What Is Phishing And How Can You Protect Yourself From It?
Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms.
So what’s phishing exactly, how can you detect it and how can you keep safe?
What is phishing?
Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.
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Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.
Phishing techniques
E-mail phishing
This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.
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For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.
Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.
SMS and social media phishing
Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.
Voice phishing
Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.
Spear phishing, whaling and BEC
Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.
Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.
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BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).
In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.
What can you do?
There are many ways you can be aware and spot a phishing attempt. Here are some tips:
Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
In any instance where payment information is requested, be very, very careful.
If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them.
Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
Bad spelling and grammar are usually a telltale sign of phishing.
Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
Always examine first-time senders in detail.
Block suspicious e-mail addresses, numbers and social media accounts.
If you are receiving a coupon for free stuff… You aren’t.
If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.
Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.
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This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.
Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.
Summary
Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!
There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.
A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.
Option 1 – Run the Check Disk or CHDSK utility
One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
Open Command Prompt with admin privileges.
After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f C:
Wait for the process to be completed and then restart your computer.
Option 2 – Run SFC or System File Checker scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Restart your PC.
Option 3 – Try to run the DISM commands
You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.
Option 4 – Try to run the Blue Screen Troubleshooter
As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
Tap the Win + I keys to open the Settings panel.
Then go to Update & Security > Troubleshoot.
From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
If you are trying to update or upgrade your Windows 10 computer using the Windows Update and suddenly an “Error 0x800f0900” appears, then you’ve come to the right place as this post will help you resolve this Windows Update issue. When you encounter this error, you will see the following error message on your screen:
“There were problems installing some updates, but we’ll try again later. If you keep seeing this and you want to search the web or contact support for information, this may help:2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) – Error 0X800F0900”
This kind of Windows Update error is most likely caused by some corrupted files in the system. It is also possible that the Windows Database might have become corrupted as well. So if you are currently experiencing this problem, refer to the options given below and see which one of them works best for you.
Option 1 – Try running the DISM Tool
Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
Open the Command Prompt as admin.
Then type in this command: exe /Online /Cleanup-image /Restorehealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
Option 2 – Try running the System File Checker or SFC scan
The SFC scan or System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files that cause several issues in the computer like the Windows Update Error 0x800f0900. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Option 3 – Try running the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Option 4 – Perform a System Restore
You can also try to perform a System Restore as it can also help you fix the Windows Update Error 0x800f0900. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Option 5 – Reset both the SoftwareDistribution and Catroot2 folders
You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
Open the WinX Menu.
From there, open Command Prompt as admin.
Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauservnet start cryptSvcnet start bitsnet start msiserver
After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
Type each one of the following commands.
net start wuauservnet start cryptSvcnet start bitsnet start msiserver
After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
You might be trying to play music files using the Windows Media Player, but were unable to do so since you encountered an error saying, “Windows Media Player Error – Server Execution Failed” error. If you encountered this error, worry not for this post will guide you on how to fix it using some potential fixes.
In the error message, the “Server execution failed” indicates that the “wmplayer.exe” is still running or shutting down at that point and it is possible that it is stuck which is not able to close properly. To fix this error, there are several potential fixes you can try. The first one is to run the Video Playback troubleshooter. While you could also try to disable the WMP Network Sharing Service or register both the jscript.dll and vbscript.dll files. For more information, refer to the options provided below.
Option 1 – Try to run the Video Playback troubleshooter
The first thing you can do to fix the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.
Option 2 – Try to disable the WMP Network Sharing Service
If the Video Playback troubleshooter didn’t work in fixing the problem, the next thing you need to do is disable the Windows Media Player Network Sharing Service. The WMP Network Sharing Service is used to share the libraries of the Windows Media Player to other users on the network as well as media devices using the Universal Plug and Play. And since you are not using any network here, then you can disable this service to fix the problem. How? Refer to the given steps below.
Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Services Manager.
Next, look for the Windows Media Player Network Sharing Service from the list of Services and right-click on it.
After that, click on the Stop option and see if it fixes the Windows Media Player error.
Option 3 – Try to register the jscript.dll and vbscript.dll files
Tap the Win + X keys and from the menu select the Windows PowerShell (Admin) option to open an elevated Command Prompt.
Next, type this command to register the jscript.dll file and click on the confirmation box: regsvr32 jscript.dll
After that, execute the regsvr32 vbscript.dll command to register the vbscript.dll file.
Once you’re done, these DLL files will be re-registered and should fix the Windows Media Player error.
Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.
Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.
Option 1 – Try to configure .docx files to open with “winword.exe”
You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
Right-click on a .docx file and select the “Open with…” option.
After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
Now check if you can now see the Word icon on the .doc or .docx files.
Option 2 – Try changing the default Word icon via Registry Editor
Tap the Win + R keys to open the Run utility.
Then type “Regedit” in the field and hit Enter to open the Registry Editor.
Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
Once you’re done, tap Enter and then close the Registry Editor.
Restart your computer and see if the problem’s fixed.
Option 3 – Try to rebuild the Icon cache
You may want to rebuild the Icon cache as it could also help fix the issue.
Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
From there, look for the following files and delete them.
iconcache_32.db
iconcache_48.db
iconcache_96.db
iconcache_256.db
iconcache_1024.db
iconcache_1280.db
iconcache_1600.db
iconcache_1920.db
iconcache_2560.db
iconcache_exif.db
iconcache_idx.db
iconcache_sr.db
iconcache_wide.dd
iconcache_wide_alternate.db
Restart your computer. This will purge and rebuild the icon cache.
Option 4 – Try fixing Office apps
Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.
Option 5 – Try to repair Office Installation
If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
Open Control Panel and click on Programs and Features.
Next, right-click on the Office program that you want to repair which in this case is, Word.
Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
Wait until the process is done and then reboot your computer.
This post will guide you on what to do if your keyboard shortcuts or hotkeys are not working on your Windows 10 computer. A lot of users use hotkeys as they make things easier for them as they use their computer. However, there are instances when these hotkeys suddenly stop working. It’s actually one of the most common problems with keyboards. And so to resolve this problem, you can try out some suggestions prepared on this post.
Option 1 – Clean the keyboard keys physically
Your keyboard might not be working properly due to some dirt or other corrosion. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the hotkeys are now working.
Option 2 – Try running the Hardware and Devices Troubleshooter
The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Option 3 – Try connecting the keyboard to a different USB port
The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion.
If you have been previously using another keyboard, it might be better if you make sure that the software for the old device has been removed since there are instances when multiple software can cause problems due to similarities in actions.
Option 5 – Update the keyboard driver
You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.
Tap the Win + R keys to open the Run dialog box.
Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
From there, look for the keyboard driver and click on it.
Next, right-click on the keyboard driver and select the Update driver option.
After that, click the “Search automatically for updated driver software” option to proceed.
Option 6 – Reinstall the keyboard driver
If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
Tap the Win + R keys to launch Run.
Type in MSC into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. Look for keyboard driver, right-click on it and then select “Uninstall device”.
After that, unplug the device and restart your PC.
Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem.
Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.
Option 7 – Enable Human Interface Device (HID) Service
Another thing to consider is the Human Interface Device Service. If this service is disabled, then no wonder why your hotkeys are not working. Thus, you need to enable this service. Refer to the following steps to do that:
Tap the Win + R key to launch the Run dialog box.
Then type “services.msc” in the field and hit Enter to open Services.
After opening Services, scroll down until you see the Human Interface Device service.
Double click on HID and make sure that its Startup Type is set to “Automatic” and then click OK.
Restart your PC and check if the hotkeys are now working or not.
Option 8 – Try resetting the keyboard
You might also want to try resetting the keyboard as it can also help in fixing the problem. Setting it back to its default state will surely help.
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it.
This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter.
Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.
Option 1 – Try to run the installer in Compatibility mode
Look for the setup file.
Once you find it, right-click on it and select Properties from the context menu.
After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
You also have to check the “Run as administrator” option.
Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.
Option 2 – Try to troubleshoot compatibility
This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
Look for the setup file.
Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.
Option 3 – Try to enable the Windows Identity Foundation
You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
Once you found it, click on its checkbox and click OK to enable it and save the changes made.
Now see if it has fixed the error or not. If not, you have to disable the feature.
Option 4 – Run the Windows Update Troubleshooter
Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer.
According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application.
There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem.
The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.
Option 1 – Run the Network Adapter Troubleshooter
Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 2 – Try to explicitly reserve the TCP port
The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.
Option 3 – Try to use the netstat command
In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
Next, type this next command and hit Enter: taskkill /PID PID /F
Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.
Option 4 – Remove any irrelevant internet device programs
You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.
Option 5 – Update the Network Adapter drivers
You might also want to update the Network Adapter drivers by following these steps:
Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
Then right-click on each one of the Network drivers and update them all.
Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
To reinstall the network adapter driver, refer to these steps:
Open the Devices Manager from the Win X Menu.
Then locate the device drivers and right-click on them to open the Properties.
After that, switch to the Driver tab and click on the Uninstall Device button.
Follow the screen option to completely uninstall it.
Finally, restart your computer. It will just reinstall the device drivers automatically.
So you just have turned your computer ON only to find out that your device which was working perfectly yesterday is not working anymore. This situation can be very stressful and disappointing but do not despair, before you toss your device through the window know that this kind of behavior can be traced back to a software issue.
In this article, we will give you hints on what to do and where to pay attention when something like this happens so you get the device back in working order.
Check if it not a hardware malfunction
To save yourself time and unnecessary frustration with juggling through Windows first inspect the device to be sure that indeed it is working properly, check all led lamps which could indicate that the device is working and receiving power, and if it is an internal device try opening the case and visually check if there are signs of working like rotating fans or led lamps on it.
Check Cables
If it is an external device that has stopped working try checking power cables and cables which go to your computer, see if they are tightly connected. If it is an internal device also check cables, nudge them and if possible disconnect and clean them.
Disconnect and reconnect the device
Try this solution to see will Windows register the device again and start it.
Update Windows
If there is a Windows update not installed, install it and see if the device will start working.
Update device drivers
Go to device manager and update the device driver to its latest version or go to the manufacturer's site and download the latest driver version.
Reinstall the device
In the device manager, uninstall the device driver and reboot Windows. When Windows boots it will recognize the device and install the necessary drivers for it.
Disable antivirus and firewall
Sometimes antivirus can prevent certain devices from working properly, especially if they rely on some system files to which antivirus or firewall has cut access. Try disabling your PC protection to see if this will resolve the issue.
Use dedicated error software
Use DRIVERFIX to automatically search and fix driver issues.
If you encounter an error message saying, “The ordinal xxx could not be located in the dynamic link library C:/Program Files (x86)/Microsoft VS Code Insiderscode – insiders.exe“ and you see a reference of a missing DLL file, then this indicates that the software is trying to locate the related DLL file, however, it is missing, hence the error.
The error mentioned “Ordinal” which refers to the order of a number mathematically, e.g. 1st, 2nd, etc. And in this error message, the ordinal is referring to an Xth file of an XX.DLL file which is missing which is why you’re getting this kind of error.
When you get this particular error, it means that your computer is missing the Microsoft Visual C++ Redistributable program. As per the error message, XXX is a number that in turn is the Ordinal. There is also another common error related to Ordinal which says, “The ordinal 12404 could not be located in the dynamic link library mfc90u.dl”.
The error message could be referring to any DLL in the message. And since all these DLL files are part of the package, the error changes quite a bit as the Visual Studio looks for that DLL file. To fix this error, here are some suggestions that might be of help.
Option 1 – Try installing Microsoft Visual C++ Redistributable
As pointed out earlier, the error pops up when the Microsoft Visual C++ Redistributable program is missing on your computer. Thus, you need to download it from the official website of Microsoft. Once you’ve downloaded the Microsoft Visual C++ Feature Pack Redistributable Package, install it and then check if the error is now fixed.
Option 2 – Try to install OpenSSL
If you encounter the same error message but it points out that the LIBEAY32.DLL file is missing, then you have to install OpenSSL. In such a case, you will see the following error message:
“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”
Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.
Option 3 – Try to check Windows Updates
There are instances when Microsoft rolls out the framework and related updates via Windows Updates. It could be that an update related to DLL is still pending which is why you need to check Windows Updates. To do so, go to Settings > Update and Security and from there check if there is any pending update. If there is, you need to install that update and then restart your computer if needed.
If you are getting this error even if STEAM.EXE is present on your system then follow the easy guide to solve the issue.
Scan your system for malware
Scan your complete system for viruses and other malware. If all the scans come negative then move to the next step.
Disable your anti-virus software
Some anti-virus and anti-malware software can detect steam as a potential threat and block it. Turn off your protection software and try to run Steam once all your protection is disabled. If this works you will need to either place Steam in the applications exception list or to move to another protection software.
Remove administrator privileges from steam client
Right-click on steam.exe and choose properties, go to the compatibility tab, and uncheck run this program as administrator. Try to run Steam again.
Delete Steam registry value
If everything else failed try deleting the registry value for steam. Open registry editor and locate key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Double click on Image File Execution, find steam on left, right-click on it, and choose delete. Save and exit the registry editor.
