Fix AMD driver crashing Windows 10

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Error Causes

The CompareExchange128 error normally occurs due to two possible reasons:

• CPU lacks CMPXCHG16b Instruction
• Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.

2. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.

3. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.

2. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.

3. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.

4. Download Windows 10, 64-bit version.

5. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.

6. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.

7. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

• First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
• Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
• Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
• After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.

Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
• From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
  • “This policy setting disables the acrylic blur effect on the logon background image.”
  • “If you enable this policy, the logon background image shows without blur.”

• Now click on OK and then check the login screen.

Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

Error Code 44 – What is it?

Error Code 44 is a device driver error that users encounter when using Windows 2000 operating system and later versions.

It is when the peripheral device that is connected to the computer, such as a printer or a fax machine, cannot be accessed as the programs required for operation interfere with other software on the computer. The error code will pop up with the following message:

“An application or service has shut down this hardware device. (Code 44)”

Solution

Error Causes

Error Code 44 is caused when the program that you are using shuts down the peripheral device installed on your system. It is triggered by the following:

• Corrupted system registry entries
• Device driver files are outdated
• Device driver files are missing

It is critical to fix the Error Code 44 as it can pose serious risks to the wellbeing of your PC.

Further Information and Manual Repair

While bothersome, like other error codes, error code 44 to is relatively easy to fix. Here are ways to help resolve the error.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply run a restart of your Windows system. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

• Run Device Manager on your PC
• Click on the program under the installed programs that are creating problems for you
• Click on the ‘General’ Tab
• Click ‘Troubleshoot’
• Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

If troubleshooting does not work, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. A fresh install, after uninstallation of the previous drivers, would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

Driver Assist, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 44 quickly and effectively!

D3dx9_43.dll – What is it?

D3dx9_43.dll is a type of dynamic link library. This is one of the many files contained in the DirectX software collection which is used to load and run most of the Windows PC based games and advanced graphics programs. D3dx9_43.dll error message is displayed when any one of the Microsoft games fails to load. The error message is displayed in either of the following formats:

“D3dx9_43.DLL Not Found" "The file d3dx9_43.dll is missing" "File d3dx9_43.dll not found" "D3dx9_43.dll not found. Reinstalling might help fix this."

Solution

Error Causes

D3dx9_43.dll error may occur due to multiple reasons. These include:

• D3dx9_43.dll files get corrupt or damaged
• Missing Microsoft DirectX file
• Viruses and malware on your system
• Driver issues
• Registry overloaded with invalid entries

If the D3dx9_43.dll error is not fixed timely, it not only causes you a great deal of inconvenience as it hampers your ability to play Microsoft games but since the underlying causes of the error are critical, it can result in serious PC damages like system failure, system crash, and data loss. Therefore to avoid it, it is advisable to resolve the error code immediately.

Further Information and Manual Repair

Though this is a critical PC error but the good thing is that it is easy to resolve. To fix it, you don’t always have to pay hundreds of dollars to a professional technician or be technically sound. Here are some of the best ways to repair and resolve D3dx9_43.dll error on your system:

Check the Recycle Bin

If you get the error message "The file d3dx9_43.dll is missing" then the best method to resolve this error from your system is to check your recycle bin. The Microsoft Direct X file could be there especially if you recently uninstalled a gaming program. Here’s why: dll files are shared by multiple programs. So, it is possible that the program you deleted from your PC also shared the same file to load and run. And because of this reason, the file also got removed from your PC when you uninstalled that particular program. Therefore, check your recycle bin. If you find the d3dx9_43.dll in there, restore it and try running the desired Microsoft game again. See if it works.

Re-Download DirectX

Nonetheless, if you can’t relocate it, try installing the latest version of DirectX on your system. This can be done by downloading the DirectX End-User Runtimes Web Installer on your system from the official Microsoft website.

Update Your Drivers

If the error is related to video card driver, then it is advisable to update the driver. By updating the driver for your video card you can fix the D3dx9_43.dll error instantly.

Repair the Registry

Other reasons for the D3dx9_43.dll error could be corrupt and damaged dll files. It triggers registry issues and sometimes even malware infections. DLL files often get corrupt when the registry overloads with too many files these include mostly unnecessary and obsolete files like junk files, cookies, temporary internet history, invalid and bad registry entries. As the clutter and overload the registry, the important files like dynamic link libraries get damaged. Here cleaning and restoring of the registry is the best way to resolve the error pop-ups like D3dx9_43.dll. You can repair the registry manually however, it is time consuming and somewhat technical. But if you are looking for a simple and a quick fix, then download Restoro.

Try Restoro.

Restoro is a next-generation and multi-functional PC repair tool. It is embedded with a variety of PC fixing and performance-boosting utilities all in one. It includes a registry cleaner with an intuitive algorithm that detects all types of registry issues on your system and resolves them in seconds. It cleans the registry, restores the damaged D3dx9_43.dll files, and repairs the registry. Furthermore, Restoro also includes utilities like an antivirus, Active X controls and class detector. With the help of the in-built antivirus you can scan for viruses and malware infecting your system and remove them right away. It also functions as a system optimizer boosting the speed of your PC dramatically. It is safe, efficient, and compatible with all Windows versions. Click here to download Restoro, resolve the D3dx9_43.dll error, and resume enjoying Microsoft games on your PC.

Default Taskbar inside Windows 11 is pretty good if we are talking about its height. Sitting at 48 pixels it is a pretty decent size considering functionality and size ratio but if you want to make it a little larger or smaller know that you can do that as well in order to customize it for your personal needs. Sadly in order to actually change height size, you will have to do it inside the registry editor, but worry not, we are here with you to guide you all the way, one step at a time. Also, note that you can only change Taskbar from normal size of 48px to either small of 32px or large gapping at 72px. Icons will also be scaled proportionally with the taskbar.

Guide

1. Press ⊞ WINDOWS + R to open the run dialog
2. Inside run dialog type in RegEdit and press ENTER
3. In registry editor locate and find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
4. Right Click on it to select it and create a new DWORD (32-bit) value
5. Name the value TaskbarSi
6. Inside TaskbarSi double click in order to set the value to 0 if you want a small size Taskbar, 1 is if you want to revert back to medium (standard one), or type in 2 if you want a large Taskbar.
7. Save and close the Registry editor
8. Reboot PC

And there you go, you have successfully changed Taskbar size inside Windows 11. If you want to revert back to standard size just repeat steps and place 1 as a value in point 6.

Code 0x800F0923 – What is it?

The Error Code 0x800F0923 is one that appears only when attempting to update from older versions of Microsoft Windows to Microsoft Windows 10. This error does not occur with every install and is believed to be the result of a driver incompatibility issue. It is unclear which specific drivers are having the compatibility issues, though it is widely believed that DuplexSecure's SPTD drivers are the ones at fault. When operating correctly, without errors, the update process should not take longer than 30 minutes. Common symptoms include:

• Error message window/pop-up during the install process, giving the Error Code 0x800F0923
• Inability to install and update from older versions of Microsoft Windows to version 10

Solution

Error Causes

There are various relevant factors associated with the error code 0x800F0923 incompatibility issue in Windows 10 installation/upgrade. These factors include but are not limited to:

• The Operating System (OS) upgrading does not support older hardware.
• Your computer’s specs did not meet the minimum requirements.
• Not enough hard disk space.
• The new software might lack software drivers for older hardware

Further Information and Manual Repair

Microsoft has recently released its Windows 10 operating system. While there are still a few kinks to be worked out, overall the reviews have been positive. As with any new Microsoft update, compatibility issues can arise. If you are unsure whether your current PC will be able to handle the new Windows 10, here is an easy way to check your system.

Method 1: Check if your computer is compatible

• Locate the “Get Windows 10” application icon in your notification tray (bottom right corner of your screen, white Windows logo).
• Right-click on this icon, then select the “check your upgrade status” option.
• Be prepared for the menu to take a few minutes to open.
• Click on the menu on the upper left-hand corner of this new dialog box. (It looks like three blue horizontal lines)
• Select “check your PC”
• After the system checks for compatibility, it will let you know whether or not your PC has the appropriate drivers, etc. (Keep in mind that this is not a foolproof method for checking compatibility status).

Method 2: Download or upgrade your drivers/software

If you have already attempted to update to Windows 10, and have received the Error Code 0x800F0923, this is the simplest way to solve the issue yourself.

1. Open the “Get Windows 10” application. 2. Open the menu in the upper left corner, looks like three blue lines. 3. Select “Check your PC”. 4. The system will tell you which drivers are incompatible. 5. Go to the Microsoft Support website to install and/or update the drivers that proved to be an issue. 6. Once the driver issue is corrected, retry the Windows 10 update.

Method 3: Create space on your computer

If your computer does not have sufficient space to accept the upgrade, you might want to clear up some space on your computer. Here’s how to do it. If you have not attempted to install Microsoft Windows 10 yet, it is a good idea to check your system's compatibility prior to installing. While it is not absolutely necessary, it will save time and frustration. Microsoft Support suggests contacting them directly if you are unable to solve your driver compatibility issues, or if the above do-it-yourself method is unsuccessful. To resolve this compatibility issue and get your upgrade going use a powerful and user-friendly tool to clean up the problem. Click here to download Restoro. Users should also be aware that those who choose to upgrade to Windows 10 have 30 days in which they may decide that they would rather use their old system. However, reverting back to the older system may not be a smooth process, and some data could be lost.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:

“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

• Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
• Step 2: After that, under the View menu, enable Hidden items.
• Step 3: Next, navigate to the following path:

C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft

Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.

• Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
• Step 5: Right-click on the Ngc folder and select Properties.
• Step 6: Under Properties, go to the Security tab and click on the Advanced button.
• Step 7: Next, click on the Change link which corresponds to the Owner field.
• Step 8: Then click on Object Types and ensure that everything is selected.
• Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
• Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
• Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
• Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.

As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
• From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
• Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.