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Error Code 0x8024a000 – What is it?

The error code 0x8024a000 is related to Windows Update. You might see this error when you try to update Windows from the Microsoft site to use the latest and new features and technologies. A connection interruption between your computer and the Windows Update server may be the cause of this error. Operating system overload or corrupt registry may also cause this error. Check your modem, router, cable, etc. to be sure that these components are working well. Common symptoms

• You are trying to update Windows and its components such as system driver. The process suddenly stops and shows the error code 0x8024a000.
• Your PC frequently crashes with Error 0x8024A000 when running the same program.
• Windows runs sluggishly and responds slowly to mouse or keyboard input.
• You cannot connect to the Windows update server and the update will not start.
• You may also receive the error message saying that some files could not be updated.

Solution

Error Causes

There may be various causes for this error. Some of which are:

• No Internet connection
• Windows operating system is overloaded with invalid system references
• Corrupt download or incomplete installation of Windows Update software.
• Faulty cable, router or modem
• Windows update services are missing
• The system is infected with malicious programs
• Corrupted or deleted system registry files. PC registry errors occur over time because of constant writing, editing, moving, and deleting of information and files from your computer's registry time as programs are installed, modified, and removed.

Further Information and Manual Repair

We are going to discuss some easiest ways to fix up such issues and get your PC working so that you can install new updates.

Method 1:

1. Press the Windows button + W on your keyboard
2. In the search box type “troubleshooting”
3. In the troubleshooting box, select the View all tab
4. Run the troubleshooter for these services, and then try installing updates

Method 2:

Since most of the installation-related errors can be fixed by System File Checker System File Checker is a very efficient way to fix errors. Most of the installation-related errors can be fixed by a System File Checker. To use this tool follow instructions below: Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the upper-right corner, move the pointer down, and then click Search. OR On the keyboard, press the Windows + W key. A search box will appear. Type cmd in the search box.

1. On the command prompt, type sfc/scannow
2. This will scan the system files and fix any error
3. Reboot the computer and try to install updates

OR

In the command prompt type sfc/scannow.

This will scan the system files and fix any errors. Reboot the computer and try to install updates.

Method 3:

1. Press Windows + R
2. A run dialog box will appear
3. type services.msc and press OK
4. Then in Services window, look for Background Intelligent Transfer Service. Click on it.
5. If it is the Services issue, then it will stop the service. Click on Start in the window below, and then click Apply and OK.
6. Reboot your machine and retry installing updates.

Method 4:

1. Click Start or open search box
2. Type cmd
3. Right-click on cmd in start menu and select ‘Run as Administrator’
4. Type net stop wuauserv
5. Hit Enter
6. Type ren c:windowsSoftwareDistribution softwaredistribution.old
7. Hit Enter
8. Type Exit
9. Hit Enter

Method 5:

Your PC is always accumulating junk files from normal web surfing and computer usage. If these junk files aren’t occasionally cleaned, it can cause Windows Update to respond slowly and display an error message 0x8024A000, possibly due to conflict with files or an overloaded hard drive. Cleaning up these temporary files will not only solve this problem, but it will also speed up PC performance. Follow the steps below to clean up this junk:

1. Click Start
2. Type "command" in the search box and DO NOT hit ENTER yet!
3. While holding CTRL-Shift on your keyboard, hit ENTER.
4. You will be prompted with a permission dialog box.
5. Click Yes.
6. A black box will open with a blinking cursor.
7. Type "cleanmgr" and hit ENTER.
8. Disk Cleanup will begin calculating how much occupied space you can get back.
9. The Disk Cleanup dialog box will show a series of checkboxes to select. In most cases, the "Temporary Files" category will occupy the most disk space.
10. Check the boxes of the categories you want to clean and click OK.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Windows 10 has a Cloud Clipboard feature that allows users to have a list of multiple copied text in place so that they can reuse it. And each time the computer restarts, the Clipboard Data is cleared. However, you can actually do it manually. How? Read on as this post will walk you through how you can turn on or off as well as clear the Clipboard history in Windows 10. This kind of feature is already available in Windows 10 v1903. In the previous versions of Windows, there was no feature to turn off history in the clipboard and users have to use other ways to clear the clipboard history. And now it seems that Microsoft has put an end to this dilemma as it now allows users to clear the clipboard history. To turn on or off or clear the Clipboard history, here are some instructions you need to follow: Step 1: Tap the Win + X keys to open the power menu and select Settings. Step 2: After that, navigate to Settings > System > Clipboard. Step 3: From there, turn off the toggle button under the Clipboard history section. This will turn off the Cloud Clipboard feature. As a result, the default clipboard will hold one last item and will not display the data on the clipboard. Note: When you tap the Win + V keys to invoke the clipboard manager, you will see a prompt that says, “Can’t show history, See all copied items in place, Turn on clipboard history”. You have the option to turn it back on by simply clicking on the available button. Doing so would only hide the existing data and makes sure that no copy of the data is kept.

Conclusion

On the other hand, if you want to clear the clipboard without affecting its history data, you have to make sure to pin the items on the clipboard that you want to stay. After that, click on the three-dotted icon for the menu and click on the “clear all” option. This will delete all the entries but will keep the pinned items on your clipboard.

Windows Terminal is a new free Microsoft terminal sort of application. When you open either Power Shell or Command Prompt in Windows they will be opened in different windows, and if you want several of each you will have several windows of each on your screen. Windows Terminal fixes this by opening each of the Instances of Command Prompt and Power Shell as separate tabs inside itself making it much easier to manage multiple instances of named applications. You can also run both Power Shell and Command prompt tabs in the same Windows Terminal. Luckily running command prompt and power shell in different tabs is not the only thing you can do. Windows Terminal lets you choose your own theme, it has emoji support, GPU rendering, split panes, and many more customizable options. Windows 11 will have Terminal as the default command-line environment for opening Power Shell or Command prompt, even Windows Subsystem for Linux (WSL)

Setting Windows Terminal as the default application

If I was successful I have managed to show you that Windows Terminal is something that you should use even if you do not or cannot upgrade to Windows 11. You can use it inside Windows 10 also. First thing is to download and install it. You can get Windows Terminal from the official Microsoft website here: Windows Terminal page After download and installation are completed, open the Terminal app and select the down arrow menu, click Settings. Alternatively, you can use CTRL + + shortcut. Inside Settings by default Default Terminal application would be set to Windows Console Host Click on the Default Terminal application to bring a drop-down menu and choose Windows Terminal from the list. Now by default once opened Windows Terminal will use Power Shell as the default profile, however, you can change this by clicking on the drop-down for the default profile where you can choose between Command Prompt, Power Shell, Windows Power Shell, or Azure Cloud Shell. Pick one that you prefer, click on Save and it will be opened as default on the next run.

Error Code 0x80072F8F - What is it?

Error Code 0x80072F8F manifests in one main way. It is known to appear as early as Windows 7, and mainly deals with an error that occurs in the update process, or when the computer is trying to connect to the online activation service. It can appear when the activation fails to verify the product key. The error code will present itself when the system realizes that the PC's date and time are incorrect. Error Code 0x80072F8F will also appear if the computer has determined that the time zone settings on the computer are not accurate.

When Windows is going through the installation process and is verifying all of the information associated with the computer, Error Code 0x80072F8F will arise, indicating that the information in the computer's settings is not valid. Correct times and dates are necessary when using serial validation keys to install Windows. When these settings are outside of the tolerated window, the problem will arise.

Error Causes

There is only one main symptom to look out for, and it will manifest during a Windows installation. In the midst of the installation, the computer will not be able to proceed with the installation if Error Code 0x80072F8F has popped up. Because the information cannot be verified, Windows will not be able to continue the installation process when the time settings are not accurate. This interrupts the process, causing the need to edit the settings, restart the computer, and try again. It is imperative to be sure that the date and time on the computer are inside of the tolerated window for the serial key.

• This error code will not give any information on how to correct it.
• Windows Error 0x80072F8F is displayed on the screen.
• The error code appears when typing the Windows serial key and proceeding.

Further Information and Manual Repair

When experiencing Error Code 0x80072F8F, the date and time need to be corrected in the computer settings menu, and then verify the correct time zone settings.  There are a few different ways to edit the time and date settings, and one may need to even edit the time zone settings. After this, restarting the computer may be needed. When booting into Windows, the validation code should be activated within 30 days of obtaining the serial number.

• Method One

Check the time and date settings.

1. Open the Start menu.
2. Select Settings, then Time and Language, then Date and Time.
3. Check and make sure that the PC is operating at the correct time and date.

• Method Two

Ensure that the computer is connected to the internet.

1. Enter “network troubleshooter” into the search box located on the taskbar.
2. Select “Identify and Repair Network Problems”.
3. Follow the instructions that are given on-screen. This will fix any problems that the network is experiencing.

• Method Three

Review the timezone.

1. Open the Start menu.
2. Select Settings, then Time and Language, then Date and Time.
3. Check to make sure that the correct timezone is selected from the drop-down menu.

• Method Four

Reboot the PC and check if that fixes the problem. This may help in the event that the network troubleshooter does not detect a problem.

After completing these steps to edit the time, date, and time zone settings, it may be necessary to restart the computer. This is to ensure that the computer will save and recognize the new settings. After restarting, continue the process as intended and enter the product key. The computer will now be able to verify the product key since the time and date will be recognizable. The Windows installation should proceed as normal and complete successfully when the time, date, and time zone are inside of the parameters for the Windows product key.

In short, if it is not, the computer will not be able to recognize the product key, thus will not be able to install the Windows product. Generally, the fix is quite simple and does not take much time at all, but it is very important.

Computer crashes are one of the most annoying things that can happen to users. It often loses your data and work, you must spend extra time if you were in the middle of something and can even break Windows itself. Before we move to the article I just want to say that technically there are no random crashes, there is always a reason why the system hangs up, why you received blue screen, annoying restarts out of nowhere and many more PC crashes. In this article, we will explore many possible reasons why something may occur and offer you straight forward solution on how to escape the situation and prevent it from happening again. Without further delay, let's begin:

1. Check switch connectors and power outlets

   Yes, sometimes the most basic approach provides the best results, check to see if your power outlet is stable and providing you with constant voltage, if not, maybe you want to invest in a UPS system so you do not face random shutdowns and restarts during work, also while you are at it, check to see if that reset and power switch are connected properly and that they are not dirty or loose.

2. Clean your PC and check connectors

   Dirt can cause many issues with computers, from overheating to shutdowns to blue screens and memory dumps, check to see if your computer is clean enough and that all connectors are connected tight into their respective sockets.

3. Check the temperature of your CPU

   CPU overheating can cause so-called random freezes and blue screens, the computer might shut down or restart also without any visible reason. Check to see if your fan on the CPU is working properly and change the thermal paste if needed.

4. Check the health of your hard drive

   If your hard drive is beginning to go down the path of dying out, many issues can come from this condition. There are many tools on the internet and in Windows itself to check if your hard drive is working properly.

5. Run antivirus and firewall

   Random lock-ups or similar issues can also occur if by any chance you have some malware on your system, run protection software, and keep it updated to make sure the issue does not come from the computer being infected with malicious applications.

6. Keep system clean

   Have a habit to clean regularly system files and registries, keep removing unnecessary files from your computer and regularly update your Windows and applications along with drivers.

7. Run memory test

   Bad RAM bank can cause many issues during the work, check it out to be sure the problem is not RAM itself.

8. Do not run applications that are too demanding for your system

   Some applications require stronger hardware, and some require the latest hardware, if your computer is a little outdated, running a demanding application can cause issues like freezing, restarts, etc.

9. Remove applications you do not use

   This does not seem like anything important but if you are not using a specific application just remove it from the system, why? Sometimes an application has some ties to certain services and if it is outdated can cause issues for newer ones.

10. Stop installing everything you find on the internet

    Yes, that extension for chrome looks cool, yes, that fancy new player seems sick but if it is from an unverified source and from the unknown publisher without any reviews maybe you are better off with it. You can never tell what you might be placing into your system from the internet.

And that's it, 10 reasons and solutions on what to do on random computer freezes, crashes, etc.

The feature that was originally planned for now scrapped Windows 10X is included in Windows 11. You will be able to customize your Virtual desktop with different wallpapers for each screen. In order to fully customize your virtual desktops with different wallpapers follow this easy step-by-step guide.

1. Click on the Task View button in the taskbar
2. When the Task View opens, select the desktop on which you want to set wallpaper
3. The view will switch to the selected desktop. Right-click anywhere on the desktop and select personalize
4. In personalization settings, click on the background
5. Select wallpaper which you would like to have on the desktop by clicking on browse and navigating to the desired one
6. Close the settings
7. Repeat for each virtual desktop you would like to customize

Recent Facebook, Instagram, WhatsApp, Messenger & Oculus fiasco and downtime reminded us that even big IT tech behemoth is vulnerable and can go offline. The situation has been resolve in not so fast manner but not long also, let’s say it was resolved in time that people have not left and switched to another platform. That being said, now when services are back we stopped and reflected on the platform itself and on its users. If Facebook is vulnerable so are its users, but sometimes users themselves are responsible for being a target. We step back and take a look at posts that manifest on Facebook and have come with some advice on what things you should never post on Facebook and on other social platforms.

Pictures of any kind of ID, bill, vaccine cards or similar document

This should be a no-brainer at all but we see people posting this kind of information. They go on a rant about how the bill is too high and place a picture of it, or they took their vaccine shot and posted a vaccine card as proof. Why this is a bad idea is that any of these documents contain certain things like birthdays, names, and even more like addresses and other information that can be used against users.

Information about where you live

This could be tied to the previous point but it is very crucial that a living address is not something that you wish to share publicly. A lot of burglars are stalking social media for exactly this kind of information so they can then analyze when and how to strike and this time you have done all work for them providing them with the information on where to find your flat.

Daily routines and vacation plans

The most burglary happens to believe it or not during the day, in hours when people are at work. So by providing the world with your daily routines and when you are not at home you are putting your home at risk of being broken into. Posting vacation plans are even worse or posting pictures and status when you are on vacation will send a clear message to anyone that your home is empty and unattended.

Pictures of your home interior

This can also sadly disclosure more information that you wish like maybe some interesting facts like address or birthday on certificates, diplomas, or other documents accidentally caught in the taken picture. Also, these kinds of pictures can show much about your home security, alarm positions if you have some, how is your front door secured, etc.

Content that can get you fired

We hear all the time, famous star or director has some tweets that have resurfaced and now it is fired. I know that many of us are not famous stars but we can also be fired. Sharing some offensive opinions, inappropriate content or just plain pure lies like took sick leave to play this new game can have not so great resolution for your working relationship with your employer. We do not support lies nor do any kind of inappropriate content but posting it online on social media will just make things worse for you personally.

Your login info or sites and services that you are using

It is fairly safe to say hey we are chilling with Netflix or watching the new season of Mandalorian on Disney plus but speaking of things like made a new account on freelancer service of got my new e-banking in this cool new bank, etc. is not very wise. Cyber crooks are always on the lookout for identity theft and will use available information to steal data and money. You are risking also losing provided accounts this way leaving you with tons of work to explain that you got mugged to service providers.

Conclusion

We know that this article seems paranoid and maybe assumes that among your friends there are some crocks and people trying to take advantage of you. As this certainly was not our attention nor goal, we had to point to extremes in order to protect you the most.

If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:

wmic path SoftwareLicensingService get OA3xOriginalProductKey

Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

• If you’re sure that you have the correct product key, click the Go to the Settings button.
• After that, click the Activate button once again.
• If you have another license key, you can also use that as well, just simply click on the Change product key.
• Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

• Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
• Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
• Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

• The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
• After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all

Note: The “/dlv” parameter will give you the license information for the installed operating system.

• After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
• Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>

Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.

• Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:

• From the WinX Menu, open an elevated Command Prompt.
• After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
  • net stop sppsvc
  • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
  • ren tokens.dat tokens.bar
  • net start sppsvc
  • exe %windir%system32slmgr.vbs /rilc
• Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Some Windows users are encountering the 0x800705b3 error code after failing to install a pending update on Windows 10. Most commonly this particular issue is reported to occur with Integrated webcam drivers updates and Bluetooth adapter driver updates. Follow the guide below in order to fix the issue and update your Windows successfully

Running the Windows Update Troubleshooter

The majority of users that were dealing with this issue reported that the issue was fixed after they ran the Windows Update Troubleshooter and applied the recommended fix.

1. Open a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘ms-settings:troubleshoot’ and press ENTER to open up the Troubleshooting menu. Opening the Troubleshooting tab on Windows 10
2. Once you’re inside the Troubleshooting tab, move over to the right-hand section of the screen and click on Windows Update (under Get up and Running). Next, from the context menu that just appeared, click on Run the Troubleshooter.
3. Once you’re inside the Windows Update troubleshooter, wait until the initial scan is complete and see if a viable repair strategy is found.
4. If the scan has identified a strategy with the potential to fix your ongoing issue, click on Apply this fix and wait until the procedure is complete. Applying the fix Note: Depending on the type of fix that was recommended, you might need to follow an additional set of instructions before the fix will be properly imposed.
5. After you’ve done this, reboot your computer and wait for the next startup to complete.
6. Open Windows Update once again and see if the installation of this pending update is now successful.

Installing the pending Update Manually

Whether you’re experiencing this issue with an integrated webcam driver or with anything else, chances are you’ll be able to circumvent the apparition of the 0x800705b3 error by using the Microsoft Update Catalog to find, download and install the pending update manually.

1. Open your default browser and navigate to the root web page of the Microsoft Update Catalog.
2. Once you’re inside the Microsoft Update Catalog, use the search function (top-right corner of the screen) to search for the update that is failing.
3. After the search is completed and you get the list of results, look for an updated driver version that is compatible with your Windows version and CPU architecture.
4. Once you manage to identify the correct Windows Update, click on the hyperlink associated with the update that you want to install, then click the Download button and wait for the process to complete.
5. After the download is complete, use File Explorer to navigate to the location where you previously downloaded the update.
6. When you get to the correct location, right-click on the .inf file and choose Install from the context menu that just appeared. Note: If you have multiple failing updates with the same 0x800705b3, repeat the instructions above with every Windows Update that you’re having trouble installing.
7. At the end of this operation, reboot your computer and see if the problem is fixed at the next computer startup.

Enabling the Windows Installer Service

The Windows installer service is responsible for installing pending updates that get downloaded by the Windows Update component. If this service is disabled on your configuration, none of the updates waiting to get installed will get completed.

1. Press ⊞ WINDOWS + R to open up a Run dialog box. Inside the text box, type ‘services.msc’ and press ENTER to open up the Services utility.
2. Once you’re inside the Services screen, move over to the right-hand tab of the screen, scroll down through the list of services and locate the Windows Installer service. When you find it, right-click on it and choose Properties from the context menu that just appeared.
3. Once you are inside the Properties screen of the Windows Installer services, access the General tab, click on the Start button to force-start the service. Note: If you can, also change the Startup type to Automatic via the associated drop-down menu. However, depending on your administrator settings, this might not be possible.
4. Restart your computer and wait for the next startup to complete. Once your PC boots back up, attempt to reinstall the driver that was previously triggering the 0x800705b3 error and see if the issue is now fixed.

Performing a Winsock Reset

In case the 0x800705b3 error is related to some kind of network inconsistency (TCP or IP related), you might see Windows Updates failing due to bad data that forces the Windows to abort the installation of new pending updates. In this case, you should proceed by doing a complete Winsock reset procedure to fix the majority of the socket and temporary data-related issues that might cause this behavior. Several affected users have confirmed that this method was the only thing that allowed them to finally fix the Windows Update issue and install pending updates normally. Here are some step-by-step instructions that will walk you through the process of performing Winsock Reset:

1. Open up a Run dialog box by pressing ⊞ WINDOWS + R. Inside the text box, type ‘cmd’, then press CTRL + SHIFT + ENTER to open up an elevated Command Prompt. Accessing an elevated CMD prompt Note: When prompted by the UAC (User Account Control) prompt, click Yes to grant admin access.
2. Inside the elevated CMD prompt, type and taste the following commands in order and press ENTER after each one to effectively reset the TCP and IP data that might be responsible for the apparition of the 0x800705b3 error code:

   nbtstat -R
   nbtstat -RR
   netsh int reset all
   netsh int ip reset
   netsh winsock reset

3. Once every command above is processed successfully, you can go ahead and close the elevated Command Prompt and reboot your computer.
4. After the next startup is complete, repeat the installation of the Windows Update that was previously failing and see if the issue is now fixed.

Performing SFC and DISM Scans

If none of the ‘superficial’ causes have worked in your case, you should start considering some type of system corruption that might affect your computer’s ability to complete pending updates that are currently waiting to be installed. In case you find yourself in this particular scenario, you should run a couple of built-in utilities capable of fixing corrupted instances that might be currently affecting the Windows Update component. Our recommendation is to start with a simple System File Checker scan. An SFC scan will cross-check every Windows File against a local archive that maintains healthy copies. In case corrupted instances are found, this utility will swap the corrupted instance with the healthy equivalent.

Performing an SFC scan

Once the SFC scan is complete, reboot your computer and wait for the next startup to complete. After your computer boots back up, initiate a DISM scan. This utility works differently in the sense that it relies on a sub-component of Windows Update to download healthy copies for the corrupted Windows files that need to be replaced. Because of this, it’s important to make sure that you have a reliable Internet connection before initiating this operation.

Doing a DISM scan

After the DISM scan is complete, reboot your computer one final time and see if the issue is fixed once the next startup is complete.

If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

• Open the Services Manager.
• From there, make sure that you set the following services and Startup types:
  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.