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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include:
1. the browser’s homepage is modified
2. your internet browser is constantly being redirected to adult websites
3. the default online search engine and/or the default browser settings are altered
4. you see many toolbars in your internet browser
5. you might find endless pop-up adverts on your computer screen
6. your web browser gets slow, buggy crashes very often
7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file.

Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC.
1) On a clean PC, download and install Safebytes Anti-Malware.
2) Plug the pen drive into the clean PC.
3) Double click on the downloaded file to open the installation wizard.
4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process.
5) Now, transfer the thumb drive to the infected PC.
6) Double-click the anti-malware program EXE file on the pen drive.
7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one.

Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access.

Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss.

Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software.

Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web.

Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want.

24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns.

SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies.

In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.

Files:
%LOCALAPPDATA%\ConvertDocsOnlineTooltab
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl
%LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl
%UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl

Registry:
HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline
HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline
HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
ConvertDocsOnlineTooltab Uninstall Internet Explorer

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In case you don’t know, the Windows Registry contains a System Hive which is a core part of Windows. The Windows operating system store various settings, options, and configurations. And if you encounter a Device Manager Error 49 for a device then it means that the system hive has exceeded its size limit. Worry not for this post will provide you with possible solutions that can help you in fixing error code 49. You will see the following error message when you encounter error code 49:
“Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit), (Code 49)”
There are instances when it may so happen that the device or devices are no longer attached to the computer but they are still listed in the system hive of the registry. For instance, if you were removing hardware and application for years but they weren’t removed from the registry then the size of the system hive keeps on growing until it hits the maximum limit. As you know, making changes in the registry manually, no matter how knowledgeable you are on such things is not sage since the registry is not only important but also complex. In addition, the System Hive is also a permanent part of the Registry associated with a set of files that contain information related to the configuration of the computer on which the OS is installed. To resolve this error, you must remove or uninstall any hardware devices that are no longer in the system. In fact, the Device Manager hides them by default so you need to enable hidden or non-present devices. Follow the instructions given below to set the Devices Manager to display devices that are no longer connected to the computer. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that type in “cmd” and hit Enter to open the Command Prompt. Step 3: Type “set devmgr_show_nonpresent_devices=1” in the Command Prompt and hit Enter to enable the hidden devices option. Step 4: After that, exit Command Prompt and tap Win + X + M to open the Devices Manager. Step 5: After opening the Devices Manager, click on View and then select the “Show hidden devices” option. This will show you all the devices that are not connected to the computer but are still mentioned. Step 6: Next, select a non-present device and click Uninstall from the Driver tab. Step 7: After that, repeat what you’ve done on step 5 for any other device that you no longer use. Step 8: Restart your computer. You can check the device Properties dialog box in the Device Manager after you’re done removing all the useless devices, to check if the error is now fixed or not. Moreover, you can also try running the Hardware and Devices Troubleshooter as it can also help resolve hardware-related problems. To use it, refer to the steps below.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
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Attempt was made to reference a token
If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
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How to Fix Jp2klib.dll Error Code

Jp2klib.dll Error - What is it?

Jp2klib.dll is a type of Dynamic Link Library. This file is developed by Adobe Systems Inc and associated with CS2 (Creative Suite 2 Premium). Like all DLL files, this file also contains small programs that support programs developed by Adobe Systems on your PC. The function of Jp2klib.dll is to load and run programs. Jp2klib.dll error occurs when it fails to do so. It occurs during program startup. Jp2klib.dll error is displayed in several different formats depending on the cause of the error. Here are some common error messages that you may come across:
  • "JP2KLib.dll not found."
  • "Cannot find C:\WindowsSystem32\JP2KLib.dll."
  • "Cannot start Creative Suite 2 Premium. A required component is missing: JP2KLib.dll. Please install Creative Suite 2 Premium again."
  • "Cannot register JP2KLib.dll."
  • "The file JP2KLib.dll is missing."
  • "This application failed to start because JP2KLib.dll was not found. Re-installing the application may fix this problem."
  • JP2KLib.dll Access Violation."

Solution

Restoro box imageError Causes

There are several causes for the Jp2klib.dll error code pop-up. These include:
  • Hardware failure
  • Jp2klib.dll file not properly registered
  • Viral infection
  • Deleted, missing, or corrupted Jp2klib.dll file
  • Registry problems
  • Another program overwrote the Jp2klib.dll file
The good news is that this is not a fatal error code like the blue screen of death errors. However, it is still advisable to resolve it right away to avoid inconvenience.  This error may limit your ability to access your desired program.

Further Information and Manual Repair

Follow these methods to resolve Jp2klib.dll error code on your PC in a few minutes without any professional assistance or technical know-how:

Method 1 - Re-register the Jp2klib.dll file

Sometimes Jp2klib.dll error may occur if the DLL file is not registered properly. In such a situation "JP2KLib.dll not registered" error message will pop on your computer screen. To resolve, all you need to do is register this file. Follow these steps to register the Jp2klib.dll file on your PC:
  1. Go to the start menu, type the command in the search box. Don’t press enter yet.
  2. First, hold CTRL-SHIFT and then press it. This action will prompt a permission dialog box. Click yes to proceed.
  3. You will be asked to enter a command, here simply type regsvr32 /u JP2KLib.dll and then press enter.
  4. This will first unregister the previous Jp2klib.dll file. Now type regsvr32 /i JP2KLib.dll and press enter to re-register the same file.
  5. After this, close the command window and reboot your PC to activate changes.

Method 2 - Check the Recycle Bin and Restore the Jp2klib.dll file

If you come across this error message "JP2KLib.dll not found”, this indicates a missing Jp2klib.dll file. This usually happens if you recently uninstalled a program on your system which was also supported by the Jp2klib.dll file due to which the file was also deleted. But don’t worry! Check your recycle bin to retrieve the accidentally deleted file on your system. If you find it restore, but if you don’t then simply download it from a reliable DLL website.

Method 3 - Scan for Viruses

Install and run an antivirus to detect viruses. Viruses are malicious programs that damage and corrupt DLL files like the Jp2klib.dll file. Scan for all viruses on your PC and remove them to fix the problem.

Method 4 - Repair the Registry

If you don’t clean the registry often it becomes accumulated with obsolete files like bad and broken entries, cookies, and junk files. These files corrupt the registry and damage system and DLL files also stored in the same location. It then leads to such error message pop-ups. To resolve, download Restoro. This is an advanced PC Fixer deployed with a registry cleaner. It is easy to use and in just a few clicks can repair the Jp2klib.dll error on your PC. The registry cleaner scans and removes all obsolete files. It cleans the registry and repairs the damaged system and DLL files. Click here to download Total System Care and fix the Jp2klib.dll error.
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Fix Setup has failed Error in Windows
If you encounter the “Setup has failed to determine supported install choices” error when trying to downgrade or upgrade your Windows 10 computer, this signifies that there are some compatibility issues with the installation process and that Windows was not able to either downgrade or upgrade to another version. Usually, this error occurs when you are using the built-in options in Windows 10 upgrade or downgrade to another version of Windows. This option is mostly used as it keeps the user settings as well as data intact. Thus, you need to keep in mind a lot of parameters before you proceed with the installation because if there is any conflict in the process, you certainly won’t be able to downgrade or upgrade your Windows computer. To resolve the issue, here are some suggestions that might help.

Option 1 – Try running in Compatibility mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.
  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to use the setup file instead of an image

If you are running the Windows ISO image for the installation, you can try running the setup file instead. This is because when you try to install Windows from an image file directly, it has to be loaded into a virtual CD drive first, and then from there, further operations are carried out. And so, you can just bypass this mechanism to avoid getting the “Setup has failed to determine supported install choices” error.
  • First, you need to extract the disk file to an accessible location.
  • After that, go to Sources > Setup.exe.
  • Now run the setup file to upgrade or downgrade the Windows version. Just make sure that you do run the setup file as an administrator.

Option 4 – Try to do the upgrade or downgrade in a Clean Boot state

Putting your PC in a Clean Boot state can also help when you want to upgrade or downgrade your version of Windows without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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