How to personalize STEAM with custom skin

Due to its hybrid core technology, the Alder Lake line of processors had some DRM issues with some game titles where DRM protection software detected hybrid core design switching via manager as a hack attempt and prevented the game from working properly. Over 50 titles were affected by this issue, now only 3 remain still affected but it is being worked on them so that can be also resolved. Intel says that the remedy to the issue for these games is the scroll lock fix which can be done so by enabling Legacy Game Compatibility mode from the BIOS of your motherboard. When running the said games, you can press scroll lock to park the E-cores on Intel's Alder Lake Desktop CPUs to get rid of DRM issues. Certain motherboard manufacturers such as MSI and Gigabyte have made this even easier through software tools with which you don't have to access the BIOS. All you need to do is select a button in the tool which works on both Windows 11 and Windows 10 operating systems and you will enable compatibility mode.

Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.

Malware definition

Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.

Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.

What kinds of malware are there?

1. Virus

A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name. 

It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.

2. Adware

Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.

So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.

3. Ransomware

Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.

This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.

4. Trojans

This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?

5. Worms

Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.

6. Spyware

Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.

7. Rootkits

Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.

8. Botnets

Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.

What can you do about it?

You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.

Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software.
The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.

If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.

Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.

The bottom line

The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:

• Look for the built-in option to check the updates since the most application has this option.
• You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.

On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:

• Open the Store and click on the three dots located at the top-right of the window.
• Next, click the Download and Updates option.
• From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows 10 users fail to activate their operating system. This activation error code affects not only Windows 10 but those using other versions of the Windows operating system including Windows 8.1. Users experiencing this problem will notice the following common symptoms which occur:

• Inability to activate Windows 10 operating system
• Message box with error code 0xc004f034

Solution

Error Causes

Error code 0xc004f034 usually results from issues related to activation servers. In such cases when servers are busy, users will not be able to complete the activation process which would result in access to their Windows 10 edition of choice. The error code may also result from issues related to your product key. For this reason, be sure to use the correct product key when you attempt to activate Windows 10.

Further Information and Manual Repair

The completion of manual repair methods can be an effective way to correct issues like error codes in Windows 10. To begin, however, ensure you follow the instructions as given as making even a slight mistake will result in unfavorable results. If, for whatever reason, you have trouble completing the steps suggested below, feel free to contact a Windows repair technician. This type of IT professional is usually equipped with knowledge and expertise to access your particular situation. Otherwise, see the manual repair methods listed below and complete at least one method to fix error code 0xc004f034.

Method One: Ensure You Enter a Valid Product Key

If there is a problem with your product key, you will need to ensure you fix it before you can resolve error code 0xc004f034. Follow the instructions below after ensuring you have a valid product key.

• Step one: Click the Start button then select Settings
• Step two: Select Update & security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key with its 25 characters in the correct order

Your system will activate Windows 10 if the issue was related to the use of an invalid product key. However, attempt manual method two if error code 0xc004f034 reappears and you are unable to complete the activation process.

Method Two: Reattempt Windows 10 Activation Until Process Completes

In many cases, error code 0xc004f034 occurs simply due to a busy server. This was the case in 2015 in particular when Windows users first received access to editions of Windows 10 like Windows 10 Pro. To complete this process, you will need to follow the instructions below, repeating the last step until the activation occurs.

• Step one: Click the Start button then select Settings
• Step two: After selecting Settings, click Update & Security
• Step three: Select Windows Update then the Check for updates tab
• Step four: Click Activate Windows 10 update

If this method is successful, you will finally be able to update your system to the Windows 10 edition of your choice. This process may take just a few minutes – and several attempts – before you resolve the issue. Remember to be patient. However, contact a Windows repair technician to evaluate your system if the issue persists for more than a few days.

Method Three: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

Code 33 - What is it?

Code 33 is a typical Device Manager error. This error code occurs when Windows is unable to start a device that you are trying to use on your PC. The error code 33 is usually displayed in the following format:

“Windows cannot determine which resources are required for this device. Code 33”

Solution

Error Causes

Error code 33 may be triggered due to two reasons. One reason can be the translator's failure to find the correct resource for the device driver.

And since this error code is associated with the Device Manager, another reason can be an outdated or corrupted device driver. In most cases, the underlying problem for Device Manager error code is outdated/corrupted drivers.

The good news is that Device Manager error code 33 is not detrimental. However, if the error is not resolved timely, it can lower the functionality and the performance of your PC. You may not be able to use the hardware device.

Further Information and Manual Repair

To resolve code 33, you don’t need to be technically sound or hire a professional computer programmer. Just like any other Device Manager error code, code 33 is also easy to repair.

To help you fix this issue on your system, below are some of the best, easy, and effective DIY solutions.

Method 1 - Configure Hardware Device

Properly configure the problematic hardware device to fix error code 33. It is important to understand that when you install a device that is not plug-and-play, the resource settings are not configured automatically.

This means for such devices you will have to perform device configuration manually.

For device configuration, here’s what you should do:

1. Go to the start menu
2. Click Control Panel, then click Performance and Maintenance, and then System
3. Now on the hardware tab, click on Device Manager and then double click the device you wish to configure
4. Click the resources tab and then click on the check box next to the Use Automatic Setting
5. After that click, the ‘Setting Based On’ and then click the hardware configuration you wish to change
6. Press the ‘Resource Type’ you will like to configure in the ‘Resource Settings’ box
7. Now go to the Change Settings tab and type a new value for the Resource Type

Method 2 - Update the Problematic Drivers

Code 33 can also be generated due to driver problems. In such a scenario, it is recommended to update the outdated or corrupted drivers.

Identifying all problematic drivers and updating them individually can be frustrating and time-consuming. Therefore to save time and avoid the hassle involved in updating drivers manually, it is advisable to download DriverFIX.

Method 3 - Download DriverFIX to Update Drivers Automatically

DriverFIX is a next-generation and user-friendly program compatible with all Windows versions.

This software is exclusively designed to repair and resolve device driver-related problems and error codes.

Once installed, its intelligent and intuitive programming system detects all outdated, corrupted, and misconfigured device drivers on your PC. It automatically updates all the problematic drivers in a few seconds. It makes sure that the driver versions are the latest and compatible with your operating system.

Furthermore, it also ensures that drivers are continuously updated whenever new versions are available. So, you don’t have to worry about keeping device drivers up to date.

Click here to download DriverFIX to resolve Device Manager error code 33 today!

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:

Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Error Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:

• A leftover Registry Key
• Bad entries from previous Security Package
• INFCACHE.1 file corrupted
• Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!

Windows 10 has a pre-installed Weather app that offers the local weather information, forecast, temperature gradient, historical data, multiple locations, and many more. It can be handy especially if you tend to check on the weather. However, if you are one of those users who barely use this app, you have the option to uninstall it from your computer and that’s exactly what we’re going to do in this post. There are several methods to uninstall the Weather app in Windows 10. You can uninstall it via Settings or Start Menu or even using a command in Windows PowerShell. Note that uninstalling the Weather app does not affect the functionality of your Windows 10 computer by any means so you shouldn’t worry about uninstalling it. To get started, follow the instructions provided below.

Option 1 – Uninstall the Weather app through Settings

The first option you can try to uninstall the Weather app is through Settings. It’s a very simple process so you wouldn’t have any trouble following it.

• First, click on the Start menu and go to Settings.
• From there, select System > Apps & Features.
• After that, wait until the list of apps is opened, and then look for the Weather app and click on it.
• Next, click on Uninstall in the given menu to uninstall the Weather app from your computer.

Option 2 – Uninstall the Weather app through the Start Menu

Another simple way to uninstall the Weather app is through the Start Menu. It only takes a right click and there are actually two ways to go about this – one is new with the recent feature update of Windows. How? Refer to these steps:

• Click on the Start button and type in “weather” and right-click on the Weather app which appears in the list.
• Next, click on the Uninstall option. This will uninstall the Weather app.
• You can also use the other uninstall option which you can find on the right side of the list that also shows other quick action for the app.

Option 3 – Uninstall the Weather app through a command in Windows PowerShell

• Tap the Win + X key combination and click on the “Windows PowerShell (Admin)” option to open PowerShell with admin privileges.
• After that, execute the following Remove App package command for the Weather app to uninstall it.

Get-AppxPackage Microsoft.BingWeather | Remove-AppxPackage

• Once done, it will remove the Weather app from your computer.

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:

‘Windows cannot verify the digital signature for this file.

A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Error Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:

• Device Driver Conflicts
• Hardware Malfunction
• Viral Infection
• Windows Registry Corruption or Damage
• Software File Corruption or Damage

Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.