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Fix Lost internet connection in Windows 10

Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively.

Luckily we have the solution for this annoyance, keep on reading and follow the guide.

  1. Update your driver

    Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver
    Right-click on Start
    Click on Device Manager
    Locate your network adapter, wifi card, or device you are using for internet access
    right-click on it and choose update driver

  2. Renew IP

    Right-click on Start
    Click on command prompt (admin)
    In command prompt type ipconfig /renew and press ENTER

  3. Reset Winsock API

    Right-click on Start
    Click on command prompt (admin)
    In command prompt type netsh winsock reset catalog and press ENTER
    then type netsh int ipv4 reset reset.log and press ENTER
    reboot PC

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Task Manager is blank & not showing processes
If the Task Manager is either blank or is not showing processes on your Windows 10 computer, then here are a few things you can do to resolve this issue. This kind of problem can occur due to some system file corruption or some malware infection in the system. Here are some suggestions you can try to resolve the problem with the Task Manager on your Windows 10 PC.

Option 1 – Try restarting your computer

The most common and most of the time effective way to resolve this kind of issue is to simply restart your computer. Thus, you have to restart your computer and see if it helps in fixing the Task Manager issue or not. If not, you can try the next given options below.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the issue with the Task Manager as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Make sure that the display columns are selected in the Task Manager

You have to make sure that you have checked or selected the display columns you want to be displayed. So if none of them are selected, you might not see any details at all. Thus, you need to right-click on the space near Name and select the columns.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the reason why the Task Manager is blank or is not showing processes. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 5 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Task Manager issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the Task Manager issue might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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How to Fix DISM Error 1726 in Windows 10
What is DISM Error 1726? Every time you encounter some issues in your Windows 10 computer, especially when it comes to corrupted system files, you can always use the SFC scan and if the SFC can isn’t able to resolve the issue, there is also the DISM tool you can use which usually resolve the vast majority of system file corruption sufficiently. However, there are times when even the DISM commands experience issues as well. Such is the case with the 1726 error: “The remote procedure call failed”.

Some users reported that this DISM problem happens right before the process is supposed to end. According to experts, this error in DISM occurs due to any of the following reasons:

  1. A third-party program might have interrupted the DISM operation and is the one that triggered the 1726 error: “The remote procedure call failed”.
  2. The error could also pop up when there is a pending corruption repair. This usually happens when you tried to run a DISM command previously that was terminated manually or was halted because of some malfunction.
  3. Lastly, the error could also occur because the process that’s responsible for the procedure is disabled or was prevented from running.
Whichever the case is, here are some suggestions that might help you in resolving the 1726 error: “The remote procedure call failed”.

Option 1 – Try updating your PC to the latest Windows build available

Since the problem is specific to certain builds in Windows 10, you need to make sure that your computer is updated before you try other troubleshooting steps. Thus, follow the steps below to update your Windows 10 PC.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ms-settings:windowsupdate” in the field and hit Enter to open the Windows Update screen.
  • After that, click on Check for Updates and then follow the next on-screen instructions to apply the latest Windows update.
  • Once the update has been installed, restart your PC and run the DISM command again and see if the problem is fixed.

Option 2 – Try to change the Startup Type of the Remote Procedure Call service

As stated early on, the error might also be caused by a disabled Remote Procedure Call service or RPC or that it might be prevented from running for some reason. In case you don’t know, RPC is the service control manager for both COM and DCOM servers and it’s responsible for performing object variation requests, exporting resolution as well as distributing collection for the servers. And so if the server is disabled, all programs that are using COM and DCOM including the DISM commands, will not function correctly. Thus, you need to make sure that the RPC service is scheduled to enable itself on every system boot. To do so, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “services.msc” in the field and hit Enter to open Services.
  • From there, scroll down until you see the Remote Procedure Call (RPC) service and then right-click on it and select Properties.
  • Then go to the General tab and change the drop-down menu next to Startup type to Automatic.
  • After that, click the Apply button and then OK to apply the changes made.
  • Restart your PC and run the DISM command once again at the next startup.

Option 3 – Try to modify the RpcSs registry key value

If the option didn’t work, you can also try enabling the RPC service using the Registry Editor. Before you proceed, make sure to create a System Restore point first and then follow the steps below afterward.
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter or click OK to open the Registry Editor. And if a User Account Control prompt appears, just click on Yes.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services RpcSs
  • After selecting the aforementioned registry key, go to the right pane and double-click on the Start value.
  • Next, change the Value data of start to 2 and click OK to save the changes made.
  • Exit the Registry Editor and restart your PC and check if the 1726 error in DISM has already been resolved or not.

Option 4 – Try to disable the Windows Search service temporarily

Some users also recommended disabling the Windows Search service for the meantime as it could be the one that’s interrupting the DISM process.
  • Tap the Win + R keys to open the Run dialog box.
  • In the field, type “services.msc” to open the Services window again and hit Enter to open it.
  • Next, scroll down over the services list and double-click on the Windows Update service.
  • Afterward, go to Windows Search properties and click the General tab and then click the Stop button to stop the service from running temporarily.
  • Now try running the DISM commands again and see if the problem’s fixed or not.
  • Restart the Windows Search service and then restart your PC as well.
Read More
Fix CSGO Crashes in Windows 10
Counter strike has evolved from half-life mod into the full-featured game and has kept in popularity for years, even today game is wildly popular and has a huge player base. Sadly game can crash in Windows 10. Here in this article, we will address how to fix csgo crashing in Windows 10 so you can play it smoothly and crash-free as it was meant to be played.
  1. Update your display drivers

    Often in the gaming world having the latest display drivers can mean a world of difference. Counterstrike GO is no different, make sure that your drivers are updated to the latest version, if they are not, go to your manufacturer's website and download the latest version.
  2. Update Windows

    Just how much important is it to have the latest display drivers so it is to have the latest Windows update. Often problematic things are addressed in the update itself.
  3. Turn off compatibility mode

    Compatibility mode is most often the cause of crashes. Go to the game installation folder and search for csgo.exe. Once you locate it right-click on it and choose properties. Under properties, find the compatibility tab and turn off compatibility mode if it is ON. Uncheck run as administrator also
  4. Delete CSGO.EXE and add cl_disablehtmlmotd 1

    If disabling compatibility mode has not solved the issue do next: Pull up the installation directory folder, find csgo.exe, and delete it Pull up the Steam Library and locate Counter-Strike Global Offensive Right-click on it to select properties Find the local tab and click on verify integrity of game files When that is complete, go back into the Counter-Strike Global Offensive installation folder and search for cgo.exe Turn compatibility OFF like in the previous step Return to the Steam Library, right-click on Counter-Strike Global Offensive and click on properties again Go under the launch options settings In the new window, type in cl_disablehtmlmotd 1 Save the changes and restart the game
  5. Lower game settings

    If previous steps did not help and the game still crashes, try lowering game graphic settings. Crashes can happen if a game is heavy on the current system resources.
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Headphone jack is not working on a laptop
In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
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How to Fix a Windows PC Crash Dump
Crash Dump is a type of malfunction that can happen when a few portions of the processor's data or RAM memory are erroneously copied to one or more files. It is common among Windows PCs. It used to be most prominent on the Windows 95 edition but subsequent versions have mostly remedied the situation. Even with the remedies over time though, this error still occurs.

Error Causes

A Crash Dump usually points to some serious and critical errors with your Computer. Below are some of the possible causes for this error:-
  • Corrupt memory
  • Incorrect configurations on hardware
  • Programming errors.
  • Incompatible drivers
  • Faulty Operating system
Despite the listed causes for Crash Dumps. Nobody is ever ready for them. A crash dump is classified as an unexpected error simply because it can happen anytime.

Further Information and Manual Repair

Most PC users get scared and anxious when a crash dump happens. Which need not be the case. You can easily repair a Crash Dump without necessarily requiring a computer technician. Follow these simple steps and the malfunction will soon dissipate:

a) Re-Install the Operating System

Put the setup CD into the computer disk drive. Once you've completed this, reboot the pc.

b) Push F8

Push the F8 function key on your keyboard while the pc is re-booting. This takes you to a menu where you should choose “Advanced Boot Options”

c) Click "Repair My Computer"

As soon as you push the F8 option, and do what's suggested in the last measure above, you must click on "Repair My Computer" and press the "Return/Enter" key.

d) Click on the "Startup Repair"

Search for the start-up repair option, and choose it. Subsequently, move to Next. Using this method, the cause of the Crash dump will undoubtedly be recognized and ended after a thorough scan of your system. Additionally, it is smart to take note of the whole Crash Dump information that appears on your screen. Windows supplies you with detailed error messages. Write down each of the error codes in hexadecimal values as well as capital characters as displayed on the screen.
  • Disconnect Hardware  and Un-Install all Drivers

Disconnect and remove any new hardware that is causing your PC to crash dump. Uninstall any drivers you used to install the hardware. If this solves the problem, contact the hardware manufacturer and request the latest and updated device drivers. At length, prior to starting panicking, see the error information that appears on your own display. Browse to see whether it includes info on a certain driver that you ought to search for and install. Bottom line, remain calm when your computer crash dumps and use the mentioned steps to repair it.
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Intel i9 Alder Lake better than AMD Ryzen 9
Alder LakeIf we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure. I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds. During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field. Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature. Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory. We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.
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Sandbox failed to start with error 0xc030106
If you suddenly encountered an error when you try to run the Windows Sandbox that says, “Windows Sandbox failed to start, Error 0xc030106, The virtual machine or container exited unexpectedly”, read on as this post will guide you on what you can do to resolve the problem. According to security experts, this kind of error in Windows Sandbox is due to some issues with the supporting virtualization component. It could also be caused by other factors and to fix it, there are several potential fixes you need to check out. You can try running the Windows Sandbox as an administrator. You should also make sure that all the supporting processes are running properly, as well as try to install any pending Windows Updates.

Option 1– Try to run Windows Sandbox as an admin

  • In the Start Menu, scroll down until you see the entry for the Windows Sandbox.
  • Then right-click on it and select More and then select the “Run as administrator” option to open it with admin privileges.
  • Next, if a User Account Control or UAC prompt pops up, just click on Yes to proceed.
  • You should now be able to open the Windows Sandbox without the error. However, if the error persists, proceed to the next given options below.

Option 2 – Ensure that all the supporting processes and services are running properly

If running Windows Sandbox as an administrator didn’t fix the error, you have to ensure that all related processes for Windows Sandbox are running properly. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, from the list of services, look for the following services in the given order:
    • Network Virtualization Service
    • Virtual Disk
    • Hyper – V Virtual Machine
    • Hyper – V Host Compute Service
    • Container Manager Services
  • After you find the aforementioned services, restart each one of them.
  • Once done, try to open the Windows Sandbox again and see if the error is fixed or not.

Option 3 – Try to install any pending Windows Updates

If the second option still didn’t work, then you might want to check Windows Updates on your computer and see if there are any pending Windows Updates you have to install. All you have to do is go to the Windows 10 Settings app and then go to the Windows Updates section and click on the “Check for updates” button to check if there are any pending updates that are needed to be installed. This could fix the Windows Sandbox error.
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Fix Intel Wireless AC 9560 errorcode 10 in W11
Error code 10, device manager code occurs when Bluetooth or Wi-Fi cannot be enabled. Inside device manager beside device would be yellow exclamation sign and if you go into device properties status would be: This device cannot start. Intel Wireless AC 9560Following are proven solutions that will resolve the issue and provide you with a working device.

Reboot PC, check for switch

This simple solution can usually work in most cases, first thing is to check if by any chance hardware switch for Wi-Fi or Bluetooth is OFF (laptops have a small switch that can turn the device On or OFF), then if you do not have a switch or you made sure it is ON, reboot your system.

Run Network Adapter Troubleshooter

If previous simple step solutions have not proven to be effective run Network Adapter Troubleshooter
  1. Press WINDOWS + I to open settings
  2. Go to System > Troubleshoot > Other troubleshooters
  3. Inside Find Network Adapter
  4. Click on Run to start the troubleshooters

Disable and then re-enable Adapter

If the previous solution has not fixed the issue try disabling the adapter and then re-enabling it back.

Update network adapter

Go to the intel website and download the latest driver package. After the download is finished install the latest driver.

Turn ON the WLAN AutoConfig service

  1. Press Windows key + R to invoke the Run dialog.
  2. In the Run dialog box, type services.MSC and hit Enter to open Services.
  3. In the Services window, scroll and locate the WLAN AutoConfig service.
  4. Double-click on the entry to edit its properties.
  5. In the properties window, click the drop-down on the Startup type and select Automatic.
  6. Next, make sure the Service status is started and running.
  7. Click Apply > OK to save changes.
  8. Exit Services console.
  9. Restart PC.
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Automatically Turn Off Hotspot when idle
One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"
Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:
powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"
Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.
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How to deal with Windows random freezes
Random freezing in a Windows in the middle of work can be a very frustrating experience and can even cost us the loss of work. From time delays to sometimes complete crashes this behavior is something that every PC user wants to avoid or at least have very little of. In this article, we will cover solutions on what to do and how to fix the random freezing of computers.
  1. Run a virus scan on your computer.

    Viruses and other malware can cause freezes and other issues in your computer, run a complete system scan for any kind of viruses and malware and if needed remove them.
  2. Uninstall applications that you are not using

    Besides taking your hard drive space some applications can have and require to have some services always running on your computer which can cause some issues, if an application is not needed and it is not used, removing it might solve freezing issues.
  3. Increase RAM memory

    Sometimes the problem with freezing is not a software issue, having less RAM memory than the application requires can cause the application not to work properly and it can cause freezing of the entire system since precious RAM can not be allocated to the required application.
  4. Run system checker

    Corrupted Windows system files can cause freezing of the entire system, to fix this, start the command prompt in administrator mode and type sfc /scannow
  5. Keep running applications to a minimum

    Having too many applications running in the background can drain system resources and can cause system freezes because of lack of memory. Close applications that are running in the background and keep them minimal.
  6. Delete files and folders which you are not using

    Having many files and/or folders on the hard drive can cause a lot of system resources to be wasted, from indexing size to less free space for caching. If you have files that you no longer need, removing them will free up space and can increase performance and introduce the stability.
  7. Run memory check

    Memory issues could lead to system freezing. When an application needs to write or read to a corrupted memory cluster, freezing will occur since it can not. To check memory bring up run dialog and type in ti mdsched.exe, click on restart now and let the memory test finish.
  8. Update all drivers

    Hardware issues can cause freezing of applications and having the latest drivers can make a world of difference. Make sure that you have all device drivers to the latest versions.
  9. Optimize Disk drives and check for errors

    Windows 10 has built-in tools to check hard drives for errors and to optimize them, use them in order to see if this issue is causing freezes.
  10. Clean your registry

    A Clean registry is a happy registry and Windows is appreciating it. Make sure that you do not have any keys which you do not need in the registry and that long-forgotten application trails are deleted for good.
  11. Upgrade SSD firmware

    Like updating drivers, updating firmware is also important, and having the latest firmware for your SSD can help a lot, newer firmware can eliminate freezing if the issue was in Windows not using SSD properly.
  12. Update BIOS

    Like updating SSD firmware can help so it can update Firmware on your BIOS. Make sure that you have the latest firmware version and freezing can go away if that was the issue.
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