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Remove HowToSimplified PUP Removal Tutorial

HowToSimplified is a browser extension developed by MindSpark inc. This extension offers users easy access to DIY tutorials, guides, and websites just a few clicks away. There is also a top video selection with the most popular DIY videos at the moment.

This extension, though it may look useful in the beginning, hijacks your browser's default search provider, it changes your default home page to HowToSimplified, powered by the MyWay search engine. During your browsing sessions, it will record your website visits, collect information, clicks, and sometimes even personal data. This information is later used to deliver ads that are injected into your browser search results. Aside from sponsored links, and additional unwanted ads that this extension displays, it also may from time to time display pop-up ads during your browsing sessions.

Multiple anti-virus scanners have detected HowToSimplified as a Browser Hijacker and are therefore not recommended to keep on your computer for security and privacy reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has control over and altered the settings of your internet browser, without your approval. Almost all browser hijackers are made for marketing or advertising purposes. In most cases, browser hijacking is used for earning ad revenue that comes from forced advert clicks and site visits. It could seem naive, but most of such sites aren’t legitimate and could pose a severe threat to your online safety. In a much worst case, your browser can be hijacked to download malware that can do a lot of damage to your computer system.

How you can recognize a browser hijack

There are many symptoms that indicate your browser has been highjacked: home page is changed; bookmark and the new tab are also changed; the default web engine is changed and your browser security settings have been cut down without your knowledge; find new toolbars that you simply didn’t add; unstoppable flurries of popup advertisements show up on your personal computer screen; your internet browser has become unstable or starts running sluggishly; you can’t navigate to certain internet pages, like computer security software related websites.

How they invade PCs

Browser hijackers infect computer systems through malicious email attachments, downloaded infected documents, or by visiting infected websites. They can also be deployed via the installation of a web browser toolbar, add-on, or extension. Other times you may have accidentally accepted a browser hijacker as part of an application bundle (generally freeware or shareware). An example of some notorious browser hijacker includes Babylon, Anyprotect, Conduit, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are regularly changing.

Browser hijacking can lead to severe privacy issues and even identity theft, disrupt your browsing experience by taking command over outbound traffic, drastically slows down your personal computer by consuming a lot of resources, and cause system instability as well.

Browser Hijacker Malware – Removal

The one thing you can try to get rid of a browser hijacker is to find the malware inside the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, uninstall it. However, many hijackers are harder to track down or remove since they might get themselves associated with some critical computer files that enable it to operate as a necessary operating-system process. Amateur computer users shouldn’t ever attempt the manual form of removal methods, since it requires detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

How One Can Eliminate a Virus that is Blocking Websites or Preventing Downloads

Practically all malware is detrimental and the extent of the damage will vary greatly depending on the type of malware. Some malware is meant to hinder or block things that you want to do on your computer. It may well not let you download anything from the web or it will prevent you from accessing a few or all internet sites, especially the anti-malware websites. If you are reading this article right now, you may have perhaps realized that a malware infection is the cause of your blocked internet connectivity. So how to proceed if you need to install an anti-malware program like Safebytes? There are a few actions you can take to get around this problem.

Install the anti-malware in Safe Mode

The Windows operating system comes with a special mode referred to as “Safe Mode” where just the minimum required applications and services are loaded. If the malware is obstructing the internet connection and affecting your PC, starting it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to install your anti-malware software application without the hindrance of the malicious software. At this point, you can actually run the antivirus scan to get rid of viruses and malware without interference from another malicious application.

Obtain the anti-malware program using an alternate web browser

Web-based viruses can be environment-specific, targeting a particular internet browser or attacking specific versions of the web browser. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install and run anti-malware from the USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple measures to clear up your infected PC using portable anti-malware.
1) Download the anti-malware on a virus-free computer.
2) Plug the Thumb drive into the uninfected computer.
3) Double-click the Setup icon of the antivirus program to run the Installation Wizard.
4) Choose a thumb drive as the place when the wizard asks you where you want to install the application. Follow the on-screen instructions to complete the installation.
5) Transfer the USB drive from the uninfected PC to the infected PC.
6) Double-click the EXE file to run the Safebytes software right from the thumb drive.
7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

If, after all of these methods, you are still having troubles with the possible infection, feel free to write to us with your question, through chat or email. If you are unsure which method to employ, simply call our toll-free number 1-844-377-4107 to speak to our technical support team. Our experts can walk you through the virus removal process on the phone and fix the computer remotely.

Protect Your Personal Computer From Viruses and Malware With SafeBytes Security Suite

Nowadays, an anti-malware tool can protect your laptop or computer from various kinds of internet threats. But exactly how to choose the best one amongst the many malware protection software that is available on the market? Perhaps you might be aware, there are several anti-malware companies and products for you to consider. A few of them are great but there are lots of scamware applications that pretend as authentic anti-malware software waiting to wreak havoc on the computer. You must be careful not to choose the wrong product, especially if you purchase a paid application. When thinking about trustworthy programs, Safebytes AntiMalware is certainly the highly recommended one.

SafeBytes anti-malware is a powerful, highly effective protection tool designed to assist users of all levels of IT literacy in detecting and eliminating malicious threats from their PC. This tool can easily detect, eliminate, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs.

SafeBytes has great features when compared to other anti-malware programs. A few of them are listed as below:

Best AntiMalware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to identify and remove various obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other common anti-virus software will miss.

Live Protection: SafeBytes provides real-time active monitoring service and protection against all known computer viruses and malware. It’ll constantly monitor your computer for hacker activity and also gives users superior firewall protection.

Web Protection: Safebytes allots all websites a unique safety score that helps you to have an idea of whether the webpage you’re about to visit is safe to view or known to be a phishing site.

“Fast Scan” Features: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to five times faster than any other protection software.

Very Low CPU and RAM Usage: SafeBytes is a lightweight application. It uses up a really small amount of processing power as it works in the background therefore you won’t notice any computer performance difficulties.

24/7 Customer Support: You will get 24/7 technical support to quickly resolve any concern with your security tool.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove HowToSimplified without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser.

To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by HowToSimplified

Files:
C:DOCUME1USER1LOCALS1Tempnsu1.tmp
C:76681c9c0f70e45328483cc27310678c28751a66f9849aa13f34d2e7f8c650
C:DOCUME1USER1LOCALS1Tempnsf2.tmp
C:DOCUME1USER1LOCALS1Tempnsf2.tmpnsDialogs.dll
C:DOCUME1USER1LOCALS1Tempnsf2.tmpSystem.dll
C:DOCUME1USER1LOCALS1Tempnsf2.tmpnsDialogs.dll
C:DOCUME1USER1LOCALS1Tempnsf2.tmpSystem.dll
C:Program FilesHowToSimplified_8e

Registry:
Key: HKCUSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper ObjectsValue: Verizon Broadband Toolbar Data: A057A204-BACC-4D26-8398-26FADCF27386
Key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Value: Hoolapp Android Data: C:usersuserappdataRoamingHOOLAP~1Hoolapp.exe
Key: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Value: ctfmon.exe Data: C:Program Files3rundll32.exe C:Program Files3lni28.dat,FG00

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Error Code C19000101 - 2000B on Windows 10– What is it?

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Method Two: Upgrading Via Windows Update

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Option 1 – Change Disk Signature via Diskpart

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Software Updater is an ad-supported browser extension hijacker that claims to update your PC programs and drivers. In addition to managing the installation of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications, and other types of applications. The hijacked homepage, softwareupdater.com, did not have valid legal privacy and disclaimer policies on its website as of publication date.

This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

The common symptoms that indicate having this malicious software on your computer are: 1. home page is changed 2. you find new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography websites 3. the default search engine has been changed and your browser security settings have been lowered without your knowledge 4. you find unwanted new toolbars added 5. you may find many pop-up ads on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you can’t go to specific websites such as home pages of anti-malware software.

Exactly how browser hijacker infects computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected email. Many web browser hijackings come from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to provide them additional functionality. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Some of the well-known hijackers are SoftwareUpdater, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers may record user keystrokes to collect potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a point where it will become unusable.

Browser Hijacker Malware – Removal

Certain hijackers could be removed by just uninstalling the related free software or add-ons through the Add or Remove Programs in the Windows Control Panel. In some cases, it can be a tough task to identify and get rid of the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers might modify the Computer registry so it can be extremely tough to fix manually, especially when you are not a very tech-savvy person.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

Want to install the best anti-malware software for your computer system? You can find many applications available that come in paid and free versions for Windows systems. Some of them do a great job in getting rid of threats while some will affect your PC themselves. You must be careful not to choose the wrong application, especially if you purchase a paid software. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is really a powerful, highly effective protection application made to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their computers. Through its cutting-edge technology, this software protects your PC against infections brought on by different types of malware and similar threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes possesses a plethora of great features that can help you protect your laptop or computer from malware attack and damage. The following are some of the best ones: Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They are very efficient in screening and getting rid of different threats because they are constantly revised with new updates and safety measures. Best AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your computer. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you’re about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

Files: C:Program FilesSoftware UpdaterSoftwareUpdater.exe C:Program FilesSoftware Updatersuscan.exe C:Program FilesSoftware Updater C:Program FilesSoftware Updater cpprest120_xp_1_4.dll C:Program FilesSoftware Updater cpuidsdk.dll C:Program FilesSoftware Updater DriversHQ.SDK.REST.Win32.dll C:Program FilesSoftware Updater msvcp120.dll
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What to do if you can’t delete Partition
There are times when it is really inevitable to delete your hard drive partitions especially if you are already running low on disk space in your Windows 10 computer. Users typically delete the volume which is not being used in such cases in order to free up some space for the volume that’s running low on disk space. To resolve the problem, users tend to use the Disk Management utility to delete hard drive partitions. However, some users reported that the “Delete volume” option is not available as it is grayed out. Thus, users aren’t able to delete hard drive partitions and aren’t able to free up disk space. This kind of problem usually occurs when there is a Page file on the volume that you are trying to delete and so on. Oftentimes, this issue is mistaken for the problem where you are unable to delete an EFI-protected partition. However, in this case, not only you are unable to delete EFI-protected partition but also NTFS file systems. This is really hard to deal with but worries not for there are some potential fixes you can check out to resolve this problem.

Option 1 – Try to manage the Page file in the Partition

As mentioned earlier, if a Page file exists in a partition, you won’t be able to delete it. The page file is what stores your data when the system’s random access memory fills up. To resolve this, follow these steps:
  • Go to the Start menu and type “View advanced system settings” in the field and open it from the search results.
  • Next, click on Settings in the Advanced tab.
  • On the new window that pops up, go to the Advanced tab and select Change.
  • Next, uncheck the checkbox of “Automatically manage paging file size for all drives” and highlight the drive you want to delete.
  • Then select “No paging file” and click on Set.
  • Now click on the Apply and OK buttons on all the windows and restart your computer.

Option 2 – Delete storage partition via Command Prompt

  • Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also type in “cmd” in the Cortana search box and right-click on the Command Prompt icon and then select the “Run as Administrator” option from the context menu.
  • Once you have Command Prompt pulled up as admin, type in and enter this command – diskpart
  • After entering this command, the Diskpart Utility will start. Diskpart Utility is a command-line-based utility just like Command Prompt but it will get a UAC Prompt after you invoke it so you have to click Yes for the UAC Prompt.
  • After that, type in list volume and tap Enter to see the list of all the partitions created on your PC. This includes both types of partitions that are visible to the normal users in the File Explorer as well as the ones that are created by Windows 10 by default which helps it in storing the boot files and other essential system files.
  • You should see a list of all the partitions made on your computer. Select the partition you want to delete by its Unique Identification number as Volume X where X denotes the Unique Identification Number.
  • Next, type in the select volume number command and hit Enter to select the desired volume.
  • Then delete the volume you’ve selected and type in the delete volume command and hit Enter to delete the volume you just selected and convert it into unallocated space.

Option 3 – Delete storage partition via Windows PowerShell

  • Start by tapping the Win + X keys or simply right click on the Start button and select Windows PowerShell (Admin) or you could also type in “Windows PowerShell” in the Cortana search box and right-click on the Windows PowerShell icon and select the “Run as administrator” option.
  • Once you’ve opened the Windows PowerShell, type in the Get-Volume command and hit Enter to get a list of all the partitions on your PC.
  • Next, select the drive letter you want to delete and then type in the Remove-Partition –DriveLetter command and hit Enter to delete the selected partition. Note that you need to replace the drive letter with the letter of the partition you want to get rid of.
  • After that, it will ask you for confirmation. Just hit the Y key for Yes or hit the A key to say Yes to All. This will delete all the partition you’ve selected and will move them in as unallocated space.
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How to Fix the Socket Error 10060

Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers. The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email. The error message is sometimes displayed in the following format:
Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’
Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Restoro box imageError Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:
  • Issues in email settings
  • Authentication settings
  • Firewall settings
  • Malware
Though this is not a critical error code it is advisable to fix it immediately without any delays. This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings. Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’. Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall. Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro. This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds. Click here to download Restoro to resolve socket error 10060 on your system today.
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Fix Error 105 ERR_NAME_NOT_RESOLVED in Chrome
If you suddenly receive an error saying, “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” when browsing the web, then this means that the DNS lookup has failed. This kind of error is one of the most commons ones you can encounter while using the Chrome browser. And since it’s a pretty common error, the solutions for this one are pretty easy as well.

Option 1 – Disable both the Antivirus and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects. Thus, you need to disable these programs temporarily as it might be the reason why you’re getting the “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” error in Chrome.

Option 2 – Check the Network Cables and restart the router then reconnect

Of course, the next thing you have to do is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_NAME_NOT_RESOLVED error in Chrome. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Disable Prefetch in Chrome

In case you don’t know, Google makes use of a prediction service that helps users in completing searches and typing URLs in the address bar. This prediction service uses the already resolve IP address to connect to the website you’ve already visited. Thus, it would be better if you disable it in cases like this one.
  • Open Chrome’s Settings.
  • Next, go to Privacy and Security then look for “Prefetch”.
  • After finding Prefetch, toggle off the “Use a prediction service to help complete searches and URLs typed in the address bar” setting and then restart Chrome.

Option 6 – Flush the DNS, reset Winsock and then reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 7 – Try using the Google Public DNS

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 8 – Reset Chrome

Resetting Chrome can also help you fix the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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How to Fix ntdll.dll crash Error on Windows
DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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