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REvil vanishes over night without trace

REvilREevil is one of the most active and successful hacking groups connected to Russia and operating all over the world. The group recently demanded a huge bitcoin ransom for an attack targeting IT firm Kaseya in the USA.

Since Tuesday blog and payment site run by REvil group cannot be longer reached without any kind of explanation or why.

The reason behind the disappearance is unknown but has sparked speculation that the group may have been targeted deliberately by authorities.

US President Joe Biden said he raised the issue with Vladimir Putin during a phone call on Friday, after discussing the subject during a summit with the Russian president in Geneva last month.

Mr. Biden told reporters that he had "made it very clear to him...we expect them to act" on information and also hinted the US could take direct digital retaliation on servers used for intrusions.

The timing of Tuesday's outage has sparked speculation that either the US or Russian officials may have taken action against REvil - though officials have so far declined to comment and cyber experts say sudden disappearances of groups are not necessarily uncommon.

The development comes after a series of high-profile ransomware attacks which have hit major US businesses this year.

The FBI accused REvil - also known as Sodinokibi - of being behind a ransomware attack on the world's largest meat processing company JBS last month.

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How to Fix File System Error 2147219196
If you receive an error message saying, “File System Error 2147219196” when trying to open a picture, access a file or when moving a folder on your Windows 10 computer then read on as this post will help you resolve this error. According to experts, this error started to appear right after the Windows Update v1803 was released. Users who installed the new Windows version faced the same dilemma. This error might be caused by a corrupted disk or it could be due to some broken Windows components or due to file system encryptions. Before you troubleshoot the problem, make sure that you are logged in as an administrator.

Option 1 – Update Windows

The first thing you can do to Resolve File System Error -2147219196 is to update Windows. Since Microsoft is already aware of this issue, they might have already released a fix for this in one of their new updates so make sure to check for any available updates on your computer and have it installed right away.
  • Tap Win + S to open Search then type “update” in the field and from the search results that appear, click on Windows Update.
  • After that, it will open Windows Update under Settings and from there click the Check for Updates button and let Windows check for any available updates.
  • And if there are any updates available, download and install them on your Windows 10 computer.
  • Restart your PC and check if the error is now fixed or not.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.

Option 3 – Disable the File System Encryption

File System Encryption allows you to encrypt drives to protect them from being accessed from another computer. This is the standard practice in various organizations in order to protect their data. However, there are times when the file encryption system caused issues for users in accessing files and throws the File System Error -2147219196 instead which is why you need to temporarily disable it to access your file. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “control” in the field to open Control Panel.
  • From there, navigate to Security and select the BitLocker Drive Encryption option from the list.
  • After that, make sure that all your drives are not encrypted and if any of them are encrypted, turn off encryption by selecting Turn off BitLocker.
  • Reboot your computer for the changes to take effect.

Option 4 – Run SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
  • Restart your computer once the scan is completed.
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Couldn’t open PDF in Edge Error in Windows
As you know, Microsoft Edge is the default web browser in Windows 10 operating system. It is a built-in browser that replaced the ancient Internet Explorer for its performance and features. Aside from being the default web browser, it is also set as a default PDF viewer in Windows 10. So if you open a PDF file, it will be automatically opened in the Edge browser even if you have installed a PDF reader on your computer. However, some users recently reported getting an error that says, “Couldn’t open PDF in Edge, Something’s keeping this PDF from the opening” when they tried to open a PDF file or view an internet link that has a downloadable PDF file in the Edge browser. If you are one of these users, read on as this post will help you troubleshoot the problem and fix it. This kind of error mostly occurs if you have installed other PDF viewers on your computer. They could be interrupting Edge while it tries to open the PDF documents. To fix it, check if Microsoft Edge is set as the default PDF viewer or you could also try to clear its browsing cache. In addition, you could also reset or repair Edge. For detailed instructions, refer to the given options below.

Option 1 – Check if Microsoft Edge is set as the default PDF viewer

The first thing you can do is to check if Edge is set as the default PDF viewer. If it’s not, you have to set it as one to fix the problem.
  • Open Control Panel and go to Default Programs.
  • Then click on the “Associate a file type or protocol with a program” option.
  • Next, select the PDF file option and click on Change program.
  • After that, select Microsoft Edge in the pop-up window and then select the “Always use this app to open .pdf” option.
  • Now click the OK button to set Edge as the default PDF viewer and then check if you can now open the PDF file in the Edge browser.

Option 2 – Clear the browser cache of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 3 – Reset, repair or reinstall Microsoft Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:
  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages
Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.
  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your PC.
  • Now all you have to do is to re-register Microsoft Edge using PowerShell. In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
Note: Once again, make sure that you key in your user account name in place of “YourUsername.
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.
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A Quick Way to Fixing Error 0x8007045D

What Does 0x8007045D Error Code Mean?

The 0x8007045D error code is an I/O (input and output) error that is associated with the registry. It indicates that the Windows operating system has become overloaded with invalid system references in the registry. This may prevent you from executing reading and writing to and from devices successfully.

Error Causes

Registry is the main database of your PC. This portion of your computer saves all the activities that you perform on your PC including the junk files, temporary internet files, invalid entries, bad registry keys, and more. This clutters the hard disk. If the unnecessary files are not removed from the registry, it may lead to I/O errors like 0x8007045D. On the hard drive, some parts of the drive may fail to function. If this is not fixed on the time it may lead to serious disk damage and registry corruption eventually resulting in system failure. System failure can make you lose all the valuable data saved on your system for good.

How to Fix the Error Code 0x8007045D?

Error codes on your PC are like warnings. These codes indicate that your PC has some issue. Therefore ignoring it is not wise. To spare yourself from such serious PC damages, it is advisable to take correct measures timely instead of prolonging and making the situation go from bad to worse.
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Fix ERR_SSL_VERSION_INTERFERENCE on Chrome
If you encounter the ERR_SSL_VERSION_INTERFERENCE error on your Google Chrome browser then this means that the browser is trying to load a website with SSL protocol but is not able to do so. This error can occur for many reasons and in this post, you will be given potential fixes that could help you in resolving the problem. But bear in mind that these potential fixes are not that straightforward forward so if you encounter an option you don’t understand much, just skip to the options you have the knowledge of. There is no direct fault in the browser for the ERR_SSL_VERSION_INTERFERENCE error as there are issues with caching the website data locally on your computer. Moreover, this kind of error can also appear when a website is coded incorrectly or if there are conflicting browser extensions installed in the browser that prevents the website to function properly. Refer to the suggestions given below to fix the ERR_SSL_VERSION_INTERFERENCE error in Chrome on Windows 10.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try disabling TSL 1.3

If clearing the browser data didn’t fix the problem, you can also try to disable TSL 1.3 in Chrome. To do so, refer to these steps:
  • Open Google Chrome.
  • Next, type in “chrome://flags/#tls13-variant” in the address bar and tap Enter.
  • After that, you should see the experimental features page for Google Chrome where you can set TSL 1.3 to disabled.
  • After disabling TSL 1.3, restart your computer and check if the problem is fixed or not.

Option 3 – Reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the ERR_SSL_VERSION_INTERFERENCE error just follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Fix Error Code 0xc0000225 in Windows 10
Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished. In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.

Solution if you can not log into windows due to repeating error

If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10. Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.

Solution if you can log into Windows

If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.
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How to Fix Error Code 0x8007041d on Your PC

Error Code 0x8007041d - What is It?

Error Code 0x8007041d is an error that arises during the Windows 10 Update process. In some cases, this error code can also arise during the Windows 10 Activation process. It is an error code that has been present in multiple versions of the software but usually arises when antivirus or registry issues interfere with the Windows Update or Activation software.

Common symptoms include:

  • Inability to download the needed Windows 10 updates
  • Inability to complete the Windows 10 Update process

If you are experiencing the Error Code 0x8007041d on your machine, there are several methods that you can use to attempt to resolve the problem. Several of the steps that are most successful for the resolution of this error require familiarity with registry and antivirus tools, so if you are unsure of your ability to complete these steps on your own, contact a qualified computer repair technician to assist you.

Solution

Restoro box imageError Causes

In most cases, Error Code 0x8007041d arises when there is a conflict between multiple antivirus or malware tools on the computer, if there is an issue in the Windows registry, or if your Windows Defender software is out of date. During the Windows Update process, the system checks to ensure that there are not any factors that are present that could introduce viruses to the system, so if there are any indicators that could present issues to the software, Error Code 0x8007041d will often arise.

Further Information and Manual Repair

For users who experience Error Code 0x8007041d, there are several steps that can be taken to resolve the issue. If the following methods are not successful for you or if you are unsure of your ability to undertake them on your own, contact a qualified Windows 10 computer technician.

Here are the best ways to attempt to fix Error Code 0x8007041d on your computer:

Method 1:  Remove Additional Security Software Apart from Windows Defender

In some cases, having multiple versions of malware or antivirus software installed on your computer can cause the Windows system to create conflicts between them, which can interfere with your ability to update. During the update process, the system may attempt to determine if there is any malware present, and having multiple kinds of antivirus software present on the same machine may return mixed results.

If you currently are running antivirus software that is separate from Windows Defender, consider removing it from your computer prior to running the update software. This may allow you to successfully complete your update process without conflict. Additional software can be reinstalled after the update is complete, but make sure to keep both sets of software up to date in order to lessen the chances of encountering this error code again during future updates.

Method 2:  Update Your Windows Defender Software

If you currently have Windows Defender as your primary antivirus software, check to see whether it is fully up to date. Out of date antivirus software can cause conflicts with the Windows Update process since the update to Windows 10 will not be able to be completed unless the system is free from viruses or malware.

If you are unsure of whether or not your Windows Defender is up to date, open it and run the process to check for updates, then re-attempt to run Windows Update. In some cases, you may want to restart your computer before running the Windows 10 Update process a second time.

Method 3:  Run the Registry Repair Tool

Another issue that could cause Error Code 0x8007041d is a problem in the system registry. If you believe that this may be the case, run the Windows Registry Repair Tool on your machine to check for and resolve any issues. This is a fairly simple and straightforward tool to use, but it can help you to resolve any number of problems that may interfere with your ability to update your Windows 10 software.

If you have taken the steps listed above, restart your computer before attempting to proceed with the Windows Update process. If the three methods listed above are not successful in completely resolving Error Code 0x8007041d on your machine or if you are not comfortable in your ability to implement these steps on your own, contact a qualified Windows repair technician who is familiar with the Windows Update process to assist you.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
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How to Fix Windows Setup Error 0x80300002
Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:
“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”
You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.
  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.
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Fix 0xc00d36cb error in Windows 10
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
  1. Run the video playback troubleshooter

    • Click on Start and select Settings.
    • Go to Update and Security.
    • Scroll down and open the Troubleshoot tab.
    • Scroll down and select the Video Playback option.
    • Click the Run the Troubleshooter button.
    • The troubleshooter will perform an initial scan and offer a few options.
    • Select Continue with this troubleshooter.
    • The troubleshooter will scan the system again for driver and codec issues.
    • Follow on-screen instructions and apply recommended fixes.
  2. Reset the Movies and TV app

    • Click on Start and select Settings.
    • Go to Apps and open the Apps and features tab.
    • Scroll down to Movies and TV.
    • Select Movies and TV.
    • Click Advanced options.
    • Scroll down and click on the Reset button.
  3. Create a new user account

    • Click on Start and select Settings.
    • Open Accounts.
    • Open the Family & other users tab.
    • Scroll down to Other users and click the Add someone else to this PC button.
    • In the Microsoft account window, type your email address.
    • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
    • Next, select Add a user without a Microsoft account (for a local account).
      • Else, enter your Microsoft account login details.
    • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
    • Once the new profile is ready, log out of your current account.
  4. Check for permission issues

    • Right-click on the problematic file and select Properties.
    • Open the Security tab.
    • Click the Advanced button.
    • In the Advanced Security Setting window, click the Change link.
    • In the Select User or Group window, enter Everyone in the text box.
    • Click the Check Names button.
    • Click OK and Apply to save the changes.
    • Close all the Properties windows.
    • Try playing the file or modifying the properties and check for any improvements.
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Computer is stuck on the Hi there screen
As you know, installing Windows 10 is quite a complicated process in the background even though it may look like an easy task in the foreground. There are times when the setup is stuck on the “Hi there” screen where you won’t be able to input any information in the fields given and you wouldn’t be able to do anything else since the screen does not move ahead. There are a lot of possible reasons why this issue occurs. It could be due to a damaged setup image, invalid boot configuration, and many more. To resolve this problem, there are several options you can check out. You can try to get a new setup image or run the Automatic Repair or you could also try to recreate the Boot Configuration files or BCD. To get started in checking out these solutions, make sure to follow the instructions provided below.

Option 1 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.
  • You can start by creating and booting from a bootable Windows 10 USB Stick.
  • After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
  • Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
  • Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve stuck screen issue in your Windows 10 computer.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 4 – Try getting a new Windows image file

If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
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