Software review series: RocketDock

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.

Device drivers are needed in order for the hardware and software to communicate in an operating system. Some of these drivers are digitally signed. These kinds of drivers are drivers that are signed by their issuing authority in a way that the end-user or any third party won’t be able to modify them. And there are times when you encounter an error that says, “Windows requires a digitally signed driver” when you try to install or update device drivers. Driver Signing is the process of associating a digital signature with a driver package. Digital signatures are used in Windows device installations to verify the identity of the vendor providing the driver packages as well as to verify the integrity of the driver packages. All the drivers you usually install on your PC from Windows Update, Original Equipment Manufacturers, or some other third-party driver download software and so on must be verified digitally by Microsoft through the digital signature. A digital signature is an electronic security mark that verifies the publisher for the driver and all the relevant information related to it. That’s why Windows won’t run a driver if it isn’t certified by Microsoft, be it a 32-bit or 64-bit system – this is called the Driver Signature Enforcement. The only Kernel-mode drivers that Windows 10 will load are the ones that are digitally signed by the Dev Portal. However, the changes only affect the new installations of the operating system with Secure Boot on while the non-upgraded fresh installations would require drivers that are signed by Microsoft. The “Windows requires a digitally signed driver” error indicates that the driver you are trying to update or install hasn’t been signed digitally by the issuing authority, preventing you from installing or updating it. To resolve this issue, you can try to update the drivers directly from the manufacturer’s site. You could also disable driver signing via Group Policy Editor.

Option 1 – Update the device drivers directly from the manufacturer’s site

The reason why you’re getting the “Windows requires a digitally signed driver” error in the first place is that you might have downloaded the drivers from external media. It could also be that the drivers didn’t update for some time now and the issuing authority changed its policies. Thus, you can try to update the drivers straight from the manufacturer’s website and install them. If this option didn’t work, then you’ll have to disable the driver signing or its recognition in Windows 10. Keep in mind that doing so is not advisable if you have to use the concerned driver.

Option 2 – Disable driver signing via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: User configuration > Administrative templates > System > Driver installation
• Next, double click on the “Code signing for device drivers” entry located on the right pane to open its properties where you’ll see the following description:

“This setting determines how the system responds when a user tries to install device driver files that are not digitally signed. It establishes the least secure response permitted on the systems of users in the group. Users can use the System in Control Panel to select a more secure setting, but when this setting is enabled, the system does not implement any setting less secure than the one the setting established. When you enable this setting, use the drop-down box to specify the desired response. “Ignore” directs the system to proceed with the installation even if it includes unsigned files. “Warn” notifies the user that files are not digitally signed and lets the user decide whether to stop or to proceed with the installation and whether to permit unsigned files to be installed. “Warn” is the default. “Block” directs the system to refuse to install unsigned files. As a result, the installation stops, and none of the files in the driver package are installed. To change driver file security without specifying a setting, use System in Control Panel. Right-click My Computer, click Properties, click the Hardware tab, and then click the Driver Signing button.”

• Now select the radio button for “Enabled” and select Ignore from the drop-down menu under “When Windows detects a driver file without a digital signature”.
• Then click on the Apply and OK buttons to save the changes made. This will get rid of the “Windows requires a digitally signed driver” error but take note that this will also make your system less secure.

‘R6025 pure virtual function call’ is a runtime error that occurs suddenly on the screen and disrupts the program being run prior to it. This error display indicates that the program has been corrupted. R6025 runtime error usually occurs with the Visual C++ framework.

Solution

Error Causes

This error occurs when the C++ program crashes which is usually because of the malfunctioning or missing of the device driver or incomplete device driver files. It happens because your application indirectly calls a pure virtual member function in a context where a call to the function is invalid. Most of the time, the compiler detects it and reports it as an error when building the application. R6025 error is usually detected at run time.

Further Information and Manual Repair

To fix the R6025 pure virtual function call error, you need to find the call to the pure virtual function. After you find the call, you need to rewrite the code so that it is not called again. There are 2 ways to do this:

Alternative 1

One way to fix the R6025 pure virtual function call is to replace the function with an implementation that calls the Windows API function DebugBreak. The DebugBreak causes a hard-coded breakpoint. Once the code stops running at this breakpoint, it is easy for you to view the call stack. By viewing the call stack you can identify the place where the function was actually called.

Alternative 2

Another quick way to find a call to a pure virtual function to fix the R6025 error is to set a breakpoint on the _purecall function that is usually found in PureVirt.c. By breaking this function you can trace the problem occurring and rewrite the call to ensure the error does not occur and the program you are trying to develop on the Visual C++ framework is easily developed. If R6025 Error is related to Windows Registry Problem Then here’s how you can fix the problem: To fix the runtime error R6025, run registry cleaner software to scan and fix all errors.  This alternative is suitable if the R6025 error is related to the Windows registry problem and where the error has occurred due to corrupted or malicious registry entries. You can download the registry cleaner repair tool for free. Run it to scan errors and then click the fix error button to repair the problem immediately.

Can not open and run EXE file in Windows is not a new issue and sadly it can still happen from time to time, luckily this step by step solution will help you to resolve this problem fast and effective in no time. Try the below solutions in no particular order and I hope that you will solve the issue fast and be able to return to using the computer like it never happened

1. Run SFC scan

   As the EXE file not opening issue lies in the Windows OS, the SFC tool will be able to identify the cause and fix this issue. Press ⊞ WINDOWS + X and choose command prompt (admin) in command prompt type: sfc /scannow Press ENTER

2. Check registry and modify if needed

   Sometimes value in the registry key is wrong and can cause this error, in order to check if this is the case, we will open the registry editor and find out Press ⊞ WINDOWS + R to bring run dialog up type in it: RegEdit and press ENTER In the left pane of the Registry Editor window, click on the HKEY_CLASSES_ROOT to expand the section Scroll down to find out the .exe registry and click on it Go to the right pane of the window and double-click on the Default and set the Value Data as exefile Click on the OK button Next, located the given in the window: HKEY_CLASSES_ROOT>exefile>shell>open>command Click on the “Command” in the left pane of the window In the right pane of the window double-click on the Default and set Value Data as “%1” %* Click on the OK button Restart your computer and check if the issue persists

3. Turn off Firewall and defender

   If you have a firewall and antivirus active there might be a chance of a conflict and that firewall or antivirus is preventing the EXE file from starting, disable your firewall and anti-virus and try again to open the EXE file.

4. Turn off user account control

   User account control can also like a firewall prevent some files from executing, go into accounts and turn off user account control to see if this might be an issue preventing you from opening the file.

If you are starting to get into the “wonderful” world of coding there is a high chance that you have heard of GitHub or Git for short and there is a slight chance that you might be confused about what exactly GitHub is. If this is the case, we are welcoming you to go through our article and find everything about it and why it is so popular and used all around the world.

What exactly is GitHub?

If we want to go all technical and just point the obvious we could say that GitHub is basically a WEB site and cloud service used for storing and managing code in all languages. But to truly understand why you should use GitHub and not Dropbox or any storage service instead you need to understand concepts like Version Control and Git.

Version Control

Version control is meant to help developers to work separately on different parts of codes and update is separately not breaking the original one. Take note that this option is meant when there is a big project and has more than one coder working on it. If you are a solo coder on your personal project this might not be anything groundbreaking for you personally. But let’s now assume that you are part of a team and that your task is to edit only one function of a project and other people working will also have their tasks. With version control, you could take only part of the code and work on it and once you are finished merge it back into the main repository. All changes in the main code are automatically tracked and can be easily reverted back if needed. The good stuff is that rolling back can be used only let’s say on a code you submitted and other changes made to the source can be kept. As you can see this makes a very good and efficient working space and a good coding environment.

Git

Git itself is a specific version control system, an open-source version control system to be more precise created by Linus Torvalds in 2005. It is a distributed version control system, which means that the entire codebase and history is available on every developer’s computer, which allows for easy branching and merging. Currently, over 87% of worldwide developers are using Git on a daily basis.

So GitHub is?

GitHub is a profit company that offers a cloud-based Git repository hosting service, in other words, it automates and makes it easy for everyone to use Git for version control and collaboration. It focuses on user interface and ease of use so even beginner coders can use it right away without any large confusion and using command lines and setting it themselves manually. GitHub also has a free personal plan in which you can host a public code repository completely free. This option placed GitHub very popular with open source projects. If you are a company you can purchase a plan to have a private code repository shared only to members of your team or company.

Conclusion

As stated almost every developer on a planet uses some version of Git, many of them are on GitHub and there is a lot of open source projects on it. Some employers even ask to see your GitHub repository when deciding if they want to employ you, think of it as a portfolio for coders. There is not a single disadvantage and not a single argument against using it, especially it has a personal free option. So if you want to look better and more professional in the coding world go, make an account and place some code on it, share it with the world, and see how it goes. You might even get some help on projects from other coders if you need it.

In today’s world and age, there are some essential IT skills that basically everyone should know. No matter in what field you are working some skills are just needed in order to function properly in the work. So, without further ado let's dive into what are these essential IT skills everyone, even your grandmother should know.

5 Essential IT skills everybody should know

1. Word processing

   No matter are you creating or editing business documents or just trying to help a friend or relative, word processing skill is an essential asset and requirement in today’s age. Writing anything on a bunch of paper is time-consuming, papers can get lost, and searching for a particular item inside a bunch of papers is not a really enjoyable experience. A much easier solution is to write, format, and keep everything on the computer and almost all employers are asking for this skill.

2. Send and using emails

   Today we live in the digital age and most communication is done in real-time via messaging apps and file sharing is done via file-sharing services. Despite mentioned technology, many files are shared and sent through emails. When a message is too long or complex when it needs to have some attachment or to be kept in archive emails are the way to go and therefore using email is a must-have essential skill.

3. Using search engines

   When talking about using search engines we really do not think about firing up your favorite browser, going into the search engine,s and typing cat pictures. What we think is that a person should know how to use a search engine properly, tweak its search options, and phrase words and sentences to find everything he or she needs.

4. Doing data work

   Data entry and data calculations have been made easier than ever thanks to today's technology. Microsoft excel, libre office calc, google sheets, etc. are all capable of performing a great variety of calculations and keeping track of plenty of required data. This skill is often asked by employers as an essential one.

5. Cyber security

   Each employee or person, in general, should be quite aware of various scams and best practices to keep itself safe in this digital world. We have several articles on this topic and there are a great variety of articles on the internet as well.

Conclusion

No matter are you young or old, employed or looking for a job, these skills are a must-have in today’s world.  There are a lot of great tutorials online on these various topics and I am sure that your knowledgeable friend or cousin would be happy to help and show you how to do all of these things.

If you are trying to copy a folder or file in your Windows 10 computer but encountered an error that says, “There is insufficient disk space to complete operation”, then you’ve come to the right place as this post will walk you through how you can fix the error. This kind of problem could be due to lack of disk space, corrupted disk, and many more. In such cases, this error usually pops up when you move or copy a file or folder to a particular location. There are several potential fixes you can check out to fix this error. You can try to run the Storage Sense or Disk Cleanup or try copying or moving the file in a Clean Boot State. You could also try formatting the given partition to NTFS. For more information, refer to each one of the options provided below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the “There is insufficient disk space to complete operation” error.

Option 2 – Restart your computer in a Clean Boot State

If the first options didn’t work and you still see the “There is insufficient disk space to complete operation” error when you copy folder or files, you can try putting your computer in a Clean Boot State and then again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect copy the folder or file once more and check if the error is now gone.

Option 3 – Try formatting the given partition to NTFS

Even though this option may take a lot of your time, it is proven to fix the “There is insufficient disk space to complete operation” error as reported by many users who also went through the same dilemma. So if the removable disk is showing the same error message no matter which computer you insert it, you might have to format the drive with the help of Command Prompt. But before you do that, you must know that all the contents of your drive will be permanently deleted after you format it.

• Tap Win + R to launch Run.
• Type in cmd and then tap Enter or click OK to open the Command Prompt.
• And in the elevated window of Command Prompt, type in the following command:

format F: /fs:ntfs

In the command given above, “F” is the drive letter and “NTFS” is the file system you want. Just remember to replace “F” with the drive letter you want to format as well as the file system you prefer. Brace yourself as this process might take quite a while even if you only have a 4 GB USB drive – so you must not close the window under any circumstances as the drive might get corrupted and wait for the process to finish.

Error 400 - What is it?

Error 400 is a bad request error that displays in the internet browser like a web page. It pops up when the web page you’ve requested cannot be found. Error 400 may be displayed in one of the following formats on the computer screen:

• ‘400 Bad Request’
• Bad Request - Invalid URL"
• "HTTP Error 400 - Bad Request"
• "Bad Request. Your browser sent a request that this server could not understand.”
• "HTTP Error 400. The request hostname is invalid."
• "400 - Bad request. The request could not be understood by the server due to malformed syntax. The client should not repeat the request without modifications."

Solution

Error Causes

Error 400 can be generated due to multiple reasons. These include:

• Wrong URL
• Browser cookies
• Outdated DNS cache

Though this error code is not fatal like the blue screen of death and runtime errors nonetheless it is still advisable to fix it to access your desired website without any inconvenience.

Further Information and Manual Repair

Here are some of the best ways to fix error 400 on your PC without any professional help. Try these methods to resolve error 400:

Method 1

This might come to you by surprise that the most common cause for a 400 Bad Request error is because the URL of the website was typed wrong. So, first things first make sure the URL you’ve inserted is correct. If the URL typed is correct, then try other methods illustrated below.

Method 2

Sometimes error 400 may pop up due to outdated DNS records. DNS cache stores the location (IP addresses) of web servers that contain pages that you’ve viewed recently. You are unable to access the site if the location of the webserver changes before the entry in your DNS cache updates. If this is the error cause then simply clear your DNS cache to resolve. Follow these steps to clear the DNS cache on Windows 8.

• Press Win+X to open the WinX menu.
• Now ‘right click’ on command prompt and select RUN as Administrator. Enter the following command:
• ipconfig /flushdns

If the command was successful, you will see the following message: Windows IP configuration successfully flushed the DNS Resolver Cache. This method will hopefully repair error 400 on your computer screen.

Method 3

Another reason for error 400 can be browser cookies. Many sites report error 400 when a cookie it reads is corrupt or too old. In such a situation it is advisable to clear your browser cookies. You can do it manually but it can be time-consuming virtually because the steps involved in deleting cookies differ considerably depending on what web browser you’re using. So, to avoid the hassle it is advisable to download Reimage to remove browser cookies immediately. This is a user-friendly PC Fixer deployed with a powerful registry cleaner. It removes all obsolete and unnecessary files from your PC including junk files, internet history, and cookies in seconds. Click here to download Restoro.

Today we will be solving the Device not found 3F0 error which is a common error, especially among HP (HP Pavilion G6), Lenovo, Acer, and Dell laptops/desktops. This error occurs when the computer is turned ON and when the system is about to boot. It can happen on windows 7,  8, or 10. When a mentioned error occurs one of the following messages will be displayed on your screen:

• “No bootable device – insert boot disk and press any key”
• “No Boot Device Found. Press any key to reboot the machine”
• “Boot Device Not Found. Please install an operating system on your hard disk. Hard Disk (3FO)”
• “No boot device is available”

The most common reasons for 3F0 error to occur is:

• Using the unbootable device or disk to boot from.
• If the bootable hard drive you are using might have corrupted or damaged somehow.
• MBR or boot sector is damaged on the bootable hard drive.
• If your system has gone through a virus or malware attack.
• The wrong boot order in the BIOS.
• Hard disk connection problem.
• System files or boot files unknowingly damaged.
• Corrupt hard drive partitions.

This is well, the most simple solution and the easiest one, try to change the boot sequence in the BIOS settings of your motherboard. Sometimes most easier solutions can provide great results and solve our problems. If sadly this fails and the issue persists move to the next solution.

2: Perform a Hard Reset

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Performing hard reset can often solve issues, to perform a hard reset do the following:

• Turn off the computer and unplug the power adapter. If there is a removable battery, it should also be removed.
• Then disconnect all peripherals, including the removable hard drive, etc.

then

• Press and hold the power button for 15 seconds to drain all remaining power.
• Insert the battery, and then re-plug the AC adapter into the laptop.
• Press the power button to turn on the computer.
• Once the computer starts up properly and the startup menu appears, use the arrow keys to select “Start Windows normally” and then press Enter.

Reconnect everything back of your peripherals. If by any chance problem still persists follow the next step:

3: Test Hard Drive Using HP Diagnostic Tool

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Use the built-in tool in the Hp device to solve the issue:

• Turn on your computer and keep pressing the Esc key until the menu appears on the screen.
• Next, press the F2 key.
• Choose the Components Tests option from the HP PC Hardware Diagnostics menu.
• Select Hard Drive from the Component Tests menu.
• Click on the Quick Test, then click on the Run once button.
• If there are still any issues with your hard drive, then run the Extensive Test.

4: Restore BIOS Default Settings

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• Press the Power button to start the computer, and immediately after this, repeatedly press the F10 key to enter the BIOS setup menu.
• To load and restore BIOS Setup Default settings, press F9 on the BIOS setup menu.
• Once loaded, press F10 to Save and Exit.
• Select yes, and then press Enter when it says Exit Saving Changes.

5: Reconnect Your Hard Drive

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• Turn the computer off and remove the power cable.
• If you have a removable battery, take it out
• Disconnect your hard drive and then connect it back.
• Reassemble your computer and turn the computer on to see if it fixed the issue.

6: Fix and Rebuild Damaged MBR

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• Boot from the original installation DVD (or the recovery USB)
• At the Welcome screen, click Repair your computer.
• Choose Troubleshoot.
• Choose Command Prompt.
• When the Command Prompt loads, type the following commands: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd.

7: Fix Operating System

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• Prepare a Windows installation disc, CD/DVD or USB flash drive and connect it to your PC.
• During the installation process, launch Command Prompt.
• In Windows 7, under the System Recovery Options tab, click Startup Repair.
• In Windows 8 and Windows 10, click Repair your computer, then select Troubleshoot > Advanced options > Automatic Repair (Windows 8) or Startup Repair (Windows 10).

8: Replace the Hard Disk

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

• Tap the Ctrl + Alt + Del to pull up the Security options window.
• From there, select the option to open the Task Manager.
• Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
• Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.