Razer Hazel, an RGB mask for max protection

Create Custom Views in Event Viewer

The Event Viewer in the Windows operating system is used to troubleshoot any computer issues. It is one of the most useful tools that keep logs of both security and system events. It also monitors for both software and hardware problems in the computer. This tool is the only one with amazing features that maintain logs about everything that’s going on in the computer system. It keeps track of all the information to the point where going over them will take a lot of time. Luckily, the Event Viewer tool now allows users to create custom views where you can set the filters and sort the data recorded to limit the information details to only what you’re interested in seeing. For instance, if you want to troubleshoot with one hard drive, you can just create a special custom view to display only the hard drive warnings in the security logs. This will save you hassle and time. Take note that the logs in the Event Viewer are divided into two main categories namely the Window logs and the Application and Services logs. You can just set the filter to the logs by their event id, specific date, and many other events when you have to troubleshoot some problem in your computer. So if you are trying to troubleshoot a problem in your Windows 10 computer and you’re checking the Event Viewer, read on as this post will guide you in creating custom event views in the Event Viewer. To get started, refer to the instructions given below. Step 1: Go to the Start menu and in the search box, type “event viewer” and then click on Event Viewer from the search results to open it. Step 2: After opening Event Viewer, click on Custom Views located in the left pane of the window. Step 3: Next, click on the Administrative events under the Custom View to create special log views. Step 4: Then on the right side of the window, click on Create Custom View to open the Create Custom View window. Step 5: There is a logged drop-down list under Filter. From there, you have the option to choose an appropriate predefined time or use a custom time range for your Custom log views. Step 6: After that, select an appropriate event level for your custom view. You have fine entry-level options to choose from such as critical event level, error, warning, information and verbose.

Critical – select this if you want to see the events that require your immediate attention in the custom view.
Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
Verbose – select this if you want to see detailed information about all the events.

Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.

By the log – you can select two options called Windows log and, Application and Service logs. The Windows logs allow you to filter the logs created during events like setup, security, applications, and system events. While the Application and Service logs filter the log created by the installed applications in your system.
By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.

Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.

Enable or disable Fast User Switching

When your computer is slow, you don’t have much choice but to wait until it gets done with a task at its own pace, albeit a slow one. So if you want to switch user accounts on your computer a couple of times daily, then a slow computer can get really irritating. What makes system processes slow is that the accounts have some programs or applications running and resources allocated to them. And besides, if your computer is already low on performance, it will kill the natural fluidic flow of the user. But worry not, for this post will guide you in switching user accounts with the help of some minor tweaks in your Windows 10 computer. To disable or enable Fast User Switching, you have two methods to do that using the Registry Editor and the Group Policy Editor. Either way, refer to the instructions laid out below.

Option 1 – Enable or disable Fast User Switching via Registry Editor

Tap the Win + R keys to open the Run dialog box.
After that, type “Regedit” in the field and tap Enter to open the Registry Editor.
Next, go to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
Then right-click on System and select New > DWORD (32-bit) Value and name this newly created DWORD as “HideFastUserSwitching”.
Now double click on it. If you want to enable Fast User Switching, input “0” as the value, and if you want to disable it, input “1” as its value.
Restart your PC to successfully apply the changes made.

Option 2 – Enable or disable Fast User Switching via Group Policy Editor

Take note that this option will not work if you are using the Windows 10 Home edition since the Group Policy Editor does not come with Windows 10 Home. Refer to the steps below to enable or disable Fast User Switching using Group Policy Editor.

Tap the Win + R keys to open the Run dialog box and then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
Next, navigate to this path inside the Group Policy Editor: Computer ConfigurationAdministrative TemplatesSystemLogon
Now double click on the configuration listing labeled as “Hide entry points for Fast User Switching” to open the configuration page.

Note: On the configuration page, you will see the following description:

“This policy setting allows you to hide the Switch User interface in the Logon UI, the Start menu, and the Task Manager. If you enable this policy setting, the Switch User interface is hidden from the user who is attempting to log on or is logged on to the computer that has this policy applied. The locations that the Switch User interface appears in the Logon UI, the Start menu, and the Task Manager. If you disable or do not configure this policy setting, the Switch User interface is accessible to the user in the three locations.”

From there, you can choose to enable or disable the Fast User Switching depending on your preferences. After you’ve selected, click OK and exit the Group Policy Editor.
Now restart your PC to apply the changes made successfully.

Fix An internal error has occurred 0x80070716

If you see the following error message in the File History tab of the File Recovery utility of the Windows Backup module in your Windows 10 computer, read on as this post will guide you in fixing it with the help of two potential fixes.

“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”

You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.

Option 1 – Try checking the status of the Windows Backup Service

First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Option 2 – Try checking the Registry setting of Windows Backup

Tap the Win + R keys to open the Run dialog box.
Then type “Regedit” in the field and tap Enter to open the Registry Editor.
After opening the Registry Editor, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackup
From there, look for DWORDs named “ValidConfig” and “ValidSystemImageBackup” located in the right-side panel.
Once you found them, delete them or set both of their values to “0” and make sure that the base is Hexadecimal and click OK.
Now exit the Registry Editor and restart your computer to apply the changes made.

Disabling Absolute Volume in Windows 10

As you know, Bluetooth headphones allow users to connect to their mobile devices wirelessly. This allows you to talk on your mobile device or listen to music without having to connect any cords or wires. Additionally, it even allows you to adjust the volume of a left or right speaker. However, Bluetooth headphones in Windows 10 are another story as their scope is limited. For instance, the left and right pieces can’t have different volume levels. But if you still want to change the dual control of the volume of headphones separately in Windows 10. And in this post, you will be guided on how exactly you can do that. In addition, in this post, you will also be guided on what you can do if the Windows Update messed with the Bluetooth volume control and what you can do to disable the absolute volume in Windows 10. In case you don’t know, the Absolute Volume feature is actually incompatible with a number of Bluetooth devices which can result in the inability of the Bluetooth device to adjust its volume. Thus, if you experience this kind of issue, you’ll notice that the volume slider in the taskbar and the device volume control neither have any effect in adjusting the volume. And each time you try to adjust the volume level for one speaker, the volume of another speaker also automatically changes. In such a case, it would be difficult for you to separately change the dual volume control headphones. Worry not for there is an easy registry tweak you can try to make this possible to do. But before you proceed with the instructions provided below, make sure that you create a System Restore first. Once you have that covered, follow the steps below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor. Step_2: Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMControlSet001ControlBluetoothAudioAVRCPCT Step_3: After that, look for the entry named “DisableAbsoluteVolume” which should be located in the right pane. But if you’re unable to find this entry, you can just create it by right-clicking on the CT key and selecting New > DWORD (32-bit) value, and then assign “DisableAbsoluteVolume” as its name. Step_4: Once done, double click on the “DisableAbsoluteVolume” DWORD and set its value from 0 to 1. Step_5: Now exit the Registry Editor and restart your computer. On the other hand, you can also disable or enable the Absolute Volume feature by executing a command in the Command Prompt.

If you want to disable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f
If you want to enable the Absolute Volume feature, just execute this command: reg add HKLMSYSTEMControlSet001ControlBluetoothAudioAVRCPCT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

After you execute the command, just restart your computer.

After your computer restarts.

Once you’re done executing the given instructions above, you have to right-click on the speaker icon located in the system tray and select Open Sound Settings and click on Manage device settings – the same controls will be visible to you like earlier. Now when you change the volume level for one speaker, the other speaker should now remain as it is and won’t change alongside the speaker.

Software review series: Adobe Photoshop

From photo editing and compositing to digital painting, animation, and graphic design you can do it all in Photoshop. Bring ideas to life across desktop and iPad. Magically transform images with the power of AI. Learn new skills and share your projects via Livestream. Started as a photo editing application, photoshop has surpassed the original ideas and designs in the following years growing with each release and including more tools and flexibility not matched in other applications. Photoshop was the first to introduce many new features and set standards for other applications. How years have passed product grew and innovation was pushed forward, it took some time but eventually, photoshop was able to set itself as the industry-standard application for pixel editing and it holds that position even today. Throughout the world artist all over the globe are using it to create digital art in various fields be that illustrations, film, photography, texturing, etc. Its vast majority of tools and possibilities as well as its extensibility with plugins, actions, brushes have cemented it in the highest place in any designer or artist toolkit. Today you can get it as a part of a creative suite for a monthly fee on the official adobe website and even if you do not need other creative suite applications photoshop is worth the fee alone. Simply you have to try it, learn it, and then harvest its power. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Automatically restart apps when you sign back

If you wish to continue where you have left off when you signed out of Windows follow this guide and learn how to continue your work after signing in, restart apps in your Windows. You can set Windows 10 to Automatically save your restartable apps when you sign out and restart them after you sign in. Here’s how:

Right-click on the Windows logo to open the secret menu
Select Settings
Click open Accounts
From the left side, select Sign-in options
Scroll down till you see Restart apps setting
Toggle the Automatically save your restartable apps when you sign out and restart them after you sign in setting to On position

Software review series: Tor Browser

Back in the mid-'90s, when the US Navy was looking into ways to securely communicate sensitive intelligence information, a mathematician and two computer scientists emerged from the Naval Research Lab with something called "onion routing." It was a new kind of technology that would protect your internet traffic with layers of privacy. By 2003, The Onion Routing project, acronym Tor, was in the hands of the public, where its vast network of users the engine enabling Tor has since continued to grow. Today, thousands of volunteers all over the world are connecting their computers to the internet to create the Tor network by becoming "nodes" or "relays" for your internet traffic.

What is Tor?

At a basic level, Tor is a type of internet-connected network with its own internet browser. Once you connect to the internet with the Tor browser, your internet traffic is stripped of its first layer of identifying information as it enters the Tor network and is then sent bouncing through those relay nodes, which serve to encrypt and privatize your data, layer by layer like an onion. Finally, your traffic hits an exit node and leaves the Tor network for the open web. Once you're in the Tor network, it's nearly impossible for others to track your traffic's manic pinballing path across the globe. And once you leave the Tor network via an exit node, the website you view (assuming it has HTTPS in front of its address) isn't sure which part of the world you're hailing from, offering you more privacy and protection. Because Tor is a volunteer-run network, speed can often be an issue. As your traffic moves from node to node, you're likely to notice more speed loss than you would, for instance, with most commercial virtual private networks. This becomes particularly noticeable if you try to watch streaming Netflix content over Tor or make voice-over-IP phone calls or video calls with an app like Zoom. Tor technology isn't necessarily built to provide seamless audio-video experiences.

Tor and plugins

Speaking of videos, there are also limits to the amount of privacy Tor can offer you if you enable certain browser media plugins like Flash. Likewise, your browser's JavaScript plug-in which enables you to view a lot of websites' embedded media can still leak your IP address information. Torrenting files with Tor also exposes you to privacy risks. Because of these risks, Tor's privacy settings have these kinds of plug-ins disabled by default. If you're just looking to do general, daily internet perusal using a browser that will better hide your traffic from spying eyes, Tor probably isn't the best choice due to its slow speeds and incompatibility with most embedded media. But if you're concerned enough about privacy around a particular topic of internet research (and you don't have a VPN), Tor is probably the best choice for you.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

What to do if you can’t find Recycle Bin

The Recycle Bin is undeniably an important place to make files ready for deletion. To put it simply, it assumes some importance but there are times when it displays an unpredictable behavior. For instance, it just suddenly goes missing and even Cortana is unable to find it. A lot of users have experienced the missing Recycle Bin issue in their Windows 10 computers. If you are one of these users, you might have wondered where the Recycle Bin icon has gone and how you can get it back. Worry not, as this post will provide you a couple of options you can try to bring back Recycle Bin in your Windows 10 computer. Follow the given options below to get started.

Option 1 – Try to restore Recycle Bin

It could be that you have disabled the Recycle Bin by accident which is why Windows was not able to show it on your desktop. To restore Recycle Bin, follow these steps:

First, click on the Start button and select Settings.
Next, select the Personalization setting and then select Themes from the left pane.
After that, click on the “Desktop icon settings” link under the “Related Settings” heading. This will display a list of icons in the Desktop Icons window.
From there, make sure that you check the checkbox for “Recycle Bin” to make it appear on your Desktop screen once again.

Option 2 – Try to recreate the Recycle Bin

If the first option didn’t work, then it could be that Recycle Bin might have been deleted which is why you fail to restore it. And to resolve this problem, you need to recreate Recycle Bin. Refer to the following steps to do so:

You need to launch the Windows File Explorer first and go to the View tab.
From this tab, select Options and click on the drop-down arrow and then select the “Change folder and search option”.
Afterward, switch to the View tab when the Folder Options window appears on your screen and select the “Show hidden files, folders, and drives” option.
And then unmark the checkbox next to the “Hide protected operating system files (Recommended)” option and click on both the Apply and OK buttons, respectively.
Next, go back to the File Explorer and click on “This PC” located on the left bar and go to the C: drive.
From there, you will find a file named “$Recycle.Bin” located at the top.
Open this folder to access its contents and you should see the Recycle Bin icon located at the top.
After that, right-click on the Recycle Bin icon and click on the “Send To” option and then click on “Desktop (create shortcut)”.
It will then confirm and recreate the Recycle Bin icon on your Desktop screen.

Note: Even though this icon is quite similar to the original one, it actually differs from it. The difference is that you won’t see if fill up when you delete files and you can’t simply empty it by right-clicking on the shortcut. On the other hand, you can still drag items into it just like with the original one. So when you want to empty the content of the newly restored Recycle Bin, you just have to double-click on the shortcut and right-click on the recycle bin in the window that appears, and select the “Empty Recycle Bin” option. In addition, now that you’ve set up the Recycle Bin shortcut, you have to re-activate the “Hide protected operating system files” to keep the important files and folders in your computer hidden.

Option 3 – Try to repair the Recycle Bin

If both the first two options failed to restore the missing Recycle Bin, then you can try repairing it instead. There are times when the Recycle Bin is removed from the Desktop screen due to some corrupted Windows system files. To fix these corrupted system files, you can run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the missing Recycle Bin. To repair these corrupted system files, you can run the DISM commands:

Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth

Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Recycle Bin. To check if your computer is really in Tablet Mode, follow these steps:

Go to the Start menu and select Settings.
Next, select the System setting and from the left pane select the Tablet Mode.
From there, make sure that the buttons next to the options given below are set to the off position:
- Hide app icons on the taskbar in tablet mode
- Automatically hide the taskbar in tablet mode

Fix Err_Connection_Closed in Windows

If you suddenly encounter an error message that says, “This webpage is not available, Err_Connection_Closed” while browsing the internet or visiting a website and the website fails to load, then it means that there is some problem with your network connection. Similarly, you may also get other error messages like “Err_Network_Changed”, “Err_Connection_Reset” and “Err_Internet_Disconnected” errors in different browsers like Chrome, Firefox, and Edge. The problem lies in your Windows 10 computer and your internet connection since this is a network issue. So before you troubleshoot the problem using the suggestions given below, you need to refresh your browser first or you could also tap Ctrl + F5 on your keyboard to hard reload the webpage. If you’re still getting the same error message, then proceed to the guide below.

Option 1 – Try removing the Proxy

Removing the Proxy might also help you in fixing the “This webpage is not available, Err_Connection_Closed” error. Here’s how you can do it:

Tap the Win + R keys to open the Run dialog box.
Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
After that, go to the Connections tab and select the LAN settings.
From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
Now click the OK and the Apply buttons.
Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try using Google Public DNS

If the first option didn’t resolve the issue, you can try to use the Public DNS by Google and see if it can help fix the problem. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.

The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
Next, click on the “Change Adapter Settings” option.
After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
Right-click on your network connection and click on Properties.
Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the Err_Connection_Closed error. To do so, follow these steps:

Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

netsh winsock reset – type in this command to reset Winsock
netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
ipconfig /flushdns – type in this command to flush the DNS cache

Next, restart your PC and check if the problem’s fixed.

Option 4 – Disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’re getting the “This webpage is not available, Err_Connection_Closed” error when trying to browse the internet.

Option 5 – Try to check the network cables and then restart your router

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting this error.

Option 6 –Try a Network Reset

When all else fails, you might have to consider resetting your entire network settings. Simply follow the steps below to do so.

Click on the Start button and then click on the gear-like icon for Settings to open it.
Next, select Network and Internet.
Then scroll down and look for “Network Reset” – click on it and then click on the Reset now button.

This operation failed as no adapter ...

If you have set a static IP address manually in your Windows 10 computer and you encounter an error saying, “This operation failed as no adapter is in the state permissible for this operation”, then you won’t be able to connect to any network. Many users have reported that they were unable to connect to any network after they set their IP addresses manually and all they see is a red cross symbol on the network icon located at the left-hand side of the taskbar. And upon trying to release the IP configuration and renew the address using Command Prompt or Windows PowerShell, they are getting the error instead. Users also noted that their internet connection is fine since they were able to connect to their Wi-Fi connection on their mobile devices. However, they find it hard to connect to the internet using their PCs. To fix this issue, here are some possible fixes you can check out. Make sure to follow each one of the instructions carefully.

Option 1 – Try to run the Internet Connections troubleshooter

As you were not able to connect to your internet connection using your PC, you can try to run the Internet Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:

Tap the Win + I keys to open Settings.
After opening Settings, go to Update and Security.
Next, navigate to the Troubleshoot pane and select the Internet Connections section and click the Run Troubleshooter button to get started.
Wait until the troubleshooter is finished doing its job and then try connecting to your network again.

Option 2 – Try to perform Network Reset

As pointed out, the “This operation failed as no adapter is in the state permissible for this operation” error occurs due to the static IP you’ve set. Thus, to fix it, you can try to perform a Network Reset. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

Tap the Win + I keys to open Settings.
From there, go to the Network and Internet section.
Next, scroll down and look for “Network Reset” under the status pane.
After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.

Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

netsh winsock reset – type in this command to reset Winsock
netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
ipconfig /flushdns – type in this command to flush the DNS cache

Next, restart your PC and check if the problem’s fixed.

Option 5 – Temporarily disable Firewall and third-party antivirus Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

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