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On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:

1. Complete Memory Dump
2. Kernel Memory Dump
3. Small Memory Dump (256 KB)
4. Active Memory Dumps

Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

• Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
• After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
• Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
• Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
• And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
  • None – this means that there is no dump file created by Windows
  • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
  • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
  • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
  • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD

Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.

• Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
• Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

• The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
• After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
  • No dump file: wmic RECOVEROS set DebugInfoType = 0
  • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
  • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
  • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
  • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
  • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1

Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.

• Now type in “exit” in the Command Prompt to exit it.
• Restart your PC to apply the changes made successfully.

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”

If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• KERNEL DATA INPAGE
• SYSTEM SERVICE EXCEPTION

To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named ACPI.sys and rename it to ACPI.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
• After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
• Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
• After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Microsoft's anniversary update has come with many new features and improvements. One of these features is that Microsoft's Cortana can now be installed on your Android phone and as long as you are logged in to your Microsoft account on different devices, she can pass information between devices. You can not see battery life on your desktop PC, notifications, etc. There are some prerequisites in order to get this going, first is to have a Windows version 1607 or newer. The second is to have the last Android version

Installing Cortana on Android

1. Download and install the Cortana app from the Google Play store.
2. Open the app and accept the license terms.
3. Enter the credentials for the Microsoft account you use to sign in to your PC.
4. After a few seconds, Cortana will open.
5. Click the settings button and select Sync Notifications.
6. By default, missed calls, incoming messages, and low battery notifications will be turned on. You can turn this on\off from here. The only option off by default is for App notifications. Any non-system apps such as Facebook and Instagram can also send alerts to your Windows box. You can choose to enable the App notification sync option or leave it off.
7. If you enable “App notification sync,” you will need to give Cortana permissions to read and control notifications on your phone.
8. You can then select exactly which applications will be synched to your PC.
9. Once done you can exit out of Cortana.

Configuring Cortana on PC

1. Click the Windows button and type Cortana. Click the icon for Cortana and Search Settings.
2. Scroll through the settings list and look for Send notifications between devices
3. Click the switch to turn it on.
4. Sign in to the same Microsoft account you used in the previous section
5. Navigate back to the Cortana & Search settings tool.
6. Click Edit Sync Settings. Make sure that your phone shows up on the list. You can also determine if you want PC notifications are sent to your phone.

With those settings in place, you should now start getting alerts for the items you enabled in your Action Center. As notices come in, you will see them pop up in a small bubble on the lower right of your screen. You can dismiss the notification or use the link to find a compatible app in the Windows store.

Gaming can be sometimes a very cheap hobby, sometimes can be really expensive. It really depends on your preferences or gaming habits. So for all of you game spenders, we have compiled a little list of WEB sites where you can find games cheap. Provided sites are checked ones and not scam. You can purchase without concern. Also, note that some of these sites will require you to create an account in order to be able to make a purchase.

List of WEB sites for cheap purchases

Is There Any Deal

https://isthereanydeal.com/ Is there any deal really behaves as it sounds, it is basically a search engine tailored to find existing deals on required games. Type in the desired game and see if anywhere you can find a deal on it. The site also features wait for better price options as well as the price history of the game and the trend of its sales.

Cheap Shark

https://www.cheapshark.com/ On cheap shark by typing game name, you will get its listing on different online retailers, like Steam, EPIC, etc. so you can compare prices among them and pick the best deal. Site packs are also the cheapest ever feature so you can check the lowest price ever on the wished title and you can get alerts and notifications on prices.

Humble Bundle

https://www.humblebundle.com/ Humble bundle got famous for its pay what you want approach due to its origins where it was selling games and donate money to charities. Even today they go by this logic once they decide to place great games on sale for charity purposes and you can donate any amount you wish (there is the minimum amount, but it is very cheap). And regular cheap bundles make this site one of the best out there.

Fanatical

https://www.fanatical.com/ Fanatical is a site that will offer you to get titles in a bundle with a discount, the good stuff is that you can create your own bundle and get a discount on bulk purchases. And the site also offers flash deals and holds sales where you can buy stuff cheaper.

Slick Deals

https://slickdeals.net/deals/games/ If you are looking for the best deals on daily basis slick deals is the site for you. We could not found a better website that offers cheaper deals on a daily basis and you can subscribe to get notified in email about daily discounts.

Green Man Gaming

https://www.greenmangaming.com/ Green Man Gaming is one of the best stores and game discount sites out there, it might not be the cheapest but one very important thing about it is that keys for Stream and Xbox come directly from the game publisher so you can rest assured that they are all 100% legal and do not come from some third party benefits and resellers. And that's it for now. We hope to see you again on our site for more articles and error fixing tips.

Recently, several users reported an issue on their Windows 10 computers where the taskbar is not visible when they tried to connect to a computer via Remote Desktop Protocol or RDP. The Remote Desktop Connection feature uses the RDP which allows users to access a computer remotely. This is actually different from the taskbar being hidden automatically until the pointer hovers on it since, in this scenario, the taskbar is completely not accessible which makes using the remote computer entirely difficult, if not impossible. There are several suggestions you can check out to resolve this problem, you can try to restart the process of Windows Explorer via Task Manager or you could clear the cache for multiple processes. You could also try to reinstall the Shell Experience components or show the local taskbar in the Remote desktop. Moreover, you could also try to update, uninstall or roll back the display driver/graphics card driver. For more details, refer to each one of the options given below.

Option 1 – Try to restart the Windows Explorer process

The first option you have to try to fix the problem with the taskbar is to simply restart the Windows Explorer process in the Task Manager.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and find the process of Windows Explorer.
• Once you find it, right-click on it and select Restart to restart its process.
• After that, restart your computer and see if you can now see the Taskbar.

Option 2 – Try clearing the cache of multiple processes

The next thing you can do to resolve the problem is to clear the cache of many processes in your computer. To do so, follow these steps:

• Open the Notepad app and paste the following content in the text area:

@echo off taskkill /f /im explorer.exe taskkill /f /im shellexperiencehost.exe timeout /t 3 /NOBREAK > nul del %localappdata%PackagesMicrosoft.Windows.ShellExperienceHost_cw5n1h2txyewyTempState* /q timeout /t 2 /NOBREAK > nul start explorer @echo on

• After that, tap the Ctrl + S keys to save the changes you’ve made in Notepad and select the “All files” as its file type, and then name it “CacheClearTWC.bat”.
• Next, go to the location where you saved the file using File Explorer and then run it. This will run a couple of batch scripts which will clear the cache of multiple processes in the system.
• Tap the Win + X keys and select the “Windows PowerShell (Admin)” option to open PowerShell as admin.
• Next, execute this command in the command line: Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “appxmetadataappxbundlemanifest.xml”)}
• After the command has been executed, this will reinstall the Shell Experience components and should fix the problem with the taskbar.

Option 4 – Update, uninstall or rollback the Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:

1. Check peripheral connections
2. Check your SATA cables
3. Check your hard drive
4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

1. Turn off your computer.
2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
3. Turn on your computer and see if it starts as it normally does.
4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:

1. Turn off your computer.
2. Carefully open its case.
3. Check the hard drive and the SATA port where it’s connected.
4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

1. Restart your computer.
2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
5. Save the settings.
6. Reboot your computer.

Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.

0x00000050 - What is it?

0x00000050 is a type of stop error code. It is also known as a Blue Screen of Death error. It usually occurs when you try to start your PC or load a program. It can also occur while running a program. This error may also pop up when you restart your PC after installing Windows XP Service Pack (SP1) on your computer. Unlike some PC related errors, 0x00000050 error code occurs without any warning. The stop 0x00000050 error is displayed in a blue screen and interrupts you from carrying your desired activities on your PC smoothly. This error message is prompted in the following format:

Stop 0X00000050 (parameter1, 0, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA”

Solution

Error Causes

Stop 0x00000050 error code may pop up on your Windows computer screen due to multiple causes. The most common causes for this error code include:

• Poor PC maintenance
• Registry issues- Bad registry keys, invalid entries, corrupt and damaged registry
• Incompatible DLL files
• Corruption of system files- Pool corruption in the Srvnet.sys file
• Spyware and viruses
• Overheating of PC components
• The conflict between Windows XP SP1 and the display adapter drivers that are currently installed on your PC.

It is advisable to resolve 0x00000050 error code on your PC right away. BSOD errors are fatal errors and can pose serious threats to your PC. If not fixed timely it can lead to system crash, failure and valuable data loss.

Further Information and Manual Repair

To prevent data loss and system failure, there are some effective methods to resolve Stop 0x00000050 error code on your PC.  To implement these solutions on your PC, you don’t need to be a technical whiz or a computer programmer.

Method One

If the error cause is the conflict between Windows XP SP1 and the display adapter drivers then here’s what you need to do to resolve it:

1. First start Windows in safe mode. To do this, restart your computer and press F8. On the Windows Advanced Options Menu, use the arrow keys to select Safe Mode.
2. Once you select it press enter. Now use the arrow keys to select the operating system, press enter to start your computer in safe mode.
3. Go to Start, click Run and then type ’msinfo32’ in the open box and press OK to continue. Then under the System Summary option, expand Components and then click Display to note the information that corresponds to the INF File Item. And then simply quit the utility.
4. After that, go to the start menu again and then the My Computer and Properties option.
5. Press the Hardware Tab and then click the Device Manager tab. Go to the ‘Display Adapters’ option and press the option ‘Uninstall. To confirm action press OK.
6. Once again, go to the start menu and run and then type the following commands as illustrated below and after each command press enter.

• ren %systemroot%infINF file name from Step 5.inf *inf.old
• ren %systemroot%infINF file name from Step 5.pnf *pnf.old

This procedure may look pretty lengthy but it is worth it. Once you insert the commands, close all open windows and then reboot your system. Now download the latest drivers for your display adapter and install them. This will hopefully resolve the 0x00000050 error code on your system.

Method Two

Sometimes 0x00000050 BSOD error may occur due to temporary issues like overheating PC components. In times like these, all you need to do to fix the issue is to switch off your computer and allow the components to cool down. Try starting your PC after a few hours.

Method Three

If the issue is triggered by malware, then it is advisable to download a powerful antivirus. Scan your entire PC to detect and remove viruses affecting your PC and generating BSOD errors on your system.

Method Four

However, if the error still persists after trying all the methods stated above, then this means the cause of the error is deep-rooted. It is related to the Windows registry. Registry stores all your system files and activities performed on your PC. It usually gets damaged and corrupt if it is not cleaned frequently. The registry loads with unnecessary and obsolete files like junk files, cookies, internet history, bad registry keys and invalid entries. These files if not removed, accumulate and damage the registry, DLL files, and system files too thereby generate BSoD errors like 0x00000050 error messages. You can clean and repair the registry manually but it requires a great deal of expertise. The ideal and easiest way to clean it is to download Restoro. This is highly functional and easy-to-use software. It is embedded with multiple powerful utilities including such as a registry cleaner, an antivirus and a system optimizer. The registry cleaning feature scans for all errors related to the registry. It removes obsolete files, invalid entries, restores damaged DLL and system files. The antivirus feature simultaneously detects and removes all kinds of malware. These include viruses, Trojans, spyware, and adware affecting your PC. While the system optimizer feature ensures that your PC functions at its optimum speed. It is a safe and powerful PC Fixer. It has a user-friendly interface and compatible with all Windows versions. Click here to download Restoro and Fix Error 0x00000050

If you encounter a Windows Update error with an error code 0x80070652 and an error message saying, “ERROR_INSTALL_ALREADY_RUNNING”, then it indicates that there was a previous Windows Update that was not installed successfully. This kind of Windows Update error typically happens when it gets stuck and so to resolve it, here are some suggestions that might help.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x80070652. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading the Windows Update that failed

If the Windows Update that has failed is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to restart the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
• After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
• Now click the Stop button to stop BITS and then click the Start button to restart the service.
• Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.