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Windows Sandbox item is greyed out

As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer.

In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC.

Step 2: After that, make sure that the following options are set to their respective configurations:

  • Hyper-V – Enabled
  • VM Monitor Mode – Yes
  • Virtualization – Enabled
  • Second Level Address Translation (VT-d or RVI) – Enabled
  • Data Execution Prevention – Enabled

Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual.

Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.

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A Guide to Fixing 0x80042109 Error Code

0x80042109 - What is it?

0x80042109 is a Microsoft Outlook error. The 0x80042109 error code occurs mostly while sending emails. The error message is often displayed in the following format:

“Sending reported error (0×80042109): Outlook cannot connect to your outgoing (SMTP) e-mail server.”

Solution

Restoro box imageError Causes

It is not easy to narrow down the cause for the error code 0x80042109. This error can occur due to many reasons. This includes:
  • Corrupt emails and PST files
  • Incorrect Outlook account settings
  • Unavailability of the mail server
  • Incomplete Outlook installation
  • Spyware or viral infection

Further Information and Manual Repair

To resolve the 0x80042109 error code on your PC, here are some easy and effective DIY solutions you can try:

Method 1 - Check Mail Settings

Check your mail settings to see if your outgoing server SMTP is selected or not. If it is not, then it could be the reason for the issue. To check mail settings and select the option, here’s what you need to do:
  1. Click Tools, select Account Settings, and then POP 3 account and click change.
  2. Now check your name field and email address.
  3. Check the incoming and outgoing mail server fields and make sure that it is correct.
  4. Now click on the outgoing server and make sure that the option ‘My Outgoing Server (SMTP) requires Authentication is selected.
  5. After that, click Advanced and tick the option that says ‘This server requires an encrypted connection (SSL).
  6. Now click OK to confirm settings.

Method 2 - Reinstall Outlook on your PC

The error may also occur due to incorrect Outlook installation. Therefore reinstall it on your PC. To do this first you will have to uninstall the software and then re-install it. Once the software is reinstalled try sending the email again. If it is sent successfully, then this means the error is related to incomplete installation. However, if the error still persists then it is advisable to restore the points by going to the System Restore option and choosing the option ‘Restore My Computer to an Earlier Time’ point. This will revert the changes.

Method 3 - Try Disabling Firewall

If you have firewall program installed on your PC, then try disabling it and then send an email through your Outlook account.

Method 4 - Scan for Viruses

Another way to resolve the error code is to scan for viruses. Viral infection and spyware and also affect your Outlook account and activities. However, installing an antivirus on your PC may slow down its performance as such programs are notorious for doing that. Therefore, it is advisable to download Restoro. Restoro is a next generation and a highly advanced PC Fixer embedded with powerful and multiple utilities including an antivirus and a system optimizer. Its intuitive algorithm enables it to scan your entire PC and remove all kinds of malicious software affecting your system including malware, adware, spyware, viruses and Trojans. The system optimizer utility works simultaneously and ensures your PC performs at its optimum speed. It is safe, bug-free, and efficient. It has a user-friendly interface which makes it simple and very easy to operate. You can download it on all Windows versions. Click here to download Restoro to resolve error 0x80042109 today!
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Fix Windows Update Error 0x80244019
If you are trying to update your Windows 10 computer but encounter the Windows update error 0x80244019 instead, read on as this post will help provide you some possible fixes to resolve the problem. This kind of Windows Update error is usually caused by your Windows Update settings or the Windows Update components. Many users who encountered this error reported that the update fails with the said error which keeps them from enjoying the latest features that the Windows Update brings. In such cases, some of the common culprits for this Windows Update error are the Windows Update settings, Windows Update configuration, third-party antivirus programs, and so on. To resolve this error, you can check out the options provided below.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Aside from that, it would also be better if you make sure that your internet connection is working and that it’s stable. And so after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Try to change the Windows Update settings

You might also want to try tweaking the Windows Update settings. This will prevent other Microsoft products from being updated and besides, you can always turn the option back on afterward. To change Windows Update settings, follow these steps:
  • Tap the Win + I keys to open Settings.
  • Next, go to Updates and Security and click on the Advanced Options.
  • From there, turn off the “Get me updates for other Microsoft products when I update Windows” option.

Option 3 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80244019. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 4 – Try to disable the third-party antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. There are times when you encounter Windows Update errors like 0x80244019 due to interference of third party antivirus programs. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try to manually install the Windows Updates

Windows Update Error 0x80244019 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6 – Restart some Windows Update services

The first thing you have to do is to restart Windows Update-related services. Refer to the steps below to do so.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update. Now try to update your computer again and see if the error is fixed or not.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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Finding out which GPU is in your computer
Every computer has to have a graphic card, it is one of the essential components in order for the computer to work. If you have a second-hand computer, got one as a gift, or similar, there is a high chance that you do not really know which components are inside. Luckily finding out which graphic card you have inside is quite easy. Right-click the taskbar and select Task Manager Click the Performance tab at the top of the window, if you don’t see the tabs, click “More Info.” Select “GPU 0” in the sidebar. The GPU’s manufacturer and model names are displayed at the top right corner of the window. You’ll also see other information, such as the amount of dedicated memory on your GPU, in this window. Windows 10’s Task Manager displays your GPU usage here, and you can also view GPU usage by application. If your system has multiple GPUs, you’ll also see “GPU 1” and so on here. Each represents a different physical GPU.
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How to Fix fltmgr.sys in Windows 10
The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
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Fix Microsoft Edge Error 0x80200070
As you know, any software needs sufficient CPU power when it downloads, updates and installs so if you encounter an error code 0x80200070 when you tried to install or update the Microsoft Edge browser on your Windows 10 computer, then read on as this post will guide you on how to fix it. This kind of error occurs when the Edge browser installation does not get enough CPU power to update or install and the only way to fix it is to kill programs that are consuming a lot of PC resources as well as stop or remove any unnecessary programs that are running in the background. This kind of error can also be encountered in the new Microsoft Edge Chromium. For more details, follow each one of the options provided below.

Option 1 – Try to kill applications that consume high resources

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Go to the Performance tab and sort by CPU usage.
  • Next, close a few additional programs that are consuming maximum CPU power.
  • After that, try to update or install Microsoft Edge again and check if the error is fixed. If not, try to restart your computer and then start the installation or update again.

Option 2 – Try to remove or stop unnecessary programs and services

If the applications or processes that are consuming a lot of CPU resources reappear even after you kill them or end their processes, then you can try the following suggestions to remove or stop these unnecessary programs and processes.
  • The first thing you can do is to stop the Service. If the program happens to be a service, then you have the option to disable the Windows Service. All you have to do is open the Services Manager and stop the service. How? Refer to these steps:
    • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and tap Enter to open the Services Manager.
  • After that, identify which service is consuming a lot of power and then stop it temporarily.
  • The next thing you can do is to uninstall the problematic program. If the one that consumes a lot of resources is not a service but a program, then you can try to uninstall the program for the meantime until you’ve updated or installed the Edge browser. Once you’ve uninstalled the program, try to update or install Edge again.
  • You can also try booting your computer into Safe Mode and then update or install Microsoft Edge. This will make sure that all the unnecessary programs and services won’t consume a lot of CPU resources as well as memory.
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Fix MUP_FILE_SYSTEM Blue Screen Error
If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider. There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ. Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.

Option 1 – Try to physically check the hardware

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Try to rollback, update several device drivers

You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
  • After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
  • Now follow the next on-screen instructions that appear and then restart your computer.
  • After restarting your computer, check if the Stop error is now fixed.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.

Option 5 – Try fixing IRQ-related issues

The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Task Manager is blank & not showing processes
If the Task Manager is either blank or is not showing processes on your Windows 10 computer, then here are a few things you can do to resolve this issue. This kind of problem can occur due to some system file corruption or some malware infection in the system. Here are some suggestions you can try to resolve the problem with the Task Manager on your Windows 10 PC.

Option 1 – Try restarting your computer

The most common and most of the time effective way to resolve this kind of issue is to simply restart your computer. Thus, you have to restart your computer and see if it helps in fixing the Task Manager issue or not. If not, you can try the next given options below.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the issue with the Task Manager as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Make sure that the display columns are selected in the Task Manager

You have to make sure that you have checked or selected the display columns you want to be displayed. So if none of them are selected, you might not see any details at all. Thus, you need to right-click on the space near Name and select the columns.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the reason why the Task Manager is blank or is not showing processes. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 5 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Task Manager issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the Task Manager issue might be caused by some malware in the system and so to eliminate the malware, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix Windows Update error 0xc1900130
If you suddenly encountered Error Code 0xc1900130 while trying to update your Windows 10 computer, read on for this post will help you fix the problem. This kind of Windows Update error may occur when the network connection between the Windows Update server and the client machine is interrupted and the install can’t continue since the instance hash was not found. In such cases, you will see the following error message in Settings:
“Failed install attempt – 0xc1900130”
Here are the technical details of the error:
“Error Code: 0XC1900130 Message: MOSETUP_E_INSTALL_HASH_MISSING Description: The install cannot continue because the instance hash was not found.”
If you are currently facing this problem when you tried to install a Feature Update, you might have to check your internet connection and then try to install the Windows Update again. However, if it didn’t work, then you can refer to each one of the given options below to fix the error.

Option 1 – Reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Try configuring the Windows Update-related Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
  • Next, execute the following commands. Note that you have to type and enter each command one after the other.
    • SC config wuauserv start= auto
    • SC config bits start= auto
    • SC config cryptsvc start= auto
    • SC config trustedinstaller start= auto
  • The commands you executed will make sure that the Windows Update-related services are available. Once it’s done, restart your computer and see if the Windows Update error is now fixed.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Upgrade Error Code 0xc1900130 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0xc1900130, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to flush the DNS cache

You could also try to flush the DNS cache as it might fix the problem. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute the following command to flush the DNS cache
ipconfig /flushdns
  • Next, restart your PC and check if the problem’s fixed.
Note: You might also check your internet connection or reboot your router or plug out and then plug in your Ethernet connection manually to verify the reliability of your internet connection since intermittent connection could also cause Windows Update errors like Error Code 0xc1900130.
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