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Remove ChatZum from Windows

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites.

PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience.

Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company.
• Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly.
• Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion.
• Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious.
• Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether.

Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below.

1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
2) Choose Safe Mode with Networking with arrow keys and hit ENTER.
3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard.
4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer.
1) Download the anti-malware on a virus-free PC.
2) Connect the flash drive to a USB slot on the clean computer.
3) Double click on the exe file to run the installation wizard.
4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process.
5) Now, transfer the flash drive to the infected computer.
6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon.
7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows.

SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world.

Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC.

Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site.

Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files.

Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties.

24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email.

To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies.

If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.

Files:
Search And Delete:

tbcore3.dll
arrow_refresh.png
basis.xml
chatzum.dll
info.txt
inst.tmp
loaderie.js
suggestion_plugin.dll
TbCommonUtils.dll
tbcore3.dll
tbhelper.dll
TbHelper2.exe
uninstall.exe
uninstaller.exe
update.exe

Folders:
C:\Program Files\ChatZum Toolbar\
C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83

Registry:
Key HKLM\SOFTWARE\ChatZum Toolbar
Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar

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Folders: C:\Program Files\GardeningEnthusiast_7j Files: Search and Delete: 7jbar.dll 7jhighin.exe 7jmedint.exe 7jregfft.dll 7jregiet.dll 7jhkstub.dll 7jreghk.dll 7jSrcAs.dll 7jSrchMn.exe NP7jStub.dll 7jPlugin.dll 7jauxstb.dll 7jbprtct.dll 7jdlghk.dll 7jradio.dll 7jieovr.dll INSTALL.RDF
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Fix Communication with service process failed
This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
  • Right-click on the app and select Disable.
  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
  • After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
  • Restart your PC and then check if the error is now fixed.
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Best VR headsets in 2021 so far
Virtual Reality is slowly becoming standard in gaming. More and more affordable headsets are coming out lowering entry prices and making them affordable for all. But in a sea of new VR headsets, it is important to at least purchase a decent one that will perform nicely and hopefully last longer. Therefore in today’s article, we will address some of the best options currently available on the market,

Oculus Quest 2

occulus quest 2 VRWith its Rift model, Oculus set itself as a big player in VR. Now the company is slowly bowing out of the dedicated, tethered VR headset with its latest Quest 2 designed to primarily be a standalone headset. In case you do not know, tethered headset means that the headset itself is connected to your PC and is using its power to drive your VR experience. Now technical specifications of Quest 2 are pretty OK and it can drive stuff pretty decently and if you want you can purchase the dedicated cable to connect it to your PC for the full experience of games requiring more capable hardware. Oculus Quest 2 is the cheapest headset on this list and with its stable performance, is highly recommended.

Valve Index VR

valve index vrAlthough the headset itself is nothing revolutionary or special its controllers are. They can track individual finger movements, making games (that take advantage of them) much more immersive than the standard trigger grips on other controllers. The Index's higher refresh rate makes for smoother action, as well, which is another nice bonus. If you already have an HTC Vive or Vive Cosmos Elite, and their base stations (not the regular Cosmos), you can buy only the controllers.

Sony PlayStation VR

playstation vrThe PlayStation VR is compelling thanks to Sony backing its development, plus the PlayStation 4's affordability and availability compared with gaming PCs. All you need is the headset, a PlayStation 4, and a PlayStation Camera (now included with most PlayStation VR bundles). Not really the best of the bunch but still one of the top ones for console gaming. Sony is working on a new PlayStation VR system for the PlayStation 5, with redesigned controllers. The new headset hasn't been revealed yet, but the company has released a preview of the new controllers.

HP Reverb G2 VR

HP Reverb G2HP headset is one which you get if you want the best image quality in VR headset, sadly controllers did not follow the same quality of headset itself. But this is still a pretty decent headset overall and worth the purchase.

HTC Vive Cosmos

HTC Vive CosmosHTC's Vive Cosmos is the upgraded version of the Vive. It features a higher resolution and replaces the external base stations with outward-facing cameras for motion tracking. It's a comprehensive package for whole-room VR. HTC recently released the Vive Pro 2, a high-end VR headset targeting both enterprise users and consumers. This new headset features a 2,448-by-2,448 resolution display for each eye, making it the highest-resolution headset currently available. It's also more expensive than the Cosmos Elite. Sadly one thing that is bringing this headset down is the price.
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BuzzDock Removal Guide

What is BuzzDock?

Buzzdock is a browser extension. Buzzdock will be automatically enabled on IE and Chrome following installation, and you may begin using Buzzdock with no further action required. If you elect to optimize Buzzdock performance, the settings preferences of your browser may be adjusted after installation. This browser extension changes your default search provider to Buzzdock.com custom search. It displays additional unwanted ads, banners & sponsored links on web pages that you visit, and it hijacks your browser home page. This browser extension has been flagged as malware by many anti-virus scanning programs.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that modifies web browser configuration settings without the user’s knowledge or consent. These hijacks are rising at an alarming rate worldwide, and it could be actually nefarious and sometimes dangerous too. They’re created to interfere with web browser programs for many different reasons. In most cases, hijackers are made for the benefit of online hackers often through income generation from forced ad clicks and site visits. Nonetheless, it’s not that harmless. Your online safety is jeopardized and it is extremely irritating. They not only screw up your browsers, but browser hijackers can even modify the computer registry, leaving your PC susceptible to other attacks.

Symptoms of browser hijacker malware

There are several signs that indicate the web browser is hijacked: 1. the home page of your browser is changed unexpectedly 2. you find new unwanted bookmarks or favorites added, typically directed to ad-filled or porn sites 3. The default search page of your web browser is changed 4. you see unsolicited new toolbars added 5. you notice a lot of pop-ups on your computer screen 6. your web browser gets slow, buggy crashes frequently 7. you are prohibited access to specific web pages, including the site of an anti-malware software firm like SafeBytes. Exactly how browser hijacker finds its way onto your computer system Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected email. They are usually included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Browser hijackers sneak to your computer along with free software downloads also that you unknowingly install alongside the original. Some of the most well-known hijackers are BuzzDock, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijacking can cause severe privacy problems and even identity theft, affect your web browsing experience by taking command over outbound traffic, substantially slows down your computer by consuming lots of resources, and result in system instability as well.

The best ways to get rid of browser hijackers

Certain browser hijacking can be quite easily corrected by discovering and removing the corresponding malware application from your control panel. However, most hijackers are hard to remove manually. No matter how much you try to get rid of it, it may keep returning over and over again. You should consider doing manual fixes only if you’re a tech-savvy person because there are potential risks associated with fiddling around with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware can counter relentless browser hijackers and provide you proactive computer protection against all kinds of malware. Together with anti-malware, a system optimizer program, similar to Safebytes Anti-Malware, can help you correct registry errors, remove unwanted toolbars, secure online privacy, and enhance overall system performance.

Find Out How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could cause all sorts of damage when they invade your computer, starting from stealing your personal information to erasing files on your PC. Some malware sits in between the computer and the internet connection and blocks a few or all internet sites which you want to visit. It might also block you from adding anything to your system, especially anti-malware applications. So what should you do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few fixes you can attempt to get around with this problem.

Boot Windows in Safe Mode

The Windows OS includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event, the malicious software is set to load automatically when the computer starts, shifting to this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSCONFIG and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate internet browser to download the anti-malware application

Malicious program code might exploit vulnerabilities in a specific browser and block access to all antivirus software sites. In case you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by online hackers, the best plan of action would be to switch to an alternate internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Create a portable USB antivirus for removing malware

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the affected computer. Adopt these measures to run the antivirus on the affected computer. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best AntiMalware Program

If you’re looking to download an anti-malware application for your PC, there are various tools out there to consider however, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. Some of them are excellent, some are ok types, and some will harm your PC themselves! You need to pick a tool that has gained a good reputation and detects not just computer viruses but other types of malware as well. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC completely but is also quite user-friendly for people of all skill levels. This software could easily detect, remove, and protect your computer from the latest malware threats including spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. There are numerous great features you will get with this security product. The following are some of the great features included in the software. Robust Anti-malware Protection: With its advanced and sophisticated algorithm, this malware removal tool can find and eliminate the malware threats hiding within your PC effectively. Live Protection: SafeBytes gives real-time active monitoring and protection against all known computer viruses and malware. This software will continuously monitor your PC for any suspicious activity and updates itself regularly to keep current with the constantly changing threat landscape. Website Filtering: Safebytes assigns all websites a unique safety score that helps you to get an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Low CPU and Memory Usage: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Online Tech Support: For any technical issues or product support, you could get 24/7 expert assistance through chat and email. To sum it up, SafeBytes Anti-Malware offers great protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may understand that this particular software does more than just scan and delete threats from your PC. For optimum protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BuzzDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by BuzzDock
Files: File at $COMMONPROGRAMSBuzzdockBuzzdock Support Site.lnk. File at $COMMONPROGRAMSBuzzdockBuzzdock.lnk. File at $COMMONPROGRAMSBuzzdockUninstall.lnk. File at $PROGRAMFileSBuzzdockBuzzdock Support.url. File at $PROGRAMFileSBuzzdockBuzzdock.ico. File at $PROGRAMFileSBuzzdockBuzzdock.url. File at $PROGRAMFileSBuzzdockBuzzdockIEClient.dll. File at $PROGRAMFileSBuzzdockUninstall.url. Directory at $COMMONPROGRAMSBuzzdock. Directory at $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsejaodgecffaefnnoggjpogblnlpejkma.1.5_0. Directory at $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsejaodgecffaefnnoggjpogblnlpejkma. Directory at $PROGRAMFileSBuzzdock. Registry: A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Api.1 A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Api A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Layers.1 A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Layers Key 220EB34E-DC2B-4B04-AD40-A1C7C31731F2 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall. Key 435D09AA-DDE4-4B40-9129-08F025ECA349 at HKEY_CLASSES_ROOTCLSID. Key 435D09AA-DDE4-4B40-9129-08F025ECA349 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 4A3DEECA-A579-44BC-BCF3-167F4B9E8E4C at HKEY_CLASSES_ROOTCLSID. Key 83C58580-EC6E-48CD-9521-B95874483BEB at HKEY_CLASSES_ROOTCLSID. Key BE3A76AC-F071-4C7F-9B7A-D974B4F52DCA at HKEY_CLASSES_ROOTAppID. Key C8C107B2-28C2-472D-9BD4-6A25776841D1 at HKEY_CLASSES_ROOTTypeLib. Key BuzzdockIEClient.DLL at HKEY_CLASSES_ROOTAppID. Key ejaodgecffaefnnoggjpogblnlpejkma at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions.
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How to Fix msrtn32.exe error or high CPU usage
If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:
C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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