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A Quick Guide to Resolving Error Code 0x800ccc92 on Your PC

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account?

If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it.

To begin with, 0x800ccc92 is a common Microsoft Outlook error.

This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Restoro box imageError Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:

  • Incorrect Outlook configuration settings
  • Invalid password or username
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Virus Infection
  • Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner.

Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro

Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues.

Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal.

The system optimizer utility ensures your PC speed is not compromised due to the repair process.

This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions.

Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!

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Fix the HTTP Error 304 Not modified
When you get the “HTTP Error 304 Not modified” error in Google Chrome, Mozilla Firefox, or Microsoft Edge, there can be lots of reasons why you’re getting this error. The HTTP Error code 304 means redirection, technically. It could be that the DNS has some issues or the cache is already reusing the existing information to look for a website or it could also be that your browser might be infected. In this post, we will show you what you can do to fix the “HTTP Error 304 Not modified” error when you are not able to open a website on your browser. Here are the exact details of the error message:
“This status code is returned if the client has already downloaded resources since the last visit and is displayed to notify the client browser that the requested resources is already stored in the browser cache which hasn’t been modified.”
Follow each one of the given fixes below to resolve the issue.

Option 1 – Clear the browsing data on your browsers

The first thing you can try is clearing the browsing data on your browsers.

Microsoft Edge:

  • Open Microsoft Edge.
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  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Google Chrome:

  • Open Chrome and then click on the three vertical dots located at the top of the window.
  • Then click on Settings.
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  • Restart Chrome.

Mozilla Firefox:

  • Open Firefox and then click on the three horizontal lines to open the menu.
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Option 2 – Flush DNS and reset the TCP/IP

There are some websites that don’t resolve since the DNS in your computer still remembers that old IP address. And so you need to flush the DNS as well as reset the TCP/IP on your computer.
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Option 3 – Try using the Google Public DNS

Changing your DNS to Google Public DNS might also help you in fixing the “HTTP Error 304 Not modified” error. To do so, follow the steps below.
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Option 4 – Run Cleanup Tool and disable Extensions

You might also want to run the Cleanup Tool in Chrome if you are using this browser as well as disable all the extensions as some of them, if not all, might be the reason why you’re getting the “HTTP Error 304 Not modified” error.
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Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.
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Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.
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Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.
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How to be a healthy PC gamer

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gaming

Get good chair

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Learn to sit properly

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Stretch

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Take breaks

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Drink water

During long work hours or long gaming sessions, it is not uncommon that we are so focused on our activity that we forget to take our water intake. Approximately 2liters of water per day is needed for an adult person to function properly during that day and if you spend long times in front of a PC do not forget to drink water.

Do not neglect your daily tasks

As enjoyable as it is gaming can make us forget about our daily tasks, do not neglect your life and your tasks. Remember, gaming is only OK if it does not interfere with the daily things that you need to do. Do not postpone going for groceries because of gaming, do not switch shower for another level in the game. Do all of the things you must do first and then sit and game.

Take care of yourself mentally

Having mental health is as important as having a physical one. Playing games is fun, but playing games with someone is even better, do not forget to socialize and invite some friends so you can share some fun times together. Also, detach yourself from outcomes that will come because of gaming, this is very important for gamers that do a lot of PVP games and get annoyed and angry when they lose or when some other player is talking trash. Remember, gaming is for you to relax and enjoy, not to stress you.

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What has been stolen?

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MyScrapNook Complete Removal Tutorial

MyScrapNook is a browser extension for Google Chrome that allows users to easily find scrapbook templates, layouts, and graphics. This extension requires the use of Adobe Flash Player and does not work with Chrome’s built-in flash player.

When installed MyScrapNook will change your home page and default search engine to MyWebSearch.com. It will also inject unwanted ads and sponsored links into your search queries. This extension has been marked as a Browser Hijacker by several anti-virus applications and is recommended to remove it from your PC.

From the Author:

FREE scrapbooking templates, layouts, and graphics! Get creative with tons of FREE scrapbooking features. With MyScrapNook, you can make beautiful, custom scrapbooks — with just a few clicks. Let us help you capture the memories with FREE scrapbook templates. The MyScrapNook extension offers convenient web search and features from the Chrome New Tab page.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your web browser configurations are altered to make it do things you don’t intend. Basically, nearly all browser hijackers are created for marketing or advertising purposes. These are generally used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Many people assume that such websites are legitimate and harmless but that is not the case. Nearly all browser hijacker pose an existent threat to your on-line safety and it is important to classify them under privacy dangers. Browser hijackers can even allow other vicious programs without your knowledge to further damage your computer.

How to know whether the web browser is hijacked?

There are numerous signs of browser hijacking. Below are some of them: the browser’s home page is changed; bookmark and the new tab are likewise modified; the default online search engine has been changed and your browser security settings have been cut down without your knowledge; you notice many toolbars on the web browser; numerous pop-up ads show up and/or your browser popup blocker is disabled; your web browser gets slow, buggy, crashes often; You cannot access particular websites, especially anti-virus sites.

Exactly how browser hijacker infects PCs

There are several ways your computer can become infected by a browser hijacker. They typically arrive through spam e-mail, via file-sharing websites, or by a drive-by-download. They also come from add-on application, also known as browser helper objects (BHO), web browser extensions or toolbars. Also, certain freeware and shareware can put the hijacker within your PC through the “bundling” technique. An example of some notorious browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijackers can interrupt the user’s web browsing experience greatly, track the websites visited by users and steal sensitive information, cause problems in connecting to the net, and then finally create stability problems, causing applications and system to freeze.

Removing browser hijackers

Some hijackers can be removed by deleting the free software they came with or by eliminating any extension you have recently added to your browser. Sometimes, it could be a difficult job to discover and remove the malicious component because the associated file could be running as part of the operating system process. And there is no denying the very fact that the manual fixes and removal methods can certainly be a difficult job for an amateur computer user. On top of that, there are plenty of risks associated with fiddling around with the system registry files. Experts always recommend users get rid of any malicious software including browser hijacker by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal process. If you’d like to eliminate persistent hijackers effectively, install the top-rated, award-winning anti-malware software Safebytes Anti-Malware. Together with the anti-virus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in deleting all linked files and modifications in the computer registry automatically.

Learn How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the degree of the damage can vary greatly with regards to the type of infection. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites that you want to visit. It might also block you from installing anything on your computer, especially the antivirus program. If you’re reading this, you may have infected by malware that prevents you from installing security software such as Safebytes Anti-Malware. There are some steps you can take to get around this issue.

Download the software in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should prevent it. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for issues to take place. Here are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista or 7 computers (go to Microsoft site for instructions on Windows 8 and 10 computers). 1) Press the F8 key repeatedly as soon as your computer boots, however, before the big Windows logo or black screen with white texts shows up. This will invoke the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) As soon as this mode loads, you should have the internet. Now, utilize your browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a complete scan and allow the software program to delete the threats it finds.

Switch to some other internet browser

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-malware from your flash drive

Another solution is to store and run an antivirus program completely from a USB drive. Abide by these steps to run the anti-malware on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Connect the USB flash drive to a USB port on the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Pick a thumb drive as the place when the wizard asks you where you want to install the software. Follow activation instructions. 5) Transfer the USB drive from the uninfected computer to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Destroy Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software program for your desktop? You can find many applications on the market that comes in free and paid versions for Windows computers. A few are really worth your money, but most aren’t. You have to be very careful not to select the wrong product, particularly if you purchase a paid software. One of the highly recommended software by industry experts is SafeBytes Anti-Malware, a popular security application for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only protects your computer system completely but is also very user friendly for people of all ability levels. Once you’ve got installed this software program, SafeBytes superior protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

There are many great features you will get with this particular security product. Here are a few popular features found in this computer software:

Anti-Malware Protection: With a critically acclaimed malware engine, SafeBytes offers multilayered protection that is intended to catch and get rid of threats that are concealed deep inside your computer’s operating system. Live Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware intrusions in real-time. This software will always keep track of your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat situation. “Fast Scan” Features: This software program has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Safe Web Browsing: SafeBytes inspects the links present on a web page for possible threats and tells you whether the site is safe to view or not, through its unique safety ranking system. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not see any performance troubles when SafeBytes is operating in the background. 24/7 Premium Support: You can obtain high levels of support 24/7 if you’re using their paid version. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest malware threats and virus attacks. Malware trouble will become a thing of the past once you put this tool to use. If you’re seeking the very best malware removal tool out there, and if you don’t mind paying out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove MyScrapNook without the use of an automated tool, it might be actually possible to do so by deleting the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browser’s AddOn/Extension manager and removing it. It’s also advised to reset your browser settings to their default state. If you opt to manually delete the system files and Windows registry entries, use the following list to ensure that you know precisely what files to remove before executing any actions. Please be aware that this is for professional users only and may be challenging, with incorrect file removal causing additional PC errors. In addition, some malware keeps replicating which makes it difficult to get rid of. Doing this in Safe Mode is recommended.
Folders: %LOCALAPPDATTA%\Google\Chrome\User Data\Default\Extensions\lbapdklahcjljfincdglncfpdgfhckcf %LOCALAPPDATTA%\Google\Chrome\User Data\Default\Local Extension Settings\lbapdklahcjljfincdglncfpdgfhckcf %LOCALAPPDATTA%\Google\Chrome\User Data\Default\Sync Extension Settings\lbapdklahcjljfincdglncfpdgfhckcf %LOCALAPPDATTA%\My Scrap NookTooltab Registry: key My Scrap Nook at HKEY_CURRENT_USER\Software\ key My Scrap NookTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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A Quick Guide to Fixing Error 2738

Error 2738 - What is it?

Error 2738 is associated with the VBScript engine. VBScript is the abbreviation for Visual Basic Scripting. It is an Active Scripting programming language developed by Microsoft and modeled on Visual Basic. It is used with a fast interpreter in a large variety of Microsoft environments. Error 2738 indicates that the VBScript engine is not registered properly on your PC. It occurs when you try to install or uninstall VBScript-supported applications on your system. The error message is displayed in the following format:
"Error 2738. Could not access VBScript run time for custom action."

Solution

Restoro box imageError Causes

There are several reasons for the error 2738 message pop up. These include: Incorrect or corrupt registry entries on your system. These entries interfere with VBScript support in Windows thereby generating such error codes.
  • Removal of McAfee Antivirus
  • Windows registry values are not updated accurately during the uninstallation of McAfee Software
  • The Visual Basic Script is registered in the registry under the local user instead of the local machine
No matter what the cause of the error may be, it is recommended that you resolve the issue immediately without any delay.

Further Information and Manual Repair

Here are some of the easy and proven DIY methods to repair error 2738 on your PC:

Method 1

If the error 2738 occurs because the VBScript is not registered correctly, then follow these steps to resolve.
  1. Go to the start menu, open Run, and type RegEdit in the box and then press OK. This will open the Windows Registry Editor.
  2. Now type KEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}InprocServer32, if the key does not have a data value of C:\Windows\System32\vbscript.dll then simply add it.
  3. Now go to the All programs option and then Accessories.
  4. Here right-click on Command Prompt and then ‘Run as Administrator’.
  5. Now type egsvr32 vbscript.dll then press enter. After that type regsvr32 jscript.dll and then press enter.
  6. Restart your PC to activate changes.

Method 2

Sometimes error 2738 may occur when you uninstall preinstalled MacAfee antivirus software on your system. Un-installation usually leaves some trace components in the registry. These components must be removed completely otherwise error codes like 2738 may keep occurring on your computer screen. In such an event, the best way to resolve it is to download the McAfee Consumer Product Removal utility from McAfee's official website. Save this file on your desktop. Double click the file and follow the steps to remove this software completely and successfully from your PC. Proper removal of the McAfee program will resolve error 2738 right away. But if the error still persists then try other methods illustrated below.

Method 3

Download Restoro to remove incorrect and corrupt registry entries on your system that may be interfering with VBScript support. Restoro is a new and easy-to-use PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner removes all entries corrupting the registry, cleans it, and resumes it to its normal state. Click here to download Restoro.
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IW Unicorn and Scorpion PC Chair cockpits
Recently on errortools.com, we were talking about Cooler Master’s Orb X gaming chair that is an absolute beast and an amazing product. One downside of Orb X is its price. IW product line is somewhat competing with Orb X with a much more affordable price aiming to probably take customer base with lower income but offering them a great experience as well. The first thing you will notice is a different design and somewhat feeling of cheaper quality if you compare it to Orb X but that is quite reasonable considering the chair itself is around 3.5 times cheaper than Orb X which really puts it in range of everyone can get it. But does a much cheaper price means low quality? Let’s explore.

IW Unicorn

IW unicornThe 2021 CLUVENS BRAND newly issued model UNICORN has fully electrical tilting capabilities to 160 degrees, Reading light-two LED & RGB illumination lighting, manual open/close keyboard tray, and armrests. This model is suitable for home and office, and also gaming computer work environments. It offers functions that enable the user to experience unprecedented comfort and quasi total immersion through strategically positioned 1-3 monitors, audio systems, and accessories. The result is a complete computer office, ergonomically optimized, with a minimal footprint that improves overall performance and productivity and health and comfort. Sitting on a chair can help a lot for relieving health problems like lower back pain, herniated discs, sciatica, and neck pain and also enhance performance and viewing effects.

More Luxury and More comfortable:

Equipped with Luxury feeling reclining Gaming chair made with high-density Mold Shaping Foam and superior quality PU leather with very comfortable texture, electrical recline to 128 degrees, and more to 160 degrees for the flat position for the user.

More High-End Setting and more High-tech:

Manual push for open / close of big sized (87x34cm) Self-Balancing Keyboard tray, adjustable with 20cm distance range with Electrical control for the height of roof arm & monitors. Electrical control for reclining Zero Gravity position or even flat position, Manual adjusted Feet pedal for a more comfortable position for feet. Using a High-Quality PU leather Gaming chair that has Heat/Massage functions with it! The IW-Unicorn monitor mounts allow the use of a single monitor up to Ultra-wide 49” or 43” in size or triple monitor setups up to 3 x 29” other monitors configurations are available upon request. (VESA standard)

IW Scorpion

IW scorpionScorpion is basically a premium version of Unicorn with being able to hold more weight, having cup holders on the armrest, etc. The look is also similar with Scorpion being more sinister-looking but overall Steel frame and chair are the same.

Conclusion

Sadly I have not personally experienced neither of these products including Orb X but from all information I have found and looked over, I would say these products are not trying to compete with each other. Although Products are similar in nature, Orb X is aimed at hi end-users focusing on privacy and robustness while IW is filling the gap of users that would like an advanced chair but are not willing or ready to shell hi amount of money for it offering advanced chairs with advanced features in somewhat affordable price.
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If you encounter the “Diskpart failed to clear disk attributes” error when you try to change the read-only state of a storage device using the Diskpart application and the request is denied, worry not for this post will give you a couple of fixes to resolve the problem. As you know, Diskpart is used for resolving read-only storage devices by changing their attribute via the command line. So if it is not able to change the attribute of the storage device, then you will most likely encounter an error such as this one. This kind of error is not uncommon and as long as there are no damaged physical attributes, you can resolve it right away. There are tons of reasons why you’re getting this error while using Diskpart, it could be that the storage device has a physical write-protected switch or the disk is hidden or has bad sectors. It could also be because the storage drive might be in RAW format or that you are running the Diskpart application without admin privileges. Whatever the cause may be, here are some options you can try to fix the problem but before you proceed, make sure that you log on to your PC as an administrator.

Option 1 – Check if there is a physical switch on the storage device

There are some USB devices and SD card readers that have a write-protected physical switch that disables all the writable options on the storage device and so if it is turned on, Diskpart won’t be able to change the disk attribute to writable. To check, simply look for the physical switch on both sides of the device and once you found it, make sure that it is toggled off and then plug the storage device back in then try running Diskpart once again.

Option 2 – Modify the WriteProtected key in the Registry Editor

Before you proceed, you have to create a System Restore Point first.
  • Tap the Win + R keys to open Run and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies
  • After that, look for the “WriteProtect” registry entry which is located on the left side of the window, and then double click on it.
  • Change its value to “0” and click OK to save the changes made and exit the Registry Editor.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 4 – Clear the attributes on RAW

  • Tap the Win + S keys then type “diskpart” in the field.
  • Click the Diskpart application and if a User Account Control dialog box pops up, click Yes to proceed.
  • After opening an elevated Command Prompt, type in the commands listed below and make sure to tap Enter right after you key in one command after the other.
    • list volume
    • select volume ‘n’ (In this command, you have to replace ‘n’ with the volume number of the drive)
    • format fs=fat32 quick (In this command you also have the flexibility to change the format to ‘ntfs’ or ‘exfat’)
  • After executing the commands given, unplug the removable storage device and wait for a couple of seconds and then plug it back in.
  • Now try any normal write operations and see if the error no longer appears.

Option 5 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.
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Cortana is Not Connecting to the Internet
Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.
  • To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
  • Then go to the File tab and select “Run new task”.
  • After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.
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