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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question.

In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user.

Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0.

While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program.

Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software.

Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up.

Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business.

Programs installed during the installation of OpenCandy include:

  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.

All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook.

To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.

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The following files, folders, and registry entries are created or modified by Linkey

Files: C:Users%USER%AppDataLocalTempis33084504mysearchdial.dll C:Users%USER$AppDataLocalTempis357113909833170_stpsetup.exe c:Users%USER$AppDataLocalTempMega Browsemegabrowse_setup.exe C:Program Files (x86)Linkeylog.log C:Program Files (x86)LinkeyHelper.dll C:Program Files (x86)LinkeyChromeExtensionChromeExtension.crx C:Program Files (x86)Linkey C:Program Files (x86)LinkeyChromeExtension C:Program Files (x86)LinkeyIEExtension C:Users%USER$AppDataRoamingDigitalSitesUpdateProc Registry: HKLMSOFTWARECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWAREWOW6432NODECLASSESAPPID6A7CD9EC-D8BD-4340-BCD0-77C09A282921 HKLMSOFTWARECLASSESCLSID181F2C09-56DD-4F98-86D7-59BA2BC59B5A HKLMSOFTWARECLASSESCLSID4D9101D6-5BA0-4048-BDDE-7E2DF54C8C47 HKLMSOFTWAREMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTS HKLMSOFTWARELINKEY HKLMSOFTWAREWOW6432NODELINKEY HKLMSOFTWAREWOW6432NODESYSTEMKGeneral HKUS-1-5-18-ED1FC765-E35E-4C3D-BF15-2C2B11260CE4-0SOFTWARECONDUITValueApps HKLMSOFTWAREWOW6432NODEMICROSOFTWINDOWSCURRENTVERSIONEXPLORERBROWSER HELPER OBJECTSEF5625A3-37AB-4BDB-9875-2A3D91CD0DFD HKLMSOFTWARELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js HKLMSOFTWAREWOW6432NODELINKEY|ie_jsurl, http://app.linkeyproject.com/popup/IE/background.js
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Error in Loading DLL - What is it?

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Restoro features

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Error Fmod.dll - What is it?

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Solution

Restoro box imageError Causes

Narrowing down to one cause for Fmod.dll error code is impossible virtually because this error may result due to different reasons on your system. Some of the common causes associated with this error code are:
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  • Hardware failure
  • Missing, Corrupt, or Deleted Fmod.dll file
  • Improper program installation
  • Registry issues
No matter what the underlying cause of the reason may be, it is recommended to resolve the issue immediately to avoid serious PC threats.

Further Information and Manual Repair

To resolve this error on your system, try the methods discussed below:

Method 1 - Check the Recycle Bin

As mentioned above, Fmod.dll is a DLL file that is used to run and load a variety of programs on your system. There is a possibility that you uninstalled a program that was supported by the Fmod.dll file and accidentally deleted it. In such a scenario, the easiest way to resolve the Fmod.dll error code is to re-install the deleted file from the recycle bin. For this, go to the recycle bin and search for the file. If you find it reinstall if you can’t then simply download the Fmod.dll file from a reliable website.

Method 2 - Scan for Malware

Malware usually enters through phishing emails and downloads. These malicious programs then hide in your system disguising as either DLL or EXE files. The occurrence of fmod.dll file error may be due to malicious programs hiding in your system. Therefore scan your entire PC with a powerful anti-virus. An antivirus detects and removes all malicious software programs such as viruses, malware, Trojans, spyware, and adware. Try this, to resolve error code Fmod.dll and see the results.

Method 3 - Fix Hardware Problems

Fmod.dll file error may also pop on your screen due to hardware failure. If this is the reason, then we advise you to use the Device Manager an in-built tool in Windows 7 and 8 to fix hardware failures. For this go to the start menu then control panel. Now click on the ‘hardware and sound link’ and then click on the Device Manager. If you find any devices in red exclamation point, then this means this device is problematic. Uninstall the driver for that hardware device and then update the driver. Install the latest version to resolve. Remember, hardware problems are mostly related to outdated drivers.

Method 4 - Restore Points

Use System Restore, an in-built utility also known as the recovery tool, to restore points and ensure your PC is back to its previous working condition before the error code occurred. Simply put, it helps undo recent changes. You can find the System Restore tool in the System Tools folder.

Method 5 - Clean and Repair the Registry

The registry is that part of your PC that stores all the information, activities performed, and files including the junk files, invalid keys, bad entries, and cookies. When these files accumulate on your PC, they take up all the registry space and corrupt the important system and DLL files also stored in the registry, thereby generating such errors. Now you can clean the registry manually. But this process can be time-consuming and slightly technical, hence we advise you to download Restoro. This is a PC Fixer integrated with a registry cleaner. It is easy to use deployed with an intuitive interface. The registry cleaner scans the entire PC and removes all registry errors. It wipes out all the obsolete files and repairs the damaged DLL and system files. Click here to download Restoro.
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Error 740 Requested operation requires elevation
If you are trying to open a folder or run a program or delete a file but you encounter an error message instead saying, “Error (740), The requested operation requires elevation” on your Windows 10 computer, then this post should help. Make sure that you follow each one of the options given below carefully.

Option 1 – Always run the program as an administrator

There are some apps that require administrator privilege before they can be opened. So if you are got the “Error (740), The requested operation requires elevation” error when you try to open a particular app on your computer, you have to try opening it as administrator instead. On the other hand, if you are already using an administrator account or if you are a member of the administrator group, this option may not work for you so just proceed to the next one but if you’re only using a regular account, then follow these steps:
  • First, right-click on the app you are trying to open and select Properties.
  • After that, go to the Compatibility tab and check the checkbox labeled “Run this program as an administrator”.
  • Next, click the Apply and OK buttons and see if the app opens without any problem.

Option 2 – Try to change the folder permissions

If you encounter Error 740 while opening a folder, then you need to try changing the folder permissions.
  • First, right-click on the folder and click Properties.
  • Next, go to the Security tab and click the Advanced button.
  • After that, check the checkbox labeled, “Replace all child object permission entries with inheritable permission entries from this object” and then click the Apply and OK buttons to save the changes made.

Option 3 – Try disabling UAC

The User Account Control or UAC settings might be the one that’s responsible for Error 740 which is why you have to disable the User Account Control and then verify if it’s the one that triggers the error or not. To do that, simply search for “Change user account control settings” in the Taskbar search box and then drag the blue bar down to the bottom and click the OK button to save the change made.

Option 4 – Select the Elevate without prompting option in the Group Policy Editor

There is an option in the Group Policy Editor which allows you to disable the UAC prompt. Disabling the “Elevate without prompting” option can help in resolving Error 740 and to disable it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to the following path:
Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
  • From there, go to the Security Options folder where you can find a policy named “User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode”. Double click on it to open its options.
  • Now select the Elevate without prompting option from the drop-down menu and click OK.
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How to Fix Error 2200

What is Error 2200?

Error 2200 is an error code that you are likely to experience if you have Dell Photo All in One Printer 926. Dell Photo Printer 926 is an inkjet multifunction device. It offers features like print, copy, scan, and fax.

Error 2200 may stop you from scanning and printing documents on your Dell Photo All in One Printer 926.

Solution

Restoro box imageError Causes

Error 2200 may occur due to several reasons. However, the most common causes include:

  • Registry issues
  • Broken or missing system files
  • Corrupted driver
  • Malware

Further Information and Manual Repair

To resolve error 2200 on your system try the methods listed below. These DIY methods are easy and effective and can repair this error in no time. These solutions require zero technical expertise and knowledge.

This means if you are not technically sound or you are not a computer programmer, you can try these solutions and repair error 2200 on your system easily.

Method 1

When the underlying cause of error 2200 is related to a corrupted driver then follow these steps to resolve the issue. Go to the Start menu, click Control Panel, Performance and Maintenance tab, System and Device Manager.

Navigate the device, click properties, driver, and then uninstall. Now reboot your PC to activate changes.  Now download the latest version of the Dell Photo All in One Printer 926 drivers from a reliable website and save install it on your PC.

Method 2

Malware can also damage and corrupt drivers and system files. If the reason for error 2200 on your PC is malware then download a powerful antivirus and scan your entire PC. Remove all malware and viruses infecting your system to resolve the error.

Method 3

The Windows registry is that part of the computer that stores much of the information and settings for software programs, operating system configurations, and hardware devices.

It also saves unnecessary and obsolete files like junk files, cookies, internet history, bad registry entries, and invalid files. If these files are not removed from the registry frequently, they accumulate in the registry and corrupt it thereby triggering different error codes.

These files damage the registry and other important system files.

To repair the registry and error codes triggered due to registry issues, it is suggested you download Restoro. This is a cutting-edge and user-friendly PC Fixer deployed with a powerful and intuitive registry cleaner.

The registry cleaner scans your entire PC, removes all the bad entries and obsolete files. It cleans the registry, repairs the damaged and corrupt system files thereby resolving registry issues instantly.

Click here to download Restoro and repair error 2200.

Method 4: Locate and Install the Driver As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you’ll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.
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Error Code 0xc00000e9
If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:
  1. Check peripheral connections
  2. Check your SATA cables
  3. Check your hard drive
  4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

  1. Turn off your computer.
  2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
  3. Turn on your computer and see if it starts as it normally does.
  4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
  5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:
  1. Turn off your computer.
  2. Carefully open its case.
  3. Check the hard drive and the SATA port where it’s connected.
  4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
  5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

  1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
  2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

  1. Restart your computer.
  2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
  3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
  4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
  5. Save the settings.
  6. Reboot your computer.
Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.
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