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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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169 IP address error can stop your computer from connecting to the internet which could be a very frustrating experience. In this guide, we will cover simple but effective tips on how to fix this error so you can continue with internet use.
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    Simple and sometimes effective solution, unplug and plug back in modem or router so IP is fetched again, it is very likely that computer will pick right IP address with this stunt.
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No usable free extent could be found
One of the most useful and efficient command-line disk management tools is the DISKPART utility. It can be used to manage, delete or create new hard drive partitions. However, despite its efficiency, there are still times it could face some errors like the “No usable free extent could be found”. You can encounter this error when you create a partition. This error could be due to insufficient disk space which is why it is not able to carry out the operation. It is also possible that the disk is not recognized by the system. And since there are only four recognized primary partitions, when you try creating a fifth one, you will get this error. In addition, this error could also occur if the disk has been partitioned using the MBR disk partitioning format. To fix the “No usable free extent could be found” error, here are some suggestions you can follow.

Option 1 – Free up disk space using Storage Sense

The error could be caused by insufficient disk space in your computer and so you need to free up disk space using Storage Sense to fix the problem.
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  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
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  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
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Note: You can also run the Disk Cleanup tool to free up disk space.

Option 2 – Try to run DISKPART in Command Prompt with administrator permissions

The next thing you can do to resolve the error is to run the DISKPART utility with admin privileges.
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Option 3 – Try to execute the DISKPART clean command

The next thing you can try is to execute the clean command in DISKPART to fix any issues in the disk.
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Option 4 – Try to update the USB drivers

Outdated USB drivers can also be the reason why you’re getting the error. Thus, you must update them from time to time. You can install the latest version of the USB driver for your system. But you need to check the manufacturer’s website or guidelines to update the driver according to your system. If it happens that the drivers might not be compatible with the version of the system your laptop is using which is unlikely, you can run the driver software in Compatibility Mode in that kind of situation. To update your USB drivers, follow these steps:
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  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, look for the USB Serial Bus controllers from the list of device drivers displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software”. And if you find any “Unknown device”, you need to update it as well.
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Option 5 – Run the Hardware and Devices troubleshooter or the USB troubleshooter

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Error 0x80070003 - What is it?

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Solution

Restoro box imageError Causes

Error 0x80070003 may occur due to numerous reasons such as:
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Further Information and Manual Repair

Here are some manual and easy do-it-yourself methods that you can try at home and resolve the issue on your own and save hundreds of dollars that you would be otherwise spending to hire a professional for the job.

Method 1 - Use Search Functionality in the File Restore Wizard to restore files

To work out and resolve error 0x80070003 on your system simply use the search functionality in the File Restore Wizard to locate and restore the files. This can be done by going to the start menu and then click on search. Now enter the keywords in the search for box and then click search again. Click to select the files that you want to restore from the list and then click OK. This will help you restore the files and resolve the issue.

Method 2 - Recreate the Missing Directory

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How to Delete Your Google Account

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How to Delete Your Facebook Account

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  6. Select Delete Account.
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It can take up to 90 days for Facebook to delete your personal data from the Internet. You will not be able to access any of the data once the deletion starts. However, you can cancel this within the first 30 days.

How to Delete Your Twitter Account

Twitter has also followed in the footsteps of Facebook when it comes to harvesting your personal data. It utilizes this information for delivering personalized ads and tweets. You can download an archive of all of your personal data from Twitter. It makes it easy to monitor what information is available to the platform. Click the More button from the left menu and head over to Settings and privacy. Follow the below steps to download your personal information.
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How to Delete Your Instagram Account

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How to Delete Your TikTok Account

TikTok is another emerging platform that has become quite popular among millennials. Users share a lot of personal information through personalized music videos. You need to delete your TikTok account permanently to remove all personal data from TikTok.
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How to Delete Your Snapchat Account

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Option 2 – Try to enable Telemetry in the Group Policy and run the RASMAN service

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  • Next, navigate to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds > Allow Telemetry.
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  • Then click on the Apply and OK buttons to save the changes made and close the Group Policy Editor.
  • Once one, open the Run dialog box again and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
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Option 3 – Try enabling Telemetry via Settings

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Option 4 – Try to enable Telemetry via Registry Editor

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Email Access Online is a browser extension published by Polarity Technologies Ltd. That offers users quick and easy access to emails and weather reports. While this might sound interesting and useful, there is nothing this extension offers that cannot be solved with a few simple bookmarks.

While installed Email Access Online monitors the user's browser activity and records visited websites, clicked links, and bought products, this data is later used to serve partner ads if the user looks for the covered categories, additionally, it will hijack your new tab page, changing your search engine to Yahoo to allow easier ad placement.

Browsing the internet with this extension enabled will result in additional ad placement, pop-up ads, and sponsored links throughout your browsing sessions.

Upon further investigation, it was discovered that this extension is a repack of MyEmailXP, which was a repack of Fast Email Checker. Due to its suspicious delivery methods and information gathering, several anti-virus scanners have marked this extension as a browser hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and modified the settings of your web browser, without your consent. Browser hijacker malware is designed for many different reasons. The idea is to force users to visit specific websites which are aiming to increase their visitor traffic and generate higher advertisement income. It may appear naive, but the majority of such websites are not legitimate and can present a significant risk to your online safety. In a worst-case scenario, your internet browser could be hi-jacked to download malicious software that can do a lot of damage to your PC.

Major signs that your internet browser has been highjacked

There are many signs that could indicate a browser hijacking: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or porn websites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you see unwanted new toolbars added 5. your internet browser will display constant pop-up windows 6. your web browser starts running sluggishly or presents frequent errors 7. Inability to navigate to particular sites, especially anti-malware and other computer security software websites.

So how does a computer get infected with a browser hijacker

There are a number of ways your computer can get infected by a browser hijacker. They usually arrive through spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions, or toolbars. Browser hijackers sneak to your computer in addition to free software application downloads that you unintentionally install along with the original. The presence of any browser hijacker on your system could substantially diminish the web browsing experience, monitor your internet activities that lead to critical privacy concerns, create system stability problems and finally cause your PC to slow down or to a practically unusable condition.

How to repair a browser hijack

Certain kinds of browser hijackers can be effortlessly removed from your PC by deleting malicious software programs or any other recently installed shareware. However, most hijacking codes are certainly not very easy to remove manually, as they go deeper into your operating system. And there’s no denying the very fact that manual repairs and removal methods can certainly be a difficult job for an inexperienced PC user. Besides, there are several risks connected with fiddling around with the system registry files. Anti-malware program is incredibly effective when it comes to discovering and removing browser hijackers that regular anti-virus application has missed. To get rid of any kind of browser hijacker from your computer, you can download the following certified malware removal application – SafeBytes Anti-Malware.

What you can do if Virus Stops You From Downloading Antivirus?

Practically all malware is bad, but certain kinds of malicious software do much more damage to your PC than others. Some malware goes to great lengths to stop you from downloading or installing anything on your personal computer, especially anti-malware software. If you are reading this right now, you’ve probably realized that virus infection is the reason behind your blocked net traffic. So what to do when you want to install an anti-malware application such as Safebytes? There are a few actions you can take to circumvent this issue.

Make use of Safe Mode to fix the issue

If the malware is set to run automatically when Windows starts, getting into safe mode may block this attempt. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode. 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have access to the internet again. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Once the software is installed, let the diagnostic scan run to remove viruses and other threats automatically.

Obtain the antivirus software in an alternate browser

Certain viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from a pen drive

Here’s yet another solution which is using a portable USB anti-malware software package that can scan your computer for viruses without needing installation. Follow these steps to run the anti-malware on the infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you exactly where you want to install the anti-virus. Follow activation instructions. 5) Now, insert the USB drive into the infected system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

Let's Talk About SafeBytes Anti-Malware!

Nowadays, anti-malware software can protect your PC from different forms of internet threats. But wait, how to select the right one among plenty of malware protection application that is available on the market? As you may be aware, there are numerous anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your computer themselves! When looking for an antivirus program, select one which gives solid, efficient, and full protection against all known computer viruses and malware. On the list of the recommended tool by industry experts is SafeBytes Anti-Malware, well-known security software for Microsoft Windows. SafeBytes anti-malware is really a powerful, highly effective protection software intended to help end-users of all levels of IT literacy in identifying and removing malicious threats from their computers. Once you have installed this tool, SafeBytes advanced protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

SafeBytes possesses a plethora of amazing features that can help you protect your computer from malware attacks and damage. The following are some of the great features included in the application.

Real-time Active Protection: SafeBytes offers a totally hands-free active protection and is set to observe, prevent and wipe out all threats at its first encounter. It’ll constantly monitor your pc for hacker activity and also gives users superior firewall protection. Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and remove the malware threats hiding in your PC effectively. High-Speed Malware Scanning Engine: This computer software has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Web Security: SafeBytes gives an instant safety rating on the pages you are about to check out, automatically blocking risky sites and making sure that you’re certain of your online safety while browsing the web. Lowest Memory/CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Fantastic Tech Support Team: For any technical inquiries or product guidance, you could get 24/7 expert assistance through chat and email. SafeBytes will keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience safe and secure. You now may know that this particular software does more than just scan and delete threats on your computer. If you want advanced forms of protection features and threat detections, buying SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

To remove Email Access Online manually, navigate to the Add/Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser plug-ins, go to your browser’s Addon/Extension manager and choose the plug-in you want to remove or disable. You will probably also want to reset your internet browser. To make sure of complete removal, find the following Windows registry entries on your system and eliminate it or reset the values accordingly. However, this is a difficult task and only computer professionals can perform it safely. Additionally, certain malware is capable of replicating itself or preventing deletion. You’re suggested to do this process in Windows Safe Mode.
Registry: HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\675942D5-E956-4670-9ADE-6982CF23558F
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Fix Folder Redirection Failed in Windows
If you got an error message saying, “Folder Redirection Failed, Failed to build the list of regular subfolders, Access is Denied” after you configured a new Group Policy Object or GPO which redirects User folders to a new network share or when you click on Reset default location under the Windows File Explorer or Folder Options, then you’ve come to the right place as this post will show you how to resolve this kind of error on your Windows 10 computer. Follow the given options below carefully to fix the “Folder Redirection Failed” error.

Option 1 – Take Ownership of the folder

If you are not able to access the folder could be one of the reasons why you’re getting the “Folder Redirection Failed” error and so you need to take ownership of the folder to resolve the problem. Before you proceed, make sure that your account is an admin account.
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 2 – Try to add Authenticated Users or Domain Computers

Make sure that the Folder Redirection group policy removal option is set to “Redirect the folder back to the user profile location when the policy is removed” when using the Folder Redirection. After that, you have to add Authenticated Users group with the “Read” permissions on the Group Policy Objects or GPOs. And if the Domain computers are part of the group of “Authenticated Users”. Note that by default, the “Authenticated Users” have these permissions on any new Group Policy Objects or GPOs. Once again, you have to add just “Read” permissions and not “Apply Group Policy” for “Authenticated Users”. Furthermore, to fix the “Failed to build the list of regular subfolders” errors, here are some options that could help.

Option a – Try to clear disk space

You might have to check if your disk is running out of space because if it is, then it will fail to create a list abruptly. And so you need to free up some disk space. You can either check on the files manually especially if you tend to keep your files at random places in your disk drive.

Option b – Find the Target route

You need to find the target route of the folder and then restore it if you are getting the “Failed to build the list of regular subdirectories” when you try to relocate the folder to the original location.

Option c – Try to change Ownership/Reset Defaults for all the User folders

If the “Failed to build the list of regular subdirectories” error pops up when you are trying to move a large number of files from one location to another, then you need to change the ownership of the folders as pointed out earlier.
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NVIDIA Control Panel is not opening
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC. Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
  • Restart the process of the NVIDIA Control Panel
  • Restart the NVIDIA Display Driver Service
  • Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.

Option 1: Restart the process of the NVIDIA Control Panel.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 2: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 3: Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
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EU Common Charge Rules

In 27 European countries for some time it has been considered for introducing a law that would force phones, tablets, laptops, and other mobile devices to use a single USB Type-C connector.

EU charge law

The European Parlament announced that a provisional agreement has been reached and that it was voted that a single charging solution is USB Type-C. The current agreement applies and covers the next devices: phones, tablets, Readers, earbuds, digital cameras, headphones, headsets, handheld consoles, and portable speakers. All currently existing devices can still be sold without issues but starting in the fall of 2024 all-new products must support USB Type-C charging.

The agreement will also hit Laptops but not on the same date, How is USB Type-C currently not enough for charging laptops, all new laptops that will have to use it are scheduled for fall of 2025.

Although the agreement is reached the EU Parliament and Council still have to formally approve everything.

Apple targeted the most

Apple has been targeted as the main target for rules since their iPhones are still using Apple's proprietary Lightning charging port. Apple sells a lot of iPhones in Europe and even though iPad Pro and iPad Air along with all MacBooks have moved to USB Type-C, iPhones are still struggling with the Lightning port.

Apple criticized the EU’s charger rules when they were first proposed in 2021, telling the BBC, “We remain concerned that strict regulation mandating just one type of connector stifles innovation rather than encouraging it, which in turn will harm consumers in Europe and around the world.” The European Union has said in response that it will update its rules as new technology arrives.

Why was this proposed?

The main problem in Europe that led to this proposition was electronic waste which reached 11 000 metric tons in 2018. European union is afraid that this will keep rising as chargers become larger and heavier in order to accommodate faster-charging speeds. More electronic waste means more hardware slowly decomposing in landfills that will contribute to climate change affecting everyone on the planet, not just the people living in Europe.

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A Quick Guide to Resolving Uncdms.dll Error Code

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:
  • “Uncdms.dll cannot be found.”
  • “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
  • “The file uncdms.dll is missing.”

Solution

Restoro box imageError Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:
  • Viral infection
  • Issues with Windows Desktop Search
  • Registry corruption
  • Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer
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