Logo

Malware in Popular CCleaner

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected.

The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix cannot open IPv4 Properties in Windows 10
Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.
  • Open the Windows Explorer and then enable the show hidden files option.
  • After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
  • Then right-click on it and select the “Open with” option and choose the Notepad app.
  • After opening the file, look for “IpPrioritizeRemote” from the long list.
  • Once you found it, set its value from “1” to “0”.
  • After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:
  • Open PowerShell with administrator privileges.
  • Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
  • After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.
Read More
Toggle to turn Bluetooth On or Off is missing
Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.
Read More
Stopping automatic redirects in Browsers
As you know, the internet has changed the world immensely. Nowadays, JavaScript is pushing the modern web ahead. One of the things that make these experiences with the internet seamless and with less clutter is redirection. It is often used on web pages and there are times when a user is prompted about them and most of the time, we barely notice them. However, there are also instances when things can go wrong with redirects as they could become a loop that could mess things up. And since the browser takes a lot of system resources, redirection can result in a poor user experience. That’s why in this post, you will be guided on how you can stop these automatic redirects on browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, on your Windows 10 computer. To get started, refer to each one of the options provided below to stop automatic redirects in Microsoft Edge, Google Chrome, and Mozilla Firefox.

Option 1 – Configure the browsers to stop pop-ups and deceptive contents

There are a lot of browsers with built-in settings that allow users to stop pop-ups and deceptive content. To configure these settings, refer to these steps:
  • Microsoft Edge:

    • Click on the three horizontal dots icon or the menu button.
    • Next, click on Settings and select Privacy & Security from the left side navigation.
    • After that, scroll down on the right-side panel and look for Block pop-ups and Windows Defender SmartScreen and then turn their toggle buttons to On.
  • Google Chrome:

    • Open Google Chrome and click on the three vertical dots icon for the menu located in the top right corner of the browser.
    • Next, click on Settings and scroll down until you see the Advanced option. Click on it to open the Advanced Settings.
    • Now scroll down until you reach the Privacy and Security section and look for the Safe browsing option and turn its toggle button to On.
  • Mozilla Firefox

    • Open Mozilla and click on the three horizontal lines icon for the menu button located in the top right corner of the browser and click on Options.
    • Next, go to the Settings section and click the Privacy & Security tab and scroll down and then click on Permissions.
    • From there, make sure that the Block pop-up windows checkbox is checked.
    • Finally, scroll down until you reach the Security section and make sure that the checkbox for the Block dangerous and deceptive content is checked.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

To stop redirects, you can also reset Winsock and the TCP/IP as well as flush the DNS cache. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Edit your Hosts File

  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the host file using Notepad.
  • Delete all the suspicious entries.
  • After that, save the changes you’ve made and close the file.
Read More
Ways to speed up your Computer
Having a PC is a great thing, more often we are enjoying it than we have issues, but as time passes it seems that our computer is slowing more and more as new applications and games are coming which demand more powerful computers. Before you decide to throw away your computer and buy a new one because you feel it is a bit slow, read through this guide where we will guide you to common tips & trick to make your PC run faster:
  1. Keep your PC clean and tidy

    Slowdowns and many other issues, even hardware failures can come from dirty PC. Make sure your PC is clean and tidy for maximum performance.
  2. Optimize airflow through PC casing

    Airflow is very important so your GPU and CPU and overall all hardware components can be kept in optimal working temperatures. If any device inside the casing is working in abnormal temperatures you will experience slowdowns and freezing on daily basis. Make sure that all fans are working and that your temperatures are in the optimal range to prevent overheating and make sure to have maximum performance.
  3. Check PC for malware

    Viruses, worms, and overall all malware can drastically reduce system performance. Make sure that your protection software is up to date with the latest definitions and that you have the latest Windows updates installed.
  4. Create a Hi-Performance power plan

    Windows power plans can be a very useful feature, especially if you are working on laptop but in order to boost performance and drain maximum, you will need to switch to a hi-performance power plan.
  5. Free space on the system drive

    Having little to no space on your Windows system drive can lead to extreme slowdowns, make sure that your hard drive is not on red when viewed from File explorer or you will experience even 50% poorer performance.
  6. Choose startup applications

    If you have many applications starting up with your Windows and many of them running in the background you will experience performance issues. Each application that runs in the background is taking RAM and CPU time for themselves which could be free and used for the program that you need.
  7. Do not open too many tabs in Browser

    Having too many tabs in Browser while working on a computer can also cause slowdowns, each tab is taking RAM for itself and even can cause Browser poor performance if a tab is LIVE and refreshing with new content all the time.
  8. Remove browser extensions

    Speaking of browser, having too many installed extensions which are active as soon as the browser is up and running can also lead to poor performances. Remove all which you really do not need and your computer will gain in speed.
  9. Make hardware upgrade

    Sometimes your system is just a little outdated, upgrading more RAM or switching to a new SSD with the greater speed can cause a world of difference in PC performance. Check to see how RAM is standard and upgrade accordingly, you can also upgrade the CPU and other bottlenecks in your system this way instead of completely buying a new PC.
  10. Format and reinstall system

    Drives, application traces, registry entries, etc. are piling up in your system over time, and if enough time is given it will clog your computer. From time to time it is a good idea to backup files and do a completely clean full format of HD and install a new and fresh copy of Windows with new and clean copies of applications and drivers.
That's it, 10 tips on how to make your Windows and PC perform better and speed it up. I hope that you found the read informative and helpful and I hope that I will see you soon.
Read More
Changing the Primary and Secondary monitor
If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.
Read More
MSASCui.exe - Quick Fix Guide
MSASCui.exe is a digitally signed file from Microsoft located in folder C:\Program Files\Windows Defender. It is a component of Microsoft Windows Defender Antispyware. This file is responsible for performing spyware scans. It is already installed in Windows Vista operating system. MSASCui.exe becomes an error code when it is found in another path. It is categorized as a Windows runtime error.

Solution

Restoro box imageError Causes

The cause of MSASCui.exe error is triggered by:
  • Corrupt or damaged registry entries
  • Virus Infection
The potential risks of MSASCui.exe error are:
  • Slow PC performance
  • Data loss
When this file becomes an error, it will display messages like:
“This application has failed to start to run on Windows because MSASCUI.exe cannot be found.” “Windows Defender cannot work properly and protect the Windows system effectively”
The message will keep popping up on your computer screen time and again.

Further Information and Manual Repair

When you experience an MSASCui.exe error on your PC, it is advisable to fix and repair it immediately before it causes serious damages to your system. Here are some DIY quick solutions to repair MSASCui.exe error:

Solution 1:

If the speed of your PC reduces significantly and you also see MSASCui.exe error message pop on your screen, then in this case it is advisable to uninstall the Windows Defender program from your PC. To do so, follow these instructions:
  • First, open the Windows Task Manager by pressing the “Ctrl, “Alt” and “Delete” keys on the keyboard.
  • Now click the ‘Processes’ tab. This will show the currently running processes on your system.
  • Scroll down and click on “MSASCui.exe” and then end the process. This will stop the program from running on your PC.
  • After this go to the start menu and double click on ‘My Computer’ and click on the C drive.
  • Choose the option ‘Program Files’ and then click on the ‘Windows Defender’ folder.
  • Now to delete this folder, right-click and select ‘delete’. This will uninstall the program, fix the MSASCui.exe error, and also improve the performance of your PC.

Solution 2:

If you find the MSASCui.exe file located in some other path, then this is an indication of a virus. In this case, it is recommended to run an antivirus program on your PC to scan and delete all viruses. If you don’t have an antivirus program already installed on your system, then you should download it. Once antivirus software is downloaded, simply run it to scan viruses and then click on delete to remove all the viruses on your system. This will help you resolve the MSASCui.exe error caused by malware on your PC right away.
Read More
Rebuild Search Index in Windows 10
If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. keyboard with windows and r markedrun dialog with control panel typed in Once you are in the control panel, switch your view to large icons and locate Indexing options. Control panel with indexing options selectedInside indexing options, click on advanced. indexing options advanced button markedIn advanced options click on the rebuild and confirm. indexing options rebuild button markedLeave your computer to finish and your searches should be working fine now.
Read More
An Easy Guide to Resolving Code 18

Code 18 - What is it?

Code 18 is a typical Device Manager error code that occurs when the device driver is damaged. Device Manager is an important tool that allows Windows PC users to have an overall look at the connected hardware.

Furthermore, it also allows diagnostic testing. It is vital too and errors associated with the Device Manager such as error code 18 should and must be resolved quickly.

Error code 18 is usually presented in the following formats:

“The drivers for this device are not installed. (Code 18)” Or “Reinstall the drivers for this device.”

Solution

driverfix boxError Causes

Error code 18 may be triggered due to several reasons such as:

  • Outdated drivers
  • Corrupted drivers
  • Improperly configured drivers

Error code 18 may cause a great deal of inconvenience. It may hamper your ability to use certain devices on your PC.

For example, if code 18 pops up due to a corrupted or improperly configured keyboard driver, then it may hamper your ability to use your keyboard and work on your PC.

Further Information and Manual Repair

The good news is that Device Manager error codes like error code 18 are easy to resolve. Below are some of the easiest and effective methods to repair error code 18 on your PC. Try one of these methods to repair error code 18 in no time:

Method 1 - Uninstall and Reinstall Device Drivers

One of the easiest ways to repair error code 18 and to ensure that this error doesn’t pop up on your PC again is to uninstall the problematic driver. For this, simply:

  • Go to the start menu
  • Type Device Manager and press enter
  • Now click on the device whose driver you want to uninstall.
  • Press right-click and then click on uninstall. Windows will prompt you to confirm the removal of the driver.
  • Click OK to confirm and then reboot your PC to activate changes.
  • Now scan for new hardware and follow the same process to reinstall the uninstalled device driver.

Method 2 - Update Drivers Automatically

Finding problematic drivers and then updating them individually can be frustrating and a time-consuming process. It can take a lot of time to perform updates and resolve the error code on your PC.

If you have projects to work on with pressing deadlines, then updating drivers on your PC separately can cause you a great deal of inconvenience and waste your precious time.

However, to avoid this situation, we advise you to set your drivers to update automatically. Automatic update installation requires only a few seconds.

And to update drivers automatically, it is recommended you download DriverFIX.

As the name suggests, this software is designed to assist programmers to upgrade device drivers automatically. In just a few clicks, you can update all your outdated drivers and repair error code 18.

DriverFIX is easy to use and an advanced program that is smoothly integrated with an intelligent programming system. This system identifies and detects all the problematic drivers on your PC and then updates each driver automatically to their latest versions.

It continues to update drivers regularly ensuring that you never come across device driver problems on your system.

Click here to download DriverFIX and repair error code 18 today!

Read More
How to Fix Error Code 1309

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:
Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.
When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Restoro box imageError Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:
  • Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
  • Lack of adequate use permission
  • The requested file was not found
  • Setup registry entries are modified in an unacceptable manner
To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.
  1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
  2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
  3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
  4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.
After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.
Read More
Cannot start new hardware device, Error 49
In case you don’t know, the Windows Registry contains a System Hive which is a core part of Windows. The Windows operating system store various settings, options, and configurations. And if you encounter a Device Manager Error 49 for a device then it means that the system hive has exceeded its size limit. Worry not for this post will provide you with possible solutions that can help you in fixing error code 49. You will see the following error message when you encounter error code 49:
“Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit), (Code 49)”
There are instances when it may so happen that the device or devices are no longer attached to the computer but they are still listed in the system hive of the registry. For instance, if you were removing hardware and application for years but they weren’t removed from the registry then the size of the system hive keeps on growing until it hits the maximum limit. As you know, making changes in the registry manually, no matter how knowledgeable you are on such things is not sage since the registry is not only important but also complex. In addition, the System Hive is also a permanent part of the Registry associated with a set of files that contain information related to the configuration of the computer on which the OS is installed. To resolve this error, you must remove or uninstall any hardware devices that are no longer in the system. In fact, the Device Manager hides them by default so you need to enable hidden or non-present devices. Follow the instructions given below to set the Devices Manager to display devices that are no longer connected to the computer. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that type in “cmd” and hit Enter to open the Command Prompt. Step 3: Type “set devmgr_show_nonpresent_devices=1” in the Command Prompt and hit Enter to enable the hidden devices option. Step 4: After that, exit Command Prompt and tap Win + X + M to open the Devices Manager. Step 5: After opening the Devices Manager, click on View and then select the “Show hidden devices” option. This will show you all the devices that are not connected to the computer but are still mentioned. Step 6: Next, select a non-present device and click Uninstall from the Driver tab. Step 7: After that, repeat what you’ve done on step 5 for any other device that you no longer use. Step 8: Restart your computer. You can check the device Properties dialog box in the Device Manager after you’re done removing all the useless devices, to check if the error is now fixed or not. Moreover, you can also try running the Hardware and Devices Troubleshooter as it can also help resolve hardware-related problems. To use it, refer to the steps below.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status