Logo

RebateInformer Hijacker removal guide for windows

RebateInformer is a browser extension for Google Chrome. This extension monitors the web pages the user is visiting and checks against an affiliate database for various rebates and coupons related to the context of the products being shown in the browser.

This extension analyzes websites your browser visits and attempts to find deals associated with the merchant’s product offerings. If an offer is found, it is injected into the deals page even if it's sold by a different merchant at a higher price.

Several anti-virus scanners have marked this extension as Potentially Unwanted, and due to its data mining behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant problem that targets web browsers. It is a type of malicious software that alters your web browser’s settings and redirects you to sites or webpages that you had no intention of visiting. Browser hijacker malware is created for numerous reasons. It redirects you to the sponsored sites and injects adverts on your internet browser that helps its creator generate ad revenue. It could seem naive, but the majority of these websites are not legitimate and may pose a serious threat to your online safety. Additionally, hijackers can make the whole infected system fragile – other dangerous malware and viruses will use these opportunities to intrude into your computer system effortlessly.

Browser hijacking symptoms

There are many different symptoms that indicate the web browser has been highjacked: your browser’s home page is suddenly different; new bookmarks pointing to porn websites are added to your bookmarks; the default internet search engine and the default browser settings are modified; unsolicited new toolbars are added to your browser; numerous pop-up adverts show up and/or your browser pop-up blocker is disabled; your web browser starts running slowly or displays frequent errors; you’re blocked to access the websites of computer security solution providers.

How browser hijacker infects computers

There are several ways your PC could become infected with a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by-download. They also come from add-on applications, also called browser helper objects (BHO), browser extensions or toolbars. Sometimes you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are continually changing.

Browser hijackers could record user keystrokes to collect potentially valuable information that leads to privacy concerns, cause instability on systems, drastically disrupt the user experience, and eventually slow down the computer to a point where it becomes unusable.

Browser hijacker removal

Some browser hijacking can be simply stopped by finding and removing the corresponding malware software through your control panel. Unfortunately, many of the software packages utilized to hijack a web browser are deliberately built to be hard to detect or remove. Furthermore, manual removals require in-depth system knowledge and thus could be a very difficult job for novice computer users.

Professionals always suggest users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal technique. Safebytes Anti-Malware features a state-of-the-art anti-malware engine to help you prevent browser hijacker infection in the first place, and mop up any existing problems. And employ a PC optimizer to erase all associated files in the registry and fix browser problems.

Can’t Install Safebytes Anti-malware due to the presence of a Virus? Try This!

Malware can cause all sorts of damage once they invade your system, from stealing your personal information to deleting data files on your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to visit. It could also block you from the installation of anything on your system, especially the anti-malware program. If you’re reading this right now, you’ve perhaps recognized that a malware infection is the real cause of your blocked web traffic. So how to proceed when you want to install an anti-virus application such as Safebytes? Refer to the instructions below to eliminate malware by alternate methods.

Download the software in Safe Mode with Networking

In Safe Mode, you can actually modify Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses. If the malware is set to load automatically when the computer boots, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. As soon as you reboot into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove standard infections.

Obtain the anti-malware software using an alternate web browser

Web-based malware can be environment-specific, targeting a particular web browser or attacking specific versions of the web browser. The ideal solution to avoid this issue is to choose a browser that is renowned for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install anti-malware on a thumb drive

Here’s another solution which is using a portable USB antivirus software that can check your system for malicious software without needing installation. Do these simple steps to clean up your infected PC by using a portable antivirus.
1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer.
2) Connect the USB flash drive to a USB port on the clean computer.
3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard.
4) Choose the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow activation instructions.
5) Transfer the USB drive from the uninfected computer to the infected PC.
6) Double-click the anti-malware program EXE file on the USB flash drive.
7) Hit the “Scan Now” button to begin the virus scan.

Review of SafeBytes Anti-Malware

These days, an anti-malware program can protect your computer or laptop from different types of internet threats. But how to select the right one amongst various malware protection application that’s available in the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are very good ones, some are ok types, and some are simply just bogus anti-malware programs that can damage your PC themselves! You need to be very careful not to pick the wrong application, particularly if you purchase a premium application. With regards to commercial antimalware tool options, many people go with popular brands, such as SafeBytes, and are quite happy with it.

SafeBytes anti-malware is a reliable tool that not only protects your PC permanently but is also quite user-friendly for people of all skill levels. With its most advanced virus detection and repair technology, this software will help you protect your personal computer against infections brought on by different types of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has got a plethora of features that can help you protect your computer from malware attacks and damage. Here are some typical features found in this application:

Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions instantly. It will check your PC for suspicious activity regularly and its unparalleled firewall guards your PC against illegal entry by the outside world.

Robust, Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC.

Safe Web Browsing: Safebytes assigns all sites a unique safety rating that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site.

Low CPU Usage: SafeBytes is really a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you won’t notice any system performance issues.

24/7 Online Support: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

To sum it up, SafeBytes Anti-Malware offers superb protection combined with an acceptable low system resources usage with great malware detection and prevention. You now may know that this particular tool does more than just scan and delete threats on your computer. So if you are looking for the best anti-malware subscription for your Windows-based PC, we strongly recommend the SafeBytes Anti-Malware tool.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and prefer to get rid of RebateInformer manually, you may do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser plug-ins, you can uninstall it by visiting the browsers Add-on/Extension manager. You will definitely also want to reset your browser.

Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries following an uninstallation. However, this can be a difficult task and only computer professionals could perform it safely. Also, some malware is capable of replicating itself or preventing deletion. It is highly recommended that you carry out the removal process in Windows Safe Mode.

Files:
Search and Delete:

baddomaindb.dat
domaindb.dat
chrRebateInformerSetup.exe
RebateBlast.com.url
RebateInformer.lnk
Help.url
RebateBlast.com.url
RebateInformer.lnk
Settings.lnk
Uninstall RebateInformer.lnk
npUniPlugin.dll
RebateI.dll
RebateInf.exe
unins000.dat
unins000.exe

Folders:
%APPDATA%\RebateInformer\
%PROGRAMS%\Inbox.com Toolbar\
%PROGRAMS%\RebateInformer\
%PROGRAMFILES%\Inbox.com\
%PROGRAMFILES%\RebateInformer\

Registry:
key HKEY_LOCAL_MACHINE\SOFTWARE\CToolbar\PlugIns\REBATEINF
key HKEY_LOCAL_MACHINE\SOFTWARE\Rebate Informer
key HKEY_CURRENT_USER\SOFTWARE\CToolbar\PlugIns\REBATEINF
key HKCU\Software\CToolbar
key HKLM\SOFTWARE\CToolbar
key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.crdownload
key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\4EF645BD-65B0-4F98-AD56-D0437B7045F6_is1
key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CToolbar_UNINSTALL
key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\Crawler
key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\CCB69577-088B-4004-9ED8-FF5BCC83A039
key HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj
key HKLM\SOFTWARE\Classes\RebateI.RebateInformImageGen
key HKLM\SOFTWARE\Classes\RebateI.Rebate Informer BHO
key HKLM\SOFTWARE\Classes\CToolbar.TB4Server
key HKLM\SOFTWARE\Classes\CToolbar.TB4Script
key HKLM\SOFTWARE\Classes\ctbcommon.Buttons
key HKLM\SOFTWARE\Classes\CToolbar.TB4Client
key HKLM\SOFTWARE\Classes\CShared.TB4Server2
key HKLM\SOFTWARE\Classes\CShared.TB4Server
key HKLM\SOFTWARE\Classes\CShared.TB4Script
key HKLM\SOFTWARE\Classes\CShared.TB4Client
key HKLM\SOFTWARE\Classes\TypeLib\E79BB61D-7F1A-41DF-8AD0-402795E3B566
key HKLM\SOFTWARE\Classes\TypeLib\506F578A-91E1-46CE-830F-E2F4268E9966
key HKLM\SOFTWARE\Classes\TypeLib\438B047C-C041-4D15-98CF-A97C6B366C28
key HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo
key HKLM\SOFTWARE\Classes\Interface\E9BBD270-4B87-4EE2-912F-6635674986C0
key HKLM\SOFTWARE\Classes\Interface\B3BA5582-79A9-464D-A7FA-711C5888C6E9
key HKLM\SOFTWARE\Classes\Interface\604EA016-1EDE-41E6-A23E-76CF8F2A4808
key HKLM\SOFTWARE\Classes\Interface\41349826-5C7F-4BF0-8279-5DAF1DE6E9AE
key HKLM\SOFTWARE\Classes\Interface\01C78433-6FDF-4E5A-A82D-B535C32E03DF
key HKLM\SOFTWARE\Classes\CLSID\EFB46ED3-8FD8-4051-8FD6-DD9CE7E63BEF
key HKLM\SOFTWARE\Classes\CLSID\DB35C569-5624-4CFC-8043-E5139F55A073
key HKLM\SOFTWARE\Classes\CLSID\CCB69577-088B-4004-9ED8-FF5BCC83A039
key HKLM\SOFTWARE\Classes\CLSID\AF808758-C780-404C-A4EE-4526323FD9B6
key HKLM\SOFTWARE\Classes\CLSID\8736C681-37A0-40C6-A0F0-4C083409151C
key HKLM\SOFTWARE\Classes\CLSID\54ECA872-DB2A-4C6B-BBB2-F3777C6786CC
key HKLM\SOFTWARE\Classes\CLSID\4EF645BD-65B0-4F98-AD56-D0437B7045F6
key HKLM\SOFTWARE\Classes\CLSID\1DDA201E-5B42-4352-933E-21A92B297E3B
key HKLM\SOFTWARE\Classes\CLSID\183643C8-EE67-4574-9A38-927852E34163

Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\REBATE~1\Firefox\
Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\REBATE~1\REBATE~1.EXE /STARTUP
Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\RebateInformer\Firefox\
Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\RebateInformer\RebateInf.exe /STARTUP

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Completely Remove EasyEmailSuite PUP Removal Tutorial

EasyEmailSuite is a browser extension made by MyWay that may come bundled with other free software that you download off of the Internet. When installed EasyEmailSuite will set the homepage and search engine for your web browser to http://search.myway.com. EasyEmailSuite is an application that allows users to access their emails. Initially, this app may seem legitimate and useful, however, EasyEmailSuite is categorized as a browser hijacker. This extension changes your home page and searches engine to MyWay. It monitors your search activity and collects data, that is later sold/forwarded to display additional unwanted ads in your browser. Several anti-virus scanners have classified EasyEmailSuite as a Browser Hijacker / PUP and are therefore not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you don’t intend. They are designed to disrupt browser functions for several reasons. Usually, it will drive users to particular sites which are trying to increase their advertisement earnings. While it might seem harmless, these tools are made by malicious individuals who always attempt to take full advantage of you, so that they could earn money from your naivety and distraction. They not only screw up your internet browsers, but browser hijackers could also modify the system registry to make your computer vulnerable to other malicious programs.

Symptoms of browser hijacker infection

There are plenty of symptoms that indicate your internet browser has been highjacked: 1. the home page of your web browser is changed unexpectedly 2. bookmark and the new tab are likewise changed 3. the default web browser settings are modified and/or your default web engine is altered 4. you see unsolicited new toolbars added 5. you may notice never-ending pop-up adverts on your screen 6. websites load very slowly and often incomplete 7. you are blocked to access the websites of security solution providers.

Exactly how they get into your computer

Browser hijackers infect computer systems via malicious e-mail attachments, downloaded infected computer files, or by visiting infected sites. They can also come from any BHO, extension, add-on, toolbar, or plug-in with malicious objectives. Other times you might have mistakenly accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). Some of the most popular hijackers are EasyEmailSuite, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers will interrupt the user’s browsing experience significantly, keep track of the websites frequented by users and steal private information, cause difficulty in connecting to the web, and then finally create stability issues, causing software programs and computers to freeze.

Browser hijacker removal methods

Some hijackers could be removed by uninstalling the freeware they were included with or by removing any add-ons you have recently added to your PC. However, many hijacking codes are not very easy to get rid of manually, since they go deeper into the operating system. You should think about undertaking manual fixes only if you happen to be a tech-savvy person, as risks are associated with tinkering with the system registry and HOSTS file. Experts always recommend users remove any malware including browser hijacker with an automatic malware removal tool, which is easier, safer, and quicker than the manual removal procedure. Safebytes Anti-Malware discovers all kinds of hijackers – such as EasyEmailSuite – and eliminates every trace efficiently and quickly. Along with anti-malware, a PC optimizer tool can help you resolve Windows registry errors, eliminate unwanted toolbars, secure online privacy, and stabilize programs installed on the computer.

Help! Malware Blocking Antivirus Installation And Access To The Web

Malware could cause several different types of damage to PCs, networks, and data. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites which you want to visit. It will also prevent you from adding anything to your PC, especially anti-virus software. If you are reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some options you can try to get around with this obstacle.

Install the anti-malware in Safe Mode

If the virus is set to load automatically when Windows starts, getting into Safe Mode could block this attempt. Since only the minimal programs and services start-up in “Safe Mode”, there are hardly any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key continuously as soon as your computer boots, but before the big Windows logo shows up. This would conjure up the “Advanced Boot Options” menu. 2) Select Safe Mode with Networking with arrow keys and press Enter. 3) When this mode loads, you will have the internet. Now, make use of your browser to download and install an anti-malware application. 4) Immediately after installation, do a full scan and let the software remove the threats it detects.

Utilize an alternate internet browser to download the anti-malware application

Some malware only targets certain web browsers. If this sounds like your case, utilize another web browser as it may circumvent the virus. The best solution to avoid this issue is to opt for an internet browser that is well known for its security measures. Firefox contains built-in Phishing and Malware Protection to keep you secure online.

Install antivirus on a flash drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your system for viruses without the need for installation. To run anti-virus using a USB flash drive, follow these simple steps: 1) Download the anti-malware on a virus-free PC. 2) Put the USB drive into the uninfected computer. 3) Double click on the downloaded file to open the installation wizard. 4) Select flash drive as the place when the wizard asks you exactly where you wish to install the application. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the clean PC to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the thumb drive. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware. If no other method of downloading and installing antivirus software works, then you’ve got no other choice than to hit the last resort: a complete Windows reinstallation, the only solution proven to have a 100% rate of success at virus removal. If you’re not sure which method to employ, simply call our toll-free number 1-844-377-4107 to speak to our technical support team. Our experts can take you step-by-step through the virus removal process on the phone and also fix your personal computer remotely.

A Look at the Best AntiMalware Program

These days, an anti-malware program can protect your PC from various types of online threats. But exactly how to choose the best one amongst plenty of malware protection software that is available out there? You may be aware, there are many anti-malware companies and products for you to consider. Some are good ones, some are ok types, while some are merely bogus anti-malware programs that can harm your computer themselves! When searching for antivirus software, choose one which provides dependable, efficient, and complete protection against all known computer viruses and malware. When considering commercial anti-malware software options, the majority of people opt for well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a very effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. Once you have installed this application, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your computer. SafeBytes anti-malware takes PC protection to a totally new level with its advanced features. The following are some typical features found in this program: Most effective AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines can find and get rid of threats even during the early phases of a malware outbreak. Real-time Threat Response: SafeBytes provides round-the-clock protection for your PC restricting malware attacks instantly. It’ll constantly monitor your laptop or computer for hacker activity and also gives end-users superior firewall protection. High-Speed Malware Scanning Engine: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other protection software. Web Filtering: SafeBytes provides an instant safety rating to the web pages you’re about to check out, automatically blocking dangerous sites and ensuring that you’re certain of your safety while browsing the net. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimum computer resources, this tool leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Live Expert Support: You can get high levels of support around the clock if you are using their paid version.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EasyEmailSuite without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by EasyEmailSuite
Files: %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultSync Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage-journal Search and Delete: chrome-extension_ifbgbfdfdgfngigejacbmmkeklfahmka_0.localstorage Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage-journal Search and Delete: http_easyemailsuite.dl.tb.ask.com_0.localstorage %UserProfile%Local SettingsApplication DataEasyEmailSuiteTooltab %LOCALAPPDATA%EasyEmailSuiteTooltab %LOCALAPPDATA%GoogleChromeUser DataDefaultLocal Extension Settingsifbgbfdfdgfngigejacbmmkeklfahmka %UserProfile%Local SettingsApplication DataGoogleChromeUser DataDefaultExtensionsifbgbfdfdgfngigejacbmmkeklfahmka Registry: HKEY_LOCAL_MACHINESoftwareWow6432NodeEasyEmailSuite HKEY_LOCAL_MACHINESoftwareEasyEmailSuite HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.tb.ask.com HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerLowRegistryDOMStorageeasyemailsuite.dl.myway.com HKEY_LOCAL_MACHINESoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller HKEY_LOCAL_MACHINEEasyEmailSuiteTooltab Uninstall Internet Explorer
Read More
TitleBar, Minimize, Maximize and Close missing
In case you don’t know, the Title bar comes with the Maximize, Minimize, as well as the Close button. However, there are instances when you might notice that the Title bar, Maximize, Minimize and Close buttons are missing in the File Explorer. This kind of problem might be due to some glitch in the computer, or it could also be caused by some built-in tool or an installed program in your computer. Moreover, there are also other factors that you have to consider such as corruption in the system files as well as errors in the user profile which is generated on a domain network, and so on. There are several suggestions you can check out to fix the problem. You can try to boot your computer in a Clean Boot State to see if a third-party program is the root cause of the problem. You can also try to run built-in tools like System File Checker and the DISM tool. You could also get the video buffer emptied, reset or reinstall the program, or recreate the User Profile.

Option 1 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • You need to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it.

Option 2 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and see if the System32 folder still pops up at startup or not.

Option 3 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to empty the Vide buffer

These kinds of problems could also be due to bad data in the Video Buffer. Thus, you can try to empty the Video buffer to resolve the problem. All you have to do is tap the Shift + Ctrl + Win key + B keys on your keyboard. After that, leave your computer idle for about 10 seconds until you notice it blink once. Now you try using your computer as usual and see if the glitch is now fixed or not.

Option 5 – Try to reset or reinstall the program

Another thing you can do to fix the issue is to reset or reinstall the program where you encounter the problem. Chances are, you are running the application in the Full-screen mode but you can exit it by simply tapping the Esc or F11 key. However, if nothing changed, then consider resetting or reinstalling the program. Just go to the Windows 10 Settings app and navigate to Apps > Apps & Features. From there, look for the entry of the application you’re having problems with and select it and then click on the Advanced options. After that, click on the Reset button under the Reset section.

Option 6 – Try recreating the User Profile

You might also want to try recreating the User Profile on your computer since some errors in the creation of a User Profile can result in problems like this one. Thus, you have to try deleting the User Profile and then recreate it.
Read More
iPhone Connects/Disconnects When Plugged In
If you own an iPhone, iPad, or iPod you might be aware of the phenomenon of connecting and disconnecting your device. In one moment device is connected and then it somehow loses connection and you have to plug in back again to be recognized. In this troubleshooting guide, we will address ways to eliminate this issue and to connect and have your devices working properly. We will go from the most common ones to the most uncommon so it is advisable to try solutions in order to how they are presented.
  1. Check cable

    The most common issue with this kind of behavior comes from a broken cable if you have the opportunity try another working cable to see if the device will behave differently. If everything is working fine with another cable, the issue is in the previous cable.
  2. Check USB ports and Cable Jack

    Usually, it is a cable issue, but it can also be a USB jack on cable or even a USB port on a PC, try putting the jack into another port to see if this will solve the issue.
  3. Check device settings

    From updates on your device comes a change of setting about privacy which can reflect on connection with the computer. In order to eliminate this, you will need to reset your device. Go to device settings and go to general Scroll down until you find the reset section and go into it In the reset, section click on reset location and privacy You will have to authenticate using your pin/passcode in order to complete the reset function Enter your passcode (or use any other authentication method you have chosen) and you can now reset the Location and Privacy settings. Click on reset Connect the device to PC and choose trust this device
  4. Update iTunes

    Outdated iTunes can also be a problem with this particular issue. Go to the apple website and download the latest version of iTunes or updating it via apple updater.
Read More
Fix Windows Update error 0x80246008
Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized. If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store. Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.

Option 1 – Apply some tweak in the Windows Registry from Command Prompt

  • Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • Next, navigate to the root location of the bootable device inside the Command Prompt command line.
  • Once you’re in the root location, type the following command and tap Enter to execute it:
reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup
  • After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
  • In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
  • From there, look for the following services:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.

Option 2 – Run the System File Checker Scan

If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.
Read More
Fix igfxem.exe application error in Windows 10
When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means? Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error. In order to overcome this error and cope with it try the following things:
  1. Increase Virtual Memory

    Go to the Start Menu and click on Settings. Type performance. Choose Adjust the appearance and performance of Windows. In the new window, go to the Advanced tab and under the Virtual memory section, click on Change. At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated. If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size. Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box. Click OK to save the new settings.
  2. Download and update .NET framework

    Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.
  3. Reinstall INTEL graphic drivers

    Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.
  4. Run SCF scan

    If all else fails, run command prompt and inside type sfc /scannow
Read More
How to Fix Error Code 0xc1900106 on Windows 10

Error Code 0xc1900106  – What is it?

One of the most common errors encountered by Microsoft users upgrading from Windows 7 or Windows 8/8.1 to Windows 10 is the Error Code 0xc1900106. Microsoft users experience a failure in the installation process. Either they will be notified that the installation process was ended but failed or that Windows is not able to install the update.

Solution

Restoro box imageError Causes

More and more Windows users are having trouble upgrading their operating system to Windows 10. There are a lot of errors being encountered by users and one of them is the Error Code 0xc1900106. This error is normally due to the misconfigured system files. If a Windows user encounters this error, most likely their device has some registry problems.

Further Information and Manual Repair

Fixing error code-related issues could be best resolved to do manual repair methods. Applying repair methods manually can help Windows users address the root causes of the errors they encounter, as well as apply definite solutions to rectify the issue.

Most Windows users can be able to implement manual repair methods themselves but there are some cases where help from a Windows professional is needed. If you’re not a very tech-savvy person and not confident performing the manual repair methods yourself, it would be advisable to seek help from a professional Windows technician who is knowledgeable enough to address the errors or problems you are encountering. However, if you don’t want to resort to seeking help from a professional, you can also consider using a powerful automated tool.

In trying to fix Error Code 0xc1900106, here are the following manual repair methods you can take:

Method One: Custom Installation

  1. Make a backup of your personal files
  2. Users of Windows 8/8.1 should Refresh first then proceed to upgrade.
  3. If the Refresh process does not work, reset your device then try again.
  4. If resetting your device still does not work, you can proceed with a custom installation.
  5. When your Windows installation media is ready, you need to choose to boot from CD, DVD, or USB drive to begin setup. (For example purposes, this article will discuss booting from DVD).
  6. When your device is all set to boot from DVD, you will be prompted to Press any key to boot from CD or DVD…
  7. Once you’ve pressed any key, the screen will show the Windows logo which might take a while. No need to worry though, as long as you can see the indicator, you’re good.
  8. Choose your Language, Time, and Keyboard method from the drop-down menu then hit Next.
  9. Click on the Install Now button then wait until Setup begins.
  10. Tick on the I accept the license terms check box then select Next.
  11. Choose Custom: Install Windows only (advanced)
  12. Choose the Primary partition then select Next. You will be prompted by the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Just click the OK button then wait as the Windows continue to install. Windows will restart once this phase of the setup completes and will reboot into setup once again.
  13. At this point, Windows will detect and install your hardware. Once this finishes, Windows will restart again.

Method Two: Reset Windows Update Components

  1. From your device’s desktop, hit Windows key + X to open the command prompt as admin.
  2. Once the command prompt window appears, you can type or copy and paste the following commands (all at once):

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

  1. Exit the command prompt.
  2. After you reset the Windows Update components, see if you receive Windows Updates which includes the firmware updates for your computer.

Method Three: Ensure Windows is Updated

  1. If you have an antivirus, make sure to disable it during the upgrade process.
  2. Run Windows Update to check if the system is updated.
  3. Ensure that the latest firmware and drivers are installed. To be able to do this, go to the computer manufacturer’s website or you can also try contacting company support.
Read More
No Audio Device Error – Fix Tricks

What exactly is no audio device malfunction?

No audio device error is among the malfunctions that many Computer consumers run into. No sound or audio can be heard from the computer when the error occurs.

Solution

driverfix boxError Causes

There are numerous elements that may be the basis of this malfunction. Corrupted or broken sound card drivers, incorrect Device Manager Options for example, or even incorrect BIOS configurations.

Further Information and Manual Repair

How could you recover the standard production of audio by your personal computer and solve this malfunction? Like a number of additional malfunctions, the method of the repair depends on its trigger. To properly solve this dilemma, you are required to run through an evaluation of the pc system so that you can pinpoint the cause. This is because there are numerous variables, which alone, or concurrently may trigger this dilemma. These measures will allow you to work out the no sound device error in your personal computer programs, identify the trigger and fix it. Follow the directions in step 1 if your computer has an onboard audio device installed in it and assess the BIOS settings. You can jump step 1 and move to step two if you utilize a separate sound card.

STEP #1 - Assess the BIOS options.

No sound device error can be caused by incorrect BIOS configurations in your Personal Computer. By fixing these settings if they are the cause of the malfunction, you can easily solve it. Make Sure you restart the pc and immediately access the BIOS options. By locating the Sound card, which is usually known as the AC97 Audio, you should subsequently open the Integrated Peripherals. As soon as you locate it, set it to Allow or Auto. Finally, you should access the On-Board Audio AC97 Control and set it to Allow or Auto as well. If it doesn't solve the situation, proceed to Step Two.

STEP #2 - Analyze the Device Manager

No sound device malfunction can be additionally caused by malfunctions with the Device Manager. To solve this issue, go to My Computer, right-click it, select properties, click on the Hardware tab, then click on Device Manager. At this windowpane, analyze the movie, audio, and game controllers. If you learn that there is a cross on any of the sub things, right-click it subsequently and set it to Enable. The sound card driver may have not been correctly installed or may be damaged if there is Exclamatory Mark or Question Mark on the device manager menu. This does not mean that the sound card driver is ok. It may have malfunctioned even though you do not locate anything unusual. This is because the Device Manager doesn't always recognize errors in audio hardware. After this, you can proceed to step 3.

STEP #3 - Upgrade or reinstall the Sound Card Driver.

About 80% of "no sound system discovered/installed" malfunctions come from broken and/ or out-of-date card drivers. The sound card will not be detected by the Windows Operating System, when the audio card driver is corrupted, damaged, or out-of-date and therefore no sound will be produced by your computer. If this is the cause of the no sound device malfunction, you should reinstall the Audio Card Driver on your computer. Still, you can utilize driver upgrade applications on the web that will help you upgrade out-of-date drivers.
Read More
Fix SAFE_OS phase error in Windows
As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:
0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation
To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.
  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:
dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount
  • Now navigate to the following path in the Windows File Explorer:
C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll
  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:
dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit
  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.
  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.
Read More
Bluetooth A2dp Source not working Code 52
A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,
“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”
If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:
  • Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
  • Next, look for the Bluetooth Support Service and double click on it to open Properties.
  • From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
  • Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
Read More
The device is not ready trying to connect USB
External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.
  • Open Command Prompt with admin privileges.
  • Next, type and enter this command to execute it: chkdsk /f <drive>
  • Now, wait until the process is completed and exit Command Prompt.
  • Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status