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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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Headphones are not working or detected
If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.
  • Tap the Win + R to open the Run dialog box.
  • Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
  • Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
  • After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.
Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:
  1. Remote Procedure Call
  2. Windows Audio Endpoint Builder
You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.
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Best online learning websites for everything
Building your skill set could be a very important thing, especially in today’s world, and what’s the best way other than online learning classes. You are not exposing yourself to pandemics, staying safe in the warmth of your home and most of the courses are free. Presented here are sites that I believe will and can help you with your goal of learning desired material whatever that might be. Sites are listed in no particular order with a description of what each has to offer.

Coursera

https://www.coursera.org/ courseraCoursera was one of the pioneers when it comes to college education online. When it started all courses were free and offered certificates if the taker has done tasks with a passing grade. Today not everything is free but still, there are tons of free courses that can help you to learn something new and to advance in your work or hobby. Google is using the Coursera platform to deliver its courses to the audience and besides google a lot of academic professors from Princeton, Stanford, John Hopkins and many more are presently offering their course material.

edX

https://www.edx.org/ edx online learningedX has evolved from MITx, MIT’s free initiative to place some free academic lectures from its classrooms free into the world. Since it was rebranded into edX it started including other big university names like Berkeley, University of Texas System, Harvard, and many more. Since its infant days, edX has expanded and included many areas that it offers coursework from arts to science. Certificated today are mostly not free but course videos are, so if you care to learn and not wave certificates around this is a great place to do it.

Udemy

https://www.udemy.com/ udemyUdemy has a little different approach to course material than previously mentioned websites. Teachers on Udemy are mostly people that are working in a given field. Programmers will teach programming, fitness instructors will teach training, etc. There are vas variety of topics even on lifestyle, hobbies even gaming to more serious ones like software developing hardware, etc. There are free courses but mostly are one-time purchases with unlimited access to course material and with frequent discounts udemy might be a good place to look if you can find anything interesting.

Alison

https://alison.com/ alisonAlison is kind of Udemy if we are talking about course material and who is teaching, the difference however is that it has more free content and it is one of the rare websites on this list that has Language courses. Courses vary from beginner level to more advanced ones.

Udacity

https://www.udacity.com/ udacity online learningUdacity was also one of the earlier websites to offer free courses, in today’s world it still has free material but there is also paying one. The big difference from other competitors is that Udacity focuses mostly on programming, data science, and web development and it is very strong in this field. There are no courses about art. Music or similar, mostly IT stuff is covered here. If this is something that interests you, make a free account and give it a go.

Codecademy

https://www.codecademy.com/ codecademyCodecademy is a website mainly focused on teaching you how to code. Pro plan is there but there are a lot of basic and free courses on the mentioned subject. The curriculum is really wide covering Python, R, Java, JavaScript, SQL, Ruby, C#, C++, Swift, PHP, HTML, CSS and more so I am sure that if you are interested in coding this would be a pretty good place to find things. Besides pure language coding courses site offers also, Cybersecurity, Web design, Data science, web development, Game Development, Mobile Development, and many more courses on provided subjects.

Academic Earth

https://academicearth.org/ academic earthAcademic Earth has been built with one simple premise: Everyone deserves access to education. Lead by this kind of mindset on Academic Earth you will find well, academic courses similar to ones found on edX and Coursera, but from mentioned sites here all courses are free and you will find only academic ones, there are no entrepreneur or expert courses here, just pure academic ones. If you wish to see and learn something the way it is taught in Harvard, Berkeley, MIT, etc this is the place for you.

Khan Academy

https://www.khanacademy.org/ khan academyKhan academy is completely free and it is offering courses matching certain grades for children. It is offering courses for all 8 years of elementary school, math courses for high school and college with some coursework on topics like science, arts & humanities, reading, life skills, etc. Despite not being on the same level as some university courses presented on other mentioned websites Khan Academy is a good place to learn a lot of basic skills that you could build upon later.

Conclusion

I hope that I have helped you in some way to expand your skill set and learn something new with provided sources and I hope to see you again on errortools.com
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TPM 2.0 and Windows 11, all you need to know
TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

TPM checkerWhat exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security. It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself. This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module. Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security. Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11. Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it. Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it. As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess. But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade. On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog. Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer. You will immediately receive information do you have the required module. If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board. In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options. Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM. Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough. You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy. I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software. I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever? It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.
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How to Fix Jp2klib.dll Error Code

Jp2klib.dll Error - What is it?

Jp2klib.dll is a type of Dynamic Link Library. This file is developed by Adobe Systems Inc and associated with CS2 (Creative Suite 2 Premium). Like all DLL files, this file also contains small programs that support programs developed by Adobe Systems on your PC. The function of Jp2klib.dll is to load and run programs. Jp2klib.dll error occurs when it fails to do so. It occurs during program startup. Jp2klib.dll error is displayed in several different formats depending on the cause of the error. Here are some common error messages that you may come across:
  • "JP2KLib.dll not found."
  • "Cannot find C:\WindowsSystem32\JP2KLib.dll."
  • "Cannot start Creative Suite 2 Premium. A required component is missing: JP2KLib.dll. Please install Creative Suite 2 Premium again."
  • "Cannot register JP2KLib.dll."
  • "The file JP2KLib.dll is missing."
  • "This application failed to start because JP2KLib.dll was not found. Re-installing the application may fix this problem."
  • JP2KLib.dll Access Violation."

Solution

Restoro box imageError Causes

There are several causes for the Jp2klib.dll error code pop-up. These include:
  • Hardware failure
  • Jp2klib.dll file not properly registered
  • Viral infection
  • Deleted, missing, or corrupted Jp2klib.dll file
  • Registry problems
  • Another program overwrote the Jp2klib.dll file
The good news is that this is not a fatal error code like the blue screen of death errors. However, it is still advisable to resolve it right away to avoid inconvenience.  This error may limit your ability to access your desired program.

Further Information and Manual Repair

Follow these methods to resolve Jp2klib.dll error code on your PC in a few minutes without any professional assistance or technical know-how:

Method 1 - Re-register the Jp2klib.dll file

Sometimes Jp2klib.dll error may occur if the DLL file is not registered properly. In such a situation "JP2KLib.dll not registered" error message will pop on your computer screen. To resolve, all you need to do is register this file. Follow these steps to register the Jp2klib.dll file on your PC:
  1. Go to the start menu, type the command in the search box. Don’t press enter yet.
  2. First, hold CTRL-SHIFT and then press it. This action will prompt a permission dialog box. Click yes to proceed.
  3. You will be asked to enter a command, here simply type regsvr32 /u JP2KLib.dll and then press enter.
  4. This will first unregister the previous Jp2klib.dll file. Now type regsvr32 /i JP2KLib.dll and press enter to re-register the same file.
  5. After this, close the command window and reboot your PC to activate changes.

Method 2 - Check the Recycle Bin and Restore the Jp2klib.dll file

If you come across this error message "JP2KLib.dll not found”, this indicates a missing Jp2klib.dll file. This usually happens if you recently uninstalled a program on your system which was also supported by the Jp2klib.dll file due to which the file was also deleted. But don’t worry! Check your recycle bin to retrieve the accidentally deleted file on your system. If you find it restore, but if you don’t then simply download it from a reliable DLL website.

Method 3 - Scan for Viruses

Install and run an antivirus to detect viruses. Viruses are malicious programs that damage and corrupt DLL files like the Jp2klib.dll file. Scan for all viruses on your PC and remove them to fix the problem.

Method 4 - Repair the Registry

If you don’t clean the registry often it becomes accumulated with obsolete files like bad and broken entries, cookies, and junk files. These files corrupt the registry and damage system and DLL files also stored in the same location. It then leads to such error message pop-ups. To resolve, download Restoro. This is an advanced PC Fixer deployed with a registry cleaner. It is easy to use and in just a few clicks can repair the Jp2klib.dll error on your PC. The registry cleaner scans and removes all obsolete files. It cleans the registry and repairs the damaged system and DLL files. Click here to download Total System Care and fix the Jp2klib.dll error.
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Fixing Windows 10 stuck at “Preparing Security Options”
There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.
  • Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
  • After that, click on Update and Security and then select Windows Update from the left side menu column.
  • Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
  • From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:
  • Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
  • After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
  • Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
  • Wait until the SFC scan is done with the process and then restart your PC.
  • Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.
  • Tap the Win + I keys and go to Update and Security > Recovery.
  • Then click on Get Started under the Reset this PC section.
  • After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
  • Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.
  • Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
  • net stop wuauserv
  • net stop bits
  • rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • net start wuauserv
  • net start bits
Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
  • exe /FixMbr
  • exe /FixBoot
    • exe /RebuildBcd

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ERR_SSL_VERSION_OR_CIPHER_MISMATCH
If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:
“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”
To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:
  • Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
  • Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.
On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.
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Fix DLL is not designed to run on Windows
As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:
“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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How to Fix Error Code 0xc004f034 in Windows 10

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows 10 users fail to activate their operating system. This activation error code affects not only Windows 10 but those using other versions of the Windows operating system including Windows 8.1. Users experiencing this problem will notice the following common symptoms which occur:

  • Inability to activate Windows 10 operating system
  • Message box with error code 0xc004f034

Solution

Restoro box imageError Causes

Error code 0xc004f034 usually results from issues related to activation servers. In such cases when servers are busy, users will not be able to complete the activation process which would result in access to their Windows 10 edition of choice. The error code may also result from issues related to your product key. For this reason, be sure to use the correct product key when you attempt to activate Windows 10.

Further Information and Manual Repair

The completion of manual repair methods can be an effective way to correct issues like error codes in Windows 10. To begin, however, ensure you follow the instructions as given as making even a slight mistake will result in unfavorable results. If, for whatever reason, you have trouble completing the steps suggested below, feel free to contact a Windows repair technician. This type of IT professional is usually equipped with knowledge and expertise to access your particular situation. Otherwise, see the manual repair methods listed below and complete at least one method to fix error code 0xc004f034.

Method One: Ensure You Enter a Valid Product Key

If there is a problem with your product key, you will need to ensure you fix it before you can resolve error code 0xc004f034. Follow the instructions below after ensuring you have a valid product key.

  • Step one: Click the Start button then select Settings
  • Step two: Select Update & security then Activation
  • Step three: Click the Change product key
  • Step four: Type in your valid product key with its 25 characters in the correct order

Your system will activate Windows 10 if the issue was related to the use of an invalid product key. However, attempt manual method two if error code 0xc004f034 reappears and you are unable to complete the activation process.

Method Two: Reattempt Windows 10 Activation Until Process Completes

In many cases, error code 0xc004f034 occurs simply due to a busy server. This was the case in 2015 in particular when Windows users first received access to editions of Windows 10 like Windows 10 Pro. To complete this process, you will need to follow the instructions below, repeating the last step until the activation occurs.

  • Step one: Click the Start button then select Settings
  • Step two: After selecting Settings, click Update & Security
  • Step three: Select Windows Update then the Check for updates tab
  • Step four: Click Activate Windows 10 update

If this method is successful, you will finally be able to update your system to the Windows 10 edition of your choice. This process may take just a few minutes – and several attempts – before you resolve the issue. Remember to be patient. However, contact a Windows repair technician to evaluate your system if the issue persists for more than a few days.

Method Three: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
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Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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What driver to use inside Windows
When clean Windows is installed or when you place new hardware in your computer usually Windows itself detects the device and installs its driver. The question that comes now is, do you keep that driver or do you install the manufacturer's one. In order to answer this question let's analyze what is difference between the two drivers and other factors which could influence your decision.

Difference between drivers

First of all, know that drivers Windows installs are also drivers from the device manufacturer which have gone through Microsoft quality control in order to be included in Windows itself. Now naturally question which occurs, what is the difference, well answer to that would be this: in Windows, you have stripped down driver, just a driver in order for Windows to know what device is plugged and how to use it, meaning that for example if you install printer device, you will be able to print documents and Windows will know it is a printer but ... You will not get the control panel for that printer where you can adjust the printer itself and all of its features like let's say paperweight, etc. So if you need these kinds of features in that case it would be better to install a complete driver suite from the manufacturer and get the whole package. Windows will recognize the RAZER mouse for example but you will not be able to change its colors of program custom buttons on it until you install RAZER drivers. One more important thing to note is that drivers which are in Windows are less updated than drivers from the manufacturer's site. That being said, if you prefer and want to have the latest drivers you will prefer to get them again from the manufacturer.

Conclusion

So it seems that manufacturer's drivers are always in some form of advantage and that you will always want them and most of the time this is true, as a matter of fact, the only time I could think that you could use bare down Windows drivers is when new drivers update breaks something in Windows and device start behaving improperly. in this particular case, it is better to roll back to the previous Windows driver which has passed Microsoft quality control and is working for sure. In any other case, you are better off with the latest manufacturers drivers If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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