Logo

Application failed to initialize 0xc0000005

If you suddenly encountered an error saying, “The application failed to initialize properly (0xc0000005)” when you are using an application on your Windows 10 computer, read on as this post will provide you some potential fixes that could help you fix the error.

You can encounter the “The application failed to initialize properly (0xc0000005)” error on many applications such as VLC, Chrome, Word, and any other executable files and even the operating system files. When you get this kind of error, you will see the following error message:

“The application failed to initialize properly (0xc0000005). Click on OK to close the application.”

This kind of application error can occur due to several reasons which include damaged installation of the application or system files may have gotten corrupted or damaged. It could also be caused by a malware infection. There are a couple of suggestions provided in this post to help you resolve the error. You can try to run both a System File Checker scan and the DISM tool or reinstall the problematic application or repair-install Windows 10 as well as run a malware scan. Note that the options provided below do not have to be followed in sequence.

Option 1 – Try to run a System File Checker scan

As mentioned, the error could be due to corrupted or damaged system files and one of the ways you can fix that is by running a System File Checker or SFC scan on your computer. To do so, follow these steps:

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the “The application failed to initialize properly (0xc0000005)” error is fixed or not.

Option 2 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the application error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try reinstalling the application

You might also want to uninstall the application and download its latest working version and then install it back again. Note that when you do this, you will lose all your app data.

Option 4 – Try to repair install Windows 10

  • First, you have to click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Option 5 – Try scanning your computer using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “The application failed to initialize properly (0xc0000005)” error. Thus, you need to scan your computer using Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Software Licensing Service 0xC004F009 Error
A copy of Windows gets into a grace period when it is installed on a computer which means that you can use your Windows computer without any constraints on its feature. However, if you suddenly encounter an error code 0xC004F009 then this means that the grace period has already expired. In such cases, you will see the following error message on your screen:
“Error Code 0xC004F009, The Software Licensing Service reported that the grace period expired.”
One of the possible causes of this error is that it could be that the grace period has already expired way before the system was activated which is a result of which the system is in the Notifications state at this moment. The error code 0xC004F009 has something to do with MAK-enabled computers in an enterprise when it comes to Volume Licensing. One of the reasons that this error pops up is due to the possibility that the computer was not activated yet even when it was already connected to the Enterprise. Another most likely cause of the error is when the system was never connected with the Enterprise at all and the given grace period has expired before your computer system is activated. Whatever the real cause of this error, this post will guide you in fixing it. Just refer to the instructions given below to fix it.

Option 1 – Try activating Windows using the command-line tool

  • First, you need to obtain your MAK key from the IT administrator.
  • Once you have it, tap the Win + R keys on your keyboard and then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • After that, type this command and hit Enter to install the product key or replace the existing one: Slmgr.vbs –ipk <your mak key>
  • Next, type another command and hit Enter: slmgr.vbs –ato
  • Once you’ve executed the given commands, Windows should be activated after it connects to Microsoft servers and then gives it some time and try to check if error code 0xC004F009 is now fixed or not.

Option 2 – Try activating Windows using your mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 3 – Try to prolong the grace period

On the other hand, it is also possible for you to prolong the grace period but you might have to get another genuine Windows key for that. Before you proceed, you need to create a System Restore point first afterwards, refer to the steps given below to increase the grace period of the Software Licensing Service on your Windows 10 computer.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field then hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSetupOOBEmediabootinstall
  • Next, change the value of the “mediabootinstall” key to “0”.
  • Now open Command Prompt with admin privileges and then type this command and hit Enter: slmgr –rearm
  • The command you just entered will add another grace period to your system activation. After that, you have to obtain a new key and then activate Windows.

Option 4 – Try running the Windows 10 Activation Troubleshooter

You can also try to run the Windows 10 Activation troubleshooter to help resolve the error code 0xC004F009.
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
Read More
Install Windows 11 on any computer officially
Windows 11 system requirementsMicrosoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.
Read More
Steam updates including storage management
Valve has released a big update to its online store and distribution platform Steam. Among typical bugs fixing and making the user experience a little more fluid, we have received some major updates as well. Please take note that you need to update Steam itself to the latest version in order to get new features.

steam libraryStorage management Page update

The storage management page has received a complete redesign and UX overhaul and it is now much easier to manage your game libraries and create new ones. The page itself looks and feels a little console more like but thanks to that it offers a much easier and clearer look and feel. steam storage managerAnother thing with the Steam store management page is the ability to move installation files from one location to another. Let’s say that you have two or more hard disk drivers in your machine and that you have SSD that you use for running stuff since it is fast and larger and slower one for storage. Now you can easily and quickly move one installation from one to another in order to take advantage of your faster SSD for quicker LOAD game times without making a new installation.

Steam Download page improvements

The download page has also received some love from Valve by enabling us to now see the installation progress. So far on the download page of Steam, you would only get download progress but it has been updated to show installation progress after download as well now making it more straightforward and giving you a general idea of how much more time there is to wait in order to start gaming. steam download pageAlso, you can now drag and drop items in the download bracket to reorder download orders or place them as active downloads to start downloading right away.
Read More
Fix nVIDIA driver issues in Windows 10
nVIDIA is one of the behemoths of the GPU world, but that not means that they are perfect and that they do not make mistakes, throw WIndows in the mix, and sometimes you have issues with your nVIDIA display drivers for various reasons which could get very unpleasant. But do not worry, we have your back and in this article, we will focus and help you to resolve common nVIDIA driver issues. So sit back and let's start with the repairs.
  1. Rollback to the previous driver and stop automatic updates.

    nVIDIA sometimes publishes really messy drivers which can really cause some serious issues, if by any chance you managed to be unlucky enough to get this kind of driver, do not despair, roll back to the previous working version and wait for the fix. To stop Windows from doing automatic driver updates, navigate to Control Panel > System & Security > System > Advanced System Settings > Hardware > Device Installation Settings. Then choose "No (your device might not work as expected)". Once you have turned off automatic driver updates, uninstall your current driver and install the previous version from the official nVIDIA website. Reboot your system
  2. Reinstall nVIDIA driver

    Reinstalling the driver might fix the issue if by any chance driver files got corrupted during download for example. First, you will need to delete some files in order to perform a clean installation. Log in as administrator if you are not one and delete following files and folders: C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf fileC:\Windows\System32\DriverStore\FileRepository\nv_lh fileC:\Windows\System32\DriverStore\FileRepository\nvoclock fileC:\Program Files\NVIDIA Corporation\C:\Program Files (x86)\NVIDIA Corporation\Reboot your system Start driver installation again, choose custom installation, then clean install.
  3. Update driver in the Device Manager

    If driver updates for any reason can not work via the official install package from nVDIDA, try updating the driver in the Device Manager Navigate to Device Manager, expand graphic adapters, right-click on your nVIDIA device and click on update driver. Reboot your system
That's it, 3 solutions on how to remove, reinstall and update your nVIDIA driver, thank you for reading and I hope to see you again.
Read More
Change Legacy to UEFI without reinstalling
There are some new generation motherboards for laptops and PCs that bring in support for both the Unified Extensible Firmware Interface or UEFI as well as the Basic Input Output System or BIOS. The main advantage of UEFI over the traditional BIOS is the fact that UEFI supports a hard drive that has a capacity of more than 2 terabytes. However, the disadvantage of UEFI is that it only supports the x64 Windows operating system versions and that the hard drive is supposed to use the GPT structure. So if your PC is compatible with and supports UEFI and you want to change from Legacy to UEFI, then you’ve come to the right place as this post will guide you on how you can exactly do that without having to reinstall it. There are two ways to change Legacy to UEFI. You can convert MBR to GPT using either the built-in utilities in Windows or using the Recovery Environment. Before you proceed, make sure that your computer fulfills the following prerequisites:
  • Your PC’s motherboard should support both Legacy and UEFI.
  • Your PC should be running at least the 1703 Windows 10 version or newer on an MBR partition.
Once you’ve made sure that your computer covers the aforementioned prerequisites, refer to the given options below.

Option 1 – Convert MBR to GPT via Windows built-in utilities

  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Convert MBR to GPT via the Recovery Environment

  • When the message appears on your screen while running Windows Setup, you need to tap the Shift + F10 keys to open Command Prompt.
  • Make sure to run Command Prompt as admin and then execute this command: exe /convert
  • After that, wait until the process is completed. When it’s done, you have to go to the BIOS just like in the first given option above.
  • As mentioned, you can usually find the Boot Mode under Boot > Boot Configuration. Once you’re there, set it to UEFI.
  • Now save the changes made and exit as your computer will restart.
Read More
How to Fix Windows 10 Error Code 0xc0000142

Error Code 0xc0000142, What is it?

Error code 0xc0000142 is an error code that affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).” Common symptoms of this error code include the following:

  • Inability to start applications
  • Inability to completely run Windows applications
  • The appearance of error code 0xc0000142 message box

Error Causes

Error code 0xc0000142 in Windows 10 is often caused by issues related to startup programs, corrupted files or other applications. To address this issue, the source of the issue needs to be located. But how will users be able to do this while the error code is present?

Further Information and Manual Repair

To fix error code 0xc0000142 users will need to employ at least one manual repair procedure. This may include checking your system for corrupt files through tools like Microsoft’s System File Checker (SFC). If you are uncertain of your skills or prefer to get professional support, contact a Windows repair technician to assist you.

The top three methods to resolve error code 0xc0000142 include the following:

Method One: Perform a Clean Boot

A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows applications from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.

Here is what you’ll need to do:

  • Step one: Go to Start and type msconfig
  • Step two: Right-click and select System Configuration
  • Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.
  • Step four: Click Startup tab within the System Configuration dialog box.
  • Step five: Select Open Task Manager
  • Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.
  • Step seven: Click OK on the Startup tab of System Configuration.
  • Step eight: Restart your computer.

This method resolves software conflict arising when you attempt to update, run a program or simply use your operating system. However, if error code 0xc0000142 remains unresolved after you restart your machine, follow the next step below.

Method Two: Run a System File Checker Scan

System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:

  • Step one: Go to Start and type Command Prompt or CMD.
  • Step two: Right-click and select Administrator
  • Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

Once these procedures are followed, the System File Checker tool will automatically scan your machine, and find and repair corrupted files. If this is the source or underlying cause of error code 0xc0000142 on your system, the error code will be resolved. However, if the source of the issue is not due to corruption in our system or is simply a more complicated issue try the next method highlighted below.

Read More
How to Fix the Error Code 0X80070005

What is Error 0X80070005?

Error 0x8007005 is a typical Windows Error Code. This error occurs during installation or Windows update. The error 0x8007005 is prompted as an ‘Access Denied’ message. It is typically generated when you either lack file or registry permission to perform the installation.

Solution

Restoro box imageError Causes

Narrowing down the ultimate reason for the error 0x8007005 can be difficult because there are multiple causes for this error occurrence. However, some of the common causes include:
  • Administrative issues
  • Viral Infection
To perform a successful Windows update, it is vital to resolve this error on your system. Furthermore, you must also hurry in fixing this issue on your PC especially if the underlying cause of this error is malware or viruses. Malware can damage your PC badly. It can expose your computer to serious threats like privacy issues, data breaches, cyber crimes and identity thefts.

Further Information and Manual Repair

To fix the error 0x8007005 on your PC, you don’t have to hire a professional and pay hundreds of dollars. In fact, you can resolve it all by yourself even if you are not technically sound. Here are some easy DIY methods for you to try: Solution 1: The error may occur if you don’t have administrator’s permission and there are many user accounts to access the PC. The easiest way to fix the error and perform a successful Windows update is to log on from the administrators account. Once you log on as the administrator, then try installing the updates again. Solution 2: Sometimes the file and registry permissions may get changed by malware. Therefore, to fix the error, it is advisable to download an antivirus and perform an entire PC scan. The antivirus will help remove all sorts of viruses infecting your system and fix the issue. However, please note anti-viruses are known for slowing down PC performance so you might have to compromise on your system’s speed once to install this software.

Solution 3: Download Restoro.

Downloading Restoro is perhaps the best and the fastest way to resolve error 0x8007005 without compromising on your PC’s speed. Plus this software also resolves all registry issues too. Restoro is an advanced and multi-functional PC Fixer. It is deployed with powerful utilities including an antivirus that detects and removes all kinds of malicious software including viruses, Trojans, spyware and malware. To ensure your PC speed is not affected, it also features a system optimizer. The system optimizer boosts the speed of your PC significantly.

Other Restoro Features

In addition to this, it also includes a registry cleaner. The registry cleaner simultaneously detects all registry-related issues and resolves them instantly. It cleans the registry, fixes the damaged files, and restores the registry back to normal. It is safe, bug-free, and efficient. You can install it on any Windows version. It has a user-friendly interface and simple navigation making it easy for all levels of users to operate. Click here to download Restoro on your PC and resolve error 0x8007005 now!
Read More
Windows got stuck on Preparing Windows screen
You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10
Read More
Combine Hard drives with storage spaces
Why combining hard drives with storage spaces? Ok, I will admit it, I am a modern digital hamster when it comes to digital goods. I like to collect stuff and more than anything else I like to have all of that at the tip of my fingers. And how digital goods grow in size themselves (movies on Blu-ray are like 50GB each) and the collection grows in size single hard drive is starting to be completely obsolete when it comes to storage. Sometimes we will need large storage for these kinds of personal collections, sometimes we will need it for work reasons. Whatever your reason might be Windows 10 is offering us a solution via Storage spaces. Storage spaces is an integral part of Windows and it is meant as a tool to provide you with a RAID environment without a RAID controller. Of course, combining multiple hard drives via storage paces instead of RAID will not be so fast or stable but for home use of storing a large quantity of data is perfectly enough. With Storage Spaces you will also have an option to reduce some space for increased security of data loss if by any chance one of your HDD fails.

How to Create a Storage Space

To create storage space in Windows, press ⊞ WINDOWS + R to open the run dialog. keyboard with windows and r markedIn the run box type in Control Panel and press ENTER run dialog with control panel typed inIn Control Panel find Storage Spaces and left-click on it. Control panel with storage spaces markedOnce storage spaces open, left-click on Create a new pool and storage space storage spaces manage storage spacesOnce you click on create new, you will be greeted with a list of hard drives you can use for this operation. storage spaces select drivesPlease note that all hard drives you choose will be completely erased and formatted and then assign a single drive letter. Click on Create pool. storage spaces resiliency type optionsYou will find yourself in new storage options where you can assign a drive letter, give storage space a name, etc.

Storage spaces types

One thing I would like to focus on here is resiliency type, when you expand the resiliency type drop-down menu you will see 4 options inside. Simple, Two-way mirror, Three-way mirrors, and Parity. Simple: If you choose Simple as an option, you will have maximum hard drive space but no resiliency at all, meaning that if by any chance any of your hard drives malfunction, you are losing your data from that drive completely. Two-way mirror: This option will save your data if one of your drives fails but you need at least 2 drives and storage space will be limited since some of it will be a safe backup option for the case of a drive failure. However if one of your drives fails, you can replace it in a second and keep on working as nothing happened. Three-way mirror: This option similar to the previous one will offer you safe data-keeping from a hard drive failure. this option will save your data even if 2 hard drives malfunction but it will require having 5 of them connected in order to be able to choose this option. Parity: Maybe the most popular option among people who want to have 2 or 3 drives merged but do not want to lose too much space of the two-way mirror option. It offers some protection and it does not take so much space as two-way does, let us say it is a kind of win-win situation.

Conclusion

I personally go for simple and have an important backup on optical drives but only for reason I could use more space, know that this way is requiring from me to always have a backup in optical media and that I will need to restore all of it back if even one HDD fails which could take time. But if this way is ok with you, go for it, you will have more space to use.
Read More
CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status