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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include:
1. the browser’s homepage is modified
2. your internet browser is constantly being redirected to adult websites
3. the default online search engine and/or the default browser settings are altered
4. you see many toolbars in your internet browser
5. you might find endless pop-up adverts on your computer screen
6. your web browser gets slow, buggy crashes very often
7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file.

Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC.
1) On a clean PC, download and install Safebytes Anti-Malware.
2) Plug the pen drive into the clean PC.
3) Double click on the downloaded file to open the installation wizard.
4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process.
5) Now, transfer the thumb drive to the infected PC.
6) Double-click the anti-malware program EXE file on the pen drive.
7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one.

Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access.

Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss.

Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software.

Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web.

Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want.

24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns.

SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies.

In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.

Files:
%LOCALAPPDATA%\ConvertDocsOnlineTooltab
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline
HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline
HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
ConvertDocsOnlineTooltab Uninstall Internet Explorer

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If you have been stuck on allocating disk space on steam you know how annoying this error could be. Here you are, with your new game eager to play it and relax a little and all of the sudden steam gets stuck on allocating disc space. Luckily this error is fixable, follow provided guide to fix the error and continue with installing the game.
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What is Error Code 31?

Device Manager Error Code 31 pops up when Windows prevents the driver for a particular hardware device from loading. The error code 31 is almost always presented in the following format:

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Solution

driverfix boxError Causes

Error code 31 is related to driver problems, and the most common causes include:
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Further Information and Manual Repair

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Method 1 - Rollback the Driver to its Previous State

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However, by doing so, you will not be able to update your drivers and run new driver versions on your system. In other words, this is a temporary method to fix this issue.

You may still want to try other methods given below to ensure you have the latest drivers installed on your system.

You can roll back the driver to its previous version by accessing the Driver Rollback feature located in the driver settings within the Device Manager. Or another way to perform a rollback is to use the Windows System Restore Utility.

It is a recovery tool built-in the new Windows versions. To access it, simply go to the start menu and type System Restore Utility in the search menu.

Access it and pick a point in the past, also referred to as the restore point, to return your PC to its previous state before the error code 31 occurred.

However, to resolve the problem permanently, try method 2.

Method 2 - Update the Driver

Error code 31, as discussed above, may occur due to outdated, misconfigured, or corrupted drivers. Whatever the reason may be, to ensure the proper functioning of your hardware device, it is important to update the drivers on your system frequently.

To start driver updates, first, it is important to find out and identify problematic drivers. You need to identify the drivers that are corrupt, misconfigured, and outdated. For this, go to the Device Manager and then look for devices with yellow exclamation marks.

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This process is time-consuming and can be frustrating at times, especially when doing it for the first time.

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Method 3 - Download DriverFIX to Update Drivers Automatically

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DriverFIX ensures all drivers are continuously and regularly updated before they become outdated.

Click here to download DriverFIX to repair Device Manager error code 31 and update drivers automatically and regularly.

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Error Code 0x80240001- What is it?

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Common symptoms for this particular error code include:

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Solution

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Fortunately, there are several methods that you can use to attempt to circumvent the problem and see the update process through to completion.

Further Information and Manual Repair

While it can be frustrating to deal with an error when you attempt to update your Windows software, there are several ways that you can seek to resolve the issue that causes Error Code 0x80240001. These steps are relatively simple to complete and do not require advanced techniques to be used. However, if you are not confident in your ability to complete the steps listed below, enlist the aid of a qualified Windows technician to help you.

Here are the most common ways that Error Code 0x80240001 can be resolved for Windows 10:

Method One:  Download and Use the Windows Repair Tool

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Once you have successfully added the Windows Repair tool to your computer, open it up and look for the option to run “Repair Windows Update.” Using this process, your system can search for and resolve the error, allowing you to successfully run the update tool through to completion.

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Error Code 0x803f7001 – What is it?

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If the error code reappears after attempting manual repair method one, move to the next manual method suggested below.

Method Two: Reinstall Genuine Version of Windows 8

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Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
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  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.
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Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:
  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.
  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:
xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl
  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.
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Fix Error Code 0x80072EE7 in Windows
Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:
“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”
Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:
  • Tap the Win + E keys to open the File Explorer.
  • Next, copy and paste the following location in the address bar and tap Enter to go there.
Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps
  • After that, click on the Change Settings button, and from the given list, look for Google Chrome.
  • Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
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4 Ways of keeping drivers updated
Windows is one of the most popular operating systems in today's world. Plenty of software and plenty of hardware is working on it without any issues. In order for Windows to deal with this ever-growing hardware and in order for hardware manufacturer's to have stable products in the Windows environment is accomplished via Drivers. A driver is a small piece of software whose sole purpose is to control and communicate with specific hardware and create a bridge between it and Windows itself. it is made in such a way that even if it brakes the rest of the operating system will continue working uninterrupted. Having updated drivers means better performance and better stability for device performance so it is crucial to have the latest drivers installed. Outdated drivers can also lead to some security issues which could be exploited by malicious applications. Here, in today's article, we are presenting you with 4 ways on how to keep your drivers updated and tidy for best performance and stability. The list goes from the most simple way to the most complex and time-consuming one.
  1. Use one-click solution, DRIVEFIX

    The most simple and most straightforward solution, install DRIVEFIX, and with only one click on a mouse button, you can have all drivers fixed and updated. This application is made for this purpose and it is doing its job pretty well.
  2. Update Windows

    Windows updates come with new drivers for new hardware and with newer versions of existing ones, do update on regular basis and you should have all of your drivers up to date.
  3. Download drivers from the manufacturer's website

    Go to the manufacturer's website for your device and download and install the latest driver package.
  4. Use device manager to update drivers

    Go to the device manager and right-click on the device which you would like to update the driver. Choose update device driver.
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Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
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