. This information is later forwarded or sold to Mindsparks ad network to better deliver user Targeted Ads.

Browsing the internet with ConvertersNow will result in displaying additional ads, sponsored content, and sometimes even pop-up ads injected into various pages or websites throughout your browsing sessions. CovertersNow has been marked as a Browser Hijacker by several anti-virus programs and it is marked for removal.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. There are plenty of reasons why you may experience a web browser hijack; however commercial, advertising, and marketing are the major purposes for their creation. Usually, the idea would be to force users to visit particular websites that are aiming to improve their site visitor traffic and generate higher ad income. Though it might appear harmless, these tools were created by vicious individuals who always try to take advantage of you, so that they can easily earn money from your naivety and distraction. Browser hijackers could also let other vicious programs without your knowledge further damage your PC.

How you can recognize a browser hijack

Signs that an internet browser is hijacked include: the home page of your respective web browser is changed all of a sudden; your web browser is constantly being redirected to pornography websites; default web engine is changed; you are finding new toolbars you haven’t witnessed before; unstoppable flurries of popup ads show up on your computer screen; your web browser starts running sluggishly or presents frequent glitches; Inability to navigate to certain sites, particularly anti-malware and also other security software websites.

So how does a computer get infected with a browser hijacker

Browser hijackers could use drive-by downloads or file-sharing networks or even an e-mail attachment in order to reach a targeted computer system. Many web browser hijackings come from add-on applications, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide the extra features. Also, certain freeware and shareware can put the hijacker inside your computer through the “bundling” technique. Some of the most well-known hijackers are ConvertersNow, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to collect potentially important information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some hijackers could be removed by deleting the freeware they were included with or by eliminating any extension you’ve recently added to your computer. Having said that, most hijackers are quite tenacious and need specialized applications to eradicate them. Furthermore, manual removals require deep system knowledge and therefore can be very difficult task for beginner computer users. You might opt for automatic browser hijacker removal by just installing and running efficient anti-malware software. If you want to eliminate persistent hijackers quickly and effectively, install the top-rated, award-winning Anti-Malware tool Safebytes Anti-Malware.

What To Do If You Cannot Install Any Anti-virus?

Malware can cause several kinds of damage to computing devices, networks, and data. Certain malware goes to great lengths to prevent you from installing anything on your computer system, particularly anti-virus software. If you’re reading this article now, you might have perhaps recognized that a malware infection is the cause of your blocked web traffic. So what to do when you want to download and install an anti-malware program such as Safebytes? Although this kind of issue will be tougher to circumvent, there are some actions you can take.

Install in Safe Mode

If the malware is set to load immediately when Windows starts, entering safe mode could block the attempt. Since only the minimal applications and services start-up in Safe Mode, there are seldom any reasons for issues to occur. You will have to do the following to remove malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, use your web browser to download and install Safebytes. 4) After installation, do a complete scan and let the software program remove the threats it finds.

Download the security software using a different internet browser

Certain viruses may target vulnerabilities of a specific browser that obstruct the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware may be targeting IE’s vulnerabilities. Here, you must switch to another web browser like Chrome or Firefox to download the Safebytes application.

Create a portable USB antivirus for removing viruses

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Try these simple steps to clear up your affected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the instructions to complete the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

Benefits and Features of SafeBytes Security Suite

In order to protect your personal computer from a variety of internet-based threats, it’s important to install an anti-malware program on your personal computer. But with countless numbers of antimalware companies out there, these days it’s hard to decide which one you should buy for your personal computer. A few of them do a good job in eradicating malware threats while many will ruin your PC by themselves. You need to pick out a tool that has got a good reputation and detects not only computer viruses but other kinds of malware also. When considering trustworthy software programs, Safebytes Anti-Malware is undoubtedly the strongly recommended one. Safebytes is one of the well-established PC solutions firms, which offer this all-inclusive anti-malware program. Using its outstanding protection system, this utility will automatically detect and eliminate most of the security threats, which include viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware.

There are lots of amazing features you will get with this particular security product. Listed below are some of the highlighted features included in the product.

Anti-Malware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and eliminate threats which are concealed deep in your PC. Live Protection: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It will constantly monitor your pc for hacker activity and also provides end-users with advanced firewall protection. Safe Browsing: Through its unique safety score, SafeBytes notifies you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the world wide web. High-Speed Malware Scanning Engine: SafeBytes’s very fast malware scanning engine cuts down scan times and extends battery life. At the same time, it’ll effectively detect and remove infected files or any internet threat. Lightweight: SafeBytes is a lightweight application. It consumes a very small amount of processing power as it works in the background therefore you won’t observe any computer performance difficulties. 24/7 Online Tech Support: You can get high levels of support 24/7 if you are using their paid software. To conclude, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your computer system will be protected in real-time once you put this software program to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of ConvertersNow manually instead of employing an automated tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of web browser extensions, you can easily get rid of them via your browser’s extension manager. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you decide to manually delete the system files and Windows registry entries, use the following checklist to make sure you know precisely what files to remove before executing any actions. But bear in mind, this is often a tough task and only computer professionals could accomplish it safely. Furthermore, certain malicious programs are capable to defend against its removal. Doing this malware-removal process in Safe Mode is recommended.

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Error Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

• Windows 7 or Windows 8/8.1 license is not activated.
• You’re upgrading to Windows 10 final release from a preview build.
• There are broken operating system files.
• Activation servers get overwhelmed due to the high volume of upgrades.
• The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

• You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
• Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
• You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

• Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
• Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

1. Press on Windows key + X.
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –rearm then press Enter.
4. Exit Command Prompt then restart your PC.
5. Input the product key by following the instructions given.

Method Four: Force Activation

1. Press on Windows key + X
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –ato then press Enter.
4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.

• Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
• Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
• Next, look for the TeamViewer key and right-click on it, and select Delete.
• After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
• Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
• Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.

• On your Desktop, right-click on This PC and click on Properties.
• Next, go to the left side of the navigation panel and click on Remote Settings.
• From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
• Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
• Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

• Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
• Then navigate to the Processes tab and right-click on the BGInfo process.
• Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.

One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:

1. Users who try to reach a specific website or folder on the network

Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.

2. Remote Desktop isn’t able to find the computer HOSTNAME

Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.

nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]

If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:

• Open Settings > Network and Internet > Ethernet > Change Adapter options.
• From there, right-click on the adapter for where you want to disable it and then select Properties.
• Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
• Now click on OK and restart your PC to save the changes made.

Stop C00002lA Fatal System Error- What is it?

C00002lA Fatal System Error is a blue screen of death error that may occur when you start your Windows NT 4.0 based computer. This error causes the screen to turn blue and the system also shuts down. The stop C000021A error message is displayed in the following format:

Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.

Error Causes

The stop C000021A error occurs when either Crsrss.exe or Winlogon.exe fails. When the Windows NT kernel identifies that either of these processes has failed, it stops and the error code stop C000021A appears on the computer screen. Here are some of the underlying causes for the stop C0000021A error:

• The incompatible third-party program
• Hard disk issues
• Service pack installation has failed
• Mismatched system files have been installed
• Bad and invalid registry keys

Further Information and Manual Repair

To resolve the stop C000021A Fatal System Error on your PC try the following solutions:

• Remove Incompatible Third Party Programs

If the error occurred after you recently installed a new program, then it is advisable to remove that program. The error occurs due to the incompatibility of the program. To remove the program go to the start menu and click on the control panel. Now click on Add/Remove Program tab and double click on the program name that you recently installed and remove it from the list. Once removed, not reboot your PC. Reinstall a compatible program and run it. It is most likely to resolve the issue. However, if the stop C000021A error still occurs, then it means the problem is critical. It is related to the registry.

• Repair and Restore the Registry

This procedure is slightly long and tricky. To try it, you need to be technically sound. Here’s what you have to do: first create a parallel installation of Windows NT. Start your PC to the parallel installation and then open the Registry Editor. On the Registry Editor’s Windows menu click HKEY_LOCAL_MACHINE on Local Machine and then click Load Hive. Now type the path %systemroot%system32configsystem into the System hive of the prior installation. Then click open. Here you will be prompted to enter the name of the key, type TEST. Note the setting for the current DWord value in the preceding registry key. This is 0x1 and is denoted by CURRENT:Reg_Dword: 0x1. This value indicated that the Current Control Set for your original Windows NT installation corresponds to ControlSet001 in this window. Now if the value is 2, it indicated that the Current Control Set corresponds to ControlSet002. Now locate the following registry key: HKEY_LOCAL_MACHINETESTControlSetXXXControlSession Manager. XXX is the Current Control Set Value. And delete any pending file rename operation entries. Then click TEST hive and then click Unload Hive. After that again repeat the process, open the registry menu and click load hive, here type the path %systemroot%system32configSoftware to the Software hive of the prior installation and then click open. Now you type TEST 2 when you are prompted for the name of the key. Remove any pending file rename operations entries in the following registry keys: HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnce HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnceEx Now click TEST2 hive and then click unload hive. Quit the Registry Editor and then restart your original installation. This will resolve the stop C000021A error.

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

There are various components that take part during a Windows Upgrade process such as the CPU, Disk, Network, and many more. This is why the process of upgrading your Windows 10 computer can be quite complex and due to its complexity, there are times when you might encounter some errors like the Windows Upgrade error 0x800701E3. If you encounter this kind of error then it has something to do with the “disk” part of the whole upgrade process which could be due to a conflict with the storage of your Windows 10 computer. When you receive this error, you will see the following error message on your screen:

“Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x800701e3.”

To fix this Windows Upgrade error, here are some suggestions that might help.

Option 1 – Delete Files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer.

Option 4 – Try running the ChkDsk utility

You can also run the ChkDsk utility to fix the Windows Upgrade error 0x800701E3.

• First, open This PC and right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• Then click on Check under the Error Checking section.
• After that, a new mini window will be opened and from there click on Scan drive and let it scan your disk drive partition for any errors and then restart your computer.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update or upgrade errors like error code 0x800701E3. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows Upgrade error code 0x800701E3. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

If you encounter the BAD_SYSTEM_CONFIG_INFO Blue Screen error in your Windows 10 PC, then read on as this post will guide you in fixing this issue. Usually, this kind of Blue Screen error is caused by some issues with the Boot Configuration Data file. The main issue inside of the Boot Configuration Data file is that either some boot order files or older files might be in conflict with the newer ones or the stable ones and thus triggering the BAD SYSTEM CONFIG INFO Blue Screen error. This kind of Stop error also indicates that there is an error in the Windows Registry which is why you need to update potential culprit drivers as well as edit some entries in the Registry if need be. But before you get started, make sure that you create a System Restore Point first. After creating a System Restore Point, try to boot your computer into Safe Mode and then restart your computer normally. However, if it doesn’t work, proceed to the given options below.

Option 1 – Run System Restore

Performing System Restore might help you in fixing the BAD SYSTEM CONFIG INFO Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try fixing the Windows Registry files

In order to fix the Windows Registry files, you need to make a bootable Windows 10 USB drive and then boot your PC using it. To do so, refer to the steps below.

• Once you see the Welcome Screen, click on Next.
• Then click on the “Repair your computer” option located on the bottom-left section of the window.
• Next, click on Troubleshoot > Advanced Options > Command Prompt.
• After opening Command Prompt, execute each one of the commands listed below in the sequence that they are given:
  • CD C:WindowsSystem32config
  • ren C:WindowsSystem32configDEFAULT DEFAULT.old
  • ren C:WindowsSystem32configSAM SAM.old
  • ren C:WindowsSystem32configSECURITY SECURITY.old
  • ren C:WindowsSystem32configSOFTWARE SOFTWARE.old
  • ren C:WindowsSystem32configSYSTEM SYSTEM.old
• After executing the commands given above, type in the next ones below and make sure to execute them in the given sequence below.
  • copy C:WindowsSystem32configRegBackDEFAULT C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSAM C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSECURITY C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSYSTEM C:WindowsSystem32config
  • copy C:WindowsSystem32configRegBackSOFTWARE C:WindowsSystem32config
• Now type “exit” to close Command Prompt.
• Restart your PC for the changes to take effect.

Option 4 – Run a Memory Check to test RAM

On the other hand, you can also fix the BAD SYSTEM CONFIG INFO Blue Screen error by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
• After that, the Windows Memory Diagnostic will give out two options such as:

1. Restart now and check for problems (recommended)
2. Check for problems the next time I start my computer

• Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Rebuild BCD files and repair MBR files

Like what you did on the third option above, you also have to make a bootable Windows 10 USB drive for this option and then boot your Windows 10 PC using it.

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
  • bootrec /repairbcd
  • bootrec /osscan
  • bootrec /repairmbr

• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.

Blinking or Flashing Desktop After login - What does it mean?

Upon updating to Windows 10, some users might encounter a blinking or flashing desktop after logging in. This will result in a repetitive restarting of explorer or you won’t be able to make the start menu and shortcut keys work. In addition, the network icon might not appear in your taskbar as well. Other Windows 10 error messages include error code 0xc000021a.

Solution

Error Causes

Your blinking or flashing desktop after logging in might be the result of problems with the bushell.dll shell extension, which is a part of the Norton Security Suite. Another possible cause for this annoying problem is an issue with your display driver since not all systems will use the same display driver and will depend on what graphics card you use.

Further Information and Manual Repair

In fixing the bothersome blinking or flashing desktop after logging in problem, you can do a manual repair method to address the root problem. You need to be familiar with the Windows command line to successfully go through the process. However, if you are not knowledgeable or confident enough to do this on your own, it would be best to seek help from a professional. Or, you might want to consider using an automated tool to solve the issue.

You need to identify first what’s causing the blinking or flashing of your desktop after login to properly address the issue. The following methods can be done if your issue is caused by bushell.dll shell extension issue:

Method One: Forcefully Terminate Process

1. Press on Ctrl+Alt+Del then select Task manager
2. Start a Command Prompt as an administrator by choosing the File menu then Run New Task.
3. Type exe. Make sure to tick the checkbox “Create this task with administrative privileges.”

NOTE: Text input is most probably affected by the explorer restarts so you might need to repeatedly type some letters or to carefully input texts.

4. In the Command Prompt, type taskkill /f /im explorer.exe. This will stop the blinking or flashing.
5. Type cd “Program Files” afterward, type dir /s bushell.dll to locate where the dll is. (For example, purposes, use c:\program files\Norton Security Suite\Engine6422.5.2.15 as the location)
6. If the dll file is not found, you can try repeating step 5 but this time, use “Program Files (x86)” However, you can proceed with the next step if you already located where the bushell.dll is.
7. Type cd ”c:\program files\Norton Security Suite\Engine 6422.5.2.15” to change the name of the directory you found the dll in.
8. Type ren bushell.dll bushell-crash.dll
9. Restart now the system by typing shutdown /r /f /t o in the command line.

Method Two: Uninstall Programs

1. Log out then go to the sign in screen
2. Press the Shift key as you simultaneously click on the Power button on the screen.
3. Continue pressing on the Shift key as you click
4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
6. Click on the Startup Settings then select
7. Boot on Safe Mode by pressing 4 on your keyboard.
8. Log in then press Windows key + X.
9. Select the Device Manager then expand Display Adapter.
10. On your Display Adapter, right-click then select
11. Exit Device Manager
12. If in case you also have an older Antivirus utility, you should uninstall it as well.
13. Restart

NOTE: You might need to download the latest Video Driver on a working computer. Save it in a thumb drive then copy and install it on your computer. If in case there is no native Windows 10 driver, you can also download the latest Windows 7 or Windows 8.1 video driver. Afterward, install it in compatibility mode.

Method Three: Use Microsoft System Configuration Utility

1. Log out then go to the sign in screen
2. Press the Shift key as you simultaneously click on the Power button on the screen.
3. Continue pressing on the Shift key as you click
4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
6. Click on the Startup Settings then select
7. Boot on Safe Mode but this time, choose 5 to start in Safe Mode with networking.
8. Check if your problem is present or not in Safe Mode. If not, then you are on the right track.
9. Press on the Windows key + R then type msconfig to start up your exe file.
10. Click on the Services tab then choose Disable All. Afterward, click on
11. Once you’re prompted to reboot your computer, go ahead and reboot in Normal Mode. Check if the issue is still present.
12. If the blinking or flashing desktop after login is gone, then you can just do a process of elimination.
13. Start-up on your exe again then begin bringing up services a few at a time.
14. You can turn on all other services except for the following which causes the blinking or flashing desktop after login problem: Problem Reports and Solutions Control Panel Support •Windows Error Reporting Service.