Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10.
This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.
Option 1 – Try to clear browser cache
- Open your Google Chrome browser.
- After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
- Now select every checkbox that you see and click on the Clear data button.
- Then restart your Chrome browser and check if you can now complete the download again.
Option 2 – Try to delete the cache files for Google Chrome
The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:
- First, open Google Chrome.
- Next, open this address in Chrome – chrome://settings/clearBrowserData
- After that, go to the Advanced tab and select all time as well as the first four options.
- Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.
Option 3 – Try allowing Google Chrome to keep local data
If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:
- Open Chrome and enter this address – chrome://settings/clearBrowserData
- After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
- Once done, restart Google Chrome and check it fixed the problem or not.
Option 4 – Try to enable the setting that offers to save password
As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address,
chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.
Option 5 – Try to create a new profile for Chrome
If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.
- First, click on the account icon located at the top-right corner of the profile.
- Next, go to the Manage People section and select Add Person > Add.
- After that, enter the details to add the new account and then restart Chrome.
Option 6 – Reset Chrome
Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
- Open Google Chrome, then tap the Alt + F keys.
- After that, click on Settings.
- Next, scroll down until you see the Advanced option, once you see it, click on it.
- After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
- Now restart Google Chrome.
Option 7 – Try to clean reinstall Chrome
There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
- Hit the Win + R keys to open the Run dialog box.
- Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
- From there, rename the default folder and name it something else, e.g. “Default.old”.
- After that, install Google Chrome again and check if the issue is now fixed.