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How to Fix the Error Code 28

Error Code 28- What is it?

The error code 28 is a driver error. This is one of the many device manager error codes. When this error occurs on your computer, the following message is displayed:

“The drivers for this device are not installed. (Code 28)”

Another driver device error message you might encounter is error code 41. 

Error Causes

Error 28 occurs because of unsuccessful device driver installation. This usually happens when you try to update new drive versions on your system. It is advisable to repair this error right away as it can hamper your ability to use certain hardware.

For example, if error 28 occurs due to the unsuccessful installation of the USB driver, then it if not fixed and resolved it may prevent you from using hardware devices.

Unsuccessful driver installation means you either didn’t install it properly or your computer has registry issues. If it’s the registry then you must fix it without any delay because it can expose your PC to serious threats like system crash and failure.

To avoid such inconvenience, repair it.

Further Information and Manual Repair

When it comes to repairing the error code 28, here’s what you can do:

Simply go to the control panel and click on the Device Manager option:

  • In the details pane with the list of devices, locate the device for which you want to reinstall the driver software.
  • Double click on it to open the properties dialog box.
  • Now click on the driver tab and then click update driver.

After updating, try using that device again if it doesn’t work and shows the error code 28 on your computer screen then this means the underlying cause is the registry.

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How to Fix Bttray.exe Application Error

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:
  • “BTTray.exe can’t initialize (0xc0150004).”
  • “BTTray.exe – System Error”
Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Restoro box imageError Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:
  • Bttray.exe application is damaged
  • Bttray.exe is accidentally removed from your PC
  • The Bluetooth software or driver becomes problematic.
  • Some modules that run by the process are corrupt
  • Malware infection
  • Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!
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Remove the blue and yellow shield icon
If you suddenly see a system icon or an application icon that has a blue and yellow shield or icon overlay at the corner, this indicates that the application has to run with admin privileges and each time you run these kinds of applications, a UAC or User Account Control prompt will appear to confirm if you really want to run the application. Although this kind of behavior is for security reasons, it can get quite annoying especially if you use the application on a daily basis. To make it convenient for you, this post will walk you through how you can remove the blue and yellow shield icon from an application on your Windows 10 computer. The User Account Control or UAC setting is the one that ensures no program can run with administrative privileges unless it is allowed by the user. This stops any program that could be potentially harmful to the computer from making any changes which are why keeping this setting to its default state is for the best and making any changes in its setting is not recommended unless it is really needed. So if you really have to remove the icon overlay in an application, there are several ways you can do that. You can try reinstalling the program and set Compatibility or change the UAC level. For more information, refer to every option given below.

Option 1 – Try to reinstall the application and set Compatibility

As you know, the application icons where you can see the shields are shortcuts mostly and they signify that the User Account Control will appear each time you launch the app. Thus, if you have an app that you use regularly and you’re certain that the app can be trusted, you can try to reinstall the app and set its compatibility by following these steps:
  • You need to uninstall the app first and then install its latest version. You must not run or open the app after you reinstall it, not until you’ve completed the steps.
  • Next, you have to right-click on the shortcut icon of the app, and from the menu, select Properties.
  • Afterward, go to the Compatibility tab and look for the checkbox labeled “Run this program as an administrator” and uncheck it.
  • Now click on the Apply and OK buttons to save the changes made. This should remove the shield icon from the app.

Option 2 – Try changing the UAC level

  • Tap the Win + Q to open the search bar and type UAC to see the User Account Control setting.
  • From the UAC setting, lower the UAC level by selecting the settings that say, “Notify only when apps try to make changes to my computer”.
  • After selecting that option, you shouldn’t be getting any warning now when you run the app with the shield icon. But keep in mind that this is not a temporary setting which can be risky especially if the app can’t be trusted.
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Fix Screen Aspect Ratio issues in Windows
There are times when you upgrade or install Windows 10 on an old computer and the Aspect Ratio of the screen is in a mess. This issue occurs when a new Windows version does not support the GPU or the driver does not work in Windows 10. And in such cases, Windows uses a generic driver which does not support all the resolution as well as the correct aspect ratio. So in this post, you will be guided on how you can fix the issues with the screen aspect ratio in Windows 10. It could be that your screen has an aspect ratio of 16:9 but after the upgrade, you changed to screen resolution, and is now set to 16:!0. And later on, you found that you are unable to go back to the previous aspect ratio. Thus, you will notice that everything on the screen might look stretched. You might be wondering if it’s possible to change the aspect ratio in Windows 10 directly even if the GPU does not have the compatible driver, well it really isn’t. However there is another way to resolve the problem. Refer to the options given below to get started.

Option 1 – Try using the Compatibility Mode

The first thing you can do is to run the driver in a Compatibility Mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
    • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 2 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
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Disable Telemetry & Data Collection in Windows
The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:
  • Press ⊞ WINDOWS + R to open the run dialog.
  • In the Run dialog type: taskschd.msc
  • Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
  • On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
  • At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
  • Repeat the process with all other tasks listed in the middle pane.
  • Exit Task Scheduler.
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Fix Slow download speeds for MS Store
As you know, Microsoft Store is the ultimate source of applications for Windows 10 devices and it’s turning to be the hub for various applications. In fact, aside from applications, it has also become a source for movies, books, TV and even buying hardware directly from Microsoft and many more. Although downloading goes smoothly most of the time, depending on your internet connection, there are also times when you might experience slow download speeds while downloading apps and other things in the Microsoft Store. There are several factors that could be causing this kind of issue. It can be due to the Microsoft Store app itself or it could be enforced speed limiter on the application or it could be due to a corrupted Microsoft Store cache, or it could be due to the Windows Update service running in the background, and so on. To fix this problem, you can try to reset the Microsoft Store cache, or set the bandwidth limit for downloads, or try to re-register the Microsoft Store app via Windows PowerShell. Before you proceed with the troubleshooting options provided below, make sure that your internet connection is stable enough to download apps and games. You also have to check if there is an update or a massive download in progress. Once you have these things covered, follow the given options below.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Try to set the bandwidth limit for downloads

  • Tap the Win + I key combination to open the Windows Settings app.
  • After that, navigate to Update & security > Windows Update.
  • From there, select the Advanced options located on the right-side panel.
  • Next, select Delivery Optimization and check the box for “Limit how much bandwidth is used for downloading updates in the background under the Download settings section and then set the slider to 100%.

Option 3 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
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A Quick Guide to Resolving Uncdms.dll Error Code

Uncdms.dll Error Code - What is it?

Uncdms.dll is a Dynamic Link Library file and a crucial part of the Windows Desktop Search Software. It is used to search emails, documents, photos, videos, and folders instantly. However, the Uncdms.dll error pops on the screen, when the Windows Desktop Search Software fails to start. The error message is displayed in one of the following formats:
  • “Uncdms.dll cannot be found.”
  • “Windowssearch.exe – cannot find the component. This application has failed to start because uncdms.dll was not found. Reinstalling the application may fix the problem.”
  • “The file uncdms.dll is missing.”

Solution

Restoro box imageError Causes

Uncdms.dll error code may pop on your screen due to multiple reasons. These usually include but are not limited to:
  • Viral infection
  • Issues with Windows Desktop Search
  • Registry corruption
  • Uncdms.dll accidentally deleted during program un-installation

Further Information and Manual Repair

If you experience an Uncdms.dll error code on your system, fix it right away. This error is easy to resolve. You don’t have to be technically sound to resolve the uncdms.dll error code. Try the methods listed below to resolve without any hassle:

Method 1 - Check Your Recycle Bin and Restore the Deleted Uncdms.dll File

Since DLL files are shared files, there is a possibility that you accidentally deleted them while uninstalling some other program. To fix the issue, simply go to the recycle bin and look for the file. If you locate it, reinstall it. If you can’t, then it is advisable to download the Uncdms.dll file from a trusted DLL file website.

Method 2 - Uninstall and Then Re-install Windows Desktop Search

If the error code is related to issues with the Window Desktop Search application, then simply uninstall this software and re-install to resolve. To do this, click the start button, go to the control panel and then add/ remove programs. Now choose Windows Desktop Search from the list of programs and click Remove. After that, reboot your PC to activate changes. Now download the software and follow the same process and reinstall the Windows Desktop Search program on your PC. To activate changes, reboot. This will hopefully resolve the issue.

Method 3 - Update Windows

As this file is included in the service pack, try updating the Windows Utility to resolve the Uncdms.dll error code. To get started, click start and then go to the control panel, now choose Windows update. Follow the instructions to install Active X and then click install to update Windows Utility. Restart your system to bring the changes into effect.

Method 4 - Scan for Viruses and Repair the Registry

Whether the underlying cause of the Uncdms.dll error code is viral infection or registry corruption, it is advisable to download Restoro. It is an advanced and multi-functional PC Repair Tool integrated with 6 powerful utilities including antivirus and a registry cleaner. It scans and removes all types of viruses. The registry cleaning utility works simultaneously and removes all the unnecessary files corrupting the registry including cookies, temporary files, internet history, and junk files, and repairs it in seconds, thereby resolving the Uncdms.dll error immediately. Click here to download Restoro - PC Fixer
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What is Windows 10X and do you need it

What is Windows 10X

Windows 10X is a new version of Windows that has been built from the ground up for new PCs and will begin shipping on hardware in 2021. It's built on top of a new modern version of Windows called 'Windows Core OS' that guts legacy components and features in favor of contemporary user experiences and enhanced security. This means everything from the Windows Shell to the underlying OS has been rebuilt with modern technologies.

As a result, Windows 10X does not support legacy Win32 applications at launch. Windows 10X PCs in 2021 will be able to run Microsoft Edge, UWP, and web apps. Legacy Win32 application support will arrive at a later date, however. When it does, Win32 applications will run in a secure container by default, meaning those legacy applications cannot affect system performance and battery life when closed. Windows 10X is a much more secure and stable OS as a result of this, as there's no opportunity for legacy apps to cause bitrot.

Windows 10X features a new shell of the user interface that has been built with modern technologies. It's an adaptive user experience that can adjust depending on the "posture" of your device. For example, with a foldable PC, the user might want to use it in several different ways; as a laptop, or tablet, or in tent mode for movies. Because of this, the user interface must adapt to provide the best experience no matter which way your device is being used. This also means that legacy shell elements, such as the Control Panel, File Explorer, and error dialogs and icons are gone on Windows 10X. As Microsoft has rebuilt the entire shell, it doesn't include any of the legacy things that make Windows 10 so inconsistent when it comes to UI. The Windows Shell on Windows 10X should be much more consistent. At launch, Windows 10X will only be available on traditional clamshell PCs aimed primarily at the education and enterprise markets. The platform will eventually ship on the new devices from factors such as foldable PCs, but that won't be happening in 2021.

Start menu

Microsoft is redesigning the Start menu experience on Windows 10X with a focus on productivity. It features a system-wide search bar along the top that can also search the web and a grid of installed apps below that in place of live tiles. It also has a "recent activities" area that dynamically updates with things the user might want to jump straight into, such as recent Office documents and visited websites. The apps list can be customized, with the ability for users to rearrange which apps show up in the first few rows.

Taskbar

Windows 10X also has a new adaptive Taskbar that features a centered design. The Start and Task View buttons appear in the center, with running and pinned apps appearing between the two. When you open an app, the Start and Task View buttons gently spread apart, giving the Taskbar a much more fluid appearance. There are some new animations; the Start and Task View buttons have their own animations when clicked on, and there's a subtle bounce to app icons when you minimize running apps to the Taskbar. In addition to the new design, there are also up to three different Taskbar sizes: Small, medium, and large. Large is great for tablets, while medium and small mimic the usual sizes we already have today on Windows 10. On tablets, users can now swipe up anywhere on the Taskbar to access the Start menu, making it easier for touch users to access their apps list. You no longer have to hit the specific Start button to access your Start menu.

Action center

In addition to the new Start and Taskbar experiences, there's also a new Action Center to compliment them. This new Action Center puts more emphasis on quick actions, with the ability to jump into specific quick actions for further control without leaving the Action Center at all. It's also designed in such a way that mimics a control center, with notifications housed above it in a separate box. This new Action Center includes things like volume controls, power options, and battery percentage. There's also a new music control UI that appears in the Action Center when music is playing from a supported app.

State separation feature

Unlike Windows 10, Windows 10X features something called "state separation" which is how the OS lays itself out on a drive. Windows 10 today installs everything into a single partition, which means the user can access system files, as can apps and potential attackers. On Windows 10X, everything goes into its own read-only partition. So OS files are locked away, as are app files, as are drivers, and the registry. The only thing the user and applications can access is the user partition. This means that malware or viruses can't get in and affect the system because those programs are only able to operate in a single partition, and that assumes they're able to get outside of the app container system Microsoft has built. All apps on Windows 10X run in a container and need explicit permissions to access things that are outside that container. This is already how UWP apps work on Windows 10, and Microsoft will be extending that to Win32 apps on Windows 10X when support for Win32 apps arrives.

Launch date and info

Windows 10X will launch this spring first for commercial markets. Commercial markets include education and enterprise industries looking for sub-$600 PCs for students in the classroom or first-line workers. Windows 10X won't be launching on consumer PCs in 2021, meaning you won't find it on a flagship Dell or HP device. It's also only for clamshell PCs, with foldable, tablets, and other form factor support coming in 2022 and beyond. Windows 10X will launch without an in-box Mail and Calendar app. It's been removed from the first version of Windows 10X because the platform is aimed at commercial markets that will likely use Outlook Web or stream Outlook via Windows Virtual Desktop. Users can opt to reinstall the Mail and Calendar apps from the Microsoft Store if they wish. Windows 10X for mainstream markets won't happen until 2022 when Win32 app support among other features comes to the OS as part of the Windows 10 "Nickel" release scheduled for the first half of 2022. Because Windows 10X is a new operating system, it will not be released as an update for existing Windows 10 PCs. Users won't be able to install Windows 10X on a device that didn't come with Windows 10X, to begin with. There won't be any official ISO media and you won't be able to buy Windows 10X on its own to install on your existing device. It's for new PCs only. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix CompareExchange128 error
During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows. So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.

Option 1 – Try to update the BIOS and Chipset Drivers

One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:
  • Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
  • After opening the System Information Tools, check the BIOS version.
  • Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.

Option 2 – Try to downgrade to the 32-bit Windows 10 version

If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.

Option 3 – Try buying a new hardware

If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.
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Turn On/Off and Clear Windows Clipboard
Windows 10 has a Cloud Clipboard feature that allows users to have a list of multiple copied text in place so that they can reuse it. And each time the computer restarts, the Clipboard Data is cleared. However, you can actually do it manually. How? Read on as this post will walk you through how you can turn on or off as well as clear the Clipboard history in Windows 10. This kind of feature is already available in Windows 10 v1903. In the previous versions of Windows, there was no feature to turn off history in the clipboard and users have to use other ways to clear the clipboard history. And now it seems that Microsoft has put an end to this dilemma as it now allows users to clear the clipboard history. To turn on or off or clear the Clipboard history, here are some instructions you need to follow: Step 1: Tap the Win + X keys to open the power menu and select Settings. Step 2: After that, navigate to Settings > System > Clipboard. Step 3: From there, turn off the toggle button under the Clipboard history section. This will turn off the Cloud Clipboard feature. As a result, the default clipboard will hold one last item and will not display the data on the clipboard. Note: When you tap the Win + V keys to invoke the clipboard manager, you will see a prompt that says, “Can’t show history, See all copied items in place, Turn on clipboard history”. You have the option to turn it back on by simply clicking on the available button. Doing so would only hide the existing data and makes sure that no copy of the data is kept.

Conclusion

On the other hand, if you want to clear the clipboard without affecting its history data, you have to make sure to pin the items on the clipboard that you want to stay. After that, click on the three-dotted icon for the menu and click on the “clear all” option. This will delete all the entries but will keep the pinned items on your clipboard.
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Chrome won’t open or launch on Windows
If you’re suddenly unable to launch or open Google Chrome or unable to load web pages, then it’s most likely that the files in Chrome have been corrupted or some plugin is taking up a lot of resources which is why you encounter an error message saying, “Google Chrome has stopped working”. And when you try to check the Task Manager, you’ll see that Chrome is really taking up lots of resources, however, when you check the Taskbar, strangely, you will see nothing. If you are currently facing this issue in Chrome on your Windows 10 PC, follow the given options below.

Option 1 – Kill Google Chrome’s process in the Task Manager

If you aren’t able to open Chrome, then maybe its process is running in the background and you don’t see the browser windows. If that’s the case, you may have to force quit the browser and then try to open it again.
  • First, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Now try to open Google Chrome again.

Option 2 – Try checking if your antivirus program is blocking Google Chrome

There are instances when due to false-positive, a security or antivirus program might block Chrome which is why it failed to open properly. Thus, you can just disable the security program temporarily and then check if you can now open Chrome or not.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Disable the Extensions in Chrome

There are instances when issues on a browser are triggered or caused by some problematic extension. To find out which one of your extensions is causing the problem, disable them all first and then enable them back one by one.
  • Click on the three-dotted icon for the menu located at the top-right corner of your screen.
  • Then click on the More tools option and go to Extensions.
  • From there, you will see a list of all the installed extensions in Chrome.
  • Disable all these extensions and restart the browser.
  • Now enable them back one by one to figure out which one of them is the culprit. You could also remove extensions that you no longer use.

Option 5 – Run the Chrome Cleanup tool

You might also want to try running the Malware Scanner & Cleanup tool in Chrome. This is a built-in tool that can help you get rid of any unwanted pop-ups, banners, ads, unusual startup pages, toolbars, and malware. Thus, it can help you to resolve the issue in Chrome.

Option 6 – Try to reinstall Chrome

If running the Malware Scanner & Cleanup tool in Chrome didn’t work out for you, you can try reinstalling it. To do so, follow these steps:
  • Open the Settings app and go to System > Apps & features.
  • From there, look for Chrome and uninstall it from your PC.
  • Then go to the official website of Google Chrome and download its latest version and install it.
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