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A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.”
Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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The following files, folders, and registry entries are created or modified by ShopAtHome

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Option 2 – Try to run the Automatic Repair Utility

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Option 5 – Try resetting the BIOS/UEFI configuration

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Option 6 – Try marking your Disk as Online

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What is Runtime Error 339?

Runtime Error 339 is a common error code format that appears when a computer overloads with too much data. However, in some cases, it may occur due to the missing registry keys, DLL files, or during installation. It may lead some programs to shut down all of a sudden and may also corrupt files on the system.

Solution

Download Available to Completely Repair Runtime Error 339

Restoro box imageError Causes

This error code is alarming as it is a critical sign of an unstable system followed by improper maintenance of the computer. The potential risks associated with the Runtime Error 339 include:
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Therefore, to avoid these risks and system failure, it is advisable to fix the runtime error 339 immediately.

Further Information and Manual Repair

If you have a Runtime Error 339 issue on your computer, here is a great way how you can fix it right away:

Scan For Viruses

Improper maintenance of the computer indicates that your system might be exposed to viruses and malware. Viruses can modify the Windows registry and lead to Runtime Error 339. Therefore, first, it is important to scan for viruses on your PC.

Identify Software that Causes Errors

Scanning will help you identify software that produces this error on your PC. Once you identify them, either uninstall them or update the program. To uninstall the program, go to the Control Panel and then click on the Add/Remove program if you have Windows XP, if not then click on the Programs and Features item. Now delete the program from your system.

Obtain the Latest Version of the Installer and Re-install the Deleted Program

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Use a Professional Runtime Error Fixer Tool

To fix the error you can also use a professional Runtime Error fixer tool to scan for viruses on your PC. It is available for free download here. Download the tool and install it on your computer. Simply scan your PC after installation. Click the repair button once the scan is complete. This tool fixes problems in just a few minutes.
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Option 1 – Try to turn on the User Account Control

When you open a program with administrator privilege, the User Account Control or UAC prompt will pop up asking you to confirm the permission. However, if you have disabled the User Account Control by mistake or some malware has disabled it, then it’s no wonder why the “Run as administrator” option is not working. Thus, you need to check if UAC is turned on or not. All you have to do is go to the User Account Control settings.

Option 2 – Try changing the Group Membership

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  • From there, select your user account and click the Properties button.
  • After that, go to the Group Membership tab and select Administrator.
  • Now click on the Apply and OK buttons to save the changes made and then sign in to your computer again and see if the “Run as administrator” option is working or not.

Option 3 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if you can now use the Run as administrator option or not. Note that you have to sign in with your main account before you can create an admin account.

Option 4 – Run the DISM tool

You can run the DISM tool as well to help fix the problem with the “Run as administrator” option. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the problem with the “Run as administrator” option on your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Once done, restart your computer.

Option 6 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing you from using the “Run as administrator” option and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try to use the Run as administrator again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 7 – Try scanning your computer using Windows Defender

As mentioned, if your computer was recently infected with some malware, it is possible that the malware changed the User Account Control settings which is why you’re not able to use the Run as administrator option. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Can’t connect to this network Windows issue
Can’t connect to this network Internet connectivity issues present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should have resorted if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet.

The second step is to uninstall the driver for your network adapter. This solution is to be reported if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:

  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.

A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:

  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
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How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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