InboxAce Removal Tutorial

You have the option to choose to configure the Network to Private or Public when you set it on Windows 10 PC. On the other hand, if the option to change the Network from Public to Private goes missing in Windows Settings then this post will surely help. You can find this setting under Settings > Network and Internet > Ethernet and appears when you click on it. If you are not able to see the option to change the network profile, then you either can’t open the settings, or the option to change it has been disabled. To resolve this issue, you can either use the Registry Editor or Windows PowerShell. Refer to the options given below for more details.

Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles
• Now expand the Profiles key folder located in the left pane to see one or more folders.
• Next, expand each one of these folders and look for the “Description” sub-key which should match the name of your network.
• After you find the Description sub-key, look for another sub-key named “Category” and double click on it to open it.
• Now change its value from “0” to “1” to change the Network Profile from Public to Private.

Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.

• Tap the Win + X keys and then select the “PowerShell (Admin)” option.
• Next, click on Yes if the User Account Control prompt appears.
• After that, execute the commands listed below. Hit Enter right after you key in each one of them.
  • Get-NetConnectionProfile
  • Set-NetConnectionProfile -InterfaceIndex <index number> -NetworkCategory Private

Note: Since every Network Profile has an index number, you can check the label “Name” to identify the network that you want to change.

The Blue Screen of Death error or BSOD is definitely not an issue to face on your computer. Many users, if not all, have already experienced this headache at least once. One of these BSOD errors is the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error. The bug check error code for this is 0x000000FC and is usually caused by outdated or faulty drivers. In some cases, it could also be caused by an error in the Random Access Memory or RAM. This kind of error in the RAM might be physical, based on drivers, or even some kind of unwanted malware. So basically there are lots of possibilities why this particular BSOD error pops up. If you are currently facing this BSOD error, read on and carefully follow the suggestions given below but before you do that, make sure to create a System Restore point just in case something goes wrong. This way, you can always undo those changes using the System Restore point. Once you have that covered, proceed to the options given below to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error.

Option 1 – Try updating Windows 10 with all the security patches and updates

You might be able to fix the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY error by simply updating your Windows 10 computer with all the security patches and updates. To do so, go to Settings then proceed to the Windows Update section > Update & Security > Windows Update, and then click on the Check for Updates option. After you do that, it will automatically find and install all the latest security patches and feature updates from Microsoft.

Option 2 – Try updating all your drivers

From time to time, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 3 – Try running a Memory Check using Windows Memory Diagnostic

As mentioned, this error might be caused by some issues in the memory. To resolve it, you need to run the Memory Check on your Windows 10 PC. Refer to these steps to do so.

• Tap the Win + R keys to open the Run dialog box.
• Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
• After that, the Windows Memory Diagnostic will give out two options such as:

1. Restart now and check for problems (recommended)
2. Check for problems the next time I start my computer

• Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 4 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the ATTEMPTED EXECUTE OF NOEXECUTE MEMORY BSOD error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:

• You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
• Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
• Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
• Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

• Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
• From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
• After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.

Google Docs has cemented itself as a great free alternative to Microsoft Office Word. Most of the time people just share links to google Docs among themselves but sometimes you need to save and download files.

Luckily Google docs let you download easily files in various formats including PDF as well. In this short tutorial we will explain how can you download your Google document as a PDF file.

Saving Google Docs as a PDF

Open the Google document inside the browser and click on the File drop-down menu. In the file drop-down menu go to Download and choose PDF document. Next, choose the location where you would like your file to be saved and click on SAVE.

And that's all that needs to be done. Also, you can edit PDF files as well in google docs if you need to.

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:

‘Windows cannot verify the digital signature for this file.

A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Error Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:

• Device Driver Conflicts
• Hardware Malfunction
• Viral Infection
• Windows Registry Corruption or Damage
• Software File Corruption or Damage

Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.

Error Code 30088-26 is shown when the user tries to install the MS Office suite to their PC. It is mostly due to several reasons including corrupted Office installation, the remnant of old office installation, or even Windows updates. We will cover all reasons along with provided solutions to each one. Follow the guide below to address each scenario with the fix for it.

Corrupted Office installation

In order to fix this issue, you will need to repair the installation itself.

• Press ⊞ WINDOWS + R to open the run dialog
• Inside run dialog type in Control Panel
• In the control panel double click on Programs and features
• In the list of installed application find MS Office and click on it to select it
• On top, just above the application list click on the change
• Office dialog will be opened with multiple choices
• Click and select Online repair and then click on Repair
• Make sure that you have a stable internet connection and leave the process to be finished

Remnants of old office installation

Manually cleaning remnants of old office installation is not an easy task and it can be different from system to system depending on the previous Office version. Luckily Microsoft has a dedicated office cleaning tool made for purpose of removing old tails and remnants of old office installations.

• Download tool here
• After the tool has been successfully downloaded, double-click on the .diagcab file to open it
• Click on Advanced and make sure that the box associated with Apply repair automatically is checked.
• Click the Next button to proceed
• Wait until the initial detection phase is complete, then click on Installing at the first prompt
• Select the program that you’re encountering issues with (most likely Microsoft Office) and click Next once again
• At the next screen, click on Yes, try to uninstall
• Wait until the operation is complete, then restart your computer and re-install the Microsoft Office suite

Windows Updates

After digging and trying out various solutions for this issue we came to the conclusion that this error can occur if Windows is not fully updated, and by fully updated we mean fully, not just critical updates, but all available ones. Check-in your setting to see if there are some uninstalled or pending updates waiting to be installed and if that is the case install them all. After completely updating your Operating system error should vanish and you should be able to install Microsoft office without issues.

Windows Updates are checked for their validity every time they are downloaded from Microsoft servers just like how browsers check websites for a valid certificate. And so if you got an error message saying, “ Some update files aren’t signed correctly, error code 0x800b0109 ” while trying to update your computer, it indicates that the Windows service was unable to verify the validity of the Windows Update. To fix this error, you can try out the options prepared in this post.

Option 1 – Reboot your computer and try again

Save your work and reboot your computer and then try checking for updates again. In some cases, all you need is a restart to fix errors like error code 0x800b0109.

Option 2 – Try to update Windows after an hour or so

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it an hour or so before trying to run Windows Update again.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 5 – Clear the contents in the Software distribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

One of the most sophisticated Artificial Intelligence or AI assistants there is in the market is Cortana. However, no matter how sophisticated this AI assistant may be, there are still times when you encounter issues with it. So if your Cortana is not connecting to the internet, worry not for this post will guide you in fixing the problem. This connection issue in Cortana might have something to do with the settings, network connectivity, or your Microsoft account. In addition, it could also be that the Firewall or antivirus program interferes with its connection. Whichever the case is, here are some possible solutions that could help you resolve the problem.

Option 1 – Try to power cycle the modem, router, and computer

• Connect the modem, router, and the PC hard-wired and then switch all of these three devices off.
• Turn on the modem and wait for 30 seconds.
• Turn on the router and wait for 30 seconds as well.
• Finally, turn on the computer and check if you can now successfully connect to the internet.

Option 2 – Check if your router or ISP is properly working

Since the basis for this issue is that Cortana is not connecting to the internet even though you are able to access websites using your browser, you might want to check your router or ISP (Internet Service Provider) and see if they’re functioning properly.

Option 3 – Try changing your internet connection

You can also try changing your internet connection and see if it fixes the problem. If you are using Ethernet, you can try connecting to a Wi-Fi connection and see if Cortana is able to connect or not.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Note: You can also run the Network Troubleshooter as it can also help in resolving the issue especially if the problem is in the network.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 7 – Try resetting Cortana

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 8 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
• Next, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if Cortana is now able to connect.