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Computer boots to the BIOS when you turn it on

A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem.

Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.

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Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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How to Resolve “We couldn’t update system reserved partition” Error in Windows 10 Installation

We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Restoro box imageError Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

  1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
  2. Right-click on the Disk where SRP is located then select
  3. Click over the Volumes
  4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

  1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
  2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
  3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

  1. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
  2. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
  3. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
  4. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

  1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

  1. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

  1. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.
NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.
  1. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
  2. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
  3. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
  4. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
  5. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
  6. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
  7. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
  8. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

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Windows is unable to run Automatic Maintenance
As you know, Windows has a built-in Automatic Maintenance feature that takes care of important tasks such as security scanning and updating, Windows software updates, Disk Defragmentation, System Diagnostics, Disk Volume Errors, and many more. So if you receive an error message saying, “Windows is unable to run automatic maintenance, The maintenance schedule is unavailable”, then this post will guide you in what you can do to resolve this issue. Here are some suggestions you can try if the Automatic Maintenance in your Windows 10 PC is not able to run.

Option 1 – Enable Automatic Maintenance

It is possible that Automatic Maintenance has been disabled so you can try enabling Automatic Maintenance on your Windows 10 PC. To do so, follow these steps:
  • Go to Control Panel.
  • From there, select System and Security > Security and Maintenance > Automatic Maintenance.
  • After that, set the time you want to run the Automatic Maintenance and then check the checkbox saying, “Allow scheduled maintenance to wake up my computer at the scheduled time”.
  • Click OK to save the changes.
On the other hand, you can also enable Automatic Maintenance via the Registry Editor. But before you proceed, you need to create a System Restore Point first.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Navigate to the following path:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleMaintenance
  • Next, look for the “MaintenanceDisabled” key and then double click on it to open it and then set its value to “0”.
  • Click OK and exit the Registry Editor.
  • Restart your computer.

Option 2 – Check the Task Scheduler Services status

Majority of the tasks in Windows 10 run via services. So it is most likely that either the Service has been stopped or is set to the manual which is why Windows is unable to run Automatic Maintenance. Thus, you need to change it to automatic mode.
  • Tap the Win + R keys to open Run.
  • Type “services.msc” in the field and hit Enter to open Services.
  • Next, look for the Task Scheduler service and tap the T key on your keyboard which should take you to the services that start with T.
  • Double click on the Task Scheduler service and select the Automatic option under the Startup Type.
  • If it is not started yet, click on the Start button.
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Option 3 – Check the Status in Task Scheduler

You can also try checking the status in the Task Scheduler. Just open the Task Scheduler > Task Scheduler Library > Microsoft > Windows > TaskScheduler. From there, make sure that Idle Maintenance, Maintenance Configurator, and Regular Maintenance are enabled.

Option 4 – Run the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Automatic Maintenance issue. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the DISM tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Restart your PC.
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Fix WIFI not asking for password
Windows has tendencies to remember WIFI passwords so it can reconnect automatically to them. But from time to time we change passwords and Windows does not let us change it since he has network remembered. In this case, we will not be able to connect to the internet. In this helpful guide, we will let you know which steps you will need to take in order to solve this issue and to be able to connect to the internet again.
  1. Restart Modem

    First thing first, restart your modem. Windows might see it as a new network and offer you to type in the password for it.
  2. Update driver

    Sometimes the issue could be due to driver problems, open device manager and update WIFI driver or reinstall it.
  3. Reset WIFI password

    Press ⊞ Windows + R type “Control” > hit Enter. Now click Network and Internet > Network and Sharing Center > Change adapter settings. Right-click on the connected Wifi and select Status. Click Wireless Properties, change the password from the Network security key section, and then click OK to reset your WiFi password.
  4. Forget the network

    Click on Start > Settings > Network & Internet > Wi-Fi. Click the Manage known networks link Select the network you are looking for Select Forget.
  5. Delete your WIFI profile

    Press ⊞ Windows + X to open the secret menu and click on Command prompt (admin) In command prompt windows type: netsh wlan show profile netsh wlan delete profile name=<profile name> Reboot
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InternetSpeedTracker Removal Guide

InternetSpeedTracker is a browser extension developed by MindSpark Inc. This browser add-on offer uses tips on how to boost their “bad” internet connection speed. It displays false internet speed in order to get you to open the sponsored links listed in the toolbar.

This extension also hijacks your browser home page and replaces your default search engine with MyWay. While browsing the internet you will see additional unwanted sponsored ads and links throughout your search results, and sometimes even pop-up ads might appear. While active this extension gathers personal information, website visits, links, and clicks and uses this data to serve ads.

InternetSpeedTracker has been flagged as a Browser Hijacker by several anti-virus scanners, and due to its data mining behavior, it is not recommended to keep it on your computer, especially because it gives false data about your internet speed.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser settings are modified to allow it to carry out things you don’t intend. They’re created to disrupt browser functions for several purposes. It redirects you to the sponsored sites and inserts ads on the web browser which helps its developer generate earnings. Nevertheless, it’s not that naive. Your web safety is jeopardized and it is also extremely irritating. They don’t just ruin your web browsers, but browser hijackers could also modify the computer registry, making your PC vulnerable to other attacks.

How one can know if your web browser is hijacked

Signs that an internet browser is a hi-jacked include: the browser’s home-page is modified; you find yourself regularly directed to a different site than the one you meant; the default search engine is changed; unwanted new toolbars are added to your web browser; never-ending pop-up ads show up and/or your browser pop-up blocker is disabled; your web browser starts running sluggishly or displays frequent glitches; You simply can’t access specific sites, particularly anti-virus sites.

How they infect PCs

A browser hijacker can be installed on your computer when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They are usually included with toolbars, BHO, add-ons, plugins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million computer systems worldwide. It acts as a hijacker but can be turned into a fully functioning malware downloader afterward. Browser hijackers could affect the user’s browsing experience greatly, keep track of the websites visited by users and steal private information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and systems freeze.

How to repair a browser hijack

Some hijackers could be removed by uninstalling the freeware they came with or by eliminating any extension you have recently added to your system. But, many hijackers are hard to get rid of manually. No matter how much you attempt to eliminate it, it can keep coming back over and over again. And there’s no denying the fact that the manual fixes and removal methods can be quite a complicated job for a rookie PC user. Furthermore, there are several risks connected with fiddling around with the system registry files.

What you can do if Virus Stops You From Downloading Anything?

Malware could cause all kinds of damage after they invade your system, ranging from stealing your private information to deleting data files on your computer system. Certain malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the infection. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some fixes you can try to get around with this issue.

Install antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since only the minimal programs and services start-up in safe mode, there are rarely any reasons for issues to take place. Listed below are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for instructions on Windows 8 and 10 PCs). 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and hit Enter. 3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Right after the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch to an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. The best solution to avoid this issue is to opt for a browser that is known for its security features. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run anti-virus from a pen drive

Another technique is to download and transfer an anti-malware application from a clean PC to run a scan on the affected computer. Follow these steps to use a flash drive to clean your infected system. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same system. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Pick a USB flash drive as the place when the wizard asks you exactly where you would like to install the application. Follow the instructions on the computer screen to complete the installation process. 5) Now, transfer the pen drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Anti-Malware!

Want to install the best anti-malware application for your laptop or computer? There are many applications available in the market which comes in free and paid versions for Windows computers. Some of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting to wreak havoc on your PC. When looking for an antimalware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a reliable tool that not only secures your system permanently but is also quite user-friendly for people of all ability levels. This application could easily identify, remove, and protect your personal computer from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. SafeBytes has excellent features when compared to other anti-malware programs. Below are a few of the great ones: World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and remove numerous obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus applications will miss. Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. They’re very effective in screening and eliminating different threats because they are regularly improved with new updates and alerts. Web Security: SafeBytes provides an instant safety rating on the web pages you are going to visit, automatically blocking risky sites and making sure that you are certain of your safety while browsing the internet. Very Low CPU and Memory Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove InternetSpeedTracker without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by InternetSpeedTracker

Files: C:DOCUME1USER1LOCALS1Tempnsk1.tmp C:b418207fbd4b466002312b66521c390947518e9a0d787e4e059af0505f607f3e C:DOCUME1USER1LOCALS1Tempnsk2.tmp C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_ C:PROGRA1INTERN2Installr.binNP9tEISb.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_ C:PROGRA1INTERN2Installr.bintEIPlug.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_ C:PROGRA1INTERN2Installr.bintEZSETP.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll C:WINDOWSsystem32rundll32.exe C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_ C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll Registry: HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLMenu HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLPanel HKLMSOFTWAREClassesInternetSpeedTracker_9t.SettingsPlugin HKLMSOFTWAREClassesInternetSpeedTracker_9t.ToolbarProtector HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects9e28b297-11d4-4293-aa6f-558658ee66ae HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objectscc28794a-99d4-4b1b-bccf-b065ce5f9feb HKLMSOFTWAREWow6432NodeInternetSpeedTracker_9t HKLMSYSTEMControlSet001servicesInternetSpeedTracker_9tService HKLMSYSTEMCurrentControlSetservicesInternetSpeedTracker_9tService HKUS-1-5-21-1633355155-4214755471-2067616181-1000SoftwareAppDataLowSoftwareInternetSpeedTracker_9t HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionRunInternet Speed Tracker EPM Support
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Keyboard wont type numbers in Windows
As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
  • Click on Apply and then on OK to save the changes made.
Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
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Something went wrong, We couldn’t start
There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:
  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.
  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.
Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.
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How to Fix Windows 10 Error Code 0x80244019

Error Code 0x80244019 - What is it?

Error Code 0x80244019 is a basic error that occurs during the Windows Update process in Windows 10 and previous versions of the software dating back to the release of Windows XP. It can cause updates to fail, which can often be frustrating for Windows users who are attempting to keep their devices up to speed.

Common symptoms include:

  • Failure of updates for the Windows operating system to complete or download
  • The appearance of an error message that references the number 0x80244019

While an error during the Update process can be frustrating to encounter, there are a few simple solutions that can be employed to try to address the problem at hand. At least one of the methods for resolution does require some familiarity with the command prompt and other advanced tools, so if you are not completely confident in your ability to follow the steps mentioned below, you may want to get in touch with a qualified repair technician who can assist you in resolving the error code.

Solution

Restoro box imageError Causes

In some cases, the error in the Update process can be caused by a conflict between the operating system and the antivirus software running on your computer. In other cases, there may be a portion of the file missing or corrupted that needs to be fixed before the Update process can be run through to completion.

Further Information and Manual Repair

For users who are experiencing the appearance of Error Code 0x80244019 on their devices, there are a few methods that can be used to attempt to resolve the issue. While at least one of these methods is fairly simple to complete, even for basic users, the other does require some comfort in using the command prompt to input a series of commands. If you do not feel comfortable in following the steps listed below, contact a computer repair professional who is familiar with Windows 10 to assist you.

Here are the top methods for dealing with Error Code 0x80244019 on a Windows machine:

Method One:  Use the Windows Update Troubleshooting Tool to Resolve the Issue

When an error arises during the Windows Update process on Windows 10, the best solution is often to use the built-in tool provided by Microsoft, the Windows Update Troubleshooter. An option to open this tool often appears when the error message itself appears.

By running this tool, your system will attempt to scan the files involved in the Update process to try to determine where the conflict or error may be occurring. If one of the system files needs to be repaired or downloaded again, this tool can often resolve the issue on its own.

If the Troubleshooter tool successfully fixes the error, be sure to restart your computer before attempting to run the Update process again so that you can fully apply any changes that have been made.

In some cases, however, the Troubleshooter tool will not be able to find the problem or will be able to identify what the issue is, but not able to fix it. If this happens, it may be time to turn to Method Two.

Method Two:  Manually Perform a Reset on Windows Update Assets

To manually reset the assets associated with the Windows Update tool, follow these steps:

  • Step One: Open up the command prompt from the start menu and select the option to run it as an administrator.
  • Step Two: Run the following commands, hitting the enter key after each is put in:
    • Net stop wuauserv
    • Net stop cryptSvc
    • Net stop bits
    • Net stop msiserver
    • Ren C:\Windows\Software\Distribution Software\Distribution.old
    • Ren c:\Windows\System32\catroot2\Catroot2.old
    • Net start wuauserv
    • Net start cryptSvc
    • Net start bits
    • Net start msiserver
  • Step Three: Type in the word “exit” to quit out from the Command Prompt.

Once these steps are done, you can try to use the Windows Update tool again to see if the problem has successfully been resolved.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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How to Fix Bttray.exe Application Error

Bttray.exe Application – What is it?

Bttray.exe is basically a Bluetooth Tray Application. Bluetooth Tray Application is developed by WIDCOMM. It provides a system tray icon that allows users to see the status of their Bluetooth connections at a glance. It allows you to easily access the configuration and settings for the Bluetooth products enabling you to change the configuration of the Bluetooth devices. The bttray.exe application error may pop up on your computer screen due to some issue with the Bluetooth software. The process fails to initialize and therefore stops working. Bttray.exe application error code is  displayed in the following format:
  • “BTTray.exe can’t initialize (0xc0150004).”
  • “BTTray.exe – System Error”
Though this is not a fatal or critical computer error it is advisable to resolve it otherwise it will hamper your access to Bluetooth software and cause you a great deal of inconvenience.

Solution

Restoro box imageError Causes

Bttray.exe application error code may be triggered due to one of the reasons stated below:
  • Bttray.exe application is damaged
  • Bttray.exe is accidentally removed from your PC
  • The Bluetooth software or driver becomes problematic.
  • Some modules that run by the process are corrupt
  • Malware infection
  • Invalid registry entries

Further Information and Manual Repair

If you experience a bttray.exe application error code on your system, it is recommended to fix it right away. To resolve this error you don’t have to be a computer programmer or a technical whiz or have to hire a professional and spend hundreds of dollars in repair. It is easy to fix, simply follow the manual methods given below:

Method 1- Reinstall Bluetooth Software

If the Bluetooth Software is damaged or outdated, the bttray.exe will also not work. If this is the cause of the error code, then simply reinstall Bluetooth software on your system. To do this, first, uninstall the current software and then download the latest version of the Bluetooth Software on your PC. To uninstall click start, go to the control panel, and then programs. Now select Bluetooth software and click uninstall to remove it. After that, install the latest version and update it. To activate changes

Method 2: Scan for Malware

Sometimes the bttray.exe application error code may pop up due to malware and viral infection. To fix it, download a powerful antivirus. Scan and remove malware to resolve.

Method 3: Clean Registry

The registry basically saves all the activities being performed on the PC including junk and obsolete files. If the registry is not clean frequently, unnecessary files like cookies, junk files, temporary files, and internet history can take up a lot of space and cause the registry to damage. Due to this error code like the bttray.exe application can also pop up. To resolve, clean the registry. You can do it manually but that may be difficult and time-consuming if you are not a computer programmer. However, a good alternative would be to download Restoro. This is a user-friendly and next-generation PC Fixer deployed with multiple utilities like a registry cleaner and an antivirus. Simply run it to remove viruses and clean the registry. Click here to download Restoro and resolve the bttray.exe application error now!
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