Fix GDI32.DLL error in Windows 10

Error Code 0x8000ffff - What is it?

Error Code 0x8000ffff is an error that is often experienced while attempting to install updates on a Windows machine. It has been found in Windows 10, although the error has been present in the Windows operating systems dating back to Windows Vista.

Common symptoms include:

• Inability to download updates for the operating system
• Inability to successfully run updates for the operating system through to completion

There are several basic Windows tools that can be used to attempt to resolve Error Code 0x8000ffff on your machine. While some of these tools may be familiar for basic users, others may require advanced competency in order to be used correctly. If you are unsure of your ability to complete the methods listed below in order to resolve this error code on your system, you may need to get in touch with a computer repair technician who is competent in dealing with Windows Update repairs.

Solution

Error Causes

The most common cause of Error Code 0x8000ffff is that there is a problem within one of the system files or the registry entries on the computer. There are a number of reasons why a device could have an error in these places, from conflicting software commands to updates that were not installed correctly, to bugs within the system, to viruses or malware that have corrupted the necessary files.

Further Information and Manual Repair

There are several common ways that users can attempt to resolve the appearance of Error Code 0x8000ffff on their Windows devices. If you are not sure that you can follow these steps through to completion, you would be well advised to get in touch with a qualified computer repair technician to help you to finish out the repair process.

Here are the best methods to resolve Error Code 0x8000ffff on your Windows machine:

Method One:  Restart Your Computer

It may sound obvious, but one of the most effective ways to resolve Error Code 0x8000ffff on your machine is to simply reboot your computer. In some cases, the error shows up because there are processes that the system believes are still running when they really aren’t. Restarting your machine also allows your system to apply any previous changes that have been made and to mark any installations that have been undertaken as being complete.

Reattempt your update installations after you have restarted your computer to see if you are able to finish them out successfully.

Method Two:  Run the Windows Registry Repair Tool

The Windows Registry Repair tool is an asset that can make it easy for your system to scan for potential problems in the registry and notify you as to their status. In many cases, the Registry Repair tool can fix the problems that it finds all on its own, although in some cases, you may receive a message that states an error was found that could not be resolved through the program.

The simplest way to access the Windows Registry Repair tool is to do a search for it within the search bar in the Start menu. Once you begin to run the Registry Repair tool, it can take a while to complete its scan, so be prepared to wait for some time once you start it.

Once the tool has completed its scan of your system, it’s always a good idea to reboot your computer so that all of the changes that have been made to the system can be applied successfully to the operating system.

Method Three:  Run the Windows Fix It Tool

Another great tool to help in the resolution is the Windows Fix It tool. You can download it directly from the Microsoft website. Once you run it, it will complete a scan of your system to find any potential hang-ups and to attempt to resolve them. After you run the scan, it is a good idea to reboot your computer to allow all changes to be recognized and applied properly.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Disk Write Error in Steam is thrown at you while you try to download or update the game in your library. If you are an unfortunate user of Steam that has encountered this error do not sweat, the error is usually tied to permission in windows or file corruption and not to hardware issues and can be easily resolved.

In this guide, we will go through solutions for this specific error and it is advisable to go through solutions as they are presented since they go from the easiest and most common issues.

Restart PC and Steam

The easiest and quickest way of resolving this issue is just a simple restart of the Steam client. Just completely quit Steam and they run it again, if this has not solved the issue try rebooting your PC. In most cases, this can solve the issue since this error is known to be introduced with some communication issues with OS (Windows)

Set Write permissions

Disk write permissions could also cause this error because if by any chance the Steam library folder has been set or changed to the read-only client would be unable to write anything in it. To easily solve this issue completely exit the Steam client and rerun it as administrator. Just right-click on it and select Run as Administrator. If this has solved your issue run Steam always as an administrator.

To run always as an administrator right click on the steam executable, go to properties, and inside properties go to the compatibility tab. In the compatibility tab check run as administrator and click on OK.

Clear download cache

If for any reason cache has become corrupted there is a big chance that this might be an issue why there is a disk drive error in Steam. To clear download, cache goes into your client, and on top drow down menu click on steam. Find and open settings and inside go to the downloads tab. Locate a clear download cache and immediately you will be prompted to restart Steam. After restart, you will be asked to login into steam and the issue with disk write should be gone.

Repair library folder

Library folder issues can also be the source of disk write annoyance so let's repair them. Click steam in the top left and go to the settings. Locate and click on Downloads and then go to Steam library folders. You will be here shown all disk drivers you are using for steam games and all of the games that are downloaded.

Select the game you are getting errors with and click on three dots on the far right. From the menu choose the repair folder option. Take note that the more games you have installed, the more time the repair process will need.

Change download server

Sometimes the issue is not at your end at all, servers can experience problems and outrages and this can directly reflect at your end with a disk write error. If any of the previous solutions have not resolved the issue this is the next logical step to try. If the server is facing issues then changing the download server will resolve the issue at your end.

Click on settings in the top drop-down menu and then click on the Steam library folder. Find the downloads page and then click on download region, Choose another server than one nearest to your location since that's what will Steam choose by default.

Parallels is an application developer for MAC OS mostly known for its PC virtualization software Parallels Desktop, a PC virtualization software running on Macs enabling running Windows and Linux with respective software on your MAC. With its latest Desktop 17 version, the software can run natively on both Intel-based and M1-based MACs. Thanks to this feature MAC users will be able to benefit from various speed improvements while running both Windows 10 or Windows 11 preview. On both Intel and M1 setups, Parallels resumes Windows and Linux up to 38% faster, provides an up to 25% bump in 2D graphics and a six-time increase in OpenGL graphics processing. M1-centric stats include 33% faster Windows start-up times, up to 28% faster DirectX 11 performance, and up to 20% better disk performance on Windows 10 Insider Preview. Parallels Desktop 17 delivers a set of fresh features including a new video driver that enhances video and game playback and boosts Windows UI responsiveness. An improved Coherence mode lets users run Windows apps within the Mac environment, cutting down on distracting changes in appearance during Windows sign-in, shut down, and software updates. Drag-and-drop operations are also improved, with support for text and graphics between Mac and Windows applications. This function works well with MAC OS Monterey's Quick Note feature, which can accept content from any Windows app. USB support, disk management, copy and paste unformatted text, and automatic virtual machine optimization also receive upgrades.

Often when we connect to the internet were browsing indexed pages through some well-known search engine, usually Google. But beneath the so-called normal internet lurks deep and dark web. You might have heard of the deep web and dark web if you have some geeky friends and we are here to explain what exactly is the deep and dark web. The first thing to know is that the deep and dark web is not the same thing and they coexist separately from one another, you could say that beneath the deep web lies the dark web, yet another layer of the internet. So let us explore first the deep web. What is exactly a deep web?

Deep web, hidden web, or invisible web

as sometimes referenced are part of worldwide web not indexed by search engines, meaning that engines do not basically see and index content of deep web sites. The content of the deep web is hidden behind HTTP forms and includes many very common uses such as webmail, online banking, private or otherwise restricted access social-media pages and profiles, some web forums that require registration for viewing content, and services that users must pay for, and which are protected by paywalls, such as video on demand and some online magazines and newspapers. The content of the deep web can be located and accessed by a direct URL or IP address but may require a password or other security access to get past public website pages. While it is not always possible to directly discover a specific web server's content so that it may be indexed, a site potentially can be accessed indirectly (due to computer vulnerabilities). To discover content on the web, search engines use web crawlers that follow hyperlinks through known protocol virtual port numbers. This technique is ideal for discovering content on the surface web but is often ineffective at finding deep web content. For example, these crawlers do not attempt to find dynamic pages that are the result of database queries due to the indeterminate number of queries that are possible. It has been noted that this can be (partially) overcome by providing links to query results, but this could unintentionally inflate the popularity of a member of the deep web.

Dark WEB

The dark web is the World Wide Web content that exists on darknets: overlay networks that use the Internet but require specific software, configurations, or authorization to access. Through the dark web, private computer networks can communicate and conduct business anonymously without divulging identifying information, such as a user's location. The dark web forms a small part of the deep web, the part of the Web not indexed by web search engines, although sometimes the term deep web is mistakenly used to refer specifically to the dark web. The darknets which constitute the dark web include small, friend-to-friend peer-to-peer networks, as well as large, popular networks such as Tor, Freenet, I2P, and Riffle operated by public organizations and individuals. Users of the dark web refer to the regular web as Clearnet due to its unencrypted nature. The Tor dark web or Onionland uses the traffic anonymization technique of onion routing under the network's top-level domain suffix .onion.

Dark & Deep WEB difference

The dark web has often been conflated with the deep web, the parts of the web not indexed (searchable) by search engines. The dark web forms a small part of the deep web but requires custom software in order to access its content. This confusion dates back to at least 2009. Since then, especially in reporting on Silk Road, the two terms have often been conflated, despite recommendations that they should be distinguished. Darknet websites are accessible only through networks such as Tor ("The Onion Routing" project) and I2P ("Invisible Internet Project"). Tor browser and Tor-accessible sites are widely used among darknet users and can be identified by the domain ".onion". While Tor focuses on providing anonymous access to the Internet, I2P specializes in allowing anonymous hosting of websites. Identities and locations of darknet users stay anonymous and cannot be tracked due to the layered encryption system. The darknet encryption technology routes users' data through a large number of intermediate servers, which protects the users' identity and guarantees anonymity. The transmitted information can be decrypted only by a subsequent node in the scheme, which leads to the exit node. The complicated system makes it almost impossible to reproduce the node path and decrypt the information layer by layer. Due to the high level of encryption, websites are not able to track the geolocation and IP of their users, and users are not able to get this information about the host. Thus, communication between darknet users is highly encrypted allowing users to talk, blog, and share files confidentially.

Darknet

The darknet is also used for illegal activity such as illegal trade, forums, and media exchange for pedophiles and terrorists. At the same time, traditional websites have created alternative accessibility for the Tor browser in an effort to connect with their users. ProPublica, for example, launched a new version of its website available exclusively to Tor users.

As you know, Microsoft is consistent in pushing updates to its supported versions of the Windows operating systems in order to make it better and defend it from different kinds of vulnerabilities. And pushing billions of active Windows computers every now and then is really not an easy thing to do since it calls for a complex Windows Update delivery module. These complexities often give rise to various errors like the Windows Update error code 0x80004005. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help 0x80004005.”

This kind of Windows Update error occurs due to an issue while either installing or downloading an update. There are several ways you can fix the problem. You can try to replace the dpcdll.dll file, reset the Windows Update-related services, run the Windows Update troubleshooter or manually install the Windows Updates. For more details, check out the options given below.

Option 1 – Try to replace the DLL file with a trusted source

The first thing you can do is to replace the dpcdll.dll file with a trusted source.

• First, you need to get the new dpcdll.dll file from another computer with preferably the same file version number as your computer.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • For x86: This PC > C:/Windows/System32
  • For x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 dpcdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error 0x80004005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try downloading and installing the Windows Updates manually

Windows Update Error 0x80004005 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

A general rule of thumb, which is followed by most users, is to download the specific missing DLL file and place it within the software’s installation directory. However, this can be harmful to your system as hackers often upload popular malicious DLL files to target systems. Thus, you should avoid downloading DLLs from the internet. And follow these steps to fix the DLL error:

• Restart your computer
• System restore to an earlier state
• Run a malware/virus scan
• Update all the hardware drivers
• Running SFC /scannow command in command prompt
• Then do as the error suggests, reinstall the program if it’s feasible. Game files can take several hours to install and therefore, reinstallation can be a cumbersome job. Also, frustrating if the error appears after reinstallation.
• Update device drivers manually, such as graphics drivers, DirectX software if you see DLL missing error while running game

New Apple's upscaling technology called MetalFX will place iOS and macOS devices back into the gaming world. Apple had great games back in the old days and some all-time hits like the prince of Persia have been made first for apple but along the way, it just lost it.

Same as NVIDIA's DLSS and Intel's XeSS systems, Apple MetalFX also uses AI algorithms to upscale the resolution of output game frames. So, for example, the GPU inside your MAC might render the game at 1080p, but through MetalFX and AI upscaling it will look like a 4K image but have a good frame rate since it is rendered in base resolution.

The ability to make AI strike a good balance between performance and image quality is a key to technology in today's modern gaming and having this technology will help developers a ton to be able to achieve great results on Apple hardware.

The First MetalFX Games

So far three official games that will use this technology and be released natively for Appl hardware are Resident Evil 8 Village, GRID legends, and No Man's Sky. All three games have been confirmed and Resident Evil 8 Village is already sent for review people are impressed since the game can run smoothly on all Apple devices, even ones with an M1 CPU.

Apple is back into gaming

When you say Apple gaming is probably the last thing that comes to your mind but truth be told Apple makes more money from games than Microsoft, Nintendo and Sony combined. Also, Apple itself was a big player once regarding computer games as well, Myst and Prince of Persia are games that were made and have been released for Apple first. Bungie was also founded by Apple developers and Halo was originally announced as a Mac game.

Apple has been trying and pushing gaming on its platform since it kind of died down. Today all Sony, Nintendo, and Microsoft controllers work without any issues with all Apple products. Apple also has its own gaming subscription service, Apple Arcade, and its Apple TV is packed with GPU that can rival Xbox ones.

MetalFX API ties and brings it all together, it is designed to get the most performance from the hardware by minimizing overhead.

Now, computers and laptops do not hold any large numbers if we look at the user base, and that could deter developers but if we look at iPad and iPhone things are different there, much different. How same CPU power these devices and how MetalFX is available across all products it is clear that there is a market for games there. No Man's Sky is coming to iPad using these technologies and bringing full computer experience to tablets.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.

As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:

“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”

While you’ll see the following error message in the Windows Store:

“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”

To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • regsvr32 Qmgr.dll /s
  • regsvr32 Qmgrprxy.dll /s

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
• Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

• Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
• Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
• Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update Service – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
  • Workstation Service – Automatic
• After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, reboot your computer and check if it has fixed the error.

In case you don’t know, Microsoft Office uses a separate mechanism than the Windows operating system for specific purposes such as Updates and Activation which brings in the content dependencies of this mechanism on different services and processes. Thus, in such cases, you could encounter errors like the error code 0x80070426. When you get this error, you will see the following error message on your screen:

“An unexpected error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070426)”

This kind of error is caused by various supporting processes and services that are not working or are not being triggered as they were supposed to. If you are currently facing this issue, worry not for this post will guide you in fixing it. There are two potential fixes you can try – you can either check the responsible services or manually run the Activation Script. For more details refer to the given options below.

Option 1 – Try checking the responsible Services

• In the Start search, type “services.msc” in the field and tap Enter or click OK to open the Windows Services Manager.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed to the Windows Services Manager utility window.
• After that, look for the “Software Licensing Service” service entry from the given list of services inside the window.
• Then right-click on it and select Properties and from there, make sure that its Startup Type is set to Automatic.
• Once done, click on the Start button to start the service and then exit the Services Manager.
• Next, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• After that, type and enter each command below one after the other.
  • net start slsvc
  • sc qc slsvc
  • sc queryex slsvc
  • sc qprivs slsvc
  • sc qsidtype slsvc
  • sc sdshow slsvc
• Now check if the problem is fixed or not.

Option 2 – Try to manually run the Activation Script

• In the Start search, type “cmd” and right-click on Command Prompt from the given search results and then select the “Run as administrator” option to open Command Prompt with admin privileges.
• Next, navigate to the following location inside the Command Prompt command-line utility if you are using Office 16.
  • x86: C:/Program Files (x86)/Microsoft Office/Office16
  • x64: C:/Program Files/Microsoft Office/Office16

• On the other hand, if you are using an older version, go to the following location instead.
  • x86: C:/Program Files (x86)/Microsoft Office/OfficeXX
  • x64: C:/Program Files/Microsoft Office/OfficeXX
• Once you’re in the location, type the following command to run the Activation Script and then tap Enter.

cscript ospp.vbs/act

• The command you just entered will activate your copy of Microsoft Office.