A Quick Guide to Fixing the Error 0x800ccc7d

TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

What exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security. It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself. This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module. Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security. Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11. Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it. Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it. As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess. But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade. On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog. Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer. You will immediately receive information do you have the required module. If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board. In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options. Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM. Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough. You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy. I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software. I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever? It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

Device drivers serve as a connection between the hardware in your computer and the operating system. So if any of the device drivers fail, the concerned hardware will stop communicating with Windows. And when you encounter some network-related issues, you can run the Network Adapter troubleshooter to fix them. However, this built-in troubleshooter does not work all the time as there are still problems that it can’t fix on its own and you’ll see the following error message:

“Windows could not find a driver for your network adapter.”

If you encounter this kind of error, read on as this post will help you in fixing the problem but before you get started in troubleshooting the problem, try running the Network Adapter Troubleshooter again.

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Refer to each one of the solutions given below to get started:

Option 1 – Update the Network Adapter drivers

Of course, the first thing you can try to do is to update the Network Adapter drivers to resolve the error.

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try running the Hardware and Devices Troubleshooter

Apart from the Network Adapter Troubleshooter, you can also run another built-in troubleshooter in Windows, the Hardware and Devices Troubleshooter, as it can also help you in resolving the “Windows could not find a driver for your network adapter” error.

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Error C00D11B1- What is it?

Error C00D11B1 is a type of Windows Media Player error code. The error C00D11B1 hampers your ability to play videos, MP3 files and songs on Windows Media Player. The error is displayed in the following format:

Error C00D11B1:’Windows Media Player can’t play the file.’

Solution

Error Causes

The cause of error C00D11B1 message pop up on your computer can be narrowed down to one particular reason virtually because this error may be triggered due to several reasons, these include:

• Corrupt DRM license
• Enabled codec of the video in Windows Media Player codecs section
• Registry Corruption

The good news is that this error is not fatal and does not pose serious PC threats like runtime and BSoD error codes. However, it is still advisable to resolve to ensure you are able to watch movies and listen to songs on Windows Media Player without any difficulty.

Further Information and Manual Repair

Here are some of the best and effective do it yourself methods to resolve the error C00D11B1 on your PC right away:

Method 1- Disable the codec of the video option in the Codecs Section

If you are unable to play downloaded movie files on your PC on Windows Media Player, then try this method to resolve the issue. Simply open Windows Media Player, Go to Tools, Options, DVD and then click Advanced Tab. Here find the codecs section, scroll down to the codec of the video you are trying to play and see if it says enabled. If it does, then disable it and then select a decorder for the codec. Now try running the video again on your Windows Media Player. This will hopefully resolve the issue. Nonetheless if the error still persists, try method 2.

Method 2- Delete DRM Licenses & cache and Download it Again

Sometimes the error C00D11B1 can also be trigged by corrupt DRM licenses & cache. To resolve the issue, simply delete all files. First open Windows Explorer (Windows key + E) and then go to C:ProgramDataMicrosoftWindowsDRM. Now delete all files in this folder. Once deleted, Let Windows Media Player download your license again. After downloading the DRM license again, run the Windows Media Player to see if it works.

Method 3- Disable Firewall Temporarily

Firewall can also be responsible for blocking the Windows Media Player streaming. Firewalls often block important ports that are required in order to run some programs. If this is the cause, then simply disable Firewall temporarily to resolve the issue.

Method 4- Repair the Registry

Registry is that part of your computer that saves all the activities performed on the PC and all the files too including both important and unimportant files like cookies, junk files and bad registry entries. If these unimportant and obsolete files are not removed frequently, the registry gets corrupt and damaged. And due to this reason you may experience error code C00D11B1 on your system. To resolve this issue, simply repair the damaged registry by downloading Restoro. This is a powerful PC Fixer integrated with a registry cleaner. The registry cleaner removes all unnecessary files, cleans and repairs the registry in seconds. Click here to download Restoro and fix error C00D11B1 on your PC right now!

If you are using the Camera app on your Windows 10 computer but encountered an error code 0xa00f429f with an error message that says, “Can’t start your camera”, read on as this post will guide you in fixing this problem. This kind of error in the Camera app could be due to a recent update gone wrong or it could also be due to a corrupted driver. If you are certain that the camera is connected and is properly installed, you can try to check for updated drivers. The error code signifies that the drivers have to be updated. However, that isn’t always the case sometimes as the problem could also have something to do with corruption in the driver. The effective ways to troubleshoot this problem would be trying to reinstall or reset the Windows Camera app, or update, rollback or uninstall some device drivers as well as use the Registry Editor. Before you proceed with the instructions provided below, make sure that you have admin privileges and don’t forget to create a System Restore point.

Option 1 – Try to reset or reinstall the Windows Camera app

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.

• The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
• Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
• Then from the Start menu open the Settings app and select System.
• From there, navigate to the Apps and features section.
• Now go to Camera and click on the Advanced Options and click the Reset button.

Option 2 – Try to reinstall the Camera app

If resetting the Camera app didn’t help, you might want to reinstall it by following these steps:

• Tap the Win + X keys and select the “Windows PowerShell (Admin)” option from the menu to open Windows PowerShell as admin.
• Next, type this command to uninstall the Camera app: Get-AppxPackage *camera* | Remove-AppxPackage
• Once done, exit the Windows PowerShell and restart your computer and then try to install the latest version of the Camera app from Microsoft Store.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the error code 0xa00f429f in the Camera app is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, look for the device drivers which have a yellow exclamation mark.
• Then right-click on each one of them. If you haven’t updated this driver in a while, select the “Update Driver” option. On the other hand, if you’ve just updated this driver, then select the Uninstall Device option.
• Next, follow the screen option to update or uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically if you have chosen to uninstall them.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
• From there, right-click on any empty space on the right side part of the window and select New > DWORD (32-bit) Value.
• Then name it as “EnableFrameServerMode” and double click on it.
• Now set its value data to “0” and its base value as Hexadecimal and then click on OK.
• After that, restart your computer and see if it helped in fixing the problem or not.

Polimva is a Browser Extension for Google Chrome. This extension offers users the ability to search for any recipe on the web.

From the Author:

Polimva will help you discover new content! You will be exposed to cool and fun content every day! You can search and find new articles, videos, and reviews on daily basis.

-Amazing search experience. -Access to new interesting articles and videos every hour. -Polimva Changes the default search. -Updated content every day. -Follow any channel and topic that you like. -Choose the interface and the design of the results you get every time.

This extension changes your default search engine to Yahoo, and while active it changes the displayed ads on your browser, allowing it to make revenue on every ad you click. While this is not malicious, the extension redirects your search to its servers first before forwarding it to yahoo and displaying search results. The information that is sent back to the servers contains your browsing data & visited web pages. As a result, Polimva is considered a potentially unwanted browser hijacker and if flagged for optional removal.

About Browser Hijackers

Browser hijackers (also known as hijackware) are a kind of malware that modifies internet browser settings without the computer owner’s knowledge or approval. These kinds of hijacks appear to be rising at an astonishing rate worldwide, and they could be truly nefarious and often harmful too. They are designed to disrupt browser functions for many different reasons. It redirects you to the sponsored websites and injects adverts on the browser which helps its developer generate ad revenue. Even though it might seem naive, all browser hijackers are damaging and therefore always regarded as security threats. What’s more, hijackers could make the entire infected system vulnerable – other destructive malware and viruses will grab these opportunities to get into your computer system effortlessly.

Indications of browser hijack

Here are some signs that suggest you’ve been hijacked: 1. your browser’s home page is reset to some unfamiliar webpage 2. bookmark and the new tab are also modified 3. the default web browser configurations have been changed and/or your default web engine is altered 4. you see multiple toolbars on your web browser 5. your internet browser displays endless pop-up windows 6. your internet browser starts running slowly or displays frequent errors 7. you’re disallowed access to certain websites, for example, the website of an antimalware software manufacturer like SafeBytes.

Exactly how browser hijacker infects PCs

Browser hijackers can enter a PC in some way or other, including via downloads, file sharing, and email also. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious purpose. Some internet browser hijackers spread in user’s PC by using a deceptive software distribution method called “bundling” (generally through freeware and shareware). Some of the popular hijackers are Polimva, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch.

The best ways to remove a browser hijacker

Some browser hijacking could be simply corrected by finding and removing the corresponding malware software from your control panel. Unluckily, many of the software applications used to hijack an internet browser are deliberately built to be difficult to remove or detect. You should think of doing manual fixes only if you’re a tech-savvy person since there are possible risks associated with tinkering around with the computer registry and HOSTS file. You can opt for automatic browser hijacker removal methods by simply installing and running an efficient anti-malware program. If you need to get rid of persistent hijackers effectively, install the top-rated, award-winning anti-malware software Safebytes Anti-Malware.

Malware Blocking Internet And All Anti-Malware Software? Do This!

Malware could cause many different types of damage to computer systems, networks, and data. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In such cases, you will be unable to visit certain or all of the websites, and thus unable to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few steps you can take to circumvent this issue.

Use Safe Mode to fix the issue

Safe Mode is a special, simplified version of Microsoft Windows where just bare minimum services are loaded to counteract viruses and also other troublesome applications from loading. In case the malware is set to load immediately when the computer starts, shifting into this mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. Once you are in safe mode, you can attempt to install your anti-malware software application without the hindrance of the malicious software. Now, you could run the anti-virus scan to eliminate viruses and malware without any interference from another application.

Switch over to a different browser

Certain malware might target vulnerabilities of a specific web browser that block the downloading process. In case you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by cybercriminals, the ideal thing to do would be to switch to an alternate browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install security software on a thumb drive

To successfully eliminate the malware, you might want to approach the issue of running an anti-malware software program on the affected computer system from a different angle. Follow these steps to run the anti-malware on the infected computer. 1) Download the anti-malware on a virus-free PC. 2) Plug in the pen drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose a USB flash drive as the location when the wizard asks you exactly where you want to install the program. Follow the instructions on the computer screen to finish off the installation process. 5) Now, plug the pen drive into the corrupted computer. 6) Double-click the EXE file to run the Safebytes software from the thumb drive. 7) Click on “Scan Now” to run a scan on the infected computer for viruses.

A Look at the Best Anti-Malware Program

Want to install the very best anti-malware software for your desktop? There are numerous applications on the market that comes in free and paid versions for Microsoft Windows computers. Some of them are good, some are ok types, and some will destroy your computer themselves! You must be very careful not to choose the wrong product, particularly if you purchase a paid program. On the list of recommended software by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. SafeBytes anti-malware is really a powerful, highly effective protection application created to assist end-users of all levels of IT literacy in identifying and removing malicious threats out of their PC. With its outstanding protection system, this software will automatically detect and eliminate most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs. There are plenty of wonderful features you will get with this particular security product. Listed below are a few of the great ones: Robust, Anti-malware Protection: By using a critically acclaimed malware engine, SafeBytes gives multilayered protection that is made to catch and remove viruses and malware that are hidden deep inside your PC. Live Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions instantly. This software will constantly monitor your computer for suspicious activity and updates itself continuously to keep current with the constantly changing threat scenarios. Safe Web Browsing: Through its unique safety rating, SafeBytes tells you whether a website is safe or not to visit it. This will assure that you’re always certain of your safety when browsing the internet. Lightweight Tool: SafeBytes is a lightweight and easy-of-use anti-virus and anti-malware solution. As it utilizes very little computer resources, this application leaves the computer power exactly where it belongs to: with you. 24/7 Support: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software. Put simply, SafeBytes has formulated a meaningful anti-malware solution that is aimed to protect your computer against various malware. Malware problems can become a thing of the past when you put this application to use. So if you’re searching for the very best malware removal application out there, and when you don’t mind shelling out a few bucks for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

To get rid of Polimva manually, navigate to the Add or Remove programs list in the Control Panel and choose the program you want to get rid of. For browser plug-ins, go to your browser’s Addon/Extension manager and select the plug-in you intend to disable or remove. You might even want to reset your home page and search engine providers, and also delete browsing history, temporary files, and internet cookies. If you choose to manually delete the system files and Windows registry entries, use the following checklist to make sure you know exactly what files to remove before undertaking any actions. However, this can be a complicated task and only computer experts can accomplish it safely. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are advised to do this process in Windows Safe Mode.

If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

Have you ever deleted a file by mistake? Do not feel bad, we all have, but what if you deleted the file by mistake and then you went to Recycle bin to restore it only to find out that the bin is empty? If you experienced this kind of issue then you know how unpleasant and frustrating it is but do not worry, we are here to help and provide you with solutions to this problem and hopefully get your file back. Follow the next steps from first to last since they are organized in a way to minimalize the permanent deletion of lost files.

1. Refresh Recycle bin view

   If you spend any amount of time on this site reading through articles, you know I am a big fan of simple and effective solutions and there is nothing simpler than a single press of a button. Open your recycle bin and press F5 to refresh view or right-click anywhere inside and choose refresh. If your file does not appear with this method go to the next step.

2. Set Windows to show hidden system files

   In order for this to work first, you will need to open File Explorer by pressing ⊞ WINDOWS + E When File Explorer opens go to VIEW > OPTIONS. Inside options select “Show hidden files, folders, and drives”, uncheck “Hide protected operating system files (Recommended)”, and click APPLY > OK Go to the recycle bin and check to see if files have managed to show up.

3. Check if Don't move the file to the recycle bin is enabled

   Right-click on recycle bin and choose properties, under properties, there is the option that says Don’t move files to the Recycle Bin, Remove files immediately when deleted. This option is not selected by default, but it could be turned on by someone else or by mistake. If you see that this option is enabled sadly your file is gone and you will have to get the file back by using some third-party undelete application, uncheck this option to prevent future deletion of files by mistake.

4. Increase recycle bin size

   This will not help you to get your file back sadly but it will help you in storing more files in recycle bin. This is helpful since if you reach your recycle bin limit all further files will be permanently deleted and not been able to get them back. So by increasing bin size you will have more space for deleted files to be saved. To do that, right-click on Recycle Bin, select Properties. Now, increase the Maximum size from the Custom size option, and click Apply and OK.

5. Reset recycle bin

   To reset and fix corrupted recycle bin do the following: Press ⊞ WINDOWS + X to open the secret Windows menu and click on command prompt (admin) In the command prompt type in the following: rd /s /q C:\$Recycle.bin Reboot your system