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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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How to Set up POP3 Email in Outlook
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Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

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So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.
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If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
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Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
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Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

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Option 4 – Try to run the Chrome Cleanup tool

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Option 5 – Reset Google Chrome

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Option 1 – via the Registry Editor

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Error Code 0x80070652 – What is it?

Error code 0x80070652 occurs when Windows users attempt to upgrade their operating system while another program is in the process of being downloaded. It may also occur due to problems related to previously failed update attempts within Window Update. When this Windows 10 upgrade occurs, Windows users fail to access the version of Windows they are attempting to download. Instead, a message box occurs stating that error code 0x80070652 has occurred on the device. If this error message is not rectified, it could give birth to other Windows 10 errors such as error code 0x80072EE2.

Solution

Restoro box imageError Causes

Error code 0x80070652 may result from Windows 10 users attempting to download another program while upgrading their operating system. It may also be caused by an issue related to previous installations of updates. For instance, in some cases, your previous installation of the Windows process may have been interrupted or it was simply not completed properly. This causes any other upgrade process that follows to result in error code 0x80070652.

Further Information and Manual Repair

But what can be done in such a situation to resolve the error code? Windows users have several options available. For instance, they can wait on any additional program that may be in the process of downloading to complete the process before attempting to upgrade Windows. They may also troubleshoot problems related to any failed updates or select a system restore point in which the error code was not present.

The manual repair methods Windows 10 users choose may involve any of the solutions mentioned previously. The choice is largely dependent on the user and his determination to fix the error code. However, note that automated tools or Windows repair technicians may also provide solutions to PC issues like error code 0x80070652.

Method One: Verify and Troubleshoot Failed Upgrades

Since previously failed updates within Windows Update can lead to the occurrence of error code 0x80070652, Windows 10 users will need to verify which of these failed updates occurred by checking the history section of the Windows Update tool. Once you’ve been able to verify that failed updates have occurred in the recent past, you’ll need to troubleshoot these problems to rectify the error code. Follow the instructions below to check for updates that have failed to install properly via Windows Update.

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Once you’ve completed the troubleshooting of any updates which failed, proceed by rebooting your device. You may then reattempt to upgrade to the latest version of Windows 10 once no other program is in the process of being downloaded.

If the problem causing error code 0x80070652 was related to failed updates of the past, these issues will likely be resolved once you successfully troubleshoot them. However, if the error code reoccurs, apply the next manual repair solution mentioned in this article.

Method Two: Download Updates Manually via Microsoft Download Center

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Once a Windows user has verified the KB article number of the specific update, download it from the Microsoft website, then select Run to install the update. Reboot your PC, then check Windows Update to see if you are able to successfully complete the Windows 10 upgrade.

If the upgrade fails, you may need to implement the next manual repair method as is mentioned below.

Method Three: Use Windows System Restore

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Method Four: Download an Automated Tool

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Outlook PST Mailbox Errors Malfunctions

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Error Causes

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Switching to Dark mode in Windows 11

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What is Regsvr32 Error? - What Is It?

Regsvr32 is basically a command-line utility.

This command is used to register and unregister OLE controls for example the digital link library files and ActiveX controls in the Windows Registry. This command appears as the Regsvr32.exe file and is installed in the Microsoft Windows system file in the %systemroot%System32 folder.

The Regsvr32 command loads the library and tries to call the DllRegister Server and DllUnregister Server. In other words, it helps to register COM-based digital link library files to run different programs on your PC.

However, when the Regsvr32.exe file gets corrupt, you get the Regsvr32 to troubleshoot the error message on your computer screen. It can be displayed in various ways including the following:

“To register a module, you must provide a binary name.”

Error Causes

Generally, Regsvr32.exe becomes corrupt because either the load library, DllRegister Server or DllUnregister Server function fails. This indicates that the dll specified path was missing, incorrect, or couldn’t be found.

Here’s how the error messages are often displayed while registering a dll using Regsvr32.exe:

  • “The command-flag "%1" is not valid. Please review the command usage and try again.”

If this error message is displayed, it typically means that you entered an invalid combination of command-line arguments or switches when calling upon the Regsvr32.exe application.

  • “To register a module, you must provide a binary name.”

The cause of this error message is that you called the Regsvr32.exe function with no modules to register located in the command line arguments.

  • “The module "%1" failed to load.nn Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files.nn%2.”
This Regsvr32 error message indicates that Windows had problems with loading the modules that you have identified in the command line.

Further Information and Manual Repair

Here are 2 recommended solutions to fix the Regsvr32 error on your PC:
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    You must re-run the Regsvr32 command from an elevated command prompt. For this, go to the start menu and type Command Prompt in the search box.

    Now right-click the Command Prompt and click the option that says Run as Administrator to run the command on your PC. If it prompts you to enter an administrator password, type the password and then click Allow to run the command.

  2. Register a 32-bit Dll using a 32-bit version of Regsvr32 on a 64-bit version of Windows

    This may sound tricky but it is even simpler than the first solution discussed above. To register a 32-bit DLL using a 32-bit version of Regsvr32 on a 64-bit version of Windows, open an elevated command prompt.

    After it’s opened, if you see the 32-bit DLL is located in the following path: %systemroot%System32 folder, move it to %systemroot%SysWoW64 folder. Once you change paths, run this command: %systemroot%SysWoW64regsvr32 <full path of the DLL>

Try following these 2 recommended solutions to immediately fix and repair this error on your computer.

The solutions should eliminate the occurrence of error messages such as “To register a module, you must provide a binary name.” It is so easy and effective and you can do it on your own without calling over a professional.

Congratulations, you have just fixed the Regsvr32 Error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Now that’s how you fix Regsvr32 Error in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below Perform a full system scan using Restoro. To do so, follow the instructions below.
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Code 43 - What is it?

Code 43, Device Manager Error, is reported when Windows doesn’t recognize a hardware device such as the video card, USB, printer, or any other piece of external hardware attached to your PC.

The Device Manager stops the hardware if it reports some kind of unspecified problem. It is mostly displayed in the following format:

“Windows has stopped this device because it has reported problems. Code 43”

Solution

driverfix boxError Causes

Code 43 can be triggered due to several reasons. However, 95% of the times it is related to the device driver problems such as:

  • Missing Drivers
  • Corrupted Drivers
  • Outdated Drivers

Driver problems pop up when either new driver versions are available or drivers become damaged due to some underlying reasons like viral infections.

Other than driver problems, code 43 can also pop up when you install and remove the software. This can cause hardware conflict in the registry, altering driver communication.

Code 43 can hamper your ability to use your desired device smoothly.  Although Code 43 is not a fatal error code like Runtime and BSoD errors, it is still advisable to resolve it immediately to avoid inconvenience.

You can sometimes bypass error code 43 temporarily by a simple PC reboot but this will not fix the problem permanently. For a permanent fix, try the methods given below.

Further Information and Manual Repair

To help you repair code 43 permanently from your PC, below are some of the best, easy perform, and effective solutions. Simply follow the steps to get rid of code 43 from your PC.

Method 1 - Launch and Run the Troubleshoot Wizard

This is one way to find the exact nature of the problem that spurred error code 43 to pop up. To launch and run the Troubleshoot Wizard, here’s what you need to do:

  • Go to the start menu
  • Type Device Manager in the search bar and then press enter
  • Click on Device Manager to run it on your system
  • Now click on the ‘General Tab’
  • After that press Trouble Shoot to launch the Troubleshooting Wizard

The Wizard will diagnose the problem and provide you a solution to resolve it, all you have to do from there is to follow the Wizard’s instructions

Method 2 - Check the Hardware Documentation

If for some reason Method 1 doesn’t work,  another solution would be to check the hardware documentation for more information about diagnosing the problem.

Method 3 - Uninstall Faulty Drivers

If the underlying reason for code 43 is related to driver problems, then the best way to resolve it is to uninstall faulty drivers and then reinstall new drivers. One of the many ways to uninstall drivers is:

  • Click on the start button
  • Type ‘sysdm.cpl’ in the search box and then press enter to continue
  • In the System Properties dialog box open the Hardware tab
  • Click Device Manager and then double click Device Type
  • Now click on the problematic hardware device reporting code 43
  • After that go to the Driver tab and click Uninstall to uninstall that driver completely
  • Visit the manufacturer’s website and download the new driver version
  • Install it on your system by extracting the .ZIP file

Method 4 - Update Drivers Automatically

Identifying and updating new driver versions manually can be both frustrating and time-consuming especially if you are in a rush and no computer whiz.

Also, after you update the drivers, you need to keep checking them time and again to ensure they don’t become outdated. You need to update them every time new versions are available which can be stressful.

To avoid this hassle by repairing code 43 permanently, download DriverFIX. This is an innovative and user-friendly device driver software program exclusively designed to resolve all kinds of driver problems.

Whether code 43 occurs on your PC due to missing or outdated drivers, DriverFIX can resolve the problem easily.

The intelligent programming system embedded in this software enables it to detect problematic and outdated drivers in seconds.

It matches new and compatible versions and updates the drivers immediately, automatically, and on a regular basis in just a few clicks. This resolves code 43 and also ensures that all your drivers remain up to date.

DriverFIX is compatible with all Windows versions.

Click here to download DriverFIX to repair and resolve code 43 right away.

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Disk Cleanup is stuck on Update Cleanup
There is a built-in tool in Windows 10 the Disk Cleanup Utility which can help you restore hard disk space by removing temporary files, Thumbnails, old Windows files, Windows Upgrade logs, Delivery optimization files, and many more. However, from time to time, this built-in tool also experiences some issues. One of these issues is when it gets stuck on Windows Update Cleanup. Read on to find out what you can do in such a case. When the Disk Cleanup Utility is stuck on the Windows Update Cleanup, the process could be slow and take a long time to complete when purging the files. If this happens, click on Cancel to close the dialog box. After that, try running the Disk Cleanup Tool again as administrator and check if the files that you want to clean is still there or not. If it isn’t there, then this means that the cleanup has been done, otherwise, you need to refer to the options given below.

Option 1 – Try to manually delete the contents in the SoftwareDistribution folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 2 – Try to manually delete the contents of the Windows.old folder

The Windows.old folder is the one that holds the older version of Windows when you upgrade. It comes really useful when you want to revert to the previous version of Windows 10. Thus, you can delete the Windows.old files in case the cleanup tool is stuck.

Option 3 – Try running Disk Cleanup in a Clean Boot State or Safe Mode

Another thing you can try is to restart your computer in a Clean Boot State or Safe Mode. Chances are, there are some programs that are preventing the Disk Cleanup Utility tool to run properly. After you restart your computer in a Clean Boot State or Safe Mode, try to run the Disk Cleanup tool again and then see if it now works or not.

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing this issue. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Run the DISM tool to fix the corruption in the Component Store

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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