Free Wifi Hotspot Removal Guide for Windows

Resource hogging is a term when one single application or few of them are taking all system resources for themself causing extreme slow down in the computer and nonresponsiveness. It can be a very frustrating and time-consuming experience and it can cost you money if you can not finish work on time due to this effect. I believe that everyone has experienced at least one slowdown in their IT carrier because of resource-hogging applications and most users do not know how to deal with this. We are here to help you with this issue. Just to be aware that this method shown here is not a method to miraculously speed up your PC or anything similar, this is to be able to detect and recover from extreme slowdowns. Hardware components are still very important and if you can upgrade your computer if it is outdated, please do it because new applications will require a more modern system, and not any kind of tips and tricks will save you from outdated hardware.

Identifying resource hogging app

Now when we got that out of the way let's talk about slowdowns, it is no secret that sometimes an application has bugs and memory leaks that can cause this kind of behavior, and sometimes the application simply takes up too much memory for any other application to work normally. The most simple and straightforward way is to bring up a Windows task manager and inspect running applications and services. You can bring task manager by the key combination of CTRL + SHIFT + ESC If the system is in deep memory deficit you will have to wait for the task manager to open and show itself on-screen. Once opened, click on more details if that view is not opened by default. Once the view expands you will see all running applications with how much RAM memory have they taken and how much CPU they are using.

What to do with app?

Now you are presented with a choice on what to do with the problematic application. If you press the end task button on the bottom right, Windows will kill the application and its processes but any unsaved work inside the application will be lost and unrecoverable in most cases. Or you can try to remove smaller applications running to free up more memory and CPU in order for the computer to catch up. Any choice you make is up to you, but be very careful not to kill Windows essential service by mistake, that will cause immediate system instability with high chances of a system crash.

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

• Inability to download new updates.
• Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

• Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
• Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
  • exe /Online /Cleanup-image /Scanhealth
  • exe /Online /Clean-upimage /Restorehealth
  • Exit
• Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

As you know, networks that are domain-based are common in organizations and companies. These domain-based networks require multiple computers to be controlled through a single node known as a server. And the one that sets certain policies and restrictions on every system that is joined to the domain is the server administrator. So if you want to add your computer to a domain, you need to have the following information available:

• The domain name
• A user account name that’s registered in the active directory associated with the server
• Windows Enterprise, Pro, or education version

In this post, you will be guided on how you can join or remove a domain. To get started, follow the given instructions below.

Option 1 – Joining a domain

• First, you need to connect your computer to the network associated with the server since your computer and the server have to be on the same network.
• Next, click the Start button and then click on the gear-like icon for Settings to open it.
• After that, navigate to this path: Accounts > Access work or school.
• Then click on Connect. This will open a new dialog box and from there, select the “Join this device to a local Active Directory domain” option.
• Afterward, you will be asked to enter the username and password of your domain account.
• Now select your Account type and when you proceed, you have to restart your computer. Your domain account should now be created.

Option 2 – Removing a domain

• You need to open the Windows 10 Settings app.
• And from there, go to this path: Accounts > Access work and school.
• Next, select the account you want to remove from the domain and then click on Disconnect.
• A prompt will then appear that says, “Are you sure you want to remove this account? This will remove your access to resources like email, apps, network, and all content associated with it. Your organization might also remove some data stored on this device”. Just click on Yes.
• This will give you a Disconnect from the organization prompt.
• Now click on Disconnect and select Restart now to restart your computer. This will complete the removal process of the domain.

Microsoft wants to escalate the situation from Australia to the EU, what a surprise. Hello all and welcome to another news article, this time we are focusing on Microsoft pushing the EU to accept law proposition from Australia. For all of you who are not familiar with the given situation let me quickly explain. The feud began when the Australian government proposed a new law that targeted Facebook and Google specifically. The government said that it believed that both of the tech giants were using content from news outlets without paying. Have you ever seen the little news snippets that Google or Facebook sometimes show its users to keep them up to date? These are lifted directly from news websites, and the Australian government claimed that this practice meant that people didn't bother visiting the news website. This then staved news websites of revenue. As such, the government put forward a new law that would mean Google and Facebook would have to pay the source website for every time they displayed a news snippet. Facebook responded by removing its Australian news coverage in light of the law. Google, however, put up a fight. It argued that its snippets encouraged people to click on it to read more, thus driving more traffic to the news website. It also said that such a law would be too expensive to maintain in the long run. As such, Google threatened to remove itself from Australia if the law passed. This was likely a scare tactic, as 95 percent of Australian web users use Google; however, it actually opened the door for its rival, Microsoft. Microsoft saw how it could push its own search engine BING to replace google. It of course went and reached the Australian government to assure them that BING is more than capable to fulfill its needs and fully abide by the proposed law. Now Microsoft knows that if this law passes it could see a similar situation happening in Europe and it is pushing it. US News reported on how Microsoft plans to encourage EU countries to adopt this new law too. The company has teamed up with the European Publishers Council and News Media Europe to make the following statement: Publishers might not have the economic strength to negotiate fair and balanced agreements with these gatekeeper tech companies, who might otherwise threaten to walk away from negotiations or exit markets entirely

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Modules Installer Worker Service.
• Once you found it, check its status and make sure that its Startup type is set to Manual.
• Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

If you encounter a Recovery Error code 0xc000000e, “Your PC needs to be repaired” error on your Windows 10 computer, then it means that there is some hardware failure or an incorrect drive configuration. Apart from the error, it may be accompanied by different error message such as:

• A required device is inaccessible
• The selected entry could not be loaded
• A required device isn’t connected or cannot be accessed
• The selected entry could not be loaded because the application is missing or corrupt
• The boot selection failed because a required device is inaccessible.

As mentioned, the error code 0xc000000e or STATUS_NO_SUCH_DEVICE error indicates that there is a hardware failure or an incorrect drive configuration and to fix it, you have to check your cables as well as check the drive with the diagnostic utility available from the manufacturer of the drive. And if you are using older PATA (IDE) drives, then this kind of error also indicates an incorrect master/subordinate drive configuration. There could be different causes for this error. It could be that the winload.exe file is not accessible or is corrupted or that the boot location for the operating system cannot be found. Thus, for you to boot into and access the operating system, you can try the suggestions given below.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) file

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, the following command to rebuild BCD files.

bootrec /rebuildbcd

• Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error code 0xC000000E. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because of the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 4 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process.

Option 6 – Try marking your Disk as Online

Marking your Disk as Online can also help in resolving the error code 0xC000000E. To do so, follow the steps below.

• You need to first create a bootable Windows 10 Media and then boot from it.
• After that, click on Repair your computer on the first window of the Windows 10 installation setup.
• Now, choose the operating system partition from the options and click on Next.
• Then select Command Prompt from the System Recovery Options box.
• Next, type in “diskpart” and hit Enter to initiate the Diskpart utility inside the Command Prompt.
• Now type in either “list disk” or “list volume” and hit Enter. Either of these commands will help you in listing all the Disk connects or all the partitions on those disks formed. So you have to select one command depending on the list command you entered.
• Afterward, type in “select disk #” or “select volume #” and hit Enter to select the Disk or Partition you want to select.
• Now type in “online disk #” or “online volume #” and press Enter to mark the disk you selected as Online.

As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:

• Hyper-V – Enabled
• VM Monitor Mode – Yes
• Virtualization – Enabled
• Second Level Address Translation (VT-d or RVI) – Enabled
• Data Execution Prevention – Enabled

Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.

BubbleDock is a software developed by Nosibay. It installs a customizable dock at the top of your screen.

It adds registry entities to allow it to start automatically each time your system is rebooted, as well as installing an update checker that will automatically update the software when an update is available. The software also adds various scheduled tasks to start the application at different times, this ensures that once the application is closed, it is re-launched at a later time, making it very hard to keep the software closed permanently.

While the software is running, it will generate ad links in your browser, display sponsored ads, and collect personal information and deliver it back to it’s ad network. While using this software you may see additional ads, banners, links, pop-up ads, and various other sponsored content while browsing the internet.

About Potentially Unwanted Applications

Have you ever found out an unwanted program running on your computer system and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is actually a piece of software that comes bundled with freeware and you consent to install it on your computer. These are programs you certainly don’t want on your computer since it does not provide any beneficial service. From a technical standpoint, a PUP isn’t “true” malware. An interesting difference between PUP and malware is distribution. Malware is commonly dropped via vulnerability exploitation whereas PUP gets installed with the consent of the user, who purposefully or unwittingly authorizes the PUP installation on their PC. Although a PUP is not malware by definition, it can still be harmful software and put your computer at risk exactly the same way a computer virus does.

Exactly how do PUPs look like?

PUPs come in many forms; however, most of them are adware, which usually displays irritating adverts and advertising banners on internet pages that you’re surfing. PUPs which come as browser add-ons and toolbars are widely recognizable. These toolbars alter your homepage and your default search engine in the installed web browser, track your internet activities, modify your search results with re-directs and sponsored hyperlinks, and eventually slow down your internet browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act quite much like viruses or spyware. They will carry dialers, keyloggers, as well as other software built right into them that may monitor you or deliver your sensitive details to 3rd parties. Even if the PUPs are not basically malicious, these applications still do practically nothing good on your personal computer – they’ll take precious system resources, slow your PC, weaken your device’s security, and make your PC more susceptible to viruses.

Preventing PUPs

• Study the fine print to be sure the end-user license agreement (EULA) you are accepting is only for the program you actually intend to download. • Never accept standard, express, default, or other installation settings which are recommended. Always opt for custom installation. • Use a good anti-malware program. Try Safebytes Anti-Malware which will spot PUPs and handle them as malware by flagging them for deletion. • Avoid shareware or freeware wherever possible. Disable or get rid of toolbars and browser extensions you don’t actually need. • Don’t download software from popups, online advertising, file sharing sites, as well as other unreliable sources; look out for any pre-set, unwanted features when downloading the program. Avoid heading to blogs and websites that promote pirated programs.

How To Install Safebytes Anti-Malware On An Infected Computer

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your personal computer, particularly antivirus applications. So what should you do if malicious software keeps you from downloading or installing Anti-Malware? There are some solutions you could try to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Microsoft Windows where only the bare minimum services are loaded to stop malware and other troublesome applications from loading. In the event, the malicious software is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. Now, you can run the anti-virus scan to remove computer viruses and malware without interference from another application.

Switch to some other internet browser

Web-based malware could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. If you’re not able to download the security software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for removing viruses

Here’s yet another solution which is creating a portable USB antivirus software that can scan your computer for malware without needing installation. Abide by these steps to run the anti-virus on the affected computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the activation instructions. 5) Now, transfer the USB drive to the infected PC. 6) Double-click the antivirus program EXE file on the flash drive. 7) Hit the “Scan Now” button to start the virus scan.

Benefits and Features of SafeBytes Security Suite

To protect your computer from many different internet-based threats, it’s very important to install an anti-malware application on your laptop. However, with so many antimalware companies in the marketplace, these days it’s tough to decide which one you should obtain for your PC. A few of them are excellent, some are ok types, and some will destroy your computer themselves! You should pick one that is efficient, practical, and has a strong reputation for its malware source protection. While considering the highly regarded software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection application intended to help end-users of all levels of computer literacy in identifying and eliminating harmful threats out of their personal computer. After you have installed this software program, SafeBytes' superior protection system will ensure that no viruses or malicious software can seep through your personal computer. There are numerous great features you’ll get with this security product. Let’s check out a few of them below: Live Protection: Malware programs attempting to get into the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. They’re very efficient in screening and getting rid of different threats since they’re constantly improved with the latest updates and safety measures. Robust Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool is able to identify and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other common antivirus applications will miss. Internet Security: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your safety while browsing the net. “Fast Scan” Abilities: Safebytes AntiMalware, with its enhanced scanning engine, provides ultra-fast scanning that will promptly target any active online threat. Lightweight: This program is not “heavy” on the computer’s resources, so you will not find any performance problems when SafeBytes is operating in the background. 24/7 Guidance: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BubbleDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by BubbleDock

As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.