Bluetooth flaw, Android and Windows in danger

bluetoothResearchers have discovered 16 vulnerabilities in Bluetooth connections that could be exploited and make from minor to some serious damage to your device. The flaw can be used on chips manufactured by Intel, Qualcomm, and Texas Instruments while connecting to external devices like speakers, headphones, keyboards, mice, etc.

Who is affected?

Mentioned chips are used by many in a vast range of devices including big players with their products like Microsoft Surface laptops, Dell desktops, Samsung Phones, Google Pixel, and OnePlus handsets.

The Bluetooth bug affects a wide range of devices, including smartphones, laptops as well as smart home gadgets. In total, more than one billion devices that rely on Bluetooth are believed to be impacted.

What is the damage?

The amount of damage possible with this flaw depends on the type of device with the chipset. Some devices can only be crashed after a specially crafted packet is sent to the flawed chip. If that's the case with your gadget, it can be easily resolved with a simple restart.

With other devices, hackers can take advantage of the Bluetooth Classic flaw to remotely run malicious code. That could allow malware to be installed remotely. Researchers say vendors were informed about these issues months ago before the findings were published.

The good news is this should have given plenty of time for the relevant patches to be pushed out that remedy the flaws. However, you'll need to make sure that you're running the latest version of the operating system to be protected by the patch crafted by the manufacturers.

Android Bluetooth threat

The researchers emphasize the lack of basic tests in Bluetooth certification to validate the security of Bluetooth Low Energy (BLE) devices. The BrakTooth family of vulnerabilities revisits and reasserts this issue in the case of the older, but yet heavily used Bluetooth classic (BR/EDR) protocol implementations.

We would also advise users to disable Bluetooth on devices that do not need it. This way you can prevent attackers from sending you malformed LMP packets. Since BrakTooth is based on the Bluetooth Classic protocol, an adversary would have to be in the radio range of the target to execute the attacks. So, in a safe environment Bluetooth can be enabled.

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Software review series: KRITA
Krita Desktop is a free and open-source painting application. Krita is a full-featured free digital painting studio for artists who want to create professional work from start to end. Krita is used by comic book artists, illustrators, concept artists, matte and texture painters, and in the digital VFX industry. Krita has been in development for over 10 years and has had an explosion in growth recently. It offers many common and innovative features to help the amateur and professional alike. Krita has a user-friendly interface. The dockers and panels can be moved and customized for your specific workflow. Once you have your setup, you can save it as your own workspace. You can also create your own shortcuts for commonly used tools. In addition to painting, Krita comes with vector, filter, group, and file layers. Combine, order, and flatten layers to help your artwork stay organized. There are also three different views on how to see the layers. Krita supports full color management through LCMS for ICC and OpenColor IO for EXR, allowing you to incorporate Krita into your existing color management pipeline. Open PSD files that even Photoshop cannot open. Load and save to PSD when you need to take your artwork across different programs. Krita is the only dedicated painting application that lets you open, save, edit and author HDR and scene-referred images. Furthermore, with OCIO and OpenEXR support, you can manipulate the view to examine HDR images, and use it in the most cutting-edge workflows from the film and visual effects industries.
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How to Fix Kernel_Data_Inpage_Error

Kernel_Data_Inpage_Error - What is it?

Kernel_Data_Inpage_Error is a BSOD (blue screen of death) error. Also, know as a 0x0000007A Stop error. This bug check indicates that the requested page of kernel data from the paging file failed to be read into memory. In simple words, this means that Windows has trouble reading from the memory. This can apply to both kinds of memory: stored memory on your hard drive and also the dynamic memory in your RAM. The Kernel_Data_Inpage_Error turns your computer screen all blue, stops the program being executed, and sometimes even leads to abrupt system shut down.

Error Causes

Kernel_Data_Inpage_Error may occur due to numerous reasons. The exact cause of this error can easily be found by going through the code displayed in the parameter of 0x00000007A. Let’s take a look at Kernel_Data_Inpage_Error parameter codes and the underlying causes of its occurrence:
  • 0xC0000009A- This parameter code triggers missing nonpaged pool resources
  • 0xC0000009C- This represents the installed hard disk drive has bad sectors.
  • 0xC0000000E- This indicates a hardware failure or an incorrect drive configuration

Further Information and Manual Repair

No matter what the cause for Kernel_Data_Inpage_Error may be, it is advisable to fix it immediately as blue screen of death error codes are considered to be critical PC errors that can cause serious damages and even result in valuable data loss. Here are a couple of ways to repair this issue on your system:

1. Call the ‘Chkdsk’ (check disk) command on your system.

Windows XP, Vista, and 7 users can call this command, by pressing Windows Key +F and type in ‘chkdsk’ and run. However, you can’t run it while actively using Windows but you can always schedule it to start automatically the next time your computer turns on. Wrap up what you need and then reboot. Chkdsk disk checking process can take a long time, especially on large and slow hard drives. To run this command on Windows 8, open Windows search by pressing Windows Key+ F and then type ‘cmd’. Then right-click on the command prompt and choose the option ‘Run as Administrator’. To continue with the disk checking process, here you will be prompted to provide your administrator authentication. Once you insert the administrator authentication, type the command ‘Chkdsk C:/f/r/x” where the letter ‘C’ indicates the drive you want to examine and repair. Run it to scan for Kernel_Data_Inpage_Errors on your system. Chkdsk command will detect and repair errors on the hard drive and then automatically reboot.

Limitations to this Solution:

‘Chkdsk’ is a value-adding inbuilt disk checking tool in PC new Window versions; nonetheless, this command has certain limitations. It is time-consuming. You may have to wait for a long time for it to scan your system. Also when disk check is running, you will have to stop all other activities on your system. Furthermore, Chkdsk does not scan and fix all registry errors and other PC-related errors. So, you can’t be 100% sure that it will resolve all the Kernel_Data_Inpage_Errors on your PC.
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A Quick Guide to Fixing the Entry.Dll Error

Entry.dll Error - What is it?

Entry.Dll is a type of Dynamic Link Library file. This file consists of small programs that are called to load and run desired applications. Just like any other dll file, the entry.dll file is also a shared file. It supports and is compatible with multiple applications. You may experience entry.dll error message on your PC, when the Windows cannot properly load the entry.dll file.  This error most often occurs during PC startup, application startup or while trying to use a specific function in your program. The enrty.dll error message is often displayed in either of the following formats:
  • “Entry.dll not found.”
  • “The file Entry.dll is missing."
  • “Cannot register Entry.dll."
  • “Cannot find C:WindowsSystem32\Entry.dll."
  • “Cannot start YAPC: Europe. A required component is missing: Entry.dll. Please install YAPC: Europe again."
  • “Entry.dll Access Violation."

Solution

Restoro box imageError Causes

The entry.dll file error may occur due to multiple reasons including but not limited to:
  • Corrupt entry.dll registry entry
  • Entry Dll file is not registered properly
  • Open source hardware failure  for example  a bad hard drive
  • Virus or malware infection
No matter what the underlying reason may be, it is advisable to repair and resolve the dll file error on your PC to ensure the program is accessible without any inconvenience.

Further Information and Manual Repair

Here are different ways to fix and resolve the Entry.dll error on your PC:

1. Re-Register Entry.dll File

When you install software that uses the Entry.dll, the software automatically registers that file for you. However, in some cases the dill file may not register properly and as a result you may experience the error Entry.dll not registered. In such situations it is advisable to use ‘Microsoft Register Server’ built-in utility to re-register the entry.dll file. This utility can be accessible in Windows XP, Vista, 7 and 8 through the command prompt. To get started, here’s what you need to do:-
  • Go to the start menu and type command in the search box.
  • Now press Ctrl and Shift together and hit the Enter key.
  • After that you will be prompted with a permission dialog box; click yes to continue.
  • Now type the following command: regsvr32 /u Entry.dll. Press enter to un-register the file.
  • Type the following command: regsvr32 /i Entry.dll and press enter again. This will re-register the file.
  • Close the command prompt window and try accessing the desired program supported my entry.dll file. If the program is accessible and you don’t encounter the error message, this means the error is resolved.

2. Update Outdated and Corrupt Device Drivers

Another method to fix this error is to update the device drivers that are incompatible, corrupt or outdated. Download the latest versions of the corrupt drivers and re-install them on your PC.

3. Clean the Registry to Remove Invalid Entry Files

The entry.dll file error can be related to problems in the Windows registry. The registry gets damaged when it gets overloaded with too many unnecessary and obsolete files such as junk files, bad registry keys, invalid entries and cookies. These files not only take up great deal of disk space but also damage the registry, system and dll files. You can clean the registry manually but it is time consuming and needs technical expertise. However, to repair the error right away in seconds download Restoro. This is a powerful Registry Cleaner integrated with an intuitive algorithm that detects and removes all types of registry issues on your entire PC in no time. It wipes out the unnecessary files and invalid entries, repairs dll files including the entry.dll file and restores the registry.

4. Scan for Malware and Viruses

Another cause of the entry.dll error can be malware and viruses. These malicious programs can also corrupt dll files. It is important to remove all of them from your PC to resolve the issue. For this you need to scan your PC with an antivirus. If you download Restoro, you don’t need to download an antivirus program. This is because Restoro includes multiple utilities including an antivirus too. You can run it to scan and remove all types of malicious programs like malware, viruses, spyware and Trojans on your system. Restoro also features a system optimizer. This utility boosts your system’s speed significantly ensuring your PC performs at its optimum level. It is safe, user-friendly and can be installed on any Windows versions. It has easy navigations making it quite simple to use by all levels of users. It is bug free and efficient. In just a few clicks you can resolve practically all PC related issues. To resolve entry.dll error on your PC, click here to download Restoro today!
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Display isn't compatible with Windows Error
Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:
  • These devices aren’t fully compatible with Windows 10.
  • The display is not compatible with Windows 10. Check with the manufacturer for support.
  • The display manufacturer hasn’t made your display compatible with Windows 10. Check with the manufacturer for support.
To resolve this Windows Upgrade error, here are some suggestions that could help:

Option 1 – Check for incompatible drivers in your computer

  • Open the Device Manager from the WinX Menu.
  • Then expand the list for Display Adapters.
  • Next, right-click on the NVIDIA Graphics Card list and select Enable.
  • After that, right-click on it again and click on the “Update Driver Software…” option.
  • After doing so, a new window will appear and from there, click on the “Search automatically for updated driver software” option.
  • Then check if Windows is now able to detect your Graphics Card as well as the latest driver for it. If not, proceed to the next step.
  • Right-click on the driver again and click on the “Update Driver Software…” option.
  • Now click on the Browse my computer for driver software option and then click on Let me pick from a list of device drivers on my computer.
  • Afterward, select a compatible driver for your computer named NVIDIA Graphics Card and then proceed.
  • Wait for the whole process to be completed and restart your computer to successfully apply the changes made.

Option 2 – Get the latest version of Graphics drivers from the manufacturer’s website

In case you don’t know the manufacturer of the Graphics Processing Unit or GPU of your computer, you need to check first. They’re usually NVIDIA, Intel, or AMD. So if your computer’s Graphics Processing Unit is manufactured by NVIDIA, you need to get the latest version from their official website.

Option 3 – Try to install the latest Graphics driver in Compatibility Mode

If you’re not able to install the Graphics drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
    • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.
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Fix user account is not authorized
If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:
  • Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
  • After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
  • Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
  • From there, switch from the “General” tab to the “Member Of” tab.
  • Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
  • After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
  • And in the Search results box, double click on Remote Desktop Users.
  • Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.
  • In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
  • From there, go to User Rights Assignment.
  • Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
  • If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
  • After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
  • Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:
  • Tap the Win + R keys to launch the Run utility.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
  • Next, look for the Remote Desktop Services and double click on it to open its Properties.
  • After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
  • On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
  • You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
  • Finally, restart your PC and see if the problem is now fixed.
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Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
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Fix DRIVER_VERIFIER_DETECTED_VIOLATION
Driver Verifier is a built-in tool in Windows 10 that monitors device drivers on your computer, if it detects issues with drivers, it will attempt to fix the issue. If you are encountering Blue Screen for a Driver and after running Driver Verifier you get another with message DRIVER_VERIFIER_DETECTED_VIOLATION ten follow this article step by step in order to solve it. There is a chance that you will maybe even have to do this in safe mode, if that is your case, login into safe mode and proceed, otherwise proceed normally.
  1. Update Device Drivers

    the most common issue with the blue screen is old Drivers, in most cases, graphical drivers, update all Drivers with the latest versions and see if this will resolve the issue.
  2. Stop or uninstall Virtualization software

    Virtua machine software is a great way to have a safe environment and to experiment while preserving your Windows installation intact, however sometimes due to the nature of these applications they can be a case for blue screen errors. Stop virtualization software to see if it will remove the issue. If that is the case, try another virtualization application
  3. Disable Driver Verifier

    Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier and press ENTER Select the Delete existing settings radio button Click Finish Reboot your computer
  4. Reset Driver Verifier

    Press ⊞ WINDOWS + X to open the secret menu Click on Command Prompt (admin) Inside command prompt type: verifier /reset and press ENTER Reboot your computer
  5. Use system restore

    Rollback Windows to the previous state where everything was working fine.
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OneDrive thumbnails are not showing
A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it. As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem. You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.

Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.
  • First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
  • After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
  • Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:
  • First, open Control Panel in Windows 10.
  • Next, in the search box, type “folder” and then click on the File Explorer Options.
  • From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
  • Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
  • Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.
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A Quick Guide to Resolving Error Code 707

Error Code 707 - What is it?

Error code 707 is a typical Gmail error. Gmail is an email service provided by the largest internet giant Google Inc. It is an email service that is most widely used by web-based email providers with more than 425 million active users worldwide. The error code 707 is usually displayed in any one of the following formats:
“Oops... the system encountered a problem (#707)” “Server error occurred and your email was not sent (error 707)”

Solution

Restoro box imageError Causes

The error code 707 may be triggered due to many reasons. These include:
  • Enabled Lab ‘Background Send’ feature on Gmail
  • Web browser history and cache is full of junk content
  • Outdated browser
Though this error code is not fatal it is advisable to fix it right away to avoid inconvenience and to ensure your email is sent right away without any delays.

Further Information and Manual Repair

Here are some of the easy DIY methods to repair and fix the error code 707 on your PC. These methods are simple and do not require any kind of technical expertise. So, even if you are not technically sound, you can repair the error code 707 on your system in no time.

Method 1

Sometimes you may experience error code 707 while sending email via Gmail because of the enabled Background send labs feature. To fix this error here’s what you must do: Log in to your Gmail account, click on the Gear Box, and select settings. Now simply switch to the lab tab under the settings. Here search for Background Send. If you can’t locate it, then scroll down and insert background Send in the find box. Once you find this lab feature, disable it. After disabling this feature, try resending the email. Hopefully, this will resolve the issue. Nonetheless, if the error 707 still persists, then try method 2 given below.

Method 2

The error 707 may also be triggered if your web browser becomes outdated. If so, then it is advisable to update the browser to resolve the issue. Simply download the latest browser version from a reliable website. After the installation is complete, log on to your Gmail account and then try to send an email. If the email is sent successfully, then the issue is fixed.

Method 3

Try clearing cache and web browser history.  When the web browser history and cache are full of junk files, then you might experience this error on your system. Sometimes this can also lead to registry issues. To remove the error and repair the registry immediately, download Restoro. This is a multi-functional and user-friendly PC Fixer compatible with all Windows versions and embedded with multiple powerful scanners including a registry cleaner. It scans your entire PC for such errors. It clears the registry, removes all obsolete and unnecessary files including cookies, web browser history, junk files, and invalid entries, and cleans it right away thereby fixing the error immediately. Click here to download Restoro and resolve error code 707.
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Troubleshooting Epic Games Launcher issues
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.

Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.

Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.

Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.
  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter.  This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.

Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.

Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory. By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.
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