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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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What to do if Windows 10 Store is not downloading Apps
The store is not downloading Apps: As you know, the Windows Store is one of the places where you can download Windows apps. However, there are times when you might not be able to do so for some reason. For instance, if you search for an app and click on the get it now button, instead of downloading the app, nothing happens and there are also cases when the download will start but the page will refresh after half a second. When this issue happens, you won’t be seeing any error message or warning at all. So you’ll just have to look at the download get started where the page will refresh and you’ll be back at the Get button. This issue in the Windows 10 Store only happens for a few apps so even though you are able to download some apps, you might be able to do on other ones. Note that the apps affected are random and there is no specific set of apps that cause this issue while downloading and that this problem will repeat again each time you click on the Get it now button. This issue is definitely caused by Windows itself and has something to do with a bug in the Windows store which was brought by the latest Windows Update. It’s already a known issue among other Windows 10 users who are also suffering the same dilemma. So until Microsoft releases another update to fix this bug, you will have no choice but to deal with it in the meantime. On the other hand, you can also try a couple of suggestions laid out in this post. Follow the steps in every option given below to fix the issue with the Windows 10 Store.

Option 1 – Try signing out from the Microsoft Store

A lot of Windows 10 users were able to resolve the problem by simply signing out and signing back into the Microsoft Store. How? Follow these steps:
  • Go to the Microsoft Store.
  • Next, go to the Get page of the app you were trying to download.
  • And then click on your account picture located in the top right corner of the window and select your account.
  • Sign out from your account and after that, click the Get button to download the app.
  • After that, a new window will appear where you’ll have to select your account and click on Continue.
  • Now enter your credentials. Once you do, the app should be downloaded automatically after you’re signed in. And that’s about it.
Note: Keep in mind that this option is merely a temporary solution to the problem and once you close the Microsoft Store and open it back again, you will be back to square one.

Option 2 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
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If you are trying to install or upgrade your Windows 10 computer but suddenly encountered an error message saying, “Windows could not configure one or more system components”, read on as this post will show you how you can fix the problem. You are not alone in experiencing this problem as other users also reported having the same scenario. Some of them reported getting the following error message:
“Windows could not configure one or more system components. To install Windows restart the computer with error code 0xc1900101-0x30018.”
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Option 1 – Try to remove the IIS from Windows Features

The IIS is installed from the Windows Features and you can find it at Control Panel > Programs. From there, uncheck the checkbox for the Internet Information Services. Once done, click on the OK button to save the changes. Note that this process will get rid of all the related programs, services, and folders from Windows 10. So if you want to, you can just install them later on or use an offline installer from the official site of Microsoft.

Option 2 – Try renaming the inetsrv folder

The next option you can check out to resolve the problem is to rename the “inetsrv” folder. If you have uninstalled IIS from the Windows Features, this should remove the folders as well, however, it didn’t remove the folder then you have to delete the folders that are related to the IIS by following these steps:
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Option 3 – Try to move the folders related to IIS to a different drive

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, look for the Application Host Helper Service from the list of services and stop it.
  • Once done, take ownership of the “WinSxS” folder and then move the *windows-iis*.*” folders to another drive. You can just search using the “*windows-iis*.*” keyword in the Start Search.
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How to fix random Computer crashes
Computer crashes are one of the most annoying things that can happen to users. It often loses your data and work, you must spend extra time if you were in the middle of something and can even break Windows itself. Computer without crashes working fineBefore we move to the article I just want to say that technically there are no random crashes, there is always a reason why the system hangs up, why you received blue screen, annoying restarts out of nowhere and many more PC crashes. In this article, we will explore many possible reasons why something may occur and offer you straight forward solution on how to escape the situation and prevent it from happening again. Without further delay, let's begin:
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Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
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Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
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Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
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  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
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Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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  • Then go to Update & Security > Troubleshoot.
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Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
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Wallpapers by MyWay (wallpapers.myway.com) removal Guide

Wallpapers by MyWay is a browser hijacker, also known as Wallpaper Homepage adware. It was developed by Mindspark Interactive Network, Inc and it is widely promoted on the Internet as a genuine search engine powered by Google with an ability to customize homepage background and add some quick access links. This hijacker can be found in the most popular web browsers including Mozilla Firefox, Google Chrome, and IE. Generally Wallpaper by MyWay hijacker appears on the user’s computer without the user being fully aware of its modification.

While installed users will experience additional ads showing up in their search results, as well as sponsored content and pop-up ads. This extension has been flagged by several anti-virus scanners and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your web browser settings are altered to allow it to do things you never intend. Browser hijacker malware is designed for many different reasons. These are generally used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Nevertheless, it’s not that harmless. Your internet safety is jeopardized and it is also really irritating. Additionally, hijackers can make the entire infected system fragile – other harmful malware and viruses would take hold of these opportunities to get into your system very easily.

Signs of browser hijacker infection

Symptoms that your browser is hi-jacked include: 1. you see unauthorized modifications to your web browser’s home-page 2. you find yourself regularly directed to a different site than the one you meant 3. the default web engine and the default browser settings is modified 4. find new toolbars which you did not add 5. you notice lots of pop-up ads on your computer screen 6. your internet browser has instability issues or displays frequent errors 7. you’re blocked to access those sites of anti-malware solution providers.

Exactly how browser hijacker finds its way onto your computer

Browser hijackers can enter a computer by some means or other, for instance via file sharing, downloads, and e-mail also. Many internet browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to provide them additional functionality. A browser hijacker can be installed as a part of freeware, shareware, demoware and fake programs. An example of some popular browser hijackers includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, RocketTab, and Delta Search, however, the names are often changing. Browser hijackers could record user keystrokes to collect potentially valuable information that leads to privacy issues, cause instability on systems, significantly disrupt user’s browsing experience, and finally slow down the system to a point where it will become unusable.

Browser hijacker removal methods

Certain types of browser hijackers can be quickly removed from your computer by deleting malicious programs or any other recently installed shareware. However, the majority of hijacking codes are certainly not easy to get rid of manually, as they go deeper into the operating system. Furthermore, manual removals require in-depth system knowledge and therefore can be a very difficult job for novices. Installing and running anti-malware programs on the affected computer can automatically delete browser hijackers and other malicious programs. One of the top tools for repairing browser hijacker infections is SafeBytes Anti-Malware. It helps you get rid of any pre-existing malicious software on your computer and gives you real-time monitoring and protection against new threats. Use a system optimizer (such as Total System Care) along with your anti-malware to fix various registry issues, remove computer vulnerabilities, and improve your computer overall performance.

How To Get Remove Malware That Is Preventing Antivirus Installation?

All malware is detrimental and the consequences of the damage will vary according to the specific type of malicious software. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially anti-virus software programs. If you are reading this article, you may have infected by a virus that stops you from downloading a security software such as Safebytes Antimalware on your PC. Refer to the instructions below to remove malware in alternative ways.

Use Safe Mode to fix the issue

If the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Only the minimum required applications and services are loaded when you boot your laptop or computer into Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) After switching on the computer, press the F8 key before the Windows splash screen starts to load. This would conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have an internet connection. Now, make use of your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After installation, do a complete scan and allow the program to remove the threats it discovers.

Switch to some other internet browser

Malicious code might exploit vulnerabilities in a specific internet browser and block access to all anti-malware software websites. When you suspect that your Internet Explorer happens to be hijacked by a trojan or otherwise compromised by online hackers, the most effective course of action would be to switch over to a different internet browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install anti-malware on a flash drive

Here’s another solution which is creating a portable USB anti-malware software package that can scan your computer for malware without needing installation. Adopt these measures to employ a flash drive to fix your corrupted PC. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug in the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the flash drive as the destination for saving the software file. Follow the activation instructions. 5) Now, transfer the thumb drive to the infected computer. 6) Double-click the antivirus software EXE file on the thumb drive. 7) Click on the “Scan Now” button to start the malware scan.

How SafeBytes Anti-Malware Keep your Machine Virus Free

If you are looking to download an anti-malware application for your computer, there are plenty of tools on the market to consider but you just cannot trust blindly anyone, no matter whether it is a free or paid program. A few of them do a good job in eliminating threats while many will ruin your computer themselves. You must select one that is dependable, practical, and has a good reputation for its malware source protection. When considering commercial anti-malware application options, many people select well-known brands, like SafeBytes, and they are quite happy with it. SafeBytes is a powerful, real-time antivirus application that is designed to assist everyday computer user in safeguarding their PC from malicious threats. With its most advanced virus detection and repair technology, this software will help you protect your personal computer against infections caused by different types of malware and other internet threats, including adware, spyware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are lots of wonderful features you’ll get with this security product. Some of them are listed as below:

Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding within your computer system effectively. Active Protection: SafeBytes gives you round-the-clock protection for your PC limiting malware attacks in real-time. It will check your personal computer for suspicious activity at all times and safeguards your PC from unauthorized access. Fast Scan: This computer software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Web Protection: Safebytes allots all sites a unique safety score that helps you to have an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Light-weight: SafeBytes gives complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Customer Service: Expert technicians are at your disposal 24/7! They will quickly resolve any technical issues you may be experiencing with your security software. To conclude, SafeBytes Anti-Malware is really great for securing your PC against all kinds of malware threats. Malware problems will become a thing of the past once you put this software program to use. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware software

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove Wallpapers by MyWay without using an automated tool, it may be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and removing it. You will probably also want to reset your internet browser to its default configuration settings. If you opt to manually delete the system files and registry entries, use the following checklist to make sure you know exactly what files to remove before performing any actions. Please keep in mind that this is for professional users only and might be difficult, with wrong file removal leading to additional system errors. In addition, some malware is capable of replicating or preventing deletion. Carrying out this malware-removal process in Safe Mode is recommended.
Files: %UserProfile%\Local Settings\Application Data\WallpapersMyWayTooltab %LOCALAPPDATA%\WallpapersMyWayTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\glhahjphgpghoefihgllamaapanabkmp %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\glhahjphgpghoefihgllamaapanabkmp Registry: HKEY_CURRENT_USER\Software\WallpapersMyWay
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Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

  • Unexpected termination of the connection
  • Inability to access email messages sent to one’s account
  • Inability to send email messages

Solution

Restoro box imageError Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

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System Image Backup 0x807800A1 & 0x800423F3
System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
  • Press ⊞ Windows + X to bring up the Windows menu.
  • Click on command prompt (admin)
  • In the command prompt window, type the commands below and hit Enter after each line:
net stop vss net start vss
Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:
  1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
  2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
  3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.
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Steam Deck will be able to dual boot
Steam Deck release is almost upon us and more news comes to light. The Latest officially confirmed technical detail is that the user will have access to device's BIOS and that dual booting will be officially supported. steam deckThis, of course, means that you will be able to have both Proton and Windows on your device letting you play anything that you wish if the hardware is strong enough. Valve also said that you can launch OS from an SD card! This of course will save space available for games themselves, especially for entry models with less than one available. All of this information really pushes Deck into the territory of a handheld PC and not just another console and I must admit that this announcement left a smile on my face.
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User account control notifications in Windows
Hello and welcome to our user account notifications in Windows 10 tutorial where we will dive a little more into how you can control notification and behavior settings for your or someone else's user account in your Windows 10. If you are annoyed with confirmation windows each time you start a new application or install one please keep reading and I am sure you will find just the right setting for you. User account options are a little hidden and not so obvious, well at least not in Windows 10 compared to previous Windows versions. Since we will not be able to find them under typical and standard settings we will need to do few tricks in order to get to them.

Opening control panel

First thing is to press ⊞ WINDOWS + R on your keyboard so the run dialog window pops up on your desktop. keyboard with windows and r markedOnce run dialog is shown type in it control panel as shown in the picture and press OK run dialog with control panel typed inIf you have followed the steps precisely, you should be now in the control panel of Windows 10. Click on the top-right view and choose large icons. The Control panel will switch to a grid-like view, in the current view go to the far-right and almost bottom icon where it says User Accounts and click on it.

control panel with user account selectedUser account settings

Once the user account opens click on the bottom link which says Change User Account Control settings. Please note that you will need to be logged in as an administrator or have administrator privileges in order to change this setting. user account change user accountOnce you click on the link you will be presented with a User account control slider on the left and a brief explanation on the right user account settingsHere in the picture, we see Windows default setting and an explanation of when and how he will notify you. If you wish to turn all notifications linked to programs changing computer or you making windows changes, click on the left slider and bring it all the way to the bottom where it says never notify me. If you prefer some notifications try to find which of the remaining 3 settings best suit your needs. Once you are done and satisfied with your choice click on OK.
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